Clarion Pointe El Cajon San Diego East

Hotels
•
Clarion
6.8 (305 reviews)
855 Sandalwood Dr. , El Cajon , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfy beds
Cons:
Cleanliness issues
Broken amenities
Bugs in rooms

Categories

Cleanliness
4.44
Several mentions of dirty floors, bugs, and issues with cleanliness.
Service
8.41
Friendly staff and helpful service mentioned positively, though some issues were unresolved.
Location
7.45
Location was considered good by several reviewers.
Room Quality
5.4
Mixed reviews; some rooms remodeled but complaints about bugs and furniture issues.
Amenities
5.43
Mention of broken jacuzzi and missing tub plug affected the overall satisfaction.
Value for Money
8.39
Some reviews indicate good prices, making it a decent value despite issues.
Food and Beverage
8.44
Breakfast was frequently praised, though some missed out due to timing.
Overall Experience
6.41
Overall a mix of good and bad experiences with significant issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:25

Property Description

Convenient Location and Modern Comforts
Located near San Diego State University and the famous San Diego Zoo, Clarion Pointe El Cajon San Diego East offers comfortable rooms with free WiFi and essential amenities. Guests can enjoy the outdoor pool, hot tub, and 24-hour front desk services.

Relaxing Stay with Additional Features
Each air-conditioned room includes a seating area, flat-screen TV, and private bathroom. The hotel also provides bed linen, towels, and access to a business and spa center for a relaxing stay.

Explore Nearby Attractions
With Balboa Park and Old Town San Diego State Historic Park just a short drive away, guests can easily explore the city's popular landmarks. Book your stay at Clarion Pointe El Cajon San Diego East for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Due to renovations, a complimentary Grab n Go breakfast is available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 305 reviews
Cleanliness: 4.44
Service: 8.41
Location: 7.45
Room Quality: 5.4
Amenities: 5.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 6.41
J
Joey • family_with_children • us
1
2026-05-06 • via Nuitee
A
Andy • solo_traveller • us
10
2026-05-05 • via Nuitee
A
Andy • solo_traveller • us
10
2026-05-05 • via Nuitee
P
Phil • couple • us
2
2026-05-04 • via Nuitee
S
snow • solo_traveller • us
5
2026-05-03 • via Nuitee
A
Andre • couple • us
10
2026-04-30 • via Nuitee
R
Rupert • solo_traveller • us
4
Pros:

Dirty and rude. Lied to me

Cons:

Ditto

2026-04-25 • via Nuitee
A
Andre • solo_traveller • us
10
My stay was great I’m trying to book another 8 days because I’m staying at the hotel due to work
Pros:

I like everything about the hotel staff location cleanliness etc

Cons:

N/A

2026-04-20 • via Nuitee
A
Andrew • couple • us
1
Horrible, don't waste your time.
Pros:

Nothing they denied my booking.

Cons:

I traveled three hours to arrive to this place which looked like a scene from COPS (druged out people everywhere). There literally was a mix of six police officers and HSI agents when I arrived. I went to the front desk for my reservation and was told the TVs don't work and that I should find other Hotels nearby.

2026-04-15 • via Nuitee
A
Amanda • solo_traveller • us
2
2026-04-11 • via Nuitee
L
Lindsay • solo_traveller • us
10
2026-04-10 • via Nuitee
P
penney • family_with_children • us
5
2026-04-01 • via Nuitee
G
Gloria • family_with_children • us
4
2026-03-25 • via Nuitee
Z
Zavala • family_with_children • us
4
Cons:

That the tub was broken and I never got a water stopper so I could use the tub

2026-03-12 • via Nuitee
C
carlos • family_with_children • us
9
2026-03-06 • via Nuitee
A
Angela • solo_traveller • us
8
Pros:

Front desk and the breakfast staff where very nice

Cons:

Location

2026-03-01 • via Nuitee
V
Velazco • family_with_children • us
9
2026-03-01 • via Nuitee
A
Angela • solo_traveller • us
8
2026-03-01 • via Nuitee
J
Juan Enrique • family_with_children • us
10
Pros:

Desayunos muy ricos

2026-02-22 • via Nuitee
J
Juan Enrique • family_with_children • us
10
Muy confortable
Pros:

La calidad del servicio

2026-02-22 • via Nuitee