Alex Hotel and Suites Anchorage Airport

Hotels
6.2 (903 reviews)
4615 Spenard Road , Anchorage , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Very close to the airport / convenient shuttle and depot pickup
Staff described as polite, attentive and helpful
Free parking
Breakfast noted as good and clean
Outside/grounds maintenance praised by some guests
Easy booking and convenient for short stays
Cons:
Widespread cleanliness issues: dirty carpets, stains, bad smells, hairs and trash
Rooms and furnishings are dated, tattered and in need of renovation
AC, lighting and some room fixtures reported as malfunctioning
Amenities limited or problematic (no laundry, broken ironing board, difficult TV)
Value for money concerns — considered expensive for condition
Thin walls / noise transmission between rooms

Categories

Cleanliness
2.5
Multiple guests reported dirty carpets, stains, bad smells, hairs and trash in rooms; several explicitly said rooms did not feel clean.
Service
9.5
Staff repeatedly described as polite, attentive and helpful; shuttle/airport pickup noted as smooth and efficient, making service a strong positive.
Location
9.5
Consistently praised for proximity to the airport and convenience for short stays; free parking and depot pickup add to location value.
Room Quality
3
Rooms described as dated, tattered furniture, old carpeting, stained bedspreads, malfunctioning AC and lighting—overall poor room condition.
Amenities
5.5
Basic amenities present (breakfast, shuttle, parking), but issues noted: no laundry on site, broken ironing board, difficult TV controls and some battered fixtures.
Value for Money
4
Several guests felt the price was high for the condition and cleanliness of the property; complaints that quality did not match cost.
Food and Beverage
7
Breakfast described as good and clean by multiple guests, though service could be understaffed at times; overall a positive aspect.
Overall Experience
8.6
Mixed but usable for quick airport transit stays: excellent staff and ideal location lift the experience despite significant cleanliness and room-quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:09

Property Description

Convenient Location near Lake Hood Seaplane Base
Situated just across from the Lake Hood Seaplane Base, Alex Hotel and Suites offers a prime location for travelers looking to explore Anchorage.

Comfortable Rooms and Amenities
Each spacious, non-smoking room at our hotel features a cable TV, a seating area, and tea/coffee-making facilities, ensuring a comfortable stay for our guests.

Exceptional Services and Facilities
Guests can enjoy free Wi-Fi, a daily deluxe continental breakfast, and a 24-hour reception at Alex Hotel and Suites. Additionally, a complimentary transfer service to all Anchorage airports, the train station, and popular attractions like the Egan Center and Dena'ina Civic and Convention Center is provided.

Ready to experience convenience and comfort in Anchorage? Book your stay at Alex Hotel and Suites now!

Important information:

Please note that guests are required to present a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability upon check-in and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Location

Guest Reviews

6.2
Based on 903 reviews
Cleanliness: 2.5
Service: 9.5
Location: 9.5
Room Quality: 3
Amenities: 5.5
Value for Money: 4
Food and Beverage: 7
Overall Experience: 8.6
L
Lluis • family_with_children • es
8
2026-10-17 • via Nuitee
T
Tavie • solo_traveller • us
9
Overall clean, comfortable and quality customer service.
Pros:

Hidden location near and comfortable

Cons:

Location is not in a great area
can’t take breakfast food to room

2026-10-16 • via Nuitee
A
Alex • couple • us
10
2026-10-16 • via Nuitee
T
Tavie • solo_traveller • us
9
Clean and comfy
Pros:

Hidden location friendly staff

Cons:

Can’t take breakfast to room and need breakfast tickets

2026-10-16 • via Nuitee
M
martine • family_with_children • fr
6
2026-10-16 • via Nuitee
E
Earl • couple • us
8
Consistently a good value.
Pros:

Good value excellent airport location.

2026-10-16 • via Nuitee
D
David • solo_traveller • us
10
My new hotel whenever I’m in Anchorage!
Pros:

Great location for food and close to the airport.

2026-10-15 • via Nuitee
T
Tavie • solo_traveller • us
10
Friendly staff great place to stay
Pros:

The staff was friendly and accommodating. It was clean and nice location.

Cons:

Price without booking.com

2026-10-13 • via Nuitee
P
pavlin • couple • bg
5
2026-10-13 • via Nuitee
J
Jun • solo_traveller • ph
9
Pros:

Every things is ok.

Cons:

The Bath room does not have Safety bars....When you hurt yourself.,you need something to hold on when you take a bath or shower..Very important You can slipped and nothing to hold on..

2026-10-12 • via Nuitee
T
Tom • solo_traveller • be
10
Pros:

Free airportshuttle, friendly staff, breakfast included

Cons:

Bathtub was clogged and didn't drain properly

2026-10-07 • via Nuitee
R
Rebeca • couple • es
8
2026-10-07 • via Nuitee
S
Shila • couple • us
8
Pros:

Window opened little for fresh air. Location is great

2026-09-18 • via Nuitee
S
Steven Roff • solo_traveller • au
10
2026-09-17 • via Nuitee
G
Gary • couple • us
10
Pros:

Breakfast was great. Room was clean & comfortable. The main thing that drew us to Alex was the shuttle to & from the airport. Staff was great to accommodate us at our time for the shuttle.

2026-09-17 • via Nuitee
S
Scott • extended_group • us
5
2026-09-14 • via Nuitee
T
TZE CHEUNG ANDY • couple • ca
3
Check out as soon as possible.
Pros:

Located near airport with free shuttle to airport

Cons:

Breakfast is not good. I found at least four flies in the room. By paying more than US$300+, the quality of accommodation is totally unacceptable. I feel regret to choose this hotel.

2026-09-13 • via Nuitee
A
Amy Fredj • solo_traveller • il
5
Lower price would have been more appropriate
Pros:

it was close to airport and shuttle was immediately available

Cons:

the price was not commensurate with the value. I would have been satisified with this accommodation if I had been paying much less.
Breakfast was "stingy".

2026-09-09 • via Nuitee
C
Catherine • couple • us
8
2026-09-09 • via Nuitee
K
Kate • couple • us
7
Just fine for a short stay!
Pros:

Comfy beds, good breakfast, early check-in, fast elevator , close to eating, convenience store, walkable to liquor store

Cons:

Neighborhood was so so.

2026-09-08 • via Nuitee