Pier 5 Hotel Baltimore

Hotels
8 (1124 reviews)
711 Eastern Avenue , Baltimore , US

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Beautiful interior and exterior
Comfortable beds
Great staff
Excellent location
Cons:
Cleanliness issues
Additional charges for services
Room maintenance concerns

Categories

Cleanliness
7.64
Concerns about bathroom cleanliness noted in multiple reviews.
Service
9.11
Several reviews highlighted friendly and helpful staff.
Location
9.15
Guests praised the hotel's great location near attractions.
Room Quality
8.1
Mixed sentiments; some issues noted, but overall decent quality.
Amenities
7.63
Some complaints about missing amenities like microwaves.
Value for Money
7.09
Many noted high extra charges making the stay feel expensive.
Food and Beverage
7.14
Concerns about food quality and unexpected charges for breakfast.
Overall Experience
8.11
Generally positive experiences with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:27

Property Description

Waterfront Location and Shuttle Service
Located near popular attractions, Pier 5 Hotel offers free local shuttles and stunning waterfront views, ensuring a convenient and picturesque stay.

Personalized Concierge Services
From arranging tours to securing dinner reservations, our on-site concierge services cater to your every need, making your stay stress-free and enjoyable.

Delicious Dining Options
Indulge in a variety of dining experiences, from breakfast offerings to upscale restaurants like Ruth's Chris Steak House and McCormick & Schmick's, all within the hotel premises.

Experience luxury and convenience at Pier 5 Hotel - book your stay now for a memorable Baltimore getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The daily Service Charge includes unlimited incoming and outgoing faxes, free photocopies (20 per day), computer and printer access, 2 bottles of water daily, local shuttle service, Experience Specialist services, in-hotel activities admission and the Baltimore Destination guide.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 43.43
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1124 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 8.11
D
Don • solo_traveller • us
9
Pros:

location

Cons:

breakfast. what we got for the price

unfortunately people in the room beside us smoking weed and talking very loudly at 2 AM put a negative spin on our stay

2026-10-17 • via Nuitee
J
Jennifer • couple • us
5
It was a decent stay. Staff was very nice.
Pros:

The location on the inner harbor

Cons:

The smell of constant cigarettes/ weed outside the front building and within the hall ways. Definitely has not been updated in a very long time.

2026-10-17 • via Nuitee
D
Donald • couple • us
9
2026-10-16 • via Nuitee
I
Ian • solo_traveller • gb
7
Pros:

Central location for walks into city centre and by the nearby docks

Cons:

Initial room was right by hotel ventilation system but this was changed following speaking to staff.

2026-10-15 • via Nuitee
B
Brinson • solo_traveller • us
10
2026-10-14 • via Nuitee
N
Norma • solo_traveller • us
7
Outdated property in need of fresh paint.
Pros:

Location

Cons:

No microwave on premise. Doors slam shut so interruption of sleep a problem.

2026-10-13 • via Nuitee
L
Lee-Lee • solo_traveller • us
8
2026-10-12 • via Nuitee
V
Vanessa Montgomery • solo_traveller • us
4
Pros:

I like the water view

Cons:

I didn't like that they said I got excepted for a balcony then when I got there they put me in a room with little view half balcony then charged me full pay when I went through bookings they had to call this hotel to fix it so they can put my money back in my account I was very upset about paying $30 for paking at the hotel just to much. How u stay at a place u sleeping at and still pay for parking I never experienced that ever..

2026-10-11 • via Nuitee
A
Angela • couple • us
10
Always a pleasure.
Pros:

Spacious, clean, quiet, comfotable

Cons:

No dislikes

2026-10-10 • via Nuitee
N
Nicole • solo_traveller • us
10
Beautiful hotel closer to the water than I expected
Pros:

Gorgeous location and comfortable, big room. I love the balcony availability and the view. The hotel is large and feels very nice but not too big that if you get lost you’re not walking a mile!

Cons:

A bit expensive and hard to know where to park exactly

2026-10-09 • via Nuitee
S
Sandra • couple • at
4
Enttäuschend - Gezahlt für Dinge die dann doch nicht verfügbar waren
Pros:

Die Lage vom Hotel ist Top

Cons:

Wir haben inklusive Frühstück gebucht.. in der Früh wurde uns dann gesagt, dass es doch keines gibt und wir uns ja in der Umgebung etwas zu essen kaufen können.. obwohl wir dafür bezahlt haben..

Obwohl es angegeben wurde gab es den ganzen Aufenthalt kein WLAN.. dies war sehr ärgerlich da ich es für die Arbeit gebraucht hätte.. an der Rezeption wurde man nur vertröstet das sich schon darum gekümmert wird..

Das Personal wirkte desinteressiert und war nur darauf aus die Gäste zu vertrösten..

Schade da das Hotel eine super Lage hat..

2026-10-09 • via Nuitee
M
Michele • solo_traveller • us
7
2026-10-09 • via Nuitee
L
Lesa • couple • us
10
2026-10-09 • via Nuitee
B
Brittany • solo_traveller • us
10
Overall good
Pros:

It’s across from great eateries

Cons:

I didn’t like how my cousin had a better room than I did

2026-10-08 • via Nuitee
K
Kevin • couple • us
8
2026-10-07 • via Nuitee
O
Oliver • solo_traveller • us
10
2026-09-19 • via Nuitee
H
Halima • couple • us
8
Pros:

Though the hotel had great service. I was expecting a little more class with the breakfast area. The girls were on the phone and it was sitting in an open area the lobby.

Cons:

Everything seemed old.

2026-09-19 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-09-17 • via Nuitee
F
Fernando • couple • us
7
2026-09-16 • via Nuitee
H
Heather Marie • couple • us
7
Great location but the hotel was not so great.
Pros:

The location was great and the staff were wonderful!

Cons:

The hotel was outdated and the rooms were falling apart. The hotel needs renovating and could be a beautiful place with some updating.

2026-09-13 • via Nuitee