Mercure Hotel Nelspruit

Hotels
•
Mercure
7 (1626 reviews)
Cnr N4 & Graniet Street , Nelspruit , za

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Old room condition
Breakfast quality

Categories

Cleanliness
6
Issues like smelly rooms and carpet cleanliness noted.
Service
8
Staff is patient and welcoming, though certain services not mentioned.
Location
9
Excellent strategic positioning, close to malls and restaurants.
Room Quality
6
Rooms are old and in need of renovations as mentioned.
Amenities
6.5
Limited functioning amenities with some complaints about outdated equipment.
Value for Money
7.5
Fair pricing given the good location, despite some shortcomings.
Food and Beverage
6
Breakfast not up to standard as indicated.
Overall Experience
7
Mixed feelings based on overall stay and conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:42

Property Description

Modern Hotel with Welcoming Atmosphere
Located just 45 minutes from Kruger National Park, Mercure Hotel Nelspruit offers 104 spacious self-catering rooms surrounded by beautiful gardens.

Leisure and Exploration
Guests can relax with a swim in the outdoor pool, wander through the splendid garden, or seek adventure with nearby excursions arranged at the tour desk.

Convenience for Business and Leisure
Featuring 5 meeting rooms, the hotel caters to business travelers as well. After a day of activities, indulge in delicious cuisine at the restaurant before unwinding in a comfortable studio or family room.

Book now for a memorable stay at Mercure Hotel Nelspruit, where convenience and relaxation meet seamlessly.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MQP

Location

Guest Reviews

7
Based on 1626 reviews
Cleanliness: 6
Service: 8
Location: 9
Room Quality: 6
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 7
J
Johan • couple • za
6
2026-08-29 • via Nuitee
A
Ambrose • couple • za
10
2026-08-29 • via Nuitee
A
Ambrose • couple • za
10
Excellent
Pros:

Good parking and clean room

Cons:

Nothing

2026-08-29 • via Nuitee
I
Ifigenia Mothass • solo_traveller • mz
5
Pros:

Localização

Cons:

Moveis velhos, formigas na cozinha, fogão antiquado

2026-08-26 • via Nuitee
D
Dionísio • family_with_children • mz
7
Nice and beatiful location.
Pros:

Location is wonderful and also the pool which allow us to stay at the hotel for many hours. The room is also comfortable for a family visit, giving us a good experience.

Cons:

Room and pool was amazing. It was a good experience and if we had any opportunity, we will recommend to our friends. Definitely a good place to stay.

2026-08-24 • via Nuitee
N
Ntsoaki Joyful • couple • za
2
2026-08-24 • via Nuitee
D
Dharmesh • solo_traveller • mz
10
Pros:

Staff

Cons:

All good

2026-08-22 • via Nuitee
M
Matimba • couple • za
8
I had a great stay, it was awesome
Pros:

It’s a very nice place, especially the newly renovated rooms, they’re more modern and comfortable, it’s definitely a huge upgrade

2026-08-20 • via Nuitee
M
Milcent • solo_traveller • za
10
Pros:

Everything about the place is Good

Cons:

The room it is so clean

2026-08-17 • via Nuitee
M
Mondlane • couple • mz
8
2026-08-17 • via Nuitee
D
Deize • couple • mz
9
2026-08-17 • via Nuitee
T
Tracy • couple • za
10
It was lovely,definitely coming back
Pros:

Hygiene ,friendly stuff☺️and welcoming

Cons:

The rooms ,swimming area ,reception

2026-08-16 • via Nuitee
D
dlamini • solo_traveller • za
10
2026-08-11 • via Nuitee
J
Joao Sebastiao Paulo • solo_traveller • mz
8
2026-08-05 • via Nuitee
K
karika • couple • za
9
Good place, next to the mall
Pros:

Easy to locate

Cons:

Not enough parking in the rooms

2026-08-03 • via Nuitee
T
Thandeka • solo_traveller • za
10
Pros:

Everything was amazing....the bed was big and Comfortable❤️🙏

Cons:

Nothing

2026-08-03 • via Nuitee
L
Lethuxolo • couple • za
10
It’s was nice
Pros:

Everything

Cons:

None

2026-08-03 • via Nuitee
M
Magagul • solo_traveller • za
7
2026-08-03 • via Nuitee
T
Thapelo • couple • za
10
Super
Pros:

The place is very clean and the hotel crew very friendly

2026-08-02 • via Nuitee
S
sergio • couple • mz
10
2026-08-02 • via Nuitee