Best Western Naples Inn & Suites

Hotels
•
Best Western
8.8 (3730 reviews)
2329 9th Street North , Naples , us
+1 239-261-1148

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good breakfast
Responsive staff
Nice pool area
Cons:
Cockroach issues
Old room conditions
Distance from city center

Categories

Cleanliness
7.36
Reports of cockroaches and outdated conditions led to negative sentiment.
Service
10
Staff was understanding and resolved issues promptly.
Location
9.33
Location is generally good but some reviews mentioned distance from the center.
Room Quality
7.37
Old furniture, poor conditions, and cockroach issues diminish the room quality.
Amenities
9.32
Nice pool area and good breakfast options.
Value for Money
8.35
Some guests felt pricing did not match quality.
Food and Beverage
9.81
Breakfast was well-received and augmented positive experience.
Overall Experience
8.86
Overall experience was mixed, with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:47

Property Description

Luxurious Amenities

This Naples hotel offers 2 outdoor swimming pools, 2 hot tubs, and a mini-golf course for guests to enjoy. Each room is equipped with a flat-screen TV with HD cable channels and HBO, along with tea-and-coffee making facilities. The apartments even come with a fully equipped kitchen for added convenience.

Convenient Location

Located just a 5-minute drive from Naples beach and 2 miles from historic Old Naples, guests can easily access both leisure and dining options. Additionally, a complimentary hotel shuttle to Lowdermilk Beach is provided, ensuring a stress-free beach day.

Complimentary Services

Start your day with an American buffet breakfast and stay connected with free WiFi throughout the hotel. Take advantage of the added perk of a shuttle service to the beach. Book your stay at the Best Western Naples Inn and Suites for a relaxing and enjoyable Naples experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RSW

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.8
Based on 3730 reviews
Cleanliness: 7.36
Service: 10
Location: 9.33
Room Quality: 7.37
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 9.81
Overall Experience: 8.86
S
Simone • family_with_children • it
6
2026-08-15 • via Nuitee
S
Silvio • couple • us
10
Fantástico
Pros:

Excelente

Cons:

Todo bien

2026-08-15 • via Nuitee
C
Carole • couple • fr
10
Calme , propre et bien équipé.
Pros:

La chambre est grande et bien équipée.
La piscine est grande et propre. Au calme .
Parfait pour un séjour à Naples.

2026-08-14 • via Nuitee
V
Valeria • solo_traveller • ar
8
2026-08-14 • via Nuitee
C
Carmen • couple • us
8
2026-08-14 • via Nuitee
L
Lissetyadira24 • solo_traveller • us
10
2026-08-14 • via Nuitee
J
jose • extended_group • us
8
2026-08-14 • via Nuitee
Y
Yudel • solo_traveller • us
6
Pros:

Muy tranquilo especial parsa descansar

Cons:

La tv muy antigua

2026-08-11 • via Nuitee
T
terri • family_with_children • gb
10
2026-08-10 • via Nuitee
V
Vanessa • solo_traveller • us
8
2026-08-10 • via Nuitee
M
marco • couple • it
8
2026-08-10 • via Nuitee
K
Katileidi • solo_traveller • us
10
Pros:

Pools

Cons:

Rooms without microwave

2026-08-10 • via Nuitee
B
Benedetta • couple • it
8
2026-08-09 • via Nuitee
M
Madelin • family_with_children • us
10
2026-08-09 • via Nuitee
G
Gerardo • family_with_children • us
9
Still a charming hotel and a great value, but unfortunately in need of much better maintenance and attention to cleanlin
Pros:

We really enjoy this hotel and have stayed here several times over the years. It is not a luxury hotel, but it has always been very charming, comfortable, and welcoming. We love the pools, mini golf, beautiful outdoor areas, and the overall atmosphere of the property. The location is excellent, and the price offers great value. Despite some issues during this visit, this is still a hotel we would like to continue choosing whenever we visit Naples.

Cons:

Unfortunately, compared with our previous stays a few years ago, there has been a very noticeable decline in the overall maintenance and cleanliness of the property. Small issues in the rooms appear to have been left unrepaired, carpets and outdoor floors were stained, and the A/C vents were covered with dust. The air conditioner also seemed to struggle to cool the room properly.

Most concerning, there was a dirty diaper on the ground from the time we arrived until we left, and it was never picked up. Although the hotel is a non-smoking property and the pool supposedly closes at 10 PM, there were guests smoking, drinking, and playing music around the pool late into the night.

We genuinely like this hotel, which is why the decline is disappointing. If management reads these reviews, we sincerely hope they invest more attention in cleaning, maintenance, and enforcing the property rules. This is a lovely property with a lot of potential, and we would really like to see it return to the standard we remember from our previous stays.

2026-08-09 • via Nuitee
M
Maik • family_with_children • de
9
2026-08-07 • via Nuitee
M
Maday • couple • us
8
Remanso de paz cerca del mar.
Pros:

La comodidad y limpieza de la habitación.Las toallas nuevas y suaves. La tranquilidad del lugar. El aire trabajaba muy bien. La cercanía a la playa, centro comercial, a Tin City con sus restaurantes, al supermercado Publix se puede ir caminando.

Cons:

Esta vez el jacuzzi exterior no estaba funcionando.

2026-08-07 • via Nuitee
J
Jose • solo_traveller • us
10
Excelente estancia
Pros:

Cerca de la playa

Cons:

La caludad del desayuno

2026-08-06 • via Nuitee
A
Andrea Victoria • solo_traveller • ar
8
2026-08-06 • via Nuitee
L
Liliana • extended_group • us
5
2026-08-06 • via Nuitee