Best Western Coach House

Hotels
•
Best Western Plus
8.6 (1106 reviews)
2535 North Glenstone Avenue , Springfield , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Bed bugs
Cleanliness issues
Inconsistent housekeeping

Categories

Cleanliness
7.36
Multiple mentions of bed bugs and cleanliness issues in some rooms.
Service
9.33
Staff were friendly and responsive, helping with room changes.
Location
8.87
Convenient location with easy access to local attractions.
Room Quality
8.32
Rooms are generally comfortable but had issues with cleanliness.
Amenities
8.85
Good variety of amenities like hot breakfast and comfortable common areas.
Value for Money
8.81
Cost-friendly options suitable for the services provided.
Food and Beverage
8.36
Breakfast was adequate with positive remarks on taste.
Overall Experience
8.93
Overall a disappointing experience due to cleanliness issues overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:12

Property Description

Modern Amenities and Comfortable Stay
Best Western Coach House Inn in Springfield, Missouri offers contemporary rooms with a flat-screen TV, DVD player, free Wi-Fi, microwave, refrigerator, and coffee maker for a comfortable stay.

Convenient Facilities for Guests
Guests can take advantage of the on-site fitness center, free laundry facilities, and children’s playground during their stay at the hotel.

Deluxe Dining Experience
Indulge in a deluxe hot breakfast at the spacious breakfast room with a leather sofa and fireplace. For on-site dining, head to Ziggie’s Café for a delightful meal.

Experience comfort, convenience, and great dining options at Best Western Coach House Inn Plus in Springfield. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 1106 reviews
Cleanliness: 7.36
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
R
Ronald • solo_traveller • us
10
The breakfast was wonderful and the staff… especially Emily was superb. For the price a real deal.
Pros:

It’s a very old school pull your vehicle right in front of your room. Lovely!

2026-04-25 • via Nuitee
B
Brian • couple • us
10
2026-04-24 • via Nuitee
W
Willits • solo_traveller • us
7
Overall, not the worst, but I expected better.
Pros:

It was in a decent location. Close enough to the event I was in town for, but not in a super busy area.

Cons:

Smell was definitely not pleasant, the toilet flushing was finicky, the curtains didn’t really close all the way, I had to rig them closed.

2026-04-23 • via Nuitee
K
Kimberly • couple • us
10
2026-04-22 • via Nuitee
T
Tammy • family_with_children • us
5
Only stayed for 30min after check in due to various reasons. Staff was nice.
2026-04-20 • via Nuitee
T
The Mooch • solo_traveller • us
10
2026-04-20 • via Nuitee
Y
Yvonne • solo_traveller • de
8
2026-04-20 • via Nuitee
R
Ryan • solo_traveller • us
8
2026-04-19 • via Nuitee
S
stephen • family_with_children • us
10
2026-04-19 • via Nuitee
B
Barbara • solo_traveller • us
3
This place needs a total rehaul.
Pros:

Looked old and neglected outside and in. Subpar by today’s standards. We had to change rooms because of constant droning noise in our bathroom. Floor lamps were wobbly, window shades dirty, floors old. We had to slam the door to get it to shut so we could lock it. Pretty shabby overall. Breakfast was just okay.

Cons:

Looked old and neglected outside and in. Subpar by today’s standards. We had to change rooms because of constant droning noise in our bathroom. Floor lamps were wobbly, window shades dirty, floors old. We had to slam the door to get it to shut so we could lock it. Pretty shabby overall. Breakfast was just okay.

2026-04-18 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

Great place.

2026-04-17 • via Nuitee
D
Dallas • family_with_children • us
8
2026-04-17 • via Nuitee
D
Delia • couple • us
7
It’s ok
2026-04-16 • via Nuitee
J
Julia • couple • de
5
2026-04-15 • via Nuitee
S
Shook • couple • us
9
2026-04-13 • via Nuitee
• solo_traveller • us
8
2026-04-13 • via Nuitee
C
Cara • solo_traveller • us
7
2026-04-12 • via Nuitee
• couple • us
9
2026-04-12 • via Nuitee
T
thompson • family_with_children • us
7
Pros:

Comfortable bed

Cons:

Room not vacuumed

2026-04-11 • via Nuitee
R
Richard • couple • us
8
2026-04-08 • via Nuitee