Best Western Plus Clocktower Inn

Hotels
Best Western Plus
8.6 (569 reviews)
2511 1st Avenue North , Billings , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Cons:
Noise from other rooms
Location concerns

Categories

Cleanliness
7.98
The room was clean but some guests felt it was unsafe due to location.
Service
8.95
Guests appreciated the friendly and helpful staff.
Location
8.99
Located downtown near many activities, although location was questionable to some.
Room Quality
8.44
Rooms were generally spacious and comfortable.
Amenities
8.47
Hotel features a sauna, laundry service, and breakfast options.
Value for Money
8.43
Guests found the amenities and breakfast to be worth the value paid.
Food and Beverage
8.98
Breakfast received positive remarks; great food at the restaurant next door.
Overall Experience
8.55
Most guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:45

Property Description

Convenient City-Center Location
Best Western Plus Clocktower Inn in Billings, Montana offers a central location and an outdoor pool for guests to enjoy. The hotel's proximity to local attractions and amenities makes it an ideal choice for travelers.

Comfortable Rooms with Modern Amenities
Each guest room at the hotel is thoughtfully designed with essential amenities such as a refrigerator, cable TV, and free WiFi. The en suite bathrooms provide added convenience with bath or shower options and complimentary toiletries.

Relaxing Sauna and Additional Services
Guests can unwind after a day of exploration in the hotel's sauna or take advantage of amenities like the complimentary airport shuttle, 24-hour front desk, and business center. The added convenience of free parking and proximity to Yellowstone Art Museum make this hotel a top choice in Billings.

Book your stay at Best Western Plus Clocktower Inn for a relaxing and convenient experience in Billings, Montana.

Important information:

Parking is only available for the duration of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 569 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.55
K
Kandi couple us
8
Overall really good and comfortable
Pros:

Fireplace, heated bathroom floors

Cons:

No actual blankets on beds. Maid service very very loud banging

2026-01-26 via Nuitee
L
Lynae family_with_children us
8
Pros:

Breakfast at Stellas

Cons:

Sugar beet factory was operating, made downtown smell bad, (Not at all motels fault)

2026-01-23 via Nuitee
A
adrianna family_with_children us
9
Pros:

The heated Floors was something I loved.

Cons:

Wrong season to visit. We wanted to go into tje pool.

2026-01-20 via Nuitee
G
Geraldine family_with_children us
5
The room was clean but felt unsafe because of the location ,no microwave in rooms had to go to lobby
Pros:

The room was clean

Cons:

you had to use an outside elevator to get to the room and the location of hotel was questionable

2026-01-19 via Nuitee
H
Hannelore solo_traveller us
10
enjoyable
Pros:

Everything went well, the air conditioning needed adjusted, got a little too cool. No other issues.

Cons:

loved everything

2026-01-19 via Nuitee
M
Mitzi solo_traveller us
3
Peaceful
Pros:

Carpet is filthy and bathroom smelled of pee.

Cons:

Lack of cleanliness outside and room.

2026-01-19 via Nuitee
D
Daniela couple it
9
Eccellente
Pros:

Colazione eccezionale

Cons:

Un po' rumoroso, pareti sottili

2026-01-19 via Nuitee
J
Joel couple us
10
Awesome
2026-01-19 via Nuitee
M
Michael extended_group us
9
Pros:

Pleasant staff. Location next to concert venue. Fire pit outside.

Cons:

Person staying upstairs stomping around early in the morning. Is there a way to put in extra soundproofing?

2026-01-19 via Nuitee
L
Laurie family_with_children us
5
2026-01-16 via Nuitee
K
Kai family_with_children us
10
2025-12-22 via Nuitee
K
Kai family_with_children us
10
2025-12-22 via Nuitee
S
Susan couple us
8
2025-12-06 via Nuitee
S
Susan Donnan couple us
8
2025-12-06 via Nuitee
6
643gregs Family Reno, Nevada
10
Great stay with lots of perks!
Pros:

The front desk staff was very friendly and welcoming. They even gave us free cinnamon rolls from the bakery next door. The bathroom floors were heated. The room was clean. The breakfast that was included was at the restaurant next door.

2025-11-24 via Tripadvisor
T
Tammy couple us
10
This had exactly everything we needed.
Pros:

Clean, located downtown near many activities and shops and great restaurants, has a sauna and everything was clean and seemed new.

2025-11-24 via Nuitee
I
Ilka couple de
9
2025-11-22 via Nuitee
J
Judith family_with_children us
9
2025-11-19 via Nuitee
B
Beverly couple us
10
We enjoy our stay
2025-11-12 via Nuitee
L
Liam couple gb
9
2025-11-09 via Nuitee