SureStay Hotel by Best Western Christiansburg Blacksburg

Hotels
•
SureStay Hotel by Best Western
7.6 (497 reviews)
135 Ponderosa Dr , Christiansburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Small rooms
Poor breakfast options

Categories

Cleanliness
7.35
Some reviews mentioned cleanliness issues and dirty rooms.
Service
8.85
Staff were often described as helpful and friendly.
Location
8.85
Convenient location near shopping and restaurants.
Room Quality
6.35
Rooms were described as small and outdated.
Amenities
6.85
Limited amenities such as no microwave or fridge mentioned, but some basic offerings.
Value for Money
7.85
Considered a good budget option for the price.
Food and Beverage
6.35
Breakfast options were described as sparse and not freshly cooked.
Overall Experience
8.35
Mixed reviews but some guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:22

Property Description

Convenient Location
Situated near major shopping centers and key attractions, SureStay Hotel by Best Western Christiansburg Blacksburg offers unparalleled convenience for guests to explore the area effortlessly.

Comfortable Accommodations
Experience a blend of comfort and entertainment in well-appointed rooms equipped with modern amenities like flat-screen TVs, microwaves, and refrigerators, ensuring a tailored stay to meet your needs.

Enhanced Facilities
Enjoy access to a gym, business center, complimentary breakfast, and a meeting room accommodating up to 60 people, making your stay both productive and enjoyable.

Book your stay at SureStay Hotel by Best Western Christiansburg Blacksburg now and elevate your experience in Christiansburg and Blacksburg.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 497 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.35
Overall Experience: 8.35
C
Cameron • couple • us
9
2026-04-16 • via Nuitee
H
Harris • family_with_children • us
9
Nice
Pros:

Staff was. very nice & helpful.

Cons:

N/aA

2026-04-10 • via Nuitee
S
Soto • family_with_children • us
2
2026-04-05 • via Nuitee
T
Tracie • solo_traveller • us
7
The current manager, Shelia was wonderful and listened to my concerns.
Pros:

The friendly staff

Cons:

I stay at this hotel several times a year, it wasn’t as clean this visit.

2026-04-05 • via Nuitee
C
Christine • family_with_children • us
5
good enough for a quick night
Pros:

the hallways in the building smelled. the rooms were very bland. beds were not comfortable. good enough for 1 night but wouldn't go back

Cons:

did not use the breakfast but when walked past the area did not look clean

2026-03-23 • via Nuitee
J
Joy • solo_traveller • us
8
Great, affordable stay- clean and friendly
Pros:

Very convenient to the highway.
Clean
Super friendly staff

Cons:

Breakfast options could have been more/better

2026-03-23 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-03-18 • via Nuitee
G
George • extended_group • us
7
2026-03-05 • via Nuitee
B
Basil • couple • us
8
2026-02-23 • via Nuitee
K
Karen • extended_group • us
6
Staff was nice and accomodating
Pros:

A lot of breakfast choices

Cons:

Knat infested in bathroom sink, no microwave, and music playing early in the morning,and no shower curtain to keep water from spilling on floor

2026-01-20 • via Nuitee
S
Sean • couple • us
9
2026-01-20 • via Nuitee
M
Michael • solo_traveller • us
7
2026-01-19 • via Nuitee
B
Barlow • solo_traveller • us
10
2026-01-19 • via Nuitee
G
Grayson • couple • us
10
2026-01-19 • via Nuitee
S
Stephen • family_with_children • us
8
Great value and good hotel.
Pros:

Breakfast was good, hot coffee, a microwave for breakfast sandwiches, toaster for bagels, yogurt and the basics. A waffle or pancake maker would be even better. The beds were comfortable and the overall value of the night's stay was great.

Cons:

The room was a bit unkempt. There was a large drain in the floor of our bathroom which was a major fall hazard, the TV had wires haphazardly behind it, the refrigerator needed to be cleaned out.

2026-01-19 • via Nuitee
H
Hadley • solo_traveller • us
6
Pros:

It was cheap and that was clearly the selling point. The AC worked great.

Cons:

It felt kinda like a college dorm room. I booked it because it was cheap and feel like I got what I paid for.

2026-01-19 • via Nuitee
M
Mary • couple • us
9
Great
2026-01-19 • via Nuitee
V
Vaughan • couple • us
7
2026-01-16 • via Nuitee
W
William • couple • us
2
2026-01-14 • via Nuitee
L
Lucas • family_with_children • us
10
2026-01-14 • via Nuitee