Best Western Branson Inn and Conference Center

Hotels
Best Western
8.4 (785 reviews)
8514 State Highway 76 , Branson , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Dirty rooms
Outdated facilities
Unreliable amenities

Categories

Cleanliness
7.1
Several reviews mention the hotel being dirty or dingy with specific instances like cockroaches and long hallways.
Service
10
Staff are mentioned positively in multiple reviews for their friendliness and helpfulness.
Location
9.6
The location is conveniently close to attractions and not on the busy strip, which is viewed positively.
Room Quality
7.6
Issues noted with beds being uncomfortable and dated furniture, but some found it clean and tolerable.
Amenities
7.6
Mixed reviews, with some acknowledging available amenities but expressing disappointment about missing arcade and pool access.
Value for Money
8.1
Guests expressed dissatisfaction with the value due to concerns like high deposits and lack of refunded deposits.
Food and Beverage
8.1
Breakfast has both positive and negative comments, with some enjoying it while others found it lacking.
Overall Experience
9.1
While experiences varied significantly, many guests have enjoyed their stay despite some issues, reflecting an overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:14

Property Description

Convenient Location near Silver Dollar City
Best Western Branson Inn and Conference Center is the ideal choice for families visiting Silver Dollar City. Located next to the theme park, our hotel offers easy access to all the fun and excitement.

Family-Friendly Amenities
Enjoy our large indoor pool open until 11:30pm, perfect for unwinding after a day of adventures. Kids will love the swimming area, game room, and outdoor Giant Chess & Checker Games in the courtyard.

Comfortable Accommodations
Relax in our air-conditioned rooms featuring free Wi-Fi, balcony, and cable TV. Each room is equipped with a tea/coffee maker and work desk for your convenience.

Book your stay at Best Western Branson Inn and Conference Center for a memorable family getaway near Silver Dollar City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 785 reviews
Cleanliness: 7.1
Service: 10
Location: 9.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 9.1
K
Kristie couple us
8
Close and convenient to Silver Dollar City but miss the shuttle.
Pros:

Hosts are always kind and great accommodate. Room was fine with plenty towels.

Carpets are pretty bad but looked like they were in process of updating those. Really miss the Solver Dollar City Shuttle as the main reason we stay. Disappointed to find out it was not provided during our stay after Christmas to visit SDC.

2026-01-29 via Nuitee
C
Cristal family_with_children us
1
Very sad disappointment
Pros:

Nothing. We had a horrible experience. Starting from the moment we checked in, but we could book elsewhere because of the season.

Cons:

Our room was dirty. The hotel itself was dirty. Halls and elevator included. We had four rooms booked and there were issues with all of them. Two rooms had roaches and were dirty. One room had issues with the air conditioning. Had to change rooms and ended up being put away from our family. The third room had issues with the tub not holding water and mold aroubd the tub. All if the rooms were filthy. One of the rooms had a hairbrush on the floor from previous guests. We had dirty socks left in the corner from previous guests. There is no shuttle to Silver Dollar City as was posted on their website. No gameroom for the kids. It is now a lounge for adults. The hot tub was also broken. Was told that they didnt expect it to be fixed. We paid more to stay at this hotel for these amenities. When I contacted the management, I was told there was nothing they were going to do about it. We did not ask for full refund, we just wanted a discount for all the issues they caused us just like they charge us for any issues we would have caused. They were not agreeable. We were very disappointed, especially since we expected more from the name Best Western. We will not stay here again. It was just a sad part of our Christmas visit.

2026-01-24 via Nuitee
T
Tom couple us
5
Just not up to par for us.
Pros:

check in - breakfast - check out

Cons:

$100 deposit - toilet too low - floor a little dirty - had to move chairs to between beds to watch TV - room too small for the $$ - no body wash -

2026-01-20 via Nuitee
C
Carli solo_traveller us
1
2026-01-19 via Nuitee
J
James couple us
8
2026-01-19 via Nuitee
J
Joan family_with_children us
3
It was not clean at all
Pros:

Nothing

Cons:

Dirty Dark Balkon very Dirty

2026-01-19 via Nuitee
W
Wesley extended_group us
8
Excellent pillows, about 4 degrees too warm in the room to sleep comfortably, TV needs replaced
Pros:

The room looked modern. The pillows were perfect

Cons:

The TV was horribly dim like it was burnt out, and the color waswasoff., it was not a settings issue. Killed 2 cockroaches when i first checked in, but saw no more. The AC unit was on max when we checked in, but it was unable to keep the room below 76⁰ The mini fridge was barely cool, the meat and cheese tray i had wilted the cheese a little bit and the olives and chocolate sweated, it wasn't really cold enough for the wine and sodas

2026-01-19 via Nuitee
J
John extended_group us
5
Underwhelming
Pros:

It was in a decent location for the activities we had planned

Cons:

Older and outdated, price felt very high for the quality of room, AC ran all night to keep the room cool. No huge deal breakers just would probably do something different next time. I feel I can get more comfort in the same price point after looking around. Some of it is on us for booking later in the week and not knowing our for sure plan and this property was one of the few still available.

2026-01-19 via Nuitee
W
William solo_traveller us
3
2026-01-19 via Nuitee
M
Mariah family_with_children us
6
It was nice. We needed a room for a short time and that is exactly what we got.
Pros:

I. Liked that they took into consideration that I had children with and put us on the first floor. As well as near the outdoor chess board as a way to assist in keeping them entertained.

Cons:

The pool area was locked and we couldn't swim. As well as seeing two cockroaches on the wall when walking to our room upon arrival.

2026-01-19 via Nuitee
S
Sterling family_with_children us
10
2026-01-19 via Nuitee
J
James family_with_children us
4
Not as good as it used to be
Pros:

It had a nice staff, clean beds. It is very close to Silver Dollar City. The pool was warm.

Cons:

The whole thing looks like a landlord special. Nothing is really maintained well, but is just covered in a layer of paint and cheap trendy materials mixed together and poorly installed. The breakfast offered is at a "restaurant" run out of the conference room and consists of one waitress and what I can assume is one cook. The food and service weren't good and the prices were absurd. I miss the days of a simple continental breakfast and a shuttle to the park, which is also no longer an offering.

2026-01-15 via Nuitee
J
jjwest445 Family
2
Would suggest another Best Western
Pros:

This was the worst Best Western we have ever stayed in. We went to Branson and Silver Dollar City for the Christmas experience of the lights and shows. Both of those were excellent times and well worth the money. Our son got sick one night and we had to make up his bed ourselves as there was no staff available. The hotel is not a locked facility; you don't need your key card to enter, and I felt that was rather unusual. The best thing about our stay was the shower. The heat kept coming off and on so it was a nuisance throughout the evening. The breakfast was less than desirable as it was just warm. I would recommend staying a little further out than at this Best Western.

2026-01-09 via Tripadvisor
J
James family_with_children us
9
2026-01-06 via Nuitee
H
heatherhP8282PC Family
2
Disappointing!
Pros:

Do NOT stay here with your children! This place is not as advertised. Lacks security. No key card to get in anywhere so pretty much open to the general public.
Pool was cold & gross.
Game room doesn’t exist! It’s now a bar with slot machines.
Free breakfast- Not free! They give you a credit towards a breakfast at a sit down restaurant in the hotel.
Overall, looks like a place out of a horror flick. Smells moldy, carpets in hallways are stained & ripped up. Table in room was broken. It’s really a shame they’ve let this place go because the location is great & very close to SDC.

2026-01-05 via Tripadvisor
S
Shane couple us
10
2026-01-01 via Nuitee
4
488dianap Family Fort Smith, Arkansas
2
Design old and outdated. Overcharged after booking online, staff couodnt resolve issues.
Pros:

Design old and outdated. Overcharged after booking online, staff couodnt resolve issues.

Spooky long hallways, long walk to elevator not situated well for ada.

Hot tub out of service, main reason we picked this hotel

One of the worst places i have stayed. Breakfast is disgusting, if you can get any service.

2025-12-27 via Tripadvisor
H
Hannah family_with_children us
10
2025-12-25 via Nuitee
C
CARLOS family_with_children us
8
Pros:

The bed was a lot more comfortable than I thought it was going to be. The water pressure and temperature in the shower was awesome!

Cons:

Although very clean, the hotel looked very outdated.

2025-12-25 via Nuitee
C
Cristi family_with_children us
5
Make sure your mattresses are not broken down upon checking in.
Pros:

Great locations and quiet.

Cons:

Our bed was like sleeping in two holes. The mattress was broken down terribly. We have stayed there before and loved it with two queen beds but this time it was a king and it was awful.

2025-12-23 via Nuitee