Best Western Rochester Hotel Mayo Clinic Area/ St. Mary's

Hotels
•
Best Western
8 (620 reviews)
1517 16th St Sw Rochester, MN 55902 , Rochester , US
+1 507-289-8866

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location close to Mayo Clinic
Friendly, helpful staff and accommodating front desk
Good pool and waterslide popular with families
Some guests reported clean, spacious rooms
Free shuttle to the Mayo (noted by guests)
Affordable pricing mentioned by multiple reviewers
Cons:
Repeated cleanliness issues (stains on curtains, dirty rooms, crumbs, even blood reported)
Room maintenance problems: broken TV stand, bed springs, slow drains, leaks, smells
Indoor humidity and heat around the pool due to poor ventilation
Pool area sometimes partially closed/blocked off and missing amenities (basketball hoop)
Reports of bug bites and crumbs left in rooms
Instances of double charging / front desk billing errors
Hard beds causing poor sleep for some guests

Categories

Cleanliness
5.5
Multiple reviews note poor cleanliness: stained/window curtains (even blood reported), crumbs, dirty rooms, and guests needing to clean up. Cleanliness is a clear area of concern.
Service
9.5
Staff repeatedly described as friendly, helpful and accommodating, with easy check-in/out and shuttle service to the Mayo; isolated issues include billing/double-charge incidents.
Location
9.5
Frequently praised for proximity to the Mayo Clinic and convenient location to venues and local needs.
Room Quality
6
Mixed room quality: some reports of very nice, clean and spacious rooms; several complaints about hard beds, broken furniture/springs, smells, slow drains, and AC leaks.
Amenities
8.5
Pool and slide are big positives (popular with kids); however portions of the pool area were blocked, the basketball hoop was missing, and indoor pool ventilation/heat/humidity issues were noted.
Value for Money
8
Generally described as affordable by several guests and with a free shuttle to the Mayo; a few guests felt price was a bit high.
Food and Beverage
8
Limited commentary: one guest noted varied breakfast, others noted limited fast-food delivery options to the motel; no widespread praise or major complaints about on-site F&B.
Overall Experience
9
Overall mixed-to-positive: strong location, helpful staff and kid-friendly pool drive positive stays, but recurring cleanliness and maintenance issues dampen the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location in Rochester
Located just 3.6 km from the iconic Plummer Building, the Best Western Rochester Hotel Mayo Clinic Area/ St. Mary's offers a perfect blend of comfort and convenience for your stay in Rochester.

Luxurious Amenities
Indulge in the hotel's spa and wellness centre, complete with an indoor pool, fitness centre, and hot tub. Unwind in the shared lounge or grab a snack at the in-house snack bar. Stay connected with free WiFi and take advantage of the business area for all your work needs.

Exceptional Services
Enjoy a meal at the on-site restaurant, grab a drink at the bar, and benefit from the 24-hour front desk and ATM services. With non-smoking rooms and a range of facilities, including the proximity to Mayo Civic Center and Rochester International Airport, your stay is bound to be seamless.

Book your stay at Best Western Rochester Hotel Mayo Clinic Area/ St. Mary's now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RST

Location

Guest Reviews

8
Based on 620 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9.5
Room Quality: 6
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 9
T
tammy • family_with_children • us
10
2026-10-31 • via Nuitee
J
janae • family_with_children • us
8
2026-10-31 • via Nuitee
G
Gregory • solo_traveller • us
8
2026-10-26 • via Nuitee
K
Kirsten • couple • us
5
Okay for one night, but disappointing cleanliness and maintenance, despite my son loving the pool slide.
Pros:

We stayed for one night before a hospital visit. The beds were okay for a short stay, but we were disappointed with the cleanliness and overall upkeep. My son did love the pool slide, which was a highlight for him.

Cons:

Our room didn’t seem very clean, there were stains on the window curtains, and the TV stand was broken. I have pictures documenting these concerns. Much of the pool area was blocked off with caution tape, and the basketball hoop was missing. Overall, the hotel needs more attention to cleaning and maintenance.

2026-10-21 • via Nuitee
N
Nicole • family_with_children • us
7
2026-10-17 • via Nuitee
M
Melissa • family_with_children • us
9
2026-10-14 • via Nuitee
L
Lawrence • solo_traveller • us
8
Pros:

The room was very nice and clean, the beds were comfortable.

Cons:

The sofa sleeper was old and uncomfortable, and the shower/tub drain was VERY SLOW

2026-10-12 • via Nuitee
M
Melissa • family_with_children • us
8
2026-10-10 • via Nuitee
P
Pedo • family_with_children • us
10
Overall great stay
Pros:

The. Stay was great

Cons:

Our room was a little smelly

2026-10-08 • via Nuitee
B
Betsy • family_with_children • us
8
I had to be at Mayo Clinic and that was convenient for me
Pros:

It was good

Cons:

It was fine

2026-10-08 • via Nuitee
T
Tomeka • solo_traveller • us
10
2026-10-07 • via Nuitee
T
Thomas • family_with_children • us
9
Stay was very nice. Easy access to pool being in a pool side room. Pool is great with have a Kiddie
Pros:

Location to the Mayo

Cons:

Didn't have too many options for fast food delivery that delivered to motel

2026-09-15 • via Nuitee
M
Mearel • family_with_children • us
8
N/A
Pros:

Yes

Cons:

Nothing

2026-09-11 • via Nuitee
A
Ashley • couple • us
3
Cons:

The beds were so hard we couldn’t sleep and it was so hot in our room with the ac on the lowest it would go

2026-09-10 • via Nuitee
B
Bachmann • solo_traveller • us
9
2026-09-04 • via Nuitee
K
Kylie • family_with_children • us
10
2026-08-31 • via Nuitee
D
Donald • solo_traveller • us
8
2026-08-27 • via Nuitee
D
Dorinda • extended_group • us
4
Humid Indoors
Pros:

It was a brand name

Cons:

It is so humid all over the property indoors bc of the centrally located and no vented pool.

2026-08-27 • via Nuitee
R
Ryan • family_with_children • us
10
2026-08-24 • via Nuitee
H
Hailey • family_with_children • us
1
Good but had bug bites
Pros:

Place was great, pool was nice, lots of parking

Cons:

we woke up with some bug bites, as well as crumbs in many places

2026-08-23 • via Nuitee