Best Western PLUS Inn of Hayward

Hotels
•
Best Western Plus
7.6 (420 reviews)
360 West A Street , Hayward , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Slow service at front desk
Parking lot concerns

Categories

Cleanliness
6.03
Guest commented on dirty rugs and sheets, affecting overall cleanliness.
Service
8.52
Most reviews highlighted friendly staff, especially during breakfast.
Location
8.52
Multiple mentions of convenient location close to restaurants and highways.
Room Quality
7.03
Some complaints about room cleanliness, but room size noted positively.
Amenities
7.53
Breakfast service noted positively, though some amenities need updating.
Value for Money
7.53
Decent prices mentioned, but overall valued affected by cleanliness issues.
Food and Beverage
8.02
Complimentary breakfast and coffee available positively noted.
Overall Experience
7.62
Guests had a mixed experience, some enjoyed their stay while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:45

Property Description

Spacious Rooms with Modern Amenities
Located off Highway 880, the Best Western PLUS Inn of Hayward offers spacious rooms with free Wi-Fi, cable TV, a large work desk, and a seating area. Each room is equipped with a microwave, refrigerator, and coffee maker for added convenience.

Outdoor Pool and Hot Tub
Unwind and relax at the outdoor pool or hot tub after a long day of travel or work. Guests can also start their day right with a daily breakfast offered at the hotel.

Convenient Location and Services
Just a short drive from Oakland International Airport, this hotel provides easy access for travelers. Business services are available on-site, and the 24/7 front desk staff ensures that guests' needs are always met.

Book your stay at the Best Western PLUS Inn of Hayward for a comfortable and convenient experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
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Guest Reviews

7.6
Based on 420 reviews
Cleanliness: 6.03
Service: 8.52
Location: 8.52
Room Quality: 7.03
Amenities: 7.53
Value for Money: 7.53
Food and Beverage: 8.02
Overall Experience: 7.62
A
adriana • couple • us
8
2026-06-19 • via Nuitee
A
adriana • couple • us
8
2026-06-19 • via Nuitee
M
Mark • solo_traveller • us
1
2026-06-16 • via Nuitee
J
Jennie • solo_traveller • us
8
Pros:

Comfort

Cons:

Breakfast was all microwaced food

2026-06-15 • via Nuitee
K
Kokou • couple • us
7
2026-06-13 • via Nuitee
S
Susan • couple • us
8
2026-06-11 • via Nuitee
E
Ericka • couple • us
7
2026-06-10 • via Nuitee
A
ADAN • solo_traveller • us
9
Pros:

El cuarto y el servicio

2026-06-06 • via Nuitee
E
Evelyn • solo_traveller • us
5
Pros:

The staff was super nice

2026-06-03 • via Nuitee
K
Kristopher • couple • us
7
2026-06-02 • via Nuitee
P
Perla • couple • us
8
2026-06-01 • via Nuitee
C
Cecilia • couple • us
9
2026-05-31 • via Nuitee
K
Kevin • couple • us
10
2026-05-29 • via Nuitee
T
Todd • solo_traveller • us
5
Pros:

Was ok

Cons:

The person that checked me in.i have my lil dog with me like I always do.my dog is with me.she doesn’t say a word .2nd day. My key didn’t work i go to office older guy gives me new key and he says oh your dog is very quiet.next night one that checked me in says oh you have dog you must go you want me to leave she said you can leave in the morning so I leave and I say you owe me back refund for one night.people working said I need to talk to the boss on mom or Tuesday about refund.she sees me at heritage all the time. E er once said anything about my dog.was not in good mood cuz of dog situation.im homeless so i got stuck sleeping in my car cuz I couldn’t use my card to get another room the day i left early.between best western and heritage they’ve charged me for three nights I didn’t get to stay booted me early that’s about almost 300 dollars.

2026-05-26 • via Nuitee
E
Eduardo • couple • mx
10
LIMPIO, BUEN DESAYUNO
Pros:

LIMPIEZA, DESAYUNO, PERSONAL

2026-05-25 • via Nuitee
J
Jazmine • couple • us
6
Not as nice as the pictures
Pros:

Close to the freeway

Cons:

Hot tub not working and the bed was really hard

2026-05-22 • via Nuitee
F
Fabio • solo_traveller • it
8
2026-05-10 • via Nuitee
S
Sherri • couple • us
10
2026-05-05 • via Nuitee
L
Lorena • couple • us
1
2026-05-04 • via Nuitee
L
Lorena • couple • us
1
Stressful and frustrating
Pros:

Location

Cons:

Had to change rooms because key cards didn’t work in first room218, second room 211 key didn’t work kept having to get reprogrammed, they wanted to move us for second time, the room smelled like mold and dirt, there was hair under the cover on the sheets, sink had no cold water had to brush teeth with scalding hot water, this stay was extremely stressful and frustrating, had to keep going to office to get into our room. For $240 I expected none of this to have happened, I would have expected this from a hotel for $100, I have stayed at many other Best Westerns and never this bad

2026-05-04 • via Nuitee