NH Ciudad de Cuenca

Hotels
•
NH Hotels
8.7 (3575 reviews)
Ronda de San José, 1 , Cuenca , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Cons:
Distance from city center
Issues with cleanliness
Old bathtub

Categories

Cleanliness
8.33
Guests reported that the hotel was very clean, though some mentioned specific issues with cleanliness in bathrooms.
Service
9.1
Many guests praised the excellent service provided, especially by reception staff.
Location
8.14
While some guests found the location to be a bit far from the main tourist areas, others appreciated its convenience.
Room Quality
8.59
The rooms were found to be comfortable and spacious, with only minor complaints about specific amenities.
Amenities
8.62
Amenities were generally satisfactory, though some guests suggested improvements in bathrooms.
Value for Money
8.78
Guests felt that they received good value for the price paid, despite minor issues.
Food and Beverage
9.13
The breakfast received consistent praise for variety and quality.
Overall Experience
8.9
Overall, guests expressed a positive experience, recommending the hotel for its comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:19

Property Description

Luxurious Accommodation
NH Ciudad de Cuenca in Cuenca offers air-conditioned rooms with free WiFi, parquet floors, satellite TV, and a minibar. Enjoy the comfort of central heating and a modern en suite bathroom.

Delicious Dining Options
Indulge in Mediterranean cuisine and local specialties at the traditional restaurant. Start your day with a buffet breakfast and unwind at the on-site bar. With an array of dining choices nearby, culinary delights await just a short walk away.

Convenient Amenities
Host events effortlessly with 5 function rooms accommodating up to 400 guests. Benefit from express check-in/out services and stay fit at the fitness centre. Explore Cuenca Historic Centre easily with the property's strategic location.

Ready to experience comfort and convenience at NH Ciudad de Cuenca? Book now for an unforgettable stay!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3575 reviews
Cleanliness: 8.33
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 9.13
Overall Experience: 8.9
S
Sabina • couple • es
10
2026-03-07 • via Nuitee
J
Juan • couple • es
6
Pros:

La ubicación

Cons:

No había nada de recibimiento, ni un misero cafe. Ni siquiera agua en la habitación.Amenities escasos. La relación calidad precio mal para un 4 estrellas.

2026-03-04 • via Nuitee
R
Ranka • couple • es
10
2026-03-04 • via Nuitee
S
Stefania • solo_traveller • es
8
2026-03-03 • via Nuitee
A
Antonio • solo_traveller • es
8
2026-03-02 • via Nuitee
S
Sergio • couple • es
8
Pros:

Habitación y desayuno muy buenos

Cons:

Ubicación un poco lejos del casco histórico

2026-03-02 • via Nuitee
K
Koll • family_with_children • de
9
Pros:

Das NH Cuenca ist ein sympathisches, hochwertiges Hotel mit einem guten Preis-Leistungsverhältnis. Unser Zimmer war groß, das Bad gut mit großem Fenster, das Frühstück perfekt. Wir durften unsere Fahrräder in einem Raum neben der Rezeption unterstellen. Entlang der Flüsse konnte man tolle Radtouren machen. Parkplätze gab es rund ums Haus genügend.

Cons:

Essen sollte man eher nicht im Hotel. Mit Fahrrädern war es in der "Unterstadt" relativ schwierig zu fahren, weil es viel Verkehr gab.

2026-03-01 • via Nuitee
C
carolina • family_with_children • es
9
2026-03-01 • via Nuitee
D
del barrio • family_with_children • es
10
2026-02-27 • via Nuitee
I
Ignasi • solo_traveller • es
10
Hotel perfecto y personal aún mejor, un 100 sobre 10.
Pros:

El hotel es perfecto pero el trato del personal es aún mejor. Mención especialísima para las personas de recepción, nunca jamás me habían tratado tan bien en ningún sitio. Encontrar personas así no solo hacen la estancia más agradable sino que alegran la vida y la hacen más bonita, ¡son un tesoro!

Cons:

Tenerme que ir, con un trato como el que me han brindado en este hotel es una lástima tenerse que marchar. ¡Pero volveré!

2026-02-26 • via Nuitee
N
Nieves • family_with_children • es
9
2026-02-26 • via Nuitee
A
Alicia • couple • es
9
2026-02-26 • via Nuitee
A
Angeles • couple • es
9
Pros:

Es un alojamiento muy cómodo. Las habitaciones amplias y baño con ventana exterior.

2026-02-25 • via Nuitee
M
Monica • family_with_children • it
8
Pros:

Colazione varia ed abbondante
Camera calda e letto comodo. Non rumori molesti durante la notte
Parcheggio gratuito di fronte alla struttura; volendo parcheggio coperto a pagamento

Cons:

Niente da segnalare

2026-02-24 • via Nuitee
S
Segado • family_with_children • es
9
Pros:

Todo muy limpio y rápido gestión

2026-02-23 • via Nuitee
C
CARMEN • extended_group • es
9
2026-02-23 • via Nuitee
M
Maribel • couple • es
9
Cons:

No tenía aire acondicionado

2026-02-23 • via Nuitee
D
Dena • family_with_children • gb
9
Perfect for exploring the town and parking available.
Pros:

Excellent breakfast choice and great location .

Cons:

Nothing

2026-02-23 • via Nuitee
M
MIGUEL ANGEL • family_with_children • es
9
2026-02-23 • via Nuitee
J
Jose Carlos • family_with_children • es
10
2026-02-23 • via Nuitee