Pier 5 Hotel Baltimore

Hotels
8 (1032 reviews)
711 Eastern Avenue , Baltimore , us

listing image 1
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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful interior and exterior
Comfortable beds
Great staff
Excellent location
Cons:
Cleanliness issues
Additional charges for services
Room maintenance concerns

Categories

Cleanliness
7.64
Concerns about bathroom cleanliness noted in multiple reviews.
Service
9.11
Several reviews highlighted friendly and helpful staff.
Location
9.15
Guests praised the hotel's great location near attractions.
Room Quality
8.1
Mixed sentiments; some issues noted, but overall decent quality.
Amenities
7.63
Some complaints about missing amenities like microwaves.
Value for Money
7.09
Many noted high extra charges making the stay feel expensive.
Food and Beverage
7.14
Concerns about food quality and unexpected charges for breakfast.
Overall Experience
8.11
Generally positive experiences with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:27

Property Description

Waterfront Location and Shuttle Service
Located near popular attractions, Pier 5 Hotel offers free local shuttles and stunning waterfront views, ensuring a convenient and picturesque stay.

Personalized Concierge Services
From arranging tours to securing dinner reservations, our on-site concierge services cater to your every need, making your stay stress-free and enjoyable.

Delicious Dining Options
Indulge in a variety of dining experiences, from breakfast offerings to upscale restaurants like Ruth's Chris Steak House and McCormick & Schmick's, all within the hotel premises.

Experience luxury and convenience at Pier 5 Hotel - book your stay now for a memorable Baltimore getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The daily Service Charge includes unlimited incoming and outgoing faxes, free photocopies (20 per day), computer and printer access, 2 bottles of water daily, local shuttle service, Experience Specialist services, in-hotel activities admission and the Baltimore Destination guide.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and costs USD 12.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 43.43
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1032 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 8.11
A
Abril • couple • us
5
I love the location and the staff was very cordial.
Pros:

Location

Cons:

Breakfast was really bad. They didn’t have creamer for coffee, the dining room is dirty, chairs looked old and dirty.
Elevators didn’t work the three night we were there.

2026-05-30 • via Nuitee
H
Hutchinson • solo_traveller • us
1
2026-05-30 • via Nuitee
R
Rufus • couple • us
5
Na
Pros:

Na

Cons:

Na

2026-05-29 • via Nuitee
M
Mary Elizabeth • solo_traveller • us
10
Pros:

The balcony - it was very peaceful and the view was awesome.

2026-05-28 • via Nuitee
T
Thomas A • couple • us
9
Would stay again, just not plan on eating breakfast there.
Pros:

Easy access and very comfortable.

Cons:

The “breakfast” was not what we expected and was definitely not worth it.
Would look for somewhere else to eat next time.

2026-05-28 • via Nuitee
M
Miller • couple • ca
10
Would definatly stay again
Pros:

Stayed in king room at the beginning of our trip and then when we returned 2 weeks later we were upgraded to a suite which was wonderful and unexpected. Rooms are very quite and bed/pillows were comfortable. Location was perfect for wandering around the harbour area. We felt safe at all times,

Cons:

It was nice to have breakfast available in the hotel but we found it a bit pricy.

2026-05-27 • via Nuitee
M
Michal • solo_traveller • pl
10
Pros:

Close to the harbor and everything else i wanted to attend, convenient parking and friendly stuff

Cons:

Mattress could be softer but otherwise everything else in the room was ok

2026-05-26 • via Nuitee
A
Antoine • family_with_children • us
8
2026-05-26 • via Nuitee
K
Kiara • couple • us
4
2026-05-26 • via Nuitee
T
Teresa • couple • us
1
2026-05-26 • via Nuitee
P
Peter • extended_group • us
10
2026-05-26 • via Nuitee
L
LINDA • solo_traveller • us
9
I would definitely recommend this hotel.....beautiful location.
Pros:

The hotel was in a great location, had 2 very nice restaurants, very clean and perfect for what I needed while traveling back and forth to Johns Hopkins Hospital.

Cons:

Free parking would have been nice as a guest??

2026-05-25 • via Nuitee
A
Abril • couple • us
8
2026-05-25 • via Nuitee
B
Bhaskar • couple • us
6
Ok
Pros:

Clean and decent

Cons:

Too much noise, people talking loudly middle of night

2026-05-25 • via Nuitee
L
lindsey • solo_traveller • us
9
2026-05-23 • via Nuitee
J
Jerman • couple • us
4
They need to clean n double check rooms
Pros:

The upgrade to presidential suite was great

Cons:

The executive suite had a huge dead water bug. The balcony had 3 inches of water that I stepped in. Theres absolutely no view from balcony.

2026-05-23 • via Nuitee
A
Aleah • couple • us
8
2026-05-22 • via Nuitee
G
Gare • couple • us
9
We could stay there again
2026-05-22 • via Nuitee
B
Barbara • couple • us
8
2026-05-21 • via Nuitee
A
Alexis • solo_traveller • us
10
2026-05-20 • via Nuitee