SureStay Hotel by Best Western Christiansburg Blacksburg

Hotels
•
SureStay Hotel by Best Western
7.3 (319 reviews)
135 Ponderosa Dr , Christiansburg , US
+1 540-381-0500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, polite staff
Good location near VA Tech, shopping and restaurants
Cleanliness noted by some guests
Good parking and quiet
Comfortable beds mentioned by several reviewers
Reasonable option for commuters/short stays
Cons:
Rooms described as very small / cramped
Outdated decor and issues with maintenance (rust, mildew smell)
Poor breakfast quality (frozen items, limited selection)
Missing in-room amenities (no mini-fridge/microwave, no USB ports)
Reports of dirty floors and old carpet
Perceived as overpriced during peak times
Loud AC units in some rooms

Categories

Cleanliness
6
Mixed reports: several guests noted dirty floors, mildew smell, rust, and old carpet, though some reviews praised housekeeping and described rooms as clean.
Service
9
Consistently positive: multiple reviewers commented that staff were friendly and polite; staff responsiveness was a clear strength.
Location
9
Very positive: repeatedly mentioned as close to VA Tech, near eateries/shopping, good parking and in a nice area with attractive grounds.
Room Quality
7
Mixed: rooms described as small and somewhat outdated with occasional issues (loud AC, incorrect bed size) but beds were sometimes called comfortable.
Amenities
7
Basic but limited: includes quick breakfast items and parking, but guests noted missing in-room amenities (no mini-fridge/microwave, no USB ports) and some noisy AC units.
Value for Money
6.5
Mixed value: some found the pricing reasonable for move-in/commuter stays, while others felt rooms were overpriced (especially during events/graduation).
Food and Beverage
6
Generally weak: breakfast is included but frequently described as poor quality and mostly frozen/prepared items; limited healthy options.
Overall Experience
7.9
Overall mixed-to-positive: strong location and service offset issues with room size, outdated aspects, and breakfast, leading to a generally acceptable stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location
Situated near major shopping centers and key attractions, SureStay Hotel by Best Western Christiansburg Blacksburg offers unparalleled convenience for guests to explore the area effortlessly.

Comfortable Accommodations
Experience a blend of comfort and entertainment in well-appointed rooms equipped with modern amenities like flat-screen TVs, microwaves, and refrigerators, ensuring a tailored stay to meet your needs.

Enhanced Facilities
Enjoy access to a gym, business center, complimentary breakfast, and a meeting room accommodating up to 60 people, making your stay both productive and enjoyable.

Book your stay at SureStay Hotel by Best Western Christiansburg Blacksburg now and elevate your experience in Christiansburg and Blacksburg.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 319 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 6.5
Food and Beverage: 6
Overall Experience: 7.9
H
Hayden • solo_traveller • us
10
2026-10-28 • via Nuitee
S
SRINIVAS • couple • us
1
Pros:

provided a claustrophobic small room for 2 people for a decent amount of 260 dollars for 2 nights, got panic attack getting into the room. its pretty tiny and not well maintained either, could not even feel comfortable stepping in, asked for a change of room but was declined. I checked out immediately and booked a different hotel with much better aminities and a better price as well. the pictures and the way its marketed is horrible.

2026-10-26 • via Nuitee
R
Rode • family_with_children • us
6
2026-10-19 • via Nuitee
Z
Zachary • couple • us
7
Good sleep, dirty floor
Pros:

Sleep

Cons:

Lil dirty

2026-10-17 • via Nuitee
Z
Z • solo_traveller • us
8
Pros:

Clean rooms, location and price.friendly staff.

2026-10-15 • via Nuitee
G
Grant • couple • us
3
Very small and overpriced.
Pros:

Breakfast was okay. Bed was comfortable.

Cons:

Room was VERY small and didn't have either a mini fridge or a microwave. Overpriced for what it is.

2026-10-12 • via Nuitee
G
Giacomo • couple • de
9
2026-09-16 • via Nuitee
V
Veronica • family_with_children • us
7
2026-09-16 • via Nuitee
A
Alyssa • extended_group • us
1
Ew
Pros:

Staff was friendly

Cons:

Smelled like mildew/ the walls were wet and the toilet paper holder was rusted our room number was penciled in on the wall

2026-09-14 • via Nuitee
C
Cesar • couple • us
7
Pros:

Space, Quiet place

2026-09-11 • via Nuitee
K
Kenton • couple • us
9
2026-09-10 • via Nuitee
D
Daley • couple • us
9
2026-09-07 • via Nuitee
I
Irving • family_with_children • us
4
2026-08-23 • via Nuitee
T
Tiffany • couple • us
9
pretty good place to stay with good staff and housekeeping!
Pros:

Don’t be scared because this property is definitely not on the newer side of hotels. BUT, they staff is super nice and whoever keeps this place clean and sanitized does a pretty good job! we don’t usually stay in Christiansburg, but for move-in rates were so high everywhere! This hotel was pretty reasonable so we picked it and liked it!

Cons:

it’s just a little on the outdated side

2026-08-22 • via Nuitee
M
Mohamed • family_with_children • bh
7
Pros:

A decent property. Would come back.

2026-08-22 • via Nuitee
O
ozan • extended_group • tr
7
Cons:

Odada ki kokuyu

2026-08-17 • via Nuitee
I
Isaac • solo_traveller • us
10
2026-08-15 • via Nuitee
C
Carol • couple • us
9
Great area - beautiful facade & grounds; room clean & comfortable & good shopping & restaurants nearby
Pros:

Beautiful building & manicured grounds in a very nice area

Cons:

Really not applicable- but the room was a little small

2026-07-20 • via Nuitee
K
Keri • solo_traveller • us
10
Great location close to VA tech clean and comfortable
Pros:

Cleanliness

Cons:

None

2026-07-13 • via Nuitee
L
L. Ambrose • solo_traveller • us
10
Great 1 Night Stay
Pros:

Nice location and the room was very nice and clean. Friendly staff and very quiet.

Cons:

The room was a little smaller than expected.

2026-07-07 • via Nuitee