Portside Inn & suites

Hotels
5.1 (459 reviews)
525 South Harbor Boulevard , San Pedro , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Facilities for disabled guests
Casino
See all facilities

Review Highlights

Pros:
Great location near cruise terminals
Staff made an effort to help
Cons:
Cleanliness issues
Outdated facilities
Negative room conditions

Categories

Cleanliness
2.31
Numerous mentions of dirtiness, mold, and unclean conditions.
Service
6.78
Staff made an effort to resolve issues, but were limited in their response.
Location
8.32
Great location near cruise terminals, convenient for travelers.
Room Quality
3.27
Rooms described as old, dated, and having various maintenance issues.
Amenities
4.3
Few amenities mentioned; basic services available but lacking modern features.
Value for Money
5.26
Considered overpriced for the quality provided; a few mentions of reasonable pricing.
Food and Beverage
5.31
Basic offerings mentioned; not a central focus in reviews.
Overall Experience
5.28
Overall dissatisfaction with many aspects, though location was appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:34

Property Description

Convenient Amenities
Guest rooms include free Wi-Fi. Enjoy cable TV and a seating area with a table and chairs.

Home-like Comfort
Rooms feature a small fridge, microwave, and coffee-making facilities for your convenience.

Guest Services
Take advantage of our business center and 24-hour reception for a hassle-free stay.

We welcome you to experience comfort and convenience at Portside Inn & suites. Book now for a delightful stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.1
Based on 459 reviews
Cleanliness: 2.31
Service: 6.78
Location: 8.32
Room Quality: 3.27
Amenities: 4.3
Value for Money: 5.26
Food and Beverage: 5.31
Overall Experience: 5.28
C
Carol solo_traveller us
9
Pros:

Quite and close to where I needed to be. Bed was firm and comfortable , has small refrigerator, had good size TV however didn't watch it, air conditioner worked. Good size room and view of harbor.

Cons:

No door sign for do not disturb or need maid service. Maid knocked on door around 930am, check out is at 11.
Room needs a deep cleaning, light switch covers were dirty by bathroom sink and front door. Bathroom baseboards need cleaning and floor in the corners, some ceiling and wall repairs and painting. Needs old caulking removed as some areas had mildew or rust and apply new caulking around bathtub.
Curtains only opened on one side, so you were not able to get full view of your harbor view out the window, one side had the rod to push/pull curtain open the otherside did not, and when trying to open by just pulling it would not move..

2026-06-27 via Nuitee
S
Saul couple us
10
2026-06-22 via Nuitee
A
Anthony couple us
5
2026-06-12 via Nuitee
D
David couple us
10
2026-06-07 via Nuitee
M
Monique extended_group ca
4
Location great, room questionable.
Pros:

Staff was friendly and helpful. Location was perfect, close to the cruise port.

Cons:

The hotel had an odour of an older place, so that wasn't great, but understandable. The bathroom was quite run-down, but again, for an older hotel, I could overlook it. What was unacceptable was that there were no blankets on the beds, just two sheets and only 2 thin pillows per bed. We were very cold and uncomfortable as the AC wouldn't turn off, and we ended up opening the window for heat.

2026-06-05 via Nuitee
T
Towana solo_traveller us
10
2026-06-03 via Nuitee
T
Towana solo_traveller us
10
2026-06-03 via Nuitee
G
green family_with_children us
6
2026-06-01 via Nuitee
F
Frances family_with_children us
2
Never again!
Pros:

Dirty

Cons:

Dirty ,needs up dating from rugs to bathrooms. No pool and junk at bottom. Morning coffee was empty when we asked for some we were told one pot a day. That’s at 930 in morning.

2026-05-26 via Nuitee
I
Izayiah couple us
3
Wouldn’t stay here again but I would visit the food venues in the area.
Pros:

The bed was GREAT, very comfortable. The location was very close to port, perfect walking distance.

Cons:

The room itself needed LOTS of work, from a random sink in the middle of the room, to crazy smells. I was very worried about taking a shower in there so I didn’t even attempt it in my 1 night stay. The carpet was up in a couple places and it seemed like a random mix of utilities put in random locations.

2026-05-22 via Nuitee
C
Chendo couple us
4
Dirty.
Pros:

Nothing really.

Cons:

Place didn’t look like the pictures on the booking app , place was dirty , the rooms where dirty holes in the wall place need repairs .

2026-05-19 via Nuitee
S
Shelley couple us
4
You get what you pay for
Pros:

The location was amazing. Walking distance to the cruise terminal was important to us. The San Pedro fish market was across the street, so it was a great option for dinner.

Cons:

The establishment needs a complete remodel. Carpets were old, our shower curtain rod was ready to fall off, the bar soap they provided was about 1" x 1 1/2", and the room just needs some TLC.

2026-05-17 via Nuitee
G
Gonzalez family_with_children us
1
Old dirty
Pros:

Location

Cons:

Dirty

2026-05-16 via Nuitee
R
randy couple us
2
This is a run down gross hotel and I highly urge anyone considering booking here to find other accomadations.
Pros:

Good location. On site parking.

Cons:

This place is completely run down. Peeling paint, bathrooms are falling apart. Only one towel for 2 guests. Property had a weird order. Pool is dry and unused. Basically the owners are doing the bare minimum and taking advantage of people who cruise due to the close proximity to the port. I felt this was more of an “hourly rate” type of hotel. The worst I have ever stayed in.

2026-05-05 via Nuitee
P
Paul couple ca
1
Rundown and NOT service-oriented. Extremely poor value.
Pros:

Hotel was within walking distance to Virgin Cruise Ship terminal and around the corner from the 6th Street eateries.

Cons:

The daytime front desk clerk (owner? 60's and with trendy glasses) was surprisingly unpleasant for someone in the hotel/service industry. Miserable demeanor and off-putting. Not suited for this type of job. He was unwilling to store our luggage in what ended up being his "everything" room (disorganized and messy) so were forced to kill time with our luggage. He told us to come back at 1:30PM - only 1 bath and hand towel, and he say that 2 of us were checking in. We didn't like his disposition so asked the night desk clerk (nice young man) who was the complete opposite. The common areas of the hotel were rundown, gaudy and worn-out paint job and carpeting. The hotel room was equally rundown (please see attached photos). The tub faucet knob was barely attached and felt like it was ready to fall off; the drawers of the built-in cabinet stayed closed by paper shims!, the air conditioner had caked-on dust.

2026-05-05 via Nuitee
F
Feliz couple us
6
We had a pleasant stay.
Pros:

Great location to cruise terminal.

Cons:

Hotel is older and needs to be updated.

2026-04-21 via Nuitee
I
Ivan family_with_children us
10
2026-04-21 via Nuitee
C
Claudia couple us
8
Cons:

I didn’t like that I didn’t have a microwave

2026-04-20 via Nuitee
H
Hall family_with_children us
3
We wanted to have a one night stay and so we ignored other poor reviews, after staying at the property I would recommend
Pros:

The location, the staff was nice

Cons:

The property was extremely dated, the building has a constant smoke smell. And someone decided to start smoking in the hotel at 2am

2026-04-17 via Nuitee
K
Kelby family_with_children us
3
2026-04-16 via Nuitee