Quality Inn & Suites Longview I-20

Hotels
•
Quality Inn
7.6 (319 reviews)
803 North Access Road , Longview , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Good breakfast
Friendly staff
Cons:
Unpleasant odors
Poor service
Lack of elevator

Categories

Cleanliness
6.99
Multiple reviews mentioned issues with cleanliness, including unpleasant odors and lack of proper housekeeping.
Service
7.46
Service quality varied; while some staff were friendly, there were significant complaints about rudeness and inadequate help.
Location
8
Convenient location but issues with accessibility due to lack of elevators.
Room Quality
7.45
Room quality was generally satisfactory but instances of unpleasant odors were reported.
Amenities
8.48
Some amenities were appreciated, including breakfast and pool but there was noted lack of luggage racks.
Value for Money
7.94
Despite complaints, the price was highlighted as a pro; however, issues with unexpected fees were mentioned.
Food and Beverage
7.49
Breakfast was positively acknowledged, but not heavily mentioned in reviews.
Overall Experience
6.96
Overall experience was mixed with several negative reviews impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:23

Property Description

Convenient Location near Longview Amtrak
Situated just 4 miles from the Longview Amtrak station, Quality Inn & Suites Longview I-20 offers a comfortable stay with modern amenities.

Relaxing Outdoor Pool and Fitness Center
Unwind by taking a dip in the outdoor pool or keep up with your fitness routine at the on-site fitness center.

Complimentary Breakfast and Business Center
Start your day with a delicious continental breakfast and stay connected with the free Wi-Fi and business center facilities provided by Rodeway Inn & Suites.

Book your stay now at Quality Inn & Suites Longview I-20 for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GGG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 319 reviews
Cleanliness: 6.99
Service: 7.46
Location: 8
Room Quality: 7.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 6.96
A
Alice • solo_traveller • us
8
Pros:

Easy access from I20.

Cons:

Nothing to complain about

2026-04-26 • via Nuitee
S
samsD6431IG • Solo travel
6
Good
Pros:

Good for longer stays. A bit older building and undergoing some changes. Didn’t like the fact that they allow pets, people say it’s service animals but they aren’t.

2026-04-23 • via Tripadvisor
M
Melissa • solo_traveller • us
10
Pros:

I loved the convenience, the breakfast was pretty good, and with a window seat there was enough sleeping room for 4 people.

Cons:

There were only two, 2 seater tables for breakfast. I wish there would have been more seating.

2026-04-13 • via Nuitee
C
Cirilo • couple • br
9
Muito organizado e limpo
Pros:

Tido muito npvo, espaço e mpveis

Cons:

-

2026-04-13 • via Nuitee
C
Chuck • couple • us
5
Pros:

New remodel

Cons:

No signs hard to find

2026-04-11 • via Nuitee
D
Dumar • couple • us
10
2026-04-10 • via Nuitee
D
Damon • solo_traveller • us
7
Cons:

No elevator

2026-04-10 • via Nuitee
M
Melissa • couple • us
1
Cons:

Bad customer service from management and clogged restroom

2026-04-08 • via Nuitee
K
Keyona • couple • us
1
2026-04-08 • via Nuitee
D
Diana • couple • us
8
Pros:

We stopped to break up a long drive, so arrived late in evening. Surrounding area a tiny bit sketchy, but this hotel sits way back on a lot that's very well lit, so didn't have any major concerns. Beds were comfy, and breakfast was good. Got a rate that was about 35% less than other comparable hotels, so it was a bargain at that price. Would stay here again.

2026-04-07 • via Nuitee
A
Alonso • couple • us
10
2026-03-30 • via Nuitee
N
Nguyen • family_with_children • us
6
2026-03-25 • via Nuitee
J
Jay • family_with_children • us
5
Pros:

Comfortable

Cons:

No elevator. Crumbs and hair in bed. Soap dispenser broken in bathroom.

2026-03-24 • via Nuitee
J
Jeff • couple • us
8
2026-03-22 • via Nuitee
M
Manuel • couple • us
10
2026-03-15 • via Nuitee
P
Perkins • family_with_children • us
3
2026-01-29 • via Nuitee
D
Daniel • family_with_children • us
8
Pros:

I love the efficiency of all the needful things that make a person stay pleasant.

Cons:

Not enough bath towels.

2026-01-23 • via Nuitee
M
Michael • family_with_children • us
10
2026-01-09 • via Nuitee
R
Rachal • couple • us
5
2026-01-08 • via Nuitee
J
Jennifer • couple • us
8
Quiet and clean.
Pros:

It’s location value was awesome. I loved the window seat where I could read my book.

Cons:

I was disappointed that it didn’t have an indoor pool and that was my fault for not checking better.

2026-01-04 • via Nuitee