Baymont by Wyndham Bellevue - Omaha

Hotels
Baymont Inn & Suites
7 (500 reviews)
305 North Fort Crook Road , Bellevue , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Good location
Clean property
Cons:
Poor cleanliness
Inconsistent room quality

Categories

Cleanliness
4.89
Many comments indicated poor cleanliness, such as stains on sheets, animal hair on furniture, and strange smells.
Service
7.86
Some guests noted issues with check-in process and lack of personal interaction, but it was generally acceptable.
Location
8.9
Guests appreciated the location, citing nearby restaurants as a positive.
Room Quality
5.85
Responses indicated that rooms were poorly maintained with various issues, like non-functioning TVs and repair needs.
Amenities
5.88
Amenities were lacking with multiple complaints about conditions and equipment failures.
Value for Money
6.84
Reviews suggest mixed feelings on value; while some felt it was fine, others had significant issues.
Food and Beverage
7.89
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
7.86
Overall experiences varied, with some guests satisfied while others were regrettably disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:21

Property Description

Convenient Location near Attractions

Located just 5 miles from the renowned Henry Doorly Zoo, Baymont By Wyndham in Bellevue, Nebraska offers a prime location for exploring the area. With Offutt Air Force Base and Joslyn Art Museum a short drive away, guests can easily immerse themselves in the local attractions.

Comfortable and Well-Equipped Rooms

The hotel boasts spacious rooms featuring modern amenities such as a microwave, fridge, and coffee-making facilities. Guests can unwind and stay entertained with cable TV including premium movie channels and stay connected with complimentary WiFi.

Delicious Breakfast and On-Site Facilities

Start your day right with a scrumptious breakfast including Belgian waffles, eggs, and bacon. The hotel also offers a 24-hour fitness centre, a business centre, and a library in the lobby for added convenience during your stay.

Book now to experience comfort and convenience at Baymont By Wyndham in Bellevue!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Guest Reviews

7
Based on 500 reviews
Cleanliness: 4.89
Service: 7.86
Location: 8.9
Room Quality: 5.85
Amenities: 5.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.86
W
Wendy family_with_children us
4
The negatives far outweighed the positives during this stay
Pros:

The manager was polite, professional, and actually helped resolve the situation I had in my room.

Cons:

I was very disappointed with my stay. The biggest issue was the kiosk check-in system. I prefer speaking with a person face-to-face, and I had a very hard time understanding the kiosk representative. Even with closed captions turned on, communication was difficult and frustrating. After this experience, I will avoid hotels that use this type of system in the future.

The TV in my room did not work. I was told someone would come fix it and waited 20 minutes with no one showing up. When I checked back, I was told it would be another 5 minutes. I explained that I came on vacation to enjoy my time, not sit in my room waiting for maintenance. We left for about four hours and returned to find the TV still wasn't fixed. The kiosk representative then told me someone would repair it the next morning. At that point, I requested either a different room or a refund.

After several more minutes dealing with the kiosk representative, an in-person employee finally arrived. He was polite, professional, and actually helped resolve the situation. I appreciated his assistance and did apologize to the kiosk representative for my frustration.

Breakfast options were also very limited. There was no sausage or bacon available, which was disappointing.

Another concern was that the key card would not work on the rear entrance. Having to walk around the building to enter made me feel unsafe and seemed like a security issue.

Overall, the lack of in-person service, maintenance delays, limited breakfast selection, and access/security concerns made for a poor experience. I would not stay here again.

2026-08-12 via Nuitee
S
Suzanne solo_traveller us
5
Price was good but you get what you pay for.
Pros:

Hotel maids were friendly and helpful. Beds were clean and comfortable.

Cons:

Room smelled like old smoke and black mold around woodwork around air conditioner. Had several issues with our door and took them a while to figure it out. Breakfast was minimal.

2026-08-03 via Nuitee
H
Hoback solo_traveller us
9
Pros:

Nice large and well stocked room.

Cons:

It was at the entrance and the door noise was annoying as well as the noisy wooden stairs that were used late at night. All would have been better if I were placed further from the entrance.

2026-07-25 via Nuitee
J
Judith family_with_children us
1
2026-07-23 via Nuitee
A
Alexis couple us
5
Was decent just some things can be fixed at the front desk
Pros:

Decent room size and ac air was perfect

Cons:

The bed frame and some towels were dirty. I also didn’t like how they charged me twice when I chose to pay at the front desk for my stay.

2026-07-12 via Nuitee
E
Ellen couple no
7
Helt greit opphold
Pros:

Frokost. Stort rom

Cons:

Fuktig luft/lukt i rommet

2026-07-11 via Nuitee
M
Mary solo_traveller us
1
Cons:

There is no human staff on site to a check you in and out. Very bizarre. I found a kiosk in lobby with a screen showing a guy in India who told me how to enter my information and process payment and get a plastic key programmed for my room. The image of the guy was not great, the audio was difficult, with his thick accent.

2026-07-10 via Nuitee
R
Robert couple us
3
2026-07-08 via Nuitee
A
Addie solo_traveller us
1
Pros:

Nothing everything is awful

Cons:

The service the rooms

2026-07-07 via Nuitee
R
Ronald solo_traveller us
5
Pros:

Clean room with reasonable price.

Cons:

The smoke alarm went off every time I took a shower. The room has a coffee brewer but didn't have any regular coffee, just decaf. They advertise free breakfast but do not have any breakfast available with your stay. I was very disappointed about that.

2026-07-06 via Nuitee
N
Nicholle couple us
1
Nightmare
Pros:

We went to the property and the front desk guy was really nice. We booked through booking.com because it was $10 cheaper. When we went to our room, the smell of mold was overwhelming and the door did not even shut behind us. My husband showed me the air conditioner that was called in mold and we went into the bathroom and there was black mold on the walls. I went to the front desk and said there was mold on the walls and he said yes it’s not one of our nice rooms. we usually give people with pets those rooms.(as if that makes it ok) he said I didn’t want you to wait since it’s not check in time yet and all our rooms are not cleaned. I looked at the wall that said check in 2pm. It was 3:05. He said that sign is wrong. (Not my problem) he offered to show me another room on the other side of the hotel. It was clean but at this point, what else was going to go wrong. We went back and stayed at the Baymont by Sapp Bros which had clean rooms.

Cons:

Been fighting with Booking.com and Baymont for over a week to get $111 refund because they say they sent thee info to booking.com, booking.com says it has to be in writing. And the person who has to send the info is on vacation. Mind you the name on the business card at the desk for the owner says Danny and the front desk guy had a name tag on that said “Danny”.

2026-07-06 via Nuitee
A
Alser extended_group us
2
Misleading information about hotel free service lead to bad service. I will never stay in these hotels again.
Pros:

The room is good size room.

Cons:

The ad said free WiFi service, but there no WiFi service at all. And it said free breakfast, but every morning we went to eat, there are shortage food and beverages.

2026-07-06 via Nuitee
R
Rose extended_group us
1
Would not recommend
Pros:

Nothing

Cons:

Dirty. Low quality look.

2026-06-25 via Nuitee
M
Michelle couple us
3
If you are looking for a cheap stay, this was great.
Pros:

It was close
To town

Cons:

There was no attendance and we were talking through a virtual attendant who did not understand English very well

2026-06-24 via Nuitee
J
Jacqueline family_with_children us
8
2026-06-24 via Nuitee
S
Sharon solo_traveller us
1
Pros:

Bed was TERRIBLY HIGH. I had to jump to get into it. Recliners did not remain inclined. MOLD IN BATH on ceiling. Sand in carpet.

Cons:

See above.

2026-06-23 via Nuitee
K
Kari solo_traveller us
1
Bed bugs and poor customer service
Pros:

Price and location.

Cons:

Any contact with the staff was done via video screen. Made it very difficult to try to communicate with them. The first room I was put in had bed bugs and when I contacted the staff I was moved to a new room which was right next door to the bed bug room. Breakfast was shut down half an hour early in the morning. And I had a reservation for two nights but after the first night had a family emergency and had to check out early. I sent the hotel staff a message and left a voicemail and there was no offer for them to refund me for any amount of what I had paid for my remaining stay. Instead I got an email the morning I was scheduled to check out reminding me I needed to check out.

2026-06-22 via Nuitee
T
Tammie solo_traveller us
6
2026-06-11 via Nuitee
C
Cuevas solo_traveller us
10
2026-06-09 via Nuitee
C
Cuevas solo_traveller us
10
2026-06-09 via Nuitee