Best Western Sault Ste. Marie

Hotels
•
Best Western
8.6 (340 reviews)
4335 I-75 Business Spur , Sault Ste. Marie , us
+1 906-632-2170

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Variety in breakfast options
Cons:
Issues with cleanliness
Inadequate service on some occasions
Breakfast quality varies

Categories

Cleanliness
7.93
Multiple comments about dirty tables and rooms indicate issues with cleanliness.
Service
9.4
While some comments reflect poor service, overall friendliness and resolution were noted.
Location
8.94
Proximity to restaurants and a safe area were highlighted positively.
Room Quality
8.89
Recent remodeling and comfort of bedding were praised.
Amenities
8.42
While some amenities were lacking, the yogurt bar and breakfast options garnered positive remarks.
Value for Money
8.88
Overall enjoyment of stay suggests good value despite some issues.
Food and Beverage
7.43
Mixed reviews on breakfast quality, with some items being deemed stale or insufficient.
Overall Experience
8.9
Despite some issues, many guests enjoyed their stay and appreciated various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Convenient Location
Best Western Sault Ste. Marie is ideally situated just 11 km from OLG Casino Sault Ste. Marie, offering easy access to popular attractions. The nearby airport is only 28 km away, ensuring a hassle-free journey for guests.

Impressive Amenities
Guests can enjoy a range of amenities including an indoor pool, sauna, fitness centre, and a shared lounge. The 24-hour front desk adds convenience to your stay, while free WiFi and complimentary parking make for a comfortable experience.

Comfortable Rooms
Each air-conditioned room at Best Western Sault Ste. Marie is thoughtfully equipped with modern conveniences such as a flat-screen TV, safety deposit box, and a private bathroom. The hotel ensures a restful stay with cozy bed linens and fresh towels provided in every room.

Experience convenience, comfort, and relaxation at Best Western Sault Ste. Marie. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CIU

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.6
Based on 340 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 8.9
G
Gostick • solo_traveller • ca
8
2026-09-04 • via Nuitee
C
Cheryl • couple • us
9
Nice place, just not fond of the breakfast.
Pros:

It was clean and the staff was friendly

Cons:

The breakfast

2026-09-03 • via Nuitee
L
Lorna • couple • us
5
Cons:

never told when breakfast was, so we just missed it.
The pool was disgustingly dirty.
no hair dryer in the room.

2026-08-31 • via Nuitee
P
Prabaharan • family_with_children • us
4
Good location , seems to have inadequate staffing affecting stay quality
Pros:

Decent location, mediocre breakfast.

Cons:

Dirty comforter, coffee maker topped with dust, no body wash or shampoo, the container was empty upon arrival, got body wash delivered after reaching out to front desk.

2026-08-29 • via Nuitee
J
JJHILL3 • solo_traveller • us
8
Will stay again
Pros:

Location was great

Cons:

It's not dirty...but a little elbow grease would help.

2026-08-17 • via Nuitee
F
Felicia • family_with_children • us
8
Central location for daily travels
Pros:

Breakfast was good

Cons:

Room needed more lighting .

2026-08-17 • via Nuitee
F
Faisal • family_with_children • us
10
2026-08-13 • via Nuitee
L
Larra • solo_traveller • us
7
Pros:

Staff, clean, and location. Value was good.

Cons:

Pool was a bit dirty, and some dangerous holes on the deck. My daughter hurt her foot stepping in one. We didnt have soap and had to ask. Breakfast was ok.

2026-08-10 • via Nuitee
S
Sarah • family_with_children • us
8
2026-08-09 • via Nuitee
C
Cynthia • couple • us
9
2026-08-07 • via Nuitee
C
Christine • couple • us
9
We only stayed for one night but it was perfect.
Pros:

Bed was extremely comfortable. Breakfast was good. Staff worked really hard to refill trays when they got low. Location was good. We had an easy trip to the downtown area to have a delicious dinner at The Wicked Sister. Loved having a fridge in the room.

Cons:

I will say that I would have liked to have hot chocolate since I don't drink coffee.

2026-08-03 • via Nuitee
M
Mike • solo_traveller • us
10
2026-07-24 • via Nuitee
K
kevin • extended_group • us
4
The room wasn’t very clean when we arrived! Mainly the bathroom floor
2026-07-14 • via Nuitee
T
Tony • solo_traveller • us
7
Cons:

Not enough electric receptacles. Air conditioner cycled to loud

2026-07-12 • via Nuitee
G
Guy • couple • us
9
We would be comfortable staying here again
Pros:

Large parking lot that felt safe. We appreciated the help from the desk clerk as it pertained to parking our truck and boat in the parking lot.

2026-07-04 • via Nuitee
M
Michael • family_with_children • us
6
Pros:

Breakfast was good

Cons:

Pool was extremely cloudy and had a really musty smell. Was told it was "recently deep cleaned". The whole reason we booked this hotel was for the daughter to swim in the pool. Was too dirty to swim in. Disappointing.

2026-07-02 • via Nuitee
K
Klun • couple • us
10
Great place to stay!
Pros:

Comfy bed, clean, great breakfast and coffee.

2026-06-30 • via Nuitee
M
Melissa • couple • us
8
Overall the stay was great.
Pros:

The property was great, staff were very nice.

Cons:

The phone in the room did not work, even tried to plug the phone line in. Housekeeping didnt even knock or announce them selves before coming in the room.

2026-06-29 • via Nuitee
R
Rick • solo_traveller • us
9
Good Choice
Pros:

Excellent location, newly updated. Very clean and comfortable. Good value.

Cons:

Nothing to complain about.

2026-06-13 • via Nuitee
R
Robert • couple • ca
8
I will be back
Pros:

Staff... first impressions are everything and everyone was wonderful and Accommodating

Cons:

Rooms are a little tired but very clean

2026-06-06 • via Nuitee