NH Ciudad de Cuenca

Hotels
•
NH Hotels
8.7 (3633 reviews)
Ronda de San José, 1 , Cuenca , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Cons:
Distance from city center
Issues with cleanliness
Old bathtub

Categories

Cleanliness
8.33
Guests reported that the hotel was very clean, though some mentioned specific issues with cleanliness in bathrooms.
Service
9.1
Many guests praised the excellent service provided, especially by reception staff.
Location
8.14
While some guests found the location to be a bit far from the main tourist areas, others appreciated its convenience.
Room Quality
8.59
The rooms were found to be comfortable and spacious, with only minor complaints about specific amenities.
Amenities
8.62
Amenities were generally satisfactory, though some guests suggested improvements in bathrooms.
Value for Money
8.78
Guests felt that they received good value for the price paid, despite minor issues.
Food and Beverage
9.13
The breakfast received consistent praise for variety and quality.
Overall Experience
8.9
Overall, guests expressed a positive experience, recommending the hotel for its comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:19

Property Description

Luxurious Accommodation
NH Ciudad de Cuenca in Cuenca offers air-conditioned rooms with free WiFi, parquet floors, satellite TV, and a minibar. Enjoy the comfort of central heating and a modern en suite bathroom.

Delicious Dining Options
Indulge in Mediterranean cuisine and local specialties at the traditional restaurant. Start your day with a buffet breakfast and unwind at the on-site bar. With an array of dining choices nearby, culinary delights await just a short walk away.

Convenient Amenities
Host events effortlessly with 5 function rooms accommodating up to 400 guests. Benefit from express check-in/out services and stay fit at the fitness centre. Explore Cuenca Historic Centre easily with the property's strategic location.

Ready to experience comfort and convenience at NH Ciudad de Cuenca? Book now for an unforgettable stay!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3633 reviews
Cleanliness: 8.33
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 9.13
Overall Experience: 8.9
B
Beat • family_with_children • ch
9
2026-03-28 • via Nuitee
E
Esperanza • family_with_children • es
10
Pros:

Fue maravilloso que nos dejarán llevar al perro y la sorpresa que tuvimos al llegar allí de que tuviera comedero y cuna.

Cons:

Las almohadas. Quizás alguna más hubiera ido bien, sobretodo a la hora de ver un rato la tele.

2026-03-28 • via Nuitee
E
Eduardo • couple • es
10
2026-03-28 • via Nuitee
Y
Yampier • family_with_children • es
9
2026-03-28 • via Nuitee
I
Ismael • couple • es
8
2026-03-28 • via Nuitee
J
jordi • family_with_children • es
9
Pros:

Todo en general

Cons:

El parking

2026-03-28 • via Nuitee
M
Marie and Tim • couple • ca
7
Pros:

The room was very clean and staff were very helpful. Restaurant food was decent.

Cons:

The hallway and room were extremely hot. Luckily we were able to keep a window open during our entire stay.
There is no restaurant service on Sunday afternoon/evening.

2026-03-27 • via Nuitee
E
Edelmiro • family_with_children • es
9
Pros:

Los servicios del hotel y la amabilidad del personal

Cons:

Estaba un poco lejos del centro

2026-03-27 • via Nuitee
J
jorge • family_with_children • es
10
2026-03-27 • via Nuitee
A
Alma • family_with_children • es
8
2026-03-27 • via Nuitee
J
joachim • couple • at
9
2026-03-27 • via Nuitee
A
Alexandra • family_with_children • de
9
Pros:

Die Lage etwas außerhalb vom Zentrum war für uns in Ordnung.Parkplätze gibt es ausreichend direkt vor dem Hotel.Das historische Zentrum kann man noch gut zu Fuß erreichen, aber es fahren auch Busse.Direkt gegenüber gibt es einen großen Supermarkt. Das Zimmer und das Frühstück waren für einen kurzen Aufenthalt sehr gut.

Cons:

Auch bei Hotelaufenthalten ist der vorherige online-check in mittlerweile Standard.Da wir mehrfach technische Probleme während unserer Reise damit hatten, haben wir gerne darauf verzichtet und direkt bei Ankunft eingecheckt.

2026-03-26 • via Nuitee
C
Carlos • extended_group • es
10
2026-03-26 • via Nuitee
M
maria • couple • es
10
2026-03-25 • via Nuitee
F
FRANCISCO • couple • es
8
2026-03-24 • via Nuitee
M
Marina • couple • es
10
Muy bien en general, lo recomiendo. Lo mejor la habitación: muy amplia.
Pros:

La habitación era muy amplia.

Cons:

El precio demasiado elevado, contando suplemento de mascota (75 euros 3 noches solo la perra).

2026-03-24 • via Nuitee
P
Pedro María • family_with_children • es
9
Hotel ideal para visitar Cuenca
Pros:

El hotel tiene una ubicación excelente, apenas a quince minutos andando del inicio del caso antiguo. Aparqué fácilmente junto al hotel, calles libres de pago. la habitación perfecta, baño, todo confortable.

2026-03-23 • via Nuitee
H
Helena • family_with_children • es
9
Agradable aunque el desayuno para el precio de baja calidad de producto.
Pros:

La habitación y personal

Cons:

Limpieza y desayuno

2026-03-23 • via Nuitee
A
Ana Maria • couple • es
7
Tranquila
Pros:

Lejos del casco histórico para ir caminando

2026-03-21 • via Nuitee
A
almudena • family_with_children • es
10
Pros:

Habitación grande, todo muy limpio. El desayuno buffet muy variado y muy bueno.
Está alejado del centro histórico pero eso ya lo sabía al reservar, está bien comunicado en autobús, y andando está a media hora o así.

2026-03-21 • via Nuitee