Beachcomber Surfers Paradise

Hotels
•
Independent
6.2 (132 reviews)
18 Hanlan Street, Surfers Paradise, Queensland, 4217 , Surfers Paradise , AU
61-7-55-70-10-00

listing image 1
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Children allowed

Facilities

Fitness facilities
Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Lovely views
Cons:
Poor cleanliness
Room quality needing upgrades
Overpriced

Categories

Cleanliness
3.95
Several reviews mention cleanliness issues, particularly in the bathrooms and overall room state.
Service
7.95
Reception staff were friendly and helpful, contributing to positive sentiments about service.
Location
8.45
The location is noted as great with easy access to the beach and shopping areas.
Room Quality
4.95
Multiple reviews mention the room quality needing significant updates and repairs.
Amenities
6.95
Amenities received mixed reviews; while some aspects were decent, many were outdated.
Value for Money
5.45
Several guests commented that the hotel is overpriced for the quality offered.
Food and Beverage
5.95
Not explicitly mentioned in reviews; considered standard quality for this hotel tier.
Overall Experience
5.95
Overall experience was mixed, with considerable complaints contrasted by positive remarks on location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:43

Property Description

Recreational Amenities: Indulge in our outdoor and indoor pools, and enjoy a game of tennis at our outdoor court.

Convenient Facilities: Benefit from complimentary Wi-Fi, arcade room, and tour assistance. Additionally, access luggage storage and laundry facilities during your stay.

Cozy Guestrooms: Relax in uniquely decorated rooms with balconies, equipped with modern amenities like flat-screen TVs, free Wi-Fi, and private bathrooms.

Book your stay at Beachcomber Surfers Paradise for a centrally located getaway near the beach and city attractions.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

6.2
Based on 132 reviews
Cleanliness: 3.95
Service: 7.95
Location: 8.45
Room Quality: 4.95
Amenities: 6.95
Value for Money: 5.45
Food and Beverage: 5.95
Overall Experience: 5.95
M
Mandy
8
Pros:

Close to everything, only negative was the shower over the bath, they were very outdated..other than that would stay there again.

2025-10-12 • via Nuitee
P
Peter
6
Pros:

Quite good and very bad. Common areas are great, room in desperate need of repair and renovation. View was good. Location is great. Bathroom was terrible - filthy tiles, centre piece of shower screen missing, no soap tray or even towel rails, cheap (and old) fittings. Bed was nice. Carpet was poor. Tv and lounge jammed into a corner where neither fit. And having to pay extra for car parking, which I was only advised AFTER paying the non-refundable room fee borders on false and misleading advertising. I have photos of everything - don’t seem to be able to add them to this review

2025-09-25 • via Nuitee
J
JORDAN
10
Pros:

Super friendly staff!!!! Room was nice and clean! Really enjoyed my stay!

2025-09-23 • via Nuitee
D
denise
6
Pros:

I stayed in the basic one dead king size Aprtment. It was very dated. It was Clean but it really could’ve done being updated on the hole. It was okay.

2025-09-07 • via Nuitee
D
Donna marie • partner
10
Pros:

Value wise good for all. Bit frightened this morning as we were outside waiting on coach to airport when three lads arrived and were trying to get into beachcomer without card and wanted ours, i do think they were high on drugs maybe be but i am sure if you got cameras for the entrance area you will see there actions.

2025-09-03 • via Nuitee
A
Anna • partner
8
Pros:

Loved sea view. Accommodation satis. The reader to go in and out difficult to work out as unfamiliar.wifi very intermittent on my phone.

2025-08-31 • via Nuitee
P
Peter
10
Pros:

Great location. Great ocean views

2025-08-31 • via Nuitee
F
Fraser
6
Pros:

Central to shopping locations. Apartment window could do with a good clean hard to see out of in kitchen.

2025-08-27 • via Nuitee
B
Bashar • family
2
Pros:

Very Bad, the room not like the photos
Wet room with mold on the ceiling

2025-08-18 • via Nuitee
H
Helen • partner
8
Pros:

We found that the apartment needed to be upgraded. Especially the Bathroom.

2025-08-18 • via Nuitee
M
Mel • partner
6
Pros:

Poor bed & dangerous balocony

2025-08-13 • via Nuitee
B
Betty J
6
Pros:

has a lovely view, with easy access to the beach and street.

room was very dated and needs a good update.

reception staff were friendly and helpful.

lifts were clean and quick

2025-08-13 • via Nuitee
C
Craig
8
Pros:

Very close to everything I needed for this trip

2025-07-31 • via Nuitee
V
Verified traveler
2
Overpriced.
Pros:

Location is good but this is a place that is very run down. They even have posters near lifts showing the vision of the to be refurbished pool area. I’d start with the rooms. Outdated, beds are lumpy, bathrooms are very out of date. You should be given a prize if you successfully navigate your way to your room for an early evening check in. No staff at night or in the morning. Way over priced for what it is. Location is convenient but noisy - Street noise at night and early morning.

2025-07-30 • via Nuitee
S
Susanne • partner
8
Pros:

Close to beach and shops

2025-07-25 • via Nuitee
C
Chanelle
10
Pros:

2025-07-16 • via Nuitee
A
Alyshia
6
Pros:

Fine aside from the potentially dangerous flooring to the kitchen area that’s almost an inch higher than the rest of the floor. I ended up putting the sign for the wifi code on the floor so I’d look down at every time after tripping nearly 20 times on the first afternoon and falling twice

2025-07-02 • via Nuitee
A
Ali
6
Sleepless nights
Pros:

The stay was ok but the the bedrooms are next to the next rooms balcony, we had people in the next room on there balcony talking and having a party at 3am we couldn’t sleep and had to get up early the next day, it was so annoying and it’s all because of the way the hotel has put there rooms right next the balcony for the next room very disappointed in that didn’t have enough sleep.

2025-07-01 • via Nuitee
T
Trudy • partner
6
Pros:

The place is outdated,needs a good clean and upgraded. Very noisy.

2025-06-26 • via Nuitee
D
Deborah
10
Pros:

Perfecto

2025-06-16 • via Nuitee