Alex Hotel & Suites Anchorage Airport

Hotels
•
Independent
6.4 (221 reviews)
4615 Spenard Road, Anchorage, Alaska, 99517 , Anchorage , US
1-907-243-3131

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Facilities

Boat tours nearby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location to the airport
Clean sheets
Cons:
Dated facilities
Poor front desk service
Cleanliness issues

Categories

Cleanliness
5.1
Multiple mentions of cleanliness issues, including dirty conditions and musty smells.
Service
7.6
Staff were helpful and friendly, but some mentioned poor front desk service.
Location
7.1
Convenient to the airport but in a less desirable neighborhood.
Room Quality
5.6
Rooms are dated and in need of renovations, with musty smells noted.
Amenities
6.1
Basic amenities available, but some guests experienced issues.
Value for Money
6.1
Some value seen in location and services, but overall mixed feelings on worth.
Food and Beverage
7.1
Breakfast and basic dining options were positively received, but limited.
Overall Experience
6.5
Generally an average experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:59

Property Description

Discover your ideal getaway at Alex Hotel & Suites Anchorage Airport, where convenience meets comfort!

Recreation Amenities: Unwind with our fantastic recreational offerings, including bicycle rentals to explore scenic Anchorage or relax in our beautiful garden while taking in the stunning views.

Comfortable Accommodation: Retreat to one of our 123 air-conditioned rooms, each featuring a plush pillowtop bed, microwave, and flat-screen TV, ensuring a restful night after an adventurous day.

Business and Event Facilities: With 1195 square feet of flexible meeting space and a 24-hour business center, this hotel is perfect for hosting events or conferences, backed by our dedicated multilingual staff.

Don't miss out on an unforgettable stay—book your room at Alex Hotel & Suites now!

Important information:

  • Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

6.4
Based on 221 reviews
Cleanliness: 5.1
Service: 7.6
Location: 7.1
Room Quality: 5.6
Amenities: 6.1
Value for Money: 6.1
Food and Beverage: 7.1
Overall Experience: 6.5
D
Dwane
10
Pros:

Awesome

2025-10-09 • via Nuitee
J
Joshua
10
Pros:

The room was really hot when I arrived.

2025-10-07 • via Nuitee
K
Kristian
8
Pros:

Ok

2025-09-27 • via Nuitee
H
Hyun Seon
8
Pros:

Staff 👍👍
Cleanness 👎
Bed 👍

2025-09-23 • via Nuitee
S
Sonya • family_with_children
8
Pros:

This place looked like it hasn't been updated since the 70s. Old fixtures and furniture. Cheap old foam style blankets. Borderline what I would call dirty. Coffee machine had old coffee packet in it. Sheets haphazardly put on the beds in a way that matter me uncertain they were fresh. The window was propped open when we checked in, presumably to air out the room. But it was after dark so when we turned off the lights to go to bed we realized we were sharing the room with a dozen or so flies and had to leave the window open for 20 minutes or so with a phone flashlight on the sill drawing then back outside.

2025-09-20 • via Nuitee
W
William • friends
8
Pros:

Very nice staff, freezer for fishermen, clean rooms.

2025-09-19 • via Nuitee
K
Kelly • partner
6
Pros:

The property was nice, the area with night activity was noisy

2025-09-14 • via Nuitee
J
JACOB H • family
8
Pros:

Nothing wrong with property. A little dated. Staff excellent. Like any city, homeless issues.

2025-09-11 • via Nuitee
J
Julian
4
Hotel ok, front desk poor
Pros:

Poor front desk service

2025-09-07 • via Nuitee
C
Clarence • family
10
Pros:

Next to lake hood ,watch the planes take off n land.

2025-09-07 • via Nuitee
K
Kristin
4
Pros:

Staff was friendly and helpful. Older facility, not updated (said they were inprocess of remodel). Not a great neighborhood, felt unsafe.

2025-09-02 • via Nuitee
D
Dawn • family
8
Pros:

Property was clean. Beds were good.

2025-08-29 • via Nuitee
V
Verified traveler
10
Great place to stay
Pros:

Great location close to the airport, out of the middle of the city, yet within walking distnce to fine dining.

Airport shuttle was a available, even when I was running late they got me to the gate on-time

2025-08-29 • via Nuitee
S
Susan • partner
6
Pros:

Convenient to airport but entrance was not prominent, check in area old. Staff was very helpful and efficient

2025-08-26 • via Nuitee
J
Judi • family
8
Pros:

Had a good stay at the hotel. Would recommend it. Staff were particularly helpful & friendly.

2025-08-26 • via Nuitee
J
Justin • family
2
Pros:

Looked nothing like the photos. Nasty and dated, needs a good cleaning, to put it nicely.

2025-08-25 • via Nuitee
G
Gloria • partner
10
Pros:

Have stayed many years here. Few people know their breakfast area also has a dinner menu starting around 4 pm. Very basic but Burgers and sandwiches were great and steak fries tasty and plentiful. Totally reasonable. Get your extras at buffet counter. Very homey! And not big $$$ like others in area!

2025-08-24 • via Nuitee
K
Karen • family
2
Pros:

I booked a room in April for two nights for August 18-20, with a king bed and a kitchenette. I even paid extra as compared to a room with just beds. When we arrived late in the evening, they said they have no such rooms. I showed them my receipt with the description along with a picture of the room I booked. The desk clerk was not helpful. The next morning I asked to talk to the owner/manager about getting a refund for the difference plus canceling my 2nd night. The desk clerk was not very helpful. She told me that I needed to cancel 48 hours in advance. I told her I would have had I know they did not have any kitchenettes. I asked why they advertised it. She was no help in reaching out to the owner/manager. She mentioned that he doesn’t keep regular hours. She didn’t know when he was coming. I ended up paying for another stay that had a kitchen. All in all, the shuttle service was good and the bed was comfortable. The rest of the hotel is in need of a remodel. The dining area floor was so sticky that it carried over to my room. The bathroom floor then became sticky. I had to clean the bottom of my shoes. I do not recommend staying at the Alex Hotel at this time.

2025-08-22 • via Nuitee
W
William
8
Pros:

Enjoyed the fact that desk staff put me in a room that didn’t receive direct sunlight in the evening. All staff members were kind and courteous and helpful.

2025-08-21 • via Nuitee
V
Verified traveler
6
Could use some work.
Pros:

This hotel seemed very much in need of a renovation. The rooms were very musty smelling. Hot water took a long time to get hot. Carpet tiled floors were sticky. A/C never got to requested temperature.

2025-08-21 • via Nuitee