Holiday Inn South Jordan - SLC South by IHG

Hotels
Holiday Inn Hotels & Resorts
8.8 (305 reviews)
10499 South Jordan Gateway , South Jordan , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Great location
Cons:
Train noise
Dirty bathtub

Categories

Cleanliness
7.8
One review mentioned the bathtub was dirty. Overall cleanliness is acceptable but could improve.
Service
9.3
Multiple reviews highlighted friendly and accommodating staff.
Location
8.8
Numerous mentions of great location and proximity to attractions.
Room Quality
8.8
Rooms were reported as nice, clean, modern, and comfortable.
Amenities
8.8
Positive remarks on breakfast and the 24/7 pool.
Value for Money
9.3
Review indicates reasonable cost for the quality of services provided.
Food and Beverage
8.8
Breakfast is rated as excellent with variety.
Overall Experience
8.8
Overall, guests had a pleasant stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:56

Property Description

Luxurious Amenities and Convenient Location

This South Jordan hotel offers a year-round indoor pool, hot tub, and free WiFi in all rooms. Each room is equipped with modern amenities like a flat-screen TV and a microwave. Guests can also enjoy the fitness center, business center, and shuttle service to local attractions.

Business and Leisure Facilities

The hotel provides a business center for corporate guests and a fitness center for those looking to stay active during their travels. Additionally, the shuttle service makes exploring the area convenient for leisure travelers.

Nearby Attractions and Transportation

Conveniently located near South Towne Expo Center and River Oaks Golf Course, this hotel is perfect for both business and leisure travelers. With easy access to Salt Lake City International Airport, guests can seamlessly continue their journey.

Book your stay at Country Inn & Suites South Towne for a comfortable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 305 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 8.8
J
Julie couple ca
10
Pros:

Breakfast was great, lots of items to choose from. And really appreciated it being open early in the morning. And helpful staff.

2026-07-25 via Nuitee
B
Bruce solo_traveller us
10
Pros:

Good breakfast, workers are very friendly

Cons:

The pool was closed

2026-07-13 via Nuitee
E
Elna couple us
10
Great stay in South Jordan
Pros:

24/7 pool

2026-07-01 via Nuitee
S
Soto solo_traveller us
9
2026-06-30 via Nuitee
A
Arun Kumar solo_traveller in
7
Pros:

There are no marketplace nearby. Financial management for refunds is horrible.

Cons:

Five to ten days to refund the deposit. The variety of the breakfast was limited. Almost nothing hot for vegetarians/Vegans but for potatoes

2026-06-06 via Nuitee
G
Gracie couple us
9
2026-05-28 via Nuitee
L
Lisa couple us
10
Quiet and enjoyable stay! Would come back!
Pros:

Beautiful location! Nice area of town. Clean, well maintained rooms.

Cons:

Nothing

2026-05-23 via Nuitee
K
Kelsey solo_traveller us
10
2026-04-16 via Nuitee
J
Joseph couple us
10
2026-04-15 via Nuitee
R
Raven family_with_children us
6
2026-04-06 via Nuitee
J
JaNae family_with_children us
10
Pros:

Compassionate staff

Cons:

.

2026-03-25 via Nuitee
G
Gary couple af
10
nice place to stay
Pros:

location was the reason we were there

Cons:

Elevator repair

2026-03-25 via Nuitee
S
Stephanie solo_traveller us
10
Pros:

Clean

2026-03-16 via Nuitee
T
Tsosie extended_group us
10
2026-03-15 via Nuitee
C
cox solo_traveller us
8
2026-03-06 via Nuitee
A
Aichatou family_with_children us
1
Do not stay here
Cons:

I am extremely disappointed with our recent stay at Holiday Inn ION. I traveled with my family, including my toddler, expecting a clean and safe environment. Instead, I woke up in the middle of the night covered in more than 10 large, painful bites across my body.

The bites were severe and continued to worsen, turning into intensely itchy bumps all over my body. The reaction became serious enough that I ultimately had to seek medical care. No guest — especially one traveling with a young child — should ever leave a hotel needing medical treatment due to room conditions.

We felt unsafe remaining in the room and had no choice but to pack up and leave in the middle of the night with our toddler. That was stressful, exhausting, and completely avoidable.

What made the situation even more upsetting was the staff’s response. When we reported the issue, there was no urgency, accountability, or meaningful effort to resolve the situation. We did not feel heard or supported, and there was no indication that the matter would be taken seriously.

Cleanliness and guest safety should be the bare minimum standard, especially for a hotel that accommodates families. This experience was not only uncomfortable but physically painful and disruptive to our trip.

2026-02-14 via Nuitee
K
Kristin couple us
9
2026-01-22 via Nuitee
H
Heather couple us
10
Very nice and comfortable.
2026-01-19 via Nuitee
A
Armando couple us
10
2026-01-19 via Nuitee
M
Michael couple us
8
very nice
Pros:

n/a

Cons:

had to pay for bre

2026-01-19 via Nuitee