Best Western Sault Ste. Marie

Hotels
Best Western
8.6 (320 reviews)
4335 I-75 Business Spur , Sault Ste. Marie , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Variety in breakfast options
Cons:
Issues with cleanliness
Inadequate service on some occasions
Breakfast quality varies

Categories

Cleanliness
7.93
Multiple comments about dirty tables and rooms indicate issues with cleanliness.
Service
9.4
While some comments reflect poor service, overall friendliness and resolution were noted.
Location
8.94
Proximity to restaurants and a safe area were highlighted positively.
Room Quality
8.89
Recent remodeling and comfort of bedding were praised.
Amenities
8.42
While some amenities were lacking, the yogurt bar and breakfast options garnered positive remarks.
Value for Money
8.88
Overall enjoyment of stay suggests good value despite some issues.
Food and Beverage
7.43
Mixed reviews on breakfast quality, with some items being deemed stale or insufficient.
Overall Experience
8.9
Despite some issues, many guests enjoyed their stay and appreciated various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Convenient Location
Best Western Sault Ste. Marie is ideally situated just 11 km from OLG Casino Sault Ste. Marie, offering easy access to popular attractions. The nearby airport is only 28 km away, ensuring a hassle-free journey for guests.

Impressive Amenities
Guests can enjoy a range of amenities including an indoor pool, sauna, fitness centre, and a shared lounge. The 24-hour front desk adds convenience to your stay, while free WiFi and complimentary parking make for a comfortable experience.

Comfortable Rooms
Each air-conditioned room at Best Western Sault Ste. Marie is thoughtfully equipped with modern conveniences such as a flat-screen TV, safety deposit box, and a private bathroom. The hotel ensures a restful stay with cozy bed linens and fresh towels provided in every room.

Experience convenience, comfort, and relaxation at Best Western Sault Ste. Marie. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CIU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 320 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 8.9
L
Lilah family_with_children us
10
2026-05-07 via Nuitee
J
Jennifer extended_group us
3
Disappointed
Pros:

My room was okay.

Cons:

The pool was dirty. The breakfast was terrible. They were pretty much out of everything by 730 when it is supposed to go until 900.

2026-04-23 via Nuitee
H
Huerta family_with_children us
2
Pros:

The Accessibility of the hotel

Cons:

The place was clean but the pool was downright gross, frills just bare minimum

2026-04-06 via Nuitee
G
Guillermo extended_group us
10
Pros:

The cleanest areas and great services from the staff. They support all the time.

Cons:

On my bathroom, the body wash soap was empty. However, when I asked to the staff for new bottle on the same day was solved.

2026-03-03 via Nuitee
C
Coates family_with_children us
10
Pros:

The friendly staff, The pool, and our room was beautiful! Breakfast was also wonderful 😊

Cons:

No complaints

2026-01-31 via Nuitee
R
Randy extended_group us
7
2026-01-19 via Nuitee
B
Bradley extended_group us
9
Much needed for a good night's sleep and great start to the day!
Pros:

Location from I-75 was excellent and breakfast had many options.

Cons:

Our room door was a little hard to open and shut.

2026-01-19 via Nuitee
L
Lynda family_with_children us
9
Pros:

Very good. Loved the waffles

2026-01-19 via Nuitee
J
Julie extended_group us
6
2026-01-19 via Nuitee
C
Cheryl couple us
6
Pros:

A bit pricey for quality, updates have been made in some areas but does not justify huge price increase, bathrooms just are not as nice as they need to be and air conditioners are really tired

2026-01-19 via Nuitee
J
Janet couple us
10
2026-01-19 via Nuitee
C
Cindy extended_group us
8
It was clean that meets alot to me😊
Pros:

I didn't like the coffee, but everything else was very good.

Cons:

The coffee

2026-01-19 via Nuitee
V
van Summeren solo_traveller nl
10
2026-01-04 via Nuitee
C
Corey family_with_children us
10
Pros:

The spa and breakfast

Cons:

Nothing everything was perfect

2025-12-27 via Nuitee
J
John couple us
9
2025-12-19 via Nuitee
M
Marcia solo_traveller ca
7
Pros:

Breakfast had a surprisingly good selection of food.

Cons:

Missed a place to put my suitcase rather than having it on the bed.

There was no matter to put snowy boots.

2025-12-11 via Nuitee
T
Toby Pickering couple ca
6
Disappointing
Pros:

No hot items although waffle makers and chafing dishes present reason we rented the room was a free hot breakfast

Cons:

Cleaner coffee maker dusty you could see renovations in bathroom done messilypool cloudy

2025-12-03 via Nuitee
V
Victoria family_with_children us
7
2025-11-17 via Nuitee
P
Philip family_with_children us
9
Pros:

Fresh remodel

Cons:

Breakfast was a little scant, but tasty

2025-10-24 via Nuitee
S
Smith family_with_children us
9
2025-10-13 via Nuitee