Hotel Plaza

Hotels
8 (4865 reviews)
Esslinger Str. 8 , Frankfurt/Main , DE
+49 69 60666619

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Parking fees not disclosed

Categories

Cleanliness
6.71
Room not cleaned properly in some instances; stale smell noted.
Service
9.18
Friendly staff and helpful reception noted.
Location
9.22
Good location, close to public transport and main attractions.
Room Quality
7.67
Rooms generally clean but some issues with odor and noise.
Amenities
7.7
Parking fees not disclosed; some amenities may need maintenance.
Value for Money
8.66
Reasonably priced for the service and location provided.
Food and Beverage
6.71
Hotel had a constant food smell; limited food options mentioned.
Overall Experience
8.18
Overall good stay, with some points for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:56

Property Description

Convenient Location
Located in central Frankfurt, Hotel Plaza is a mere 5-minute walk from Frankfurt Central Station, offering easy access to transportation links.

Modern Amenities
Each room at Hotel Plaza is equipped with a modern bathroom, a safety deposit box, and a flat-screen satellite TV, ensuring a comfortable stay for guests.

Easy Access to Trade Fair
With the Hauptbahnhof Underground Station just a 5-minute walk away, guests can conveniently reach the Messe Frankfurt Trade Fair in just 3 minutes.

Book your stay at Hotel Plaza now for a seamless and enjoyable experience in Frankfurt!

Important information:

Please note for double rooms that any child up to and including 6 years old stays for free when using an existing bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Location

Guest Reviews

8
Based on 4865 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 6.71
Overall Experience: 8.18
V
Vladimir • solo_traveller • bg
5
Rooms were not clean enough and the furniture was old.
Pros:

The location was good. Overall not so bad if you stay for 2-3 nights and look for something cheap.

Cons:

The room was not very clean. The furniture was old and worn out.

2026-10-15 • via Nuitee
M
Martin Mangold • extended_group • de
7
2026-10-14 • via Nuitee
M
Margherita • solo_traveller • it
5
Pros:

Staff molto gentile e disponibile ma la pulizia lascia molto a desiderare. Non c'è la prima colazione.

2026-10-13 • via Nuitee
Y
Yaroslav • solo_traveller • de
2
2026-10-13 • via Nuitee
H
Helland • couple • no
3
Et særdeles skuffende opphold.
Pros:

Beliggenheten var god, ganske nær elven og cirka 15 minutters gange fra sentrum. Resepsjonistene var også helt ok. Noen av dem var svært passive og en var helt nyansatt, men vi hadde en grei tone med dem selv om hotellet var ganske ille. En av dem hjalp oss å bytte rom og ga oss en fjernkontroll så TV-en begynte å fungere etter et par dager. (TV-en var gammel og hadde kun et par tyske kanaler, men den fungerte i hvert fall, i motsetning til det meste annet).

Cons:

Rommene var i dårlig stand, dårlig renholdt, og med gammelt og ødelagt teknisk utstyr: aircondition stoppet på dag 2 (av 6), kjøleskapet virket ikke og lakk vann hele oppholdet. Dusjen lakk også. Wifi var ustabil og falt ofte ut.

Ingenting av dette ble fikset selv om vi sa fra og ble lovet at en tekniker skulle se på det.

I tillegg var det blodflekk i taket, mange edderkopper på badet og i dusjen, sminke på speilet på rommet, skitten og gammel dusj, skitne laken og håndduker (også de nye vi fikk hadde store brune flekker noen dager), noen av møblene hadde store hakk/merker og deler på andre møbler var smuldret opp (pga vann fra kjøleskapet antakelig). Vi tråkket også på en rusten spiker som lå på gulvet og fikk sterk mistanke om veggdyr/sengedyr siden en av oss fikk flere merker på kroppen etter noen dager.

Vi fikk bytte rom to ganger da vi kom. Det jeg beskrev over var det beste av de tre rommene...

Etter dette fortsatte vi å ha god tone med de som jobbet på hotellet, men det virket som de ikke hadde mulighet til å hjelpe med det meste av det som var feil. Vi fikk en fjernkontroll på dag 2 så TVen begynte å virke, men den var gammel og hadde bare et par tyske kanaler så det kunne vi spart oss.

Hvordan dette hotellet kan ha over 7 i rating på Booking.com er helt uforståelig.

2026-10-13 • via Nuitee
B
Babchenko • solo_traveller • no
10
Pros:

Excellent hotel, good location, and large beds. I was checked in at 12:00, which was very nice.

2026-10-13 • via Nuitee
B
Bareis • solo_traveller • at
2
Cons:

Total verdreckt, am Vorhang klebte die Speisekarte von 1 Monat. Deckenüberzüge schmutzig, wurde von mir abgezogen und auf den Boden gelegt, für einen neuen Überzug, da wurde der Alte wieder überzogen vom Boden. Haare lagen die ganzen 4 Tage am Fliesenboden, bei der Ablüftung im Bad hing der Staub herunter. An der Decke im Badezimmer Schimmel und andere Flecken zu sehen. Fugen in Dusche stark verschimmelt . Unterm Bett lagen Gebrauchte Taschentücher. Also nie wieder dort hin.

2026-10-12 • via Nuitee
A
AMEL • couple • it
9
2026-10-12 • via Nuitee
B
Barrett • couple • gb
1
So bad it was funny
Pros:

Absolutely nothing

Cons:

Never changed a towel in a whole week. No breakfast facility. No safety deposit boxes, didn’t even empty the waste bin daily. Toilet paper used while your not there for god knows what . Next to no English spoken.

2026-10-11 • via Nuitee
Y
Yelyzaveta • extended_group • ua
7
2026-10-11 • via Nuitee
Y
Yana • solo_traveller • de
10
2026-10-11 • via Nuitee
P
Peter • solo_traveller • be
1
2026-10-10 • via Nuitee
V
Vladimir • solo_traveller • de
4
Pros:

Die Lage war gut.

Cons:

Preis-Leistung inakzeptabel.

2026-10-09 • via Nuitee
K
Kevin Chacko • solo_traveller • fr
9
2026-10-09 • via Nuitee
G
GYURCSIK • extended_group • ro
8
2026-10-08 • via Nuitee
S
Sara • solo_traveller • eg
10
2026-10-08 • via Nuitee
R
Robert • solo_traveller • de
1
Cons:

Unsauber und abgelebt. Flecken in Teppich, An Wänden und starke Gebrauchsspuren der Möbel. Wände teilweise beschädigt.
Dusche war stark beschädigt.

2026-10-08 • via Nuitee
M
Mira Laurette • solo_traveller • fr
8
Pros:

L’emplacement, la propreté et surtout le personnel qui est très sympathique.
J’ai fait mon check in à 23h30 et il n’y a eu aucun souci la réception était toujours ouverte .
Ils ont même accepté de garder gratuitement mes bagages après mon check out .

2026-09-19 • via Nuitee
K
Karin • solo_traveller • se
6
Normally a quite good a hotel but last two times disappointing.
Pros:

Air con. Spacious room. Fridge.

Cons:

Fridge didn’t work. Tissues in bathroom wasn’t refilled (completely empty). Only half a toilet roll (no extra as it normally is).

2026-09-19 • via Nuitee
L
Lorena • couple • co
7
Good
Pros:

The bed is super comfortable

Cons:

That he didn’t have a TV

2026-09-18 • via Nuitee