ibis Luzern Kriens

Hotels
•
ibis
7.9 (2064 reviews)
Industriestrasse 13 , Luzern , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Currency exchange
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and spacious rooms
Cons:
Cleanliness issues in the bathroom
Breakfast crowding
Communication problems regarding fees

Categories

Cleanliness
6.86
Review mentions 'Schimmel im Badezimmer' indicating cleanliness issues.
Service
8.33
Positive comments on service with 'Personnel amable' and 'hyper gentil accueillant'.
Location
8.37
Guests mention the location as 'perfect' for commuting and near city center.
Room Quality
7.82
General praise for room quality being spacious and clean.
Amenities
8.35
Facilities like mini fridges and kettles positively noted.
Value for Money
7.81
Comments suggest good value for price among several reviews.
Food and Beverage
7.36
Breakfast was noted as 'prima' but some issues with communication around fees.
Overall Experience
8.33
Overall satisfaction with the stay as indicated by multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Convenient Location: The Ibis Luzern-Kriens is ideally situated at the base of Mount Pilatus, providing a peaceful setting near the A2 motorway and just a short distance from Lucerne.

Comfortable Accommodation: Enjoy a restful stay in well-appointed rooms with comfortable beds, complemented by complimentary WiFi throughout the hotel.

Easy Access to Attractions: Explore the beauty of Lucerne and Mount Pilatus with a quick 5-minute train ride, or venture to the ski slopes at Mount Titlis within 35 minutes. Plus, indulge in a variety of dining options within the hotel's vicinity.

Experience the perfect blend of convenience and comfort at Ibis Luzern-Kriens. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 2064 reviews
Cleanliness: 6.86
Service: 8.33
Location: 8.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.33
A
Alexander • solo_traveller • ch
10
2026-03-14 • via Nuitee
B
Brigitte • couple • ch
8
Für Kurzurlaub ideal.
Pros:

-freundliches Personal
-Gratis ÖV-Ticket
-sauberes Zimmer
-gutes Frühstück
-Parkhaus mit viel Platz

Cons:

-würde eigene Bettdecke bevorzugen.
-Kühlschrank war sehr laut- haben ihm über Nacht den Stecker gezogen

2026-03-13 • via Nuitee
M
Maria • couple • gb
8
Overall the stay was very enjoyable
Pros:

Staff were friendly, Mountain View was not what I expected but was lovely

Cons:

Stuffiness and charging port issue only 1 near bed

2026-03-13 • via Nuitee
G
Gök • couple • nl
8
2026-03-13 • via Nuitee
A
ANDRES • family_with_children • br
8
2026-03-12 • via Nuitee
U
umut ekinci • family_with_children • tr
10
2026-03-11 • via Nuitee
M
Mario • couple • it
10
Pros:

Posizione perfetta molto comoda con parcheggio .

2026-03-11 • via Nuitee
M
Maciej • couple • pl
8
2026-03-10 • via Nuitee
C
Cihan (Greenboxing) • family_with_children • nl
7
2026-03-08 • via Nuitee
N
Noah • solo_traveller • ch
8
2026-03-08 • via Nuitee
CristinaS • family_with_children • br
10
2026-03-06 • via Nuitee
H
Hermann • couple • at
9
Ja alles ok, wir werden wieder buchen,
Pros:

Lage ist sehr gut, super Anschluss zu Bus und Bahn, Frühstück sehr gut.

Cons:

Fön wär zu erneuern, ORF Sender fehlen,

2026-03-05 • via Nuitee
N
Nuno • couple • pt
1
Miserável... a funcionária que atendeu no dia da chegada, simplesmente... Miserável e Mal Educada
Pros:

Gostei da hora de sair de lá, sair de lá foi o que mais gostei

Cons:

A funcionária que nos atendeu na chegada foi simplesmente miserável, no site uma das condições de pagamento possiveis era pagar em dinheiro, a funcionária não quis aceitar o pagamento em dinheiro, no qual a resposta miserável que me deu e que nunca ouvi em mais nenhum lado, foi que não podia receber em dinheiro pois o hotel já tinha o cofre cheio naquele dia e não podia aceitar mais dinheiro, ou seja.... simplesmente miserável.... pelo atendimento da funcionária que lá estava no dia da chegada não recomendo este hotel a ninguem, é simplesmente pessimo. A segurança do hotel era nenhuma, qualquer pessoa poderia aceder ao interior do hotel pelo acesso da garagem, a garagem do hotel mais parecia um centro de drogados, pois estavam lá constantemente grupos de jovens no consumo de droga, o qual era assustador para os hospedes do hotel.

2026-03-05 • via Nuitee
M
Michele • couple • it
6
Pros:

colazione normale , pensavo ci fossero più prodotti da scegliere.
parcheggio un po' caro 15€ a notte .

2026-03-03 • via Nuitee
M
Martin • couple • sk
7
2026-03-02 • via Nuitee
E
Elke • family_with_children • de
8
2026-03-01 • via Nuitee
Z
Zubair • couple • ch
10
2026-03-01 • via Nuitee
P
Peter Suso • family_with_children • ch
7
2026-02-27 • via Nuitee
M
Michael • solo_traveller • de
8
Tolle Unterkunft für einmal schlafen geht das
Pros:

Sehr gut Personal freundlich und hilfsbereit

Cons:

Die Betten sind Mega hard und es gibt nur komplette Decken für das ganze. Bett

2026-02-27 • via Nuitee
P
PEREIRA Carolina • family_with_children • it
8
2026-02-25 • via Nuitee