ibis Luzern Kriens

Hotels
•
ibis
7.9 (2172 reviews)
Industriestrasse 13 , Luzern , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and spacious rooms
Cons:
Cleanliness issues in the bathroom
Breakfast crowding
Communication problems regarding fees

Categories

Cleanliness
6.86
Review mentions 'Schimmel im Badezimmer' indicating cleanliness issues.
Service
8.33
Positive comments on service with 'Personnel amable' and 'hyper gentil accueillant'.
Location
8.37
Guests mention the location as 'perfect' for commuting and near city center.
Room Quality
7.82
General praise for room quality being spacious and clean.
Amenities
8.35
Facilities like mini fridges and kettles positively noted.
Value for Money
7.81
Comments suggest good value for price among several reviews.
Food and Beverage
7.36
Breakfast was noted as 'prima' but some issues with communication around fees.
Overall Experience
8.33
Overall satisfaction with the stay as indicated by multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Convenient Location: The Ibis Luzern-Kriens is ideally situated at the base of Mount Pilatus, providing a peaceful setting near the A2 motorway and just a short distance from Lucerne.

Comfortable Accommodation: Enjoy a restful stay in well-appointed rooms with comfortable beds, complemented by complimentary WiFi throughout the hotel.

Easy Access to Attractions: Explore the beauty of Lucerne and Mount Pilatus with a quick 5-minute train ride, or venture to the ski slopes at Mount Titlis within 35 minutes. Plus, indulge in a variety of dining options within the hotel's vicinity.

Experience the perfect blend of convenience and comfort at Ibis Luzern-Kriens. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 2172 reviews
Cleanliness: 6.86
Service: 8.33
Location: 8.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.33
J
John • couple • gb
8
2026-06-04 • via Nuitee
R
Rafael • family_with_children • ch
7
Cons:

leider war es sehr warm im Zimmer und es hatte auch keine Klimaanlage.

2026-06-02 • via Nuitee
M
mosmi • solo_traveller • us
8
2026-06-01 • via Nuitee
M
Mappy • family_with_children • th
8
Pros:

The room size and the breakfast exceeded my expectation for "ibis".

Cons:

The location was a bit further than I thought by walking from the train station.

2026-06-01 • via Nuitee
P
Patricia Gayle • couple • de
8
2026-05-31 • via Nuitee
T
Tugcugil • family_with_children • tr
7
2026-05-30 • via Nuitee
J
jürg • couple • ch
8
für eine nacht gut zum überbrücken
Pros:

das Bett war angenehm wenn auch nicht King size gross.das zimmer war in der Grösse angenehm, es hat viele abstellflächen, es hatte grosse fenster die man öffnen konnte. es hatte eine Lademöglichkeit für mobiltelefone usb c
es hat eine Park-garage direkt am hotel die aber für eine nacht relativ teuer war.es hat gleich neben dem Hintereingang ein hervorragendes schnitzelrestaurant mit Terrasse. das hat uns alles andere vergessen lassen (gehört aber nicht zum hotel)

Cons:

das bad war eher klein und es hatte wenig platz auf dem Lavabo.
keine abstellfläche für die Koffer die daher auf den Boden mussten, aber der platz dafür war vorhanden.
wir hatten einen sehr heissen tag, dadurch war unser zimmer 28 grad warm in den zimmern hat es keine air Kondition, nur Ventilator. das frühstück war eher einfach. es hat keine geschmackvollen käse zum Beispiel, der service war schnell und freundlich, der preis für 20 franken pro Person ist für das was angeboten wird zu teuer.man kann auch nicht soviel essen das das preis Leistungsverhältnis stimmt.

2026-05-30 • via Nuitee
O
Odilla • solo_traveller • it
7
Nel panorama esoso degli alberghi svizzeri, una scelta obbligatoria per non svenarsi ed avere un servizio medio
Pros:

La struttura è in un buon punto comodo non nella zona trafficata ma abbastanza vicina alla stazione e con il suo parcheggio coperto. Le stanze sono ampie con tante finestre tutte apribili, materasso comodo, bottiglia di acqua filtrata all’arrivo, boiler per te e caffè a disposizione, buono spazio per appendere qualche vestito. Un tavolo spazioso con due sedie e spazio per appoggiare la valigia. Asciugamani cambiati ogni giorno (nonostante non erano stati buttati a terra)

Cons:

I cuscini di poliestere molto molto grossi. il solito piumino inevitabile al nord (ma matrimoniale) anche se fuori di giorno 32 gradi e di notte 26. La doccia con acqua che diventava fredda e poi tornava calda, il getto sottile come aghi.
Non ho visto il condizionamento nè il suo eventuale pannello comandi o telecomando.
La colazione era di livello medio. Anche se offriva varie opzioni per colazioni dolci e salate, e tante possibilità di bevande fresche, la qualità dei cibi non era alta (scrambled eggs fatti con le uova sode -evidentemente del giorno prima), pane elastico e difficile da masticare, caffè media qualità- vabbè siamo italiani, è difficile sempre,
chiavi che si smagnetizzavano

2026-05-30 • via Nuitee
R
Raquel • family_with_children • ch
10
Pros:

Très propre!confortable!et personnel à l’écoute!

Cons:

Tout était ok!

2026-05-28 • via Nuitee
A
Andy • solo_traveller • ch
8
Es war sehr angenehm die Zimmer gefallen mir sehr !
Pros:

Sehr schönes Zimmer und sehr schönes Bad Bett war sehr bequem alles sehr gut !!

Cons:

Teilweise echt zu laut aber wohl zu hellhörig! Aber schon ok in der Nacht war es sehr ruhig ! Bin zufrieden!! Alles gut weiter so !

2026-05-28 • via Nuitee
M
Marina • couple • ch
7
2026-05-26 • via Nuitee
A
Anne Catherine • solo_traveller • ch
10
2026-05-25 • via Nuitee
X
Xiaoguang • couple • us
8
2026-05-25 • via Nuitee
R
Rushin • family_with_children • in
9
2026-05-25 • via Nuitee
R
Roberto • solo_traveller • br
9
2026-05-24 • via Nuitee
M
Marcel • couple • ch
8
.
Pros:

.

Cons:

.

2026-05-24 • via Nuitee
G
Geetha Nair Purushothaman Nair • family_with_children • in
10
2026-05-24 • via Nuitee
C
Chantal • solo_traveller • ch
10
2026-05-21 • via Nuitee
W
Waqar Assad • family_with_children • de
7
Good.
Pros:

The hotel was very clean, staff was friendly.

Cons:

The location was a bit far from Lucerene station.

2026-05-20 • via Nuitee
Y
Yavuz • solo_traveller • tr
10
Pros:

Temizlik ve düzenini sevdik.

Cons:

Otopark ücretinin yüksek olması.

2026-05-19 • via Nuitee