Best Western Date Tree Hotel

Hotels
•
Best Western
8.6 (137 reviews)
81909 Indio Boulevard , Indio , US
+1 760-347-3421

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms reported by many guests
Generous / well-stocked breakfast
Large attractive pool (open 24 hours)
Pleasant garden setting and convenient location
Good value / price-performance
Spacious rooms
Cons:
Occasional moldy/humid smell in rooms
Pool temperature too cold for some guests
Pool cleanliness issues reported
Missing small F&B items (creamer, bottled water)
Windows locked / limited fresh-air ventilation in some rooms
Insufficient pool shade/umbrella availability

Categories

Cleanliness
8.1
Mostly described as clean in multiple reviews, though some guests reported a moldy/humid smell in a room and a dirty pool on one stay.
Service
9.2
Staff repeatedly described as very friendly and helpful (front desk, pool attendant, gardener), cited as a strong positive across reviews.
Location
8.8
Located in a green garden setting and conveniently close to Interstate 10; guests noted the pleasant grounds and accessibility.
Room Quality
8
Rooms noted as spacious but a bit dark; some guests experienced a persistent humid/moldy smell and mentioned windows being locked limiting fresh air.
Amenities
8.3
Large, attractive pool open 24 hours is a frequently mentioned amenity; however several guests reported issues with pool temperature, cleanliness and shade/umbrella availability.
Value for Money
9
Multiple comments indicate good price-to-performance and easy, satisfactory stays, suggesting strong perceived value.
Food and Beverage
8.5
Breakfast broadly described as good, generous and well stocked, though minor issues were noted (missing creamer, occasional lack of bottled water).
Overall Experience
8.9
Overall stays described as positive or great by many guests (cleanliness, friendly staff, good breakfast), tempered by specific issues like pool temperature/cleanliness and occasional room humidity.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Relaxation and Convenience

Indulge in the luxury of a heated pool and hot tub during your stay at Best Western Date Tree Hotel. Unwind in comfort with free WiFi in all rooms, along with a flat-screen TV and complimentary toiletries.

Exceptional Services

Enjoy the convenience of a 24-hour reception, laundry services, and a barbecue area at your disposal throughout your visit.

Prime Location

Located just 2 miles from Heritage Palms Golf Club and a short drive to Indian Wells Fairground and Coachella, our hotel offers the perfect blend of leisure and accessibility.

Book your stay at Best Western Date Tree Hotel now for a memorable and relaxing experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: The hotel pool and hot tub will be closed for maintenance from 10 June 2016 until 1 July 2016.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSP

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 137 reviews
Cleanliness: 8.1
Service: 9.2
Location: 8.8
Room Quality: 8
Amenities: 8.3
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 8.9
B
Bertha • solo_traveller • us
10
I like the weather the hotel setting is in the back quiet
Pros:

They have a variety of everything

Cons:

Didn’t have water bottles and they didn’t have creamer for coffee at the site

2026-10-13 • via Nuitee
A
Adam • couple • us
8
2026-10-13 • via Nuitee
G
Galo • solo_traveller • us
10
2026-09-02 • via Nuitee
A
Anthonia • solo_traveller • us
10
Pros:

Staff was very friendly hotel was clean, and the pool was twenty four hours.So that was really nice.

2026-08-10 • via Nuitee
G
GHENADIE • family_with_children • md
9
Good but have to unlocked windows to let fresh air into the rooms.
Pros:

The hotel is in the middle of a green garden with nice trees and beautiful plants, but conveniently close to Interstate 10. The room was big, but a bit dark. Breakfast was good. It was a nice stay, except for a strange smell of something moldy in the room.

Cons:

From the moment we entered in the room we felt the smell of something humid and moldy. I think the air conditioner was not enough to freshen the humid air and I somehow managed to open a small window, but a moldy smell persisted in the room. This hotel should have the windows unlocked to let fresh air into the rooms.

2026-07-14 • via Nuitee
V
Vasquez • solo_traveller • us
10
Top choice
Pros:

Friendly staff and clean room and great breakfast.

2026-07-09 • via Nuitee
D
danielgE9334BE • Solo travel
2
Negative - Very negative.
Pros:

This hotel was picked based on the giant swimming pool. It was a nice clean hotel, beautiful on the outside, but the pool will freeze you. I understand it was June, and people like cold swimming pools, but a swimming pool that time of year is too cold when the guests can't get in! Many people had children, and the children were playing with their pool toys at the SIDE of the pool. I talked to many people who said the same thing as I did, "It felt like nothing but ice cubes." This was a very disappointing trip. The maximum time I could stand was about 15 minutes, then I had to get out. Others were in and right back out. Just because you see a giant inviting pool, don't let that fool you. It is impossible to enjoy.

2026-07-06 • via Tripadvisor
C
Clemencia • couple • us
7
It was okay.
Pros:

Staff as nice and friendly. I like the free breakfast.

Cons:

The poll was dirty.

2026-07-06 • via Nuitee
A
Andreas Uwe • solo_traveller • de
7
Für Rundreisen mit Aufendhalten von 1-2 Tagen gut geeignet.
Pros:

Gutes Preis-Leisungs-Verhältnis

Cons:

Alle von mir gebuchten Best Western Hotels mit Pool haben ein Problem mit Beschattung, keine oder zu wenig Sonnenschirme und sind welche da funktionieren diese nicht.

2026-07-03 • via Nuitee
A
Alfredo • solo_traveller • us
10
Pros:

Staff is Great always have a Great attitude 2nd time here and hasn’t disappointed me yet

Cons:

Pool 24/7 my kids loved it

2026-06-23 • via Nuitee
C
cheena117 • Family
10
Great experience!
Pros:

Amazing stay! Cleanliness was great, staff was super friendly (even pool guy, gardener, everyone who walked passed you), breakfast was well stocked, area was clean. Pool open 24 hrs!

2026-06-10 • via Tripadvisor
1
1amaliam • Family
10
Great getaway hotel!
Pros:

Always an easy stay here! Staff is friendly and continental breakfast is generous. And the pool is beautiful!

2026-06-01 • via Tripadvisor
M
Michael • extended_group • us
9
2026-05-26 • via Nuitee
G
Grace • extended_group • us
10
Great time very clean
Pros:

Great

2026-05-25 • via Nuitee
D
David • couple • us
10
2026-05-20 • via Nuitee
G
Gerardo • solo_traveller • us
8
2026-05-07 • via Nuitee
M
mauricio eduardo • couple • mx
10
indian wells
Pros:

La ubicación y tamaño de la habitación

Cons:

Limpieza

2026-04-17 • via Nuitee
E
Eduardo • extended_group • us
8
Worth it
Pros:

Staff attention

Cons:

Breakfast was only untill 9am, could go till later

2026-04-15 • via Nuitee
S
SKR4 • Friends getaway • Carlsbad, California
10
Great pricing for your Coachella weekend.
Pros:

Great service and Clean rooms. Breakfast included with a variety of choices. Friendly front staff. Housekeeping doesn’t wake you up like some other hotels. They will clean your rooms everyday if you want them to. Safe and quiet which is needed for late nights.

2026-04-14 • via Tripadvisor
A
Anne • couple • us
8
2026-03-19 • via Nuitee