NH Ciudad de Cuenca

Hotels
•
NH Hotels
8.7 (3694 reviews)
Ronda de San José, 1 , Cuenca , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Cons:
Distance from city center
Issues with cleanliness
Old bathtub

Categories

Cleanliness
8.33
Guests reported that the hotel was very clean, though some mentioned specific issues with cleanliness in bathrooms.
Service
9.1
Many guests praised the excellent service provided, especially by reception staff.
Location
8.14
While some guests found the location to be a bit far from the main tourist areas, others appreciated its convenience.
Room Quality
8.59
The rooms were found to be comfortable and spacious, with only minor complaints about specific amenities.
Amenities
8.62
Amenities were generally satisfactory, though some guests suggested improvements in bathrooms.
Value for Money
8.78
Guests felt that they received good value for the price paid, despite minor issues.
Food and Beverage
9.13
The breakfast received consistent praise for variety and quality.
Overall Experience
8.9
Overall, guests expressed a positive experience, recommending the hotel for its comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:19

Property Description

Luxurious Accommodation
NH Ciudad de Cuenca in Cuenca offers air-conditioned rooms with free WiFi, parquet floors, satellite TV, and a minibar. Enjoy the comfort of central heating and a modern en suite bathroom.

Delicious Dining Options
Indulge in Mediterranean cuisine and local specialties at the traditional restaurant. Start your day with a buffet breakfast and unwind at the on-site bar. With an array of dining choices nearby, culinary delights await just a short walk away.

Convenient Amenities
Host events effortlessly with 5 function rooms accommodating up to 400 guests. Benefit from express check-in/out services and stay fit at the fitness centre. Explore Cuenca Historic Centre easily with the property's strategic location.

Ready to experience comfort and convenience at NH Ciudad de Cuenca? Book now for an unforgettable stay!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3694 reviews
Cleanliness: 8.33
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 9.13
Overall Experience: 8.9
C
Carmen Maria • couple • pt
9
Muy agradable
Pros:

Desayuno muy completo
En relación con la localización, algo apartada del casco antiguo

Cons:

Esperaba más proximidad con el casco antiguo

2026-04-18 • via Nuitee
T
Teresa • couple • es
10
Cons:

No tenían en la habitación cafetera, ni para calentar agua para infusión pero me cambiaron de habitación a otra que si lo tenía

2026-04-17 • via Nuitee
L
Lola • couple • es
9
Hotel agradable con todos los servicios fuera del casco histórico
Pros:

El trato del personal y el confort de la habitación

2026-04-17 • via Nuitee
A
Annie • couple • fr
8
2026-04-16 • via Nuitee
M
Miguel • solo_traveller • es
10
Pros:

El personal, excelente, especialmente las personas de recepción y la que estaba a cargo de la cena. La cama, comldísima.

2026-04-15 • via Nuitee
R
Ricardo • family_with_children • es
9
Pros:

Todo

2026-04-15 • via Nuitee
G
gloria • couple • es
6
Decepcionan
Pros:

No m,ha agradat l,esmorzar

Cons:

No poder dormir de calor, perque el clima estaba apagat i no poder obrir la finestra per el soroll que tampoc et deixaba dormir

2026-04-13 • via Nuitee
F
Frederic • couple • es
8
Un séjour rapide qui donne envie de retourner à Cuenca
Pros:

Un accueil agréable, des attentions bienvenues (machine à café, thé, eau minérale à disposition). Des lits confortables. Un évident souci de propreté en général. Il est facile de se garer dans rue.

Cons:

À aucun moment on ne nous a proposé l’accès au parking de l’établissement. Heureusement que les places ne manquent pas autour de l’hôtel.

2026-04-13 • via Nuitee
P
Plácida • couple • es
10
2026-04-13 • via Nuitee
C
Cristina de los Dolores • extended_group • es
10
2026-04-13 • via Nuitee
A
Anke • solo_traveller • de
9
2026-04-13 • via Nuitee
A
Alda • extended_group • pt
9
2026-04-12 • via Nuitee
Y
Yolguti • solo_traveller • es
10
Pros:

Todo perfecto

Cons:

Nada digno de mención

2026-04-12 • via Nuitee
S
Silvia • solo_traveller • es
9
2026-04-12 • via Nuitee
S
SANTIAGO • couple • es
10
Escapada ideal
Pros:

Las instalaciones y la limpieza. Todo era bastante nuevo.

Cons:

Está un poco alejado del centro. Depende de lo que quieras visitar

2026-04-11 • via Nuitee
M
Maria Pilar • couple • es
9
Pros:

La habitación de categoría superior es amplia y cama cómoda
Zona de fácil aparcamiento.
30min. andando al centro.
Con servicio de cafetera y nevera

Cons:

Bañera-Ducha

2026-04-11 • via Nuitee
H
Henry A. • solo_traveller • es
10
Pros:

Fuimos a pasar el día a Cuenca, se nos hizo de noche y buscamos hotel.
Pudimos reservar y realizamos el check in a las 23 hs.
Habitación, camas, descanso.
Genial

2026-04-11 • via Nuitee
M
Miguel • solo_traveller • es
8
2026-04-11 • via Nuitee
M
Maite • couple • es
9
2026-04-11 • via Nuitee
F
FERNÁNDEZ • extended_group • es
7
Cons:

Que para cenar a las 22h tienes que pediralas19h ya que muy rapidos no eran.

2026-04-10 • via Nuitee