ibis Luzern Kriens

Hotels
•
ibis
7.9 (2064 reviews)
Industriestrasse 13 , Luzern , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Currency exchange
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and spacious rooms
Cons:
Cleanliness issues in the bathroom
Breakfast crowding
Communication problems regarding fees

Categories

Cleanliness
6.86
Review mentions 'Schimmel im Badezimmer' indicating cleanliness issues.
Service
8.33
Positive comments on service with 'Personnel amable' and 'hyper gentil accueillant'.
Location
8.37
Guests mention the location as 'perfect' for commuting and near city center.
Room Quality
7.82
General praise for room quality being spacious and clean.
Amenities
8.35
Facilities like mini fridges and kettles positively noted.
Value for Money
7.81
Comments suggest good value for price among several reviews.
Food and Beverage
7.36
Breakfast was noted as 'prima' but some issues with communication around fees.
Overall Experience
8.33
Overall satisfaction with the stay as indicated by multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Convenient Location: The Ibis Luzern-Kriens is ideally situated at the base of Mount Pilatus, providing a peaceful setting near the A2 motorway and just a short distance from Lucerne.

Comfortable Accommodation: Enjoy a restful stay in well-appointed rooms with comfortable beds, complemented by complimentary WiFi throughout the hotel.

Easy Access to Attractions: Explore the beauty of Lucerne and Mount Pilatus with a quick 5-minute train ride, or venture to the ski slopes at Mount Titlis within 35 minutes. Plus, indulge in a variety of dining options within the hotel's vicinity.

Experience the perfect blend of convenience and comfort at Ibis Luzern-Kriens. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 2064 reviews
Cleanliness: 6.86
Service: 8.33
Location: 8.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.33
D
Danilo • couple • br
9
2026-04-18 • via Nuitee
K
Kathrin • solo_traveller • de
8
Pros:

Einfach alles super

Cons:

Alles gut

2026-04-18 • via Nuitee
N
Nazish • solo_traveller • ae
10
Good elegant
Pros:

Easy to excess to train .. lovely view .. and the receptionist lady , she is very good & helping .. I forget her name ..

Cons:

Breakfast was ok zzz

2026-04-18 • via Nuitee
F
Frances • couple • gb
7
Pros:

Room all good

Cons:

Breakfast in my view was very poor. 20 francs for pastries that weren't fresh and no proper cooked breakfast which I would expect for that money. I won't buy breakfast there again.

2026-04-17 • via Nuitee
S
Shiran Cooray • family_with_children • lk
7
2026-04-16 • via Nuitee
T
Tim • solo_traveller • nl
8
2026-04-16 • via Nuitee
T
Thomas • extended_group • ch
8
2026-04-16 • via Nuitee
J
Jim • solo_traveller • us
10
2026-04-15 • via Nuitee
D
Derentinos • solo_traveller • it
10
2026-04-15 • via Nuitee
S
Sara • family_with_children • ch
7
Pros:

Ottima spaziatura camera e pulizia. Staff disponibile

Cons:

Prezzo davvero altissimo

2026-04-12 • via Nuitee
C
Christian • family_with_children • ch
7
Insgesamt war der Aufenthalt gut.
Pros:

Das Zimmer war gemütlich.

Cons:

Der Rezeptionist war nicht so freundlich.
Die Snacks an der Rezeption hätten eher in einen Selbstbedienungsautomaten gepasst.

2026-04-12 • via Nuitee
V
Valentina • family_with_children • de
7
Nice and functional for 1 night
Pros:

Location easy to find, the room was clean and functional. The staff friendly.

Cons:

The hotel is perfect for a night / stop during a trip, but I would not stay longer. The room looks like it’s been furnished in the seventies/eighties and never renewed.
Definitely overpriced for what it is, the parking alone for one night is 14 CHF and breakfast 22 CHF/person.

2026-04-12 • via Nuitee
C
Christian • family_with_children • ch
8
Globalement, l'établissement correspondait à notre attente.
Pros:

Le personnel très serviable. La gratuité des transports publics.

Cons:

Avec le lit d'appoint pour l'enfant, il ne reste plus beaucoup de place dans la chambre. Le parking payant.

2026-04-11 • via Nuitee
• family_with_children • ch
8
2026-04-10 • via Nuitee
D
Demis • family_with_children • it
8
2026-04-09 • via Nuitee
K
Kristoffer • solo_traveller • dk
9
2026-04-08 • via Nuitee
B
Blanca • extended_group • ve
10
Pros:

Perfect stay , amazing view good location

2026-04-08 • via Nuitee
T
Therese • couple • ie
10
Pros:

So easy to find. Breakfast is great.

2026-04-07 • via Nuitee
D
Damoon • family_with_children • gb
7
Pros:

Staff were very nice and friendly, the breakfast was good

Cons:

The extra bed was very uncomfortable, the location was a bit far from center

2026-04-07 • via Nuitee
J
Juliet • family_with_children • us
10
Pros:

The rooms and bathroom were spacious. There were elevated designated places to put my luggage and have quick access to them without hurting my back. There were enough shelves and spaces to spread out and store my clothes and essentials, that I didn't live out of my suitcase.

Cons:

I was happy with most everything.

2026-04-06 • via Nuitee