Best Western Naples Inn & Suites

Hotels
Best Western
8.8 (3454 reviews)
2329 9th Street North , Naples , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast
Responsive staff
Nice pool area
Cons:
Cockroach issues
Old room conditions
Distance from city center

Categories

Cleanliness
7.36
Reports of cockroaches and outdated conditions led to negative sentiment.
Service
10
Staff was understanding and resolved issues promptly.
Location
9.33
Location is generally good but some reviews mentioned distance from the center.
Room Quality
7.37
Old furniture, poor conditions, and cockroach issues diminish the room quality.
Amenities
9.32
Nice pool area and good breakfast options.
Value for Money
8.35
Some guests felt pricing did not match quality.
Food and Beverage
9.81
Breakfast was well-received and augmented positive experience.
Overall Experience
8.86
Overall experience was mixed, with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:47

Property Description

Luxurious Amenities

This Naples hotel offers 2 outdoor swimming pools, 2 hot tubs, and a mini-golf course for guests to enjoy. Each room is equipped with a flat-screen TV with HD cable channels and HBO, along with tea-and-coffee making facilities. The apartments even come with a fully equipped kitchen for added convenience.

Convenient Location

Located just a 5-minute drive from Naples beach and 2 miles from historic Old Naples, guests can easily access both leisure and dining options. Additionally, a complimentary hotel shuttle to Lowdermilk Beach is provided, ensuring a stress-free beach day.

Complimentary Services

Start your day with an American buffet breakfast and stay connected with free WiFi throughout the hotel. Take advantage of the added perk of a shuttle service to the beach. Book your stay at the Best Western Naples Inn and Suites for a relaxing and enjoyable Naples experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RSW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 3454 reviews
Cleanliness: 7.36
Service: 10
Location: 9.33
Room Quality: 7.37
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 9.81
Overall Experience: 8.86
G
Gérard family_with_children ch
7
2026-03-28 via Nuitee
J
Jeniley couple us
10
Súper lo recomiendo
Pros:

Excelente atención

2026-03-28 via Nuitee
L
LUCIANO extended_group us
8
A very pleasant hotel, surrounded by trees, with a good room overlooking the pool.
Pros:

The café is simple but offers a good variety; the setting around the pool is very pleasant, and—most importantly—the service at the café was excellent.

Cons:

The service at the reception was not satisfactory.

2026-03-27 via Nuitee
J
Juliane couple de
8
2026-03-26 via Nuitee
J
Jorge family_with_children us
10
2026-03-26 via Nuitee
G
Gregory family_with_children us
9
2026-03-26 via Nuitee
D
Danilo.1987 family_with_children it
9
Awesome, good value for money
Pros:

Nice size rooms, clean and tidy. With toiletries, hairdryer and clean towels. Close to facilities and residential area.
It's a 30 Min walk to the beach. Really comfortable beds. Plenty of parking space, even an electric charger. Two decent looking pools

Cons:

Just the girl we checked in with didn't really show the property well, just told us where our room was and that's it.

2026-03-26 via Nuitee
T
Thibaut solo_traveller fr
7
2026-03-26 via Nuitee
E
eugenia Beatriz couple ar
9
Vale la pena
Pros:

Muy bien ubicado. Calido

Cons:

El control del aire acondicionado muy complejo

2026-03-25 via Nuitee
A
Alfred couple us
7
Over priced at $275 per night. Low quality food.
Pros:

Beautiful gardens and pools filled with Coi fish. Comfortable room arrangement..
Very comfy mattress. Friendly front desk.

Cons:

Terrible breakfast. Typical SYSCO unreal "scrambled eggs", pseudo sausage, weak low quality coffee, hard unripe fruit, Soggy waffles from overworked machine with long lines. Gommy white bread and rolls etc etc.

Most Americans have NO IDEA how bad the food is at Big Chain hotels and motels compared to the EU equivalent at much more reasonable prices.

Old TV with no Streaming Channels. Just ad driven drivel. Why Bother?

VERY Noisy AC systems mounted right on each balcony rather than on the roof made sitting outside very unpleasant.

2026-03-25 via Nuitee
F
Friedemann solo_traveller us
10
Pros:

Very quiet place with nice landscapes.

2026-03-25 via Nuitee
J
Juan couple ar
9
Very good
Cons:

Cleanliness

2026-03-25 via Nuitee
E
Erica couple us
7
Gorgeous garden great breakfast nice location.
Pros:

The breakfast was fantastic. The location was good. The garden area around the pool was whimsical and beautiful. Our room was clean, quiet and comfortable. Only concern was the glass shower doors leaked.

Cons:

Glass shower doors leak.

2026-03-24 via Nuitee
A
Aaron-samantha family_with_children co
10
Pros:

Todo

2026-03-24 via Nuitee
M
María Eugenia couple ar
10
Excelente estadía!!
Pros:

Muy cómodo el lugar, el personal nos atendieron siempre de manera muy amable. La zona es divina !!! El desayuno muy bueno !!! Volveremos!

Cons:

Pondría más horarios de combis que te llevan a la playa

2026-03-23 via Nuitee
S
stephane family_with_children fr
7
Chambre propre
Pros:

La rénovation de la chambre

Cons:

Le lobby pourrait être rénové. La qualité des produits du petit déjeuner bien que diversifiés

2026-03-22 via Nuitee
B
Bessie family_with_children us
6
Pros:

Location eas good

Cons:

That there was bugs in the room.

2026-03-21 via Nuitee
C
Charles family_with_children us
8
2026-03-21 via Nuitee
J
Julie couple us
9
Loved the pools, hot tub & friendly staff!
Pros:

Love the location

Cons:

Breakfast could include more fruit & healthier breads

2026-03-21 via Nuitee
G
gary couple us
5
Pros:

Very cute property, nice pool

Cons:

Mattresses were extremely soft, uncomfortable with hole in the middle, well past replacement stage

2026-03-20 via Nuitee