Pier 5 Hotel Baltimore

Hotels
8 (940 reviews)
711 Eastern Avenue , Baltimore , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful interior and exterior
Comfortable beds
Great staff
Excellent location
Cons:
Cleanliness issues
Additional charges for services
Room maintenance concerns

Categories

Cleanliness
7.64
Concerns about bathroom cleanliness noted in multiple reviews.
Service
9.11
Several reviews highlighted friendly and helpful staff.
Location
9.15
Guests praised the hotel's great location near attractions.
Room Quality
8.1
Mixed sentiments; some issues noted, but overall decent quality.
Amenities
7.63
Some complaints about missing amenities like microwaves.
Value for Money
7.09
Many noted high extra charges making the stay feel expensive.
Food and Beverage
7.14
Concerns about food quality and unexpected charges for breakfast.
Overall Experience
8.11
Generally positive experiences with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:27

Property Description

Waterfront Location and Shuttle Service
Located near popular attractions, Pier 5 Hotel offers free local shuttles and stunning waterfront views, ensuring a convenient and picturesque stay.

Personalized Concierge Services
From arranging tours to securing dinner reservations, our on-site concierge services cater to your every need, making your stay stress-free and enjoyable.

Delicious Dining Options
Indulge in a variety of dining experiences, from breakfast offerings to upscale restaurants like Ruth's Chris Steak House and McCormick & Schmick's, all within the hotel premises.

Experience luxury and convenience at Pier 5 Hotel - book your stay now for a memorable Baltimore getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The daily Service Charge includes unlimited incoming and outgoing faxes, free photocopies (20 per day), computer and printer access, 2 bottles of water daily, local shuttle service, Experience Specialist services, in-hotel activities admission and the Baltimore Destination guide.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and costs USD 12.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 43.43
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 940 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 8.11
D
Donisha • solo_traveller • us
8
2026-03-28 • via Nuitee
J
Jeffrey • extended_group • us
8
Pros:

I liked being right on the water.

Cons:

During the day the city and area is beautiful. But, after it got dark, turned a bit shady. I wish I had done some research before coming because there is not a whole lot to do in Baltimore except tour the ravens stadium which we did and the aquarium which we did.

2026-03-24 • via Nuitee
S
Shameka • couple • us
10
I enjoyed everything about it
Pros:

I like it

Cons:

Nothing was wrong with it

2026-03-22 • via Nuitee
A
Alicia • family_with_children • us
5
Probably was nice in 1990
Pros:

Location is good

Cons:

The hotel is outdated. Room wasn’t clean. A dirty rag was left in the room. The elevator was broken so you had a find a staff member everytime you needed to go up to your room.

2026-03-21 • via Nuitee
M
Michael • couple • us
6
Great location clean rooms but broken elevator was a disappointment
Pros:

Location

Cons:

Elevator didn’t work

2026-03-21 • via Nuitee
D
Deborrah • family_with_children • us
8
2026-03-20 • via Nuitee
T
Taylora • couple • us
10
I had a restful sleep and was close to my conference.
Pros:

Very welcoming and accommodating.

Cons:

Nothing.

2026-03-18 • via Nuitee
F
Fabio • couple • us
7
2026-03-16 • via Nuitee
D
Donald • couple • us
10
2026-03-15 • via Nuitee
L
Linda • couple • us
10
It was a wonderful experience. I would highly recommend it.
Pros:

It was an excellent location to everything we needed to see the hotel was clean. The rooms were clean. The staff was successfully nice.

2026-03-14 • via Nuitee
C
Crystal • family_with_children • us
5
Not great. The only good thing about this hotel is the location
Pros:

It would have been nice to know at check in that the elevator was not working. Also that once you enter the stair case you can only go down and not up. Information is key to enjoying your stay. I did not appreciate the cleaning staff entering our room to see if we were still there at 9 am.
The staff overall could have just been a little friendly.

Cons:

If the staff communicated about the elevator issue. The elevator did not open at the 3 rd floor. Then when you enter the stairs you can not go up only down. Put a sign up.
Plus none of the guests could even find the stairs. It was not just us that had theses issues. It was a running joke of all guests. The staff just was not friendly or even at the desk half the time

2026-03-13 • via Nuitee
J
Joelle • couple • us
8
The staff was very nice and i enjoyed the location.
Pros:

It was very clean and convenient to a lot of restaurants and shops.

Cons:

It was a little bit dated.

2026-03-09 • via Nuitee
O
Oshaila • family_with_children • us
10
2026-03-02 • via Nuitee
L
Lakisha • couple • us
10
It was great just wasn’t the room I wanted
Pros:

Clean nice workers

Cons:

I didn’t like that I didn’t get a water front room that why I chose to come to this location

2026-03-02 • via Nuitee
F
Frances • couple • us
10
Pros:

The location

Cons:

The lobby seemed it has not been changed since Covid 00pm

2026-02-26 • via Nuitee
E
Eliza • couple • pl
9
Pros:

Location

Cons:

There was no hairdryer.

2026-02-26 • via Nuitee
D
Deborah • family_with_children • us
8
2026-02-23 • via Nuitee
S
Stacy • couple • us
7
2026-02-22 • via Nuitee
T
Tia Deloach • family_with_children • us
10
Pros:

Everything

Cons:

The room don't have microwave

2026-02-11 • via Nuitee
J
Jin • family_with_children • us
7
2026-02-10 • via Nuitee