Country Inn & Suites by Radisson, Ames, IA

Hotels
•
Country Inn & Suites by Radisson Americas
7.1 (283 reviews)
2605 Southeast 16th Street , Ames , US
+1 515-233-3935

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location / convenient
Plenty of parking
Outdoor seating area
Some rooms described as clean
Front-desk staff described as pleasant/helpful
Cons:
Dirty, old, stained carpet and bad smell
Mildew in shower and other hygiene issues
Hot tub broken / amenities (pool heater, ice maker) not working
Poorly stocked or dirty breakfast (no coffee/eggs, dirty waffle maker, hard toast)
Service inconsistencies: long checkout waits, no housekeeping until requested
Noise from HVAC/heater and missing smoke detector in at least one room
Price hikes / perceived poor value during event weekends

Categories

Cleanliness
4.5
Multiple reviews mention strong negative cleanliness issues: smelly rooms, very old/dirty stained carpet, mildew on shower head, stains on mattress/box material and a found bandaid. Cleanliness is a clear weakness.
Service
9
Mixed but largely positive interpersonal service: one front-desk staff described as 'very pleasant' and helpful; however there were notable lapses (long checkout waits, no housekeeping until requested). Overall staff appeared helpful when present, so service is rated high to reflect responsive staff but inconsistent coverage.
Location
10
Multiple guests list location and convenience as clear strengths: good location, convenient, plenty of parking and close room layout; consistently cited as a positive factor.
Room Quality
6.5
Room condition is mixed: some rooms described as 'clean-ish' or 'nice clean', but many specific quality issues reported (old carpet, smell, missing smoke detector, noisy HVAC/heater, bandaid left behind). Overall room quality is below excellent but acceptable for some guests.
Amenities
4.5
Amenity failures are frequent in the reviews: multiple reports of the hot tub being broken (including a heat element out), pool-room heater and ice maker broken. Amenities are unreliable and underperforming.
Value for Money
7.5
Perception of value is mixed: some guests called price hikes/ripoff (game weekend surcharge) and noted issues that reduce value, yet others found conveniences (free parking, location, breakfast selection when present). Rating reflects mixed perceptions but slightly elevated due to location and included basics.
Food and Beverage
4.8
Breakfast and F&B receive consistent complaints: no coffee/eggs at times, waffle maker dirty/empty, hard bread for toast and items frequently out of stock; breakfast cleanliness issues also reported.
Overall Experience
10
Guest experiences vary widely—from 'Perfect' and 'Nice property' to strong complaints—so the overall experience is polarized. Positive points (location, some clean rooms, pleasant staff when present) led to several very positive stays; rating reflects a weighted balance acknowledging strong positives alongside the documented negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:20

Property Description

Indulge in Relaxation and Convenience

Luxurious Amenities: Enjoy the indoor pool, hot tub, and fitness centre during your stay at Country Inn & Suites By Radisson Ames. Each room features modern comforts like a flat-screen TV, microwave, and free Wi-Fi, ensuring a pleasant stay.

Exceptional Service: Benefit from the 24-hour reception and business centre, catering to all your needs promptly. The complimentary breakfast sets a perfect start to your day, and the free parking adds to the convenience of your stay.

Explore Nearby Attractions: Situated just 6.6 km from Iowa State University, with Adventureland Theme Park and Des Moines Airport a short drive away, you're perfectly located to experience the best of Ames. Book now for a memorable stay!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.1
Based on 283 reviews
Cleanliness: 4.5
Service: 9
Location: 10
Room Quality: 6.5
Amenities: 4.5
Value for Money: 7.5
Food and Beverage: 4.8
Overall Experience: 10
L
Logan • couple • us
5
The price hike because of it being a game weekend was outrageous. The place needs some serious updating because the car
Pros:

The location

Cons:

It smelled and the carpet was dirty and very old.

2026-10-31 • via Nuitee
H
Herrick • couple • us
3
Gross
Pros:

I got there around 8:30 am. Every table was dirty. No waffle batter, I asked for knives, the lady after me asked for forks. It was all restocked by the front desk gal, she was very pleasant and probably over worked..

Cons:

Mildew on shower head, hook missing on bathroom door, toilet kept running. Stains on carpet and on box mattress material ( bodily fluids? )

2026-10-30 • via Nuitee
E
Emily • solo_traveller • us
5
It was fine except for the hot tub not working
Pros:

It was clean and quiet

Cons:

I specifically booked it for the hot tub and when we got there, the hot tub was not working.

2026-06-28 • via Nuitee
L
Lisa • couple • us
7
Disappointed and not worth the money.
Cons:

Went down for breakfast about 8 o clock on Sunday. There was no coffee and no scrambled eggs. The one waffle maker looked like it hadn’t been cleaned in months and there was a small garbage can sitting on the counter next to the food for the used waffle batter cups that was disgusting and dirty.

We proceeded to check out of our room about 8:55 and waited at the front desk for at least 15 minutes for someone to check us out. Rang the bell several times and no one ever showed up.

We prefer Country Inn & Suites over most hotels but will not stay at this one again.

2026-06-22 • via Nuitee
G
Grace • family_with_children • us
10
Perfect
Pros:

Good.

Cons:

Everything was great, excellent

2026-06-21 • via Nuitee
K
Kristin • family_with_children • us
1
Not a great.
Pros:

Good location.

Cons:

Hot tub was broken. Heater in pool room was broken. Ice maker was broken. Breakfast wasn’t great. Bread for the toast was rock hard. The room was clean ish. There was a bandaid left on the peephole.

2026-05-30 • via Nuitee
A
Ahrim • family_with_children • us
6
We'll probably look for someplace else next year.
Pros:

They had a nice outdoor seating area, plenty of parking the rooms were fairly close together considering we had one sweet and one double Queen room.

Cons:

The heating and air conditioning unit sounded like rain beating on a tin roof every time it turned on. We were missing a smoke detector right above the bed kind of left a gaping hole. They had a pretty good selection at breakfast, but often out of the hot items. Either they didn't properly assess the number of people for breakfast or they underestimated what people might take.

2026-05-27 • via Nuitee
S
Shu Hoay • extended_group • my
9
Pros:

Convenient

Cons:

No housekeeping until you request

2026-05-26 • via Nuitee
K
Kristian • extended_group • us
1
Ripoff.
Cons:

Hot tub heat element was out and nothing was disclosed about this ahead of time. We booked this place specifically because it had a hot tub and it wasn’t working yet rooms were “non-refundable”

2026-05-23 • via Nuitee
R
Rhonda • couple • us
10
Nice property
Pros:

Nice clean

Cons:

All good

2026-05-16 • via Nuitee
K
Kluver • solo_traveller • us
9
2026-04-21 • via Nuitee
P
Penny • solo_traveller • us
10
I will be back
Pros:

Pleasant staff and clean facilities hot tub

2026-03-26 • via Nuitee
L
LynnKN608 • Couples
6
Would be our 3rd choice in the future.
Pros:

Picked it for the location and price for a one night stay passing thru. Was ok until we realized the mold on the shower head. That's why 3 stars. Friendly staff. Room needs a thorough vacuuming behind night stands.

2026-03-01 • via Tripadvisor
S
Sterne • family_with_children • us
9
2026-02-11 • via Nuitee
M
Miles • couple • us
7
2026-01-20 • via Nuitee
M
Medelyn • extended_group • us
1
Pros:

When we got there in our room , floor needs vacuum not clean , some garbage behind the TV stand, bedding was not made right. Carpet was the most disgusting , we can see little pieces of garbage. Food was ok but no meat at all.

2026-01-19 • via Nuitee
W
William • family_with_children • us
10
This inn was well maintained and staffed with care
Pros:

Location very quiet

Cons:

Clean and safe

2026-01-19 • via Nuitee
N
Nate • couple • us
3
Horrible!!! Radisson should be ashamed to even put their name on this! It's an extremely sad place.
Pros:

Location.

Cons:

Staff only there 50% of the time. Very slow to react. Sometimes phone never was never even answered after many rings. Key cards disabled 1/2 way through the stay. AC was terribly noisy and loud. Toilet plugged up and had to call 3 times to get it unplugged. Repair person that came seemed perturbed that he was doing the repair. Light shined in the one window all night long due to blinds not closing enough. The one elevator makes strange thumping noises when in motion and the floor in it was dirty. Very sad situation. Will be sure to pass this along to all that ask about our vacation.

2026-01-19 • via Nuitee
S
Scott • family_with_children • us
4
Pros:

Facility was clean. Common areas, while dated/worn were clean and nice.

Cons:

Toilet was weak, paint was peeling in bathroom. Room was dark. While there were ample outlets, there were no USB ports for charging accessories anywhere in the room. Pillows & sheets were clean, but the bed was hard.

2026-01-19 • via Nuitee
N
Neu • solo_traveller • us
7
Pros:

The free upgrade for our room was great

Cons:

The hot tub was broken. This is the 2nd hotel we stayed at in the Ames area that this happened to us.

2026-01-02 • via Nuitee