Grand Hotel San Marino

Hotels
8.2 (844 reviews)
Viale Antonio Onofri, 31 , San Marino , sm

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Limited amenities

Categories

Cleanliness
7.59
Some reviews mention cleanliness issues, particularly with the maintenance of bathrooms.
Service
9.06
Many reviews highlight the friendliness and professionalism of the staff.
Location
9.1
The location is repeatedly praised for its convenience and scenic views.
Room Quality
7.55
Several comments indicate rooms can be small or in need of updates.
Amenities
8.08
Amenities generally appreciated, but some noted a lack of sockets.
Value for Money
7.54
Feedback suggests the hotel might be pricey for the quality provided.
Food and Beverage
8.59
The breakfast and dining options received positive reviews.
Overall Experience
8.06
Overall experience is generally favorable with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:49

Property Description

Luxurious Accommodation

Experience the elegance of Grand Hotel San Marino, situated in the heart of the UNESCO World Heritage Site, offering rooms with king-size beds and a rich buffet breakfast featuring homemade pastries.

Panoramic Terrace and Wellness Centre

Indulge in the stunning views from the hotel's panoramic terrace, complete with a hot tub and sunbeds. Unwind at the Maurice Mességué wellness centre on the 4th floor, where expert staff provide top-notch service.

Culinary Delights and Convenient Services

Savor international and regional dishes at the stylish restaurant, l'Arengo, or enjoy a cocktail at the hotel's bar. Benefit from the free shuttle service and proximity to the Kursaal Exhibition Centre for a seamless stay.

Book now for an unforgettable experience at Grand Hotel San Marino.

Important information:

Extra beds and cribs must be requested upon reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 844 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.06
N
Norbert family_with_children lu
10
Great surprise about the transfer to a smaller boutique hotel after first bad impression about the confusion. A wonderfu
Pros:

De facto the Review is about Titan Suites hotel ( a sister hotel). Grand hotel SM informed the day before arrival that our reservation was cancelled/ confused and we have to go to the Titan hotel. Finally this was great as the suite we got was much bigger/ better than what we booked. We liked the location and the top modern suite with big bathroom and great views.

2026-05-30 via Nuitee
O
Ophélie solo_traveller at
1
Pros:

L'emplacement est optimal, accessible en voiture et en arrivant suffisamment tot on peut se garer devant.

Cons:

Le bruit: de mâchoire j'entendais l'eau couler dans les canalisations de la chambre voisine tres bruyamment et également au démarrage de l'eau pour la douche ou la chasse d'eau le bruit d'une corne de brume. Au beau milieu de la nuit, heureusement que je ne suis pas cardiaque....
La chaise était cassée, le paume de douche était complètement bouchée, ....

2026-05-28 via Nuitee
R
Regina Maldonado couple br
9
2026-05-25 via Nuitee
J
Jürgen couple at
10
Perfekter Aufenthalt in gutem Haus
Pros:

Das Grandhotel bietet, meiner Meinung nach, die beste Ausgangslage für einen Besuch von San Marino. Gutes Haus, schöne Zimmer mit allem, was man braucht. Frühstück sehr vielfältig, alles frisch und sehr gut. Personal sehr freundlich. Ich würde es wieder wählen

Cons:

-

2026-05-24 via Nuitee
O
Ozge extended_group it
10
2026-05-24 via Nuitee
C
Carpita couple it
10
2026-05-24 via Nuitee
I
Ivan solo_traveller it
5
Camera vista muro
Pros:

Uniche due note positive sono state la ragazza giovane che ci ha accolto insieme alla stagista e il fatto che l'Hotel fosse subito all'ingresso del centro storico.

Cons:

La camera era angusta, molto piccola. Pulita ma, non rispecchiava le foto che si trovano sulla nostra prenotazione che era di una camera molto più spaziosa e sicuramente più curata, se tutte le camere sono così allora è molto ingannevole. Bisognerebbe migliorare la camera molto datata, la tenda oscurante era mezza staccata, appena avvisato lo staff hanno subito provveduto a rimetterla a posto ma comunque si sta rompendo e mancano dei pezzi. La vasca da bagno è datata con una tendina in plastica e in alcuni punti del silicone e delle piastrelle c'era della muffa...bisognerebbe fare manutenzione generale della camera per darla a quel prezzo e soprattutto per il fatto che è un hotel a 4 stelle...quindi una persona si aspetta qualità. La trapunta era rotta in più punti, e la presa per il telefono era solo da una parte del letto.

2026-05-24 via Nuitee
M
Markus couple ch
9
2026-05-20 via Nuitee
M
Marika couple it
10
2026-05-18 via Nuitee
R
Robert solo_traveller de
3
Eine schlechte Überraschung
Pros:

Due Lage ist perfekt ,gleich im Zentrum. Wir haben den Parkservice in Anspruch genommen 16 Euro, hat alles gut geklappt, da sonst nur öffentliche Parkplätze zur Verfügung stehen

Cons:

Das classic Doppelzimmer war nicht wie in der Beschreibung. Es war sehr klein, sehr altmodisch, braucht dringend eine Renovierung, für ein 4 Sterne Hotel sehr schlecht, bei 100 Euro die Nacht, ohne Frühstück.

2026-05-18 via Nuitee
M
Manuele couple it
10
Fantastico
Pros:

Hotel molto curato e pulito

2026-05-14 via Nuitee
C
Christian solo_traveller de
9
Gut für einen Abstecher nach San Marino
Pros:

Gutes Hotel in zentraler Lage, wenn man Glück hat: Parkplatz vor der Tür 6,-, Frühstück gut, reichhaltig, alles dabei. Zimmer sehr schön, Größe ausreichend. Waren mit Hund 🐕 da.

Cons:

Die "normalen" Zimmer gehen nach hinten zur aufsteigenden Straße, Lüftungsventilatoren unten machen Geräuschkulisse (was im Sommer bei geschlossenen Fenster mit Klima ggf. Nicht auffällt- aber wenn man bei offenem Fenster schläft schon)

2026-05-07 via Nuitee
P
Paul couple ch
6
Wir würden es nicht mehr reservieren!
Pros:

Frühstück war sehr gut!

Cons:

Wir bekamen zuerst kein Superiorzimmer, mussten reklamieren! Schaaade!

2026-05-06 via Nuitee
J
Jones solo_traveller us
10
2026-05-06 via Nuitee
D
Daniele family_with_children it
10
Pros:

Tutto perfetto camera colazione e posizione

2026-05-06 via Nuitee
N
Nicolino couple it
8
2026-05-05 via Nuitee
M
marco solo_traveller it
10
2026-05-05 via Nuitee
L
Lukasz couple gb
7
2026-05-05 via Nuitee
E
ENRICO solo_traveller it
9
Da ritornare
Pros:

Praticamente tutto, dalla posizione, dalla pulizia, dal servizio. Ottima esperienza.

Cons:

Nulla

2026-05-04 via Nuitee
J
Jihane family_with_children ma
10
Pros:

All good!!!

Cons:

Nothing to say

2026-05-04 via Nuitee