Best Western Naples Inn & Suites

Hotels
Best Western
8.8 (3556 reviews)
2329 9th Street North , Naples , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Responsive staff
Nice pool area
Cons:
Cockroach issues
Old room conditions
Distance from city center

Categories

Cleanliness
7.36
Reports of cockroaches and outdated conditions led to negative sentiment.
Service
10
Staff was understanding and resolved issues promptly.
Location
9.33
Location is generally good but some reviews mentioned distance from the center.
Room Quality
7.37
Old furniture, poor conditions, and cockroach issues diminish the room quality.
Amenities
9.32
Nice pool area and good breakfast options.
Value for Money
8.35
Some guests felt pricing did not match quality.
Food and Beverage
9.81
Breakfast was well-received and augmented positive experience.
Overall Experience
8.86
Overall experience was mixed, with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:47

Property Description

Luxurious Amenities

This Naples hotel offers 2 outdoor swimming pools, 2 hot tubs, and a mini-golf course for guests to enjoy. Each room is equipped with a flat-screen TV with HD cable channels and HBO, along with tea-and-coffee making facilities. The apartments even come with a fully equipped kitchen for added convenience.

Convenient Location

Located just a 5-minute drive from Naples beach and 2 miles from historic Old Naples, guests can easily access both leisure and dining options. Additionally, a complimentary hotel shuttle to Lowdermilk Beach is provided, ensuring a stress-free beach day.

Complimentary Services

Start your day with an American buffet breakfast and stay connected with free WiFi throughout the hotel. Take advantage of the added perk of a shuttle service to the beach. Book your stay at the Best Western Naples Inn and Suites for a relaxing and enjoyable Naples experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RSW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 3556 reviews
Cleanliness: 7.36
Service: 10
Location: 9.33
Room Quality: 7.37
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 9.81
Overall Experience: 8.86
V
Viviane Q R Lima couple br
8
Overall ok.
Pros:

Location, outdoor area, bed

Cons:

Not so clean. There was a stain in the toilet bowl, as if it were a drop of pee.

2026-04-25 via Nuitee
T
Thessa solo_traveller nl
9
Pros:

Mooie kamer, schoon en lekker licht. We hadden uitzicht op het zwembad. Ontbijt buiten aan het zwembad was leuk.

2026-04-24 via Nuitee
M
MARILYNN solo_traveller us
9
great location, quiet, near shopping and beach, small nice hotel
Pros:

location, quiet, nice apartment type room.

Cons:

Room a bit dated, water pressure in the sink not strong, AC not efficient in Bedroom.

2026-04-23 via Nuitee
R
Reiner couple de
9
Empfehlenswert
Pros:

Gutes Hotel mit gutem Frühstück im Garten am Pool. Sehr aufmerksamer Frühstücksservice. Schöner Pool und schön heißer Whirlpool.

Cons:

Lage etwas abseits, 30 Minuten zu Fuß zum Strand. (Es gab aber einen kostenlosen Shuttleservice dorthin, der zeitlich nicht für uns gepasst hat.)

2026-04-23 via Nuitee
T
Timo couple fi
9
Nice place for a relaxing stay
Pros:

- good breakfast
- big rooms
- good kitchen

Cons:

-

2026-04-22 via Nuitee
V
Violeta solo_traveller us
9
2026-04-22 via Nuitee
H
Helene couple us
10
We had a fantastic time. Will go back again.
Pros:

The front desk was so friendly and welcoming. The grounds are beautiful. The room was clean and spacious.

Cons:

Nothing

2026-04-22 via Nuitee
V
valeria couple ar
10
me senti muy a gusto durante la estadia
Pros:

descanso y relax

2026-04-22 via Nuitee
Z
Zsolt solo_traveller ch
5
Überraschend nicht top.
Pros:

Das Pesonal war mega freundlich. Absolut top. Tiere im ersten Zimmer, personal sofort reagiert.
Die Lage ist auch top.

Cons:

Die Condos sind mittlerweile extrem in die Jahre gekommen. Aber das schlimmste ist, dass es nicht mehr sauber ist. Cocroches ants in der Küche. Früher war es absolut nicht so.
Von 3 waschmaschinen funktionierten 2.

2026-04-21 via Nuitee
T
Tania family_with_children gb
10
Pros:

Tina was brilliant, very friendly & helpful

Cons:

The bed bottom sheet kept coming off, so didn’t sleep very well

2026-04-21 via Nuitee
S
Stefan couple de
8
2026-04-21 via Nuitee
H
Heike couple de
9
Pros:

Hotel und Anlage waren super, sehr freundliches Personal und es sehr sauber

Cons:

Wir haben eine Möglichkeit zum Aufhängen von Kleidung vermisst. Es gab kein Regal/Schrank/Bügel

2026-04-20 via Nuitee
N
Norby solo_traveller ar
7
Pros:

La ubicación es espectacular al igual que el desayuno.

Cons:

No funcionaba el ascensor y tuvimos que subir las maletas por la escalera y toda la estadía subiendo y bajando por el ascensor

2026-04-19 via Nuitee
M
Michele couple us
8
2026-04-16 via Nuitee
couple us
10
2026-04-15 via Nuitee
Y
Yohan family_with_children fr
10
Pros:

L emplacement ,et la déco de la piscine

Cons:

Ras

2026-04-15 via Nuitee
K
Kurt solo_traveller ch
9
2026-04-13 via Nuitee
D
Dunior solo_traveller us
9
2026-04-13 via Nuitee
F
Fernando couple us
8
Good location, comfortable room, super kind staff and reasonable price
Pros:

Breakfast at the pool Bar, Tina and the other female employee were so kind serving us breakfast even when we were a few minutes late after 10. The employee at the front desk desk also very kind and efficient.

Cons:

there were small roaches in my bathroom visiting us at night

2026-04-13 via Nuitee
V
Viamolino family_with_children it
9
2026-04-12 via Nuitee