NH Ciudad de Cuenca

Hotels
•
NH Hotels
8.7 (3756 reviews)
Ronda de San José, 1 , Cuenca , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Cons:
Distance from city center
Issues with cleanliness
Old bathtub

Categories

Cleanliness
8.33
Guests reported that the hotel was very clean, though some mentioned specific issues with cleanliness in bathrooms.
Service
9.1
Many guests praised the excellent service provided, especially by reception staff.
Location
8.14
While some guests found the location to be a bit far from the main tourist areas, others appreciated its convenience.
Room Quality
8.59
The rooms were found to be comfortable and spacious, with only minor complaints about specific amenities.
Amenities
8.62
Amenities were generally satisfactory, though some guests suggested improvements in bathrooms.
Value for Money
8.78
Guests felt that they received good value for the price paid, despite minor issues.
Food and Beverage
9.13
The breakfast received consistent praise for variety and quality.
Overall Experience
8.9
Overall, guests expressed a positive experience, recommending the hotel for its comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:19

Property Description

Luxurious Accommodation
NH Ciudad de Cuenca in Cuenca offers air-conditioned rooms with free WiFi, parquet floors, satellite TV, and a minibar. Enjoy the comfort of central heating and a modern en suite bathroom.

Delicious Dining Options
Indulge in Mediterranean cuisine and local specialties at the traditional restaurant. Start your day with a buffet breakfast and unwind at the on-site bar. With an array of dining choices nearby, culinary delights await just a short walk away.

Convenient Amenities
Host events effortlessly with 5 function rooms accommodating up to 400 guests. Benefit from express check-in/out services and stay fit at the fitness centre. Explore Cuenca Historic Centre easily with the property's strategic location.

Ready to experience comfort and convenience at NH Ciudad de Cuenca? Book now for an unforgettable stay!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3756 reviews
Cleanliness: 8.33
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 9.13
Overall Experience: 8.9
P
Patricia • solo_traveller • us
10
Cuenca great stop between Valencia and Toledo
Pros:

Room size, cleanliness, bathroom, breakfast, parking.

Cons:

Tourist Information.d

2026-05-16 • via Nuitee
O
Olga • solo_traveller • es
9
Pros:

Las habitaciones son muy cómodas.

Cons:

Nada que comentar

2026-05-16 • via Nuitee
J
José Manuel • couple • es
8
Excelente
2026-05-15 • via Nuitee
W
Werner • couple • de
8
Pros:

Alles sehr, sehr gut. Wir haben uns sehr wohl gefühlt.
Große Zimmer.

Cons:

Ein Hinweis auf die sehr gute Busverbindung in die Altstadt wäre für Urlauber sinnvoll

2026-05-14 • via Nuitee
L
Leandro • solo_traveller • es
9
Pros:

Trato con el personal, el desayuno y la cama muy cómoda.

2026-05-14 • via Nuitee
H
hasle • couple • es
8
2026-05-14 • via Nuitee
J
Jose Francisco • couple • es
9
Buena relación calidad precio
Pros:

Todo limpio muy limpio.

Cons:

Servido de cafetería por la tarde

2026-05-14 • via Nuitee
L
Lim • couple • es
10
2026-05-13 • via Nuitee
P
patrick • couple • be
9
Super
Pros:

De ligging zeer rustig , parkeren in de buurt , was maar voor een nacht omdat daar niet veel te beleven valt , bezoek het oude stadsgedeelte , bij ons was er veel regen , dat maakt het moeilijk ,maar wel een zeer goed hotel

Cons:

Niks

2026-05-13 • via Nuitee
A
amando • couple • es
9
2026-05-13 • via Nuitee
M
MARIO A • solo_traveller • ar
10
Solo en NH
Pros:

Todo excelente 👌

2026-05-13 • via Nuitee
D
Derek • couple • gb
9
Friendly staff and a good selection for breakfast
Pros:

Clean and had everything I needed including secure underground parking

Cons:

The area it’s located in is mixed

2026-05-13 • via Nuitee
K
Kaylin • couple • ve
8
2026-05-13 • via Nuitee
J
José María • couple • es
10
NH, 100% nunca falla.
Pros:

NH, 100% nunca falla.

2026-05-13 • via Nuitee
M
Monika • solo_traveller • de
4
Pros:

Es standen erstaunlich viele Steckdosen zur Verfügung

Cons:

Das Bad war nicht wie abgebildet, sondern alt, verbraucht und in den Ecken schwarz. Täglich lagen neue lange schwarze Haare da (nicht von uns)

2026-05-12 • via Nuitee
J
John • couple • gb
10
Oasis of calm
Pros:

Clean and fresh

2026-05-12 • via Nuitee
L
Louise • couple • ie
7
Comfortable hotel but a cheap taxi ride from main sights
Pros:

It was clean and comfortable with secure parking for €15 per night

Cons:

It was quite a distance from the historic part so we had to taxi, but we needed the parking. Nothing much of interest around the hotel

2026-05-12 • via Nuitee
J
JAIME • solo_traveller • es
9
2026-05-12 • via Nuitee
G
George • solo_traveller • gb
9
2026-05-11 • via Nuitee
C
C.L. • family_with_children • nl
9
Een uitstekend hotel met prima faciliteiten; zeer geschikt voor sight seeing Cuenca
Pros:

Ontbijt was uitstekend, uitgebreid en werd continu aangevuld. Een parkeergarage met ruime plekken en een prima restaurant met vriendelijk personeel.

Cons:

Niets!

2026-05-11 • via Nuitee