Pier 5 Hotel Baltimore

Hotels
8 (940 reviews)
711 Eastern Avenue , Baltimore , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful interior and exterior
Comfortable beds
Great staff
Excellent location
Cons:
Cleanliness issues
Additional charges for services
Room maintenance concerns

Categories

Cleanliness
7.64
Concerns about bathroom cleanliness noted in multiple reviews.
Service
9.11
Several reviews highlighted friendly and helpful staff.
Location
9.15
Guests praised the hotel's great location near attractions.
Room Quality
8.1
Mixed sentiments; some issues noted, but overall decent quality.
Amenities
7.63
Some complaints about missing amenities like microwaves.
Value for Money
7.09
Many noted high extra charges making the stay feel expensive.
Food and Beverage
7.14
Concerns about food quality and unexpected charges for breakfast.
Overall Experience
8.11
Generally positive experiences with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:27

Property Description

Waterfront Location and Shuttle Service
Located near popular attractions, Pier 5 Hotel offers free local shuttles and stunning waterfront views, ensuring a convenient and picturesque stay.

Personalized Concierge Services
From arranging tours to securing dinner reservations, our on-site concierge services cater to your every need, making your stay stress-free and enjoyable.

Delicious Dining Options
Indulge in a variety of dining experiences, from breakfast offerings to upscale restaurants like Ruth's Chris Steak House and McCormick & Schmick's, all within the hotel premises.

Experience luxury and convenience at Pier 5 Hotel - book your stay now for a memorable Baltimore getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The daily Service Charge includes unlimited incoming and outgoing faxes, free photocopies (20 per day), computer and printer access, 2 bottles of water daily, local shuttle service, Experience Specialist services, in-hotel activities admission and the Baltimore Destination guide.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and costs USD 12.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 43.43
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 940 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 8.11
T
Tia Deloach • family_with_children • us
10
Pros:

Everything

Cons:

The room don't have microwave

2026-02-11 • via Nuitee
J
Jin • family_with_children • us
7
2026-02-10 • via Nuitee
K
Kevin • couple • us
10
It was great....
Pros:

Location to city attractions and the attached resturants....

Cons:

Pay for parking...Not what I expected because it wasn't clearly stated on the hotel's website....

2026-02-09 • via Nuitee
R
Roxanne • extended_group • us
3
I was over charged for everything
Pros:

The location

Cons:

Breakfast was awful

2026-01-29 • via Nuitee
A
Alexandra • couple • us
8
2026-01-27 • via Nuitee
J
Jerome Vines • couple • us
10
2026-01-27 • via Nuitee
B
Barbara • family_with_children • us
8
2026-01-22 • via Nuitee
M
Matthew • couple • us
8
2026-01-21 • via Nuitee
C
chaddie • couple • us
10
2026-01-20 • via Nuitee
A
Abby • family_with_children • us
8
2026-01-20 • via Nuitee
A
Alexandra • extended_group • us
10
2026-01-20 • via Nuitee
L
lisa • couple • us
10
2026-01-20 • via Nuitee
U
Umme • solo_traveller • us
7
Good Stay!!
2026-01-20 • via Nuitee
M
Mark • couple • us
9
Pretty good, just expensive with additional charge for parking also.
Pros:

It was good but she didn’t have mushrooms or spinach. I thought the sign said it was complimentary however received a bill on my cc for it that I was expecting. Not a breakfast worth $42!

Cons:

Wish our room had a better view than the air conditioner fans!

2026-01-19 • via Nuitee
R
Rahsaan • couple • us
8
A vibe
Pros:

The location was great! The staff were helpful along with the rooms great views. The hallway near room 301 smelled a little funny along with the towels having the feeling that someone left a iron on them to long lol but other than that no issues.

Cons:

The smell in hallway and towels.

2026-01-19 • via Nuitee
R
Roger • couple • us
9
Great staff, clean, central location.
Pros:

Tico, the desk clerk, went out of his way to be helpful on a bunch of occasions. The woman who checked us in was also especially helpful.

2026-01-19 • via Nuitee
N
Nashay • family_with_children • us
9
2026-01-19 • via Nuitee
D
Deborah • family_with_children • us
8
You can't beat the best of Baltimore.
Pros:

Location was awesome as well. Attended a concert at Pier 6 Pavilion. Anyone looking for an amazing event and place to stay.. that combination is it!

2026-01-19 • via Nuitee
D
Devan • couple • us
10
It was really easy check in and out and the staff was so nice.
Pros:

Location was amazing and the view from the balcony was perfect.

2026-01-19 • via Nuitee
J
Jacob • solo_traveller • us
3
Pros:

Location. Staff were helpful and professional.

Cons:

Had to move rooms twice. 1st room had a ceiling leak. 2nd room had a very loud party Nextdoor that started at 11:30pm (desk phone didn’t work when I tried to call). The iron in the room leaked water. Also saw a mouse in the hallway.

2026-01-19 • via Nuitee