Best Western PLUS Inn of Hayward

Hotels
•
Best Western Plus
7.6 (382 reviews)
360 West A Street , Hayward , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Hot tub/Jacuzzi
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Slow service at front desk
Parking lot concerns

Categories

Cleanliness
6.03
Guest commented on dirty rugs and sheets, affecting overall cleanliness.
Service
8.52
Most reviews highlighted friendly staff, especially during breakfast.
Location
8.52
Multiple mentions of convenient location close to restaurants and highways.
Room Quality
7.03
Some complaints about room cleanliness, but room size noted positively.
Amenities
7.53
Breakfast service noted positively, though some amenities need updating.
Value for Money
7.53
Decent prices mentioned, but overall valued affected by cleanliness issues.
Food and Beverage
8.02
Complimentary breakfast and coffee available positively noted.
Overall Experience
7.62
Guests had a mixed experience, some enjoyed their stay while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:45

Property Description

Spacious Rooms with Modern Amenities
Located off Highway 880, the Best Western PLUS Inn of Hayward offers spacious rooms with free Wi-Fi, cable TV, a large work desk, and a seating area. Each room is equipped with a microwave, refrigerator, and coffee maker for added convenience.

Outdoor Pool and Hot Tub
Unwind and relax at the outdoor pool or hot tub after a long day of travel or work. Guests can also start their day right with a daily breakfast offered at the hotel.

Convenient Location and Services
Just a short drive from Oakland International Airport, this hotel provides easy access for travelers. Business services are available on-site, and the 24/7 front desk staff ensures that guests' needs are always met.

Book your stay at the Best Western PLUS Inn of Hayward for a comfortable and convenient experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 382 reviews
Cleanliness: 6.03
Service: 8.52
Location: 8.52
Room Quality: 7.03
Amenities: 7.53
Value for Money: 7.53
Food and Beverage: 8.02
Overall Experience: 7.62
C
Camacho • family_with_children • us
10
Pros:

El buen trato de los empleados son muy amables...la comodidad de las las camas..y la privacidad..

2026-02-14 • via Nuitee
P
Patrick • couple • us
10
2026-01-30 • via Nuitee
M
Monica • solo_traveller • us
7
2026-01-25 • via Nuitee
J
James • family_with_children • us
3
Will not stay there ever again
Cons:

The whole hotel reeked of weed unless a skunk
Was living there. It was uncomfortable with a shower that flooded the bathroom and a permeating smell of weed making us cough. Not good for kids/families

2026-01-20 • via Nuitee
S
Stuart • couple • us
1
The worse hotel we have stayed at ever.
Pros:

Nothing at all

Cons:

Fridge didn't work; mangement would not provide a replacement. Room smelled musty. Toilet seat was lose. Pillows and bed were the worst I have ever seen. We had to ask for more towels because we were given only a few. Hotel room door would not close unless a lot of pressure was applied.

2026-01-19 • via Nuitee
M
Mark • solo_traveller • us
8
2026-01-19 • via Nuitee
A
Ana Ivelisse • family_with_children • us
10
Pros:

El trato todo

2026-01-17 • via Nuitee
B
Breana • couple • us
5
2026-01-14 • via Nuitee
B
Breana • couple • us
5
2026-01-14 • via Nuitee
A
Andria • couple • us
2
2026-01-12 • via Nuitee
R
Rivera • family_with_children • mx
9
Pros:

Great stuff

Cons:

Na

2025-12-30 • via Nuitee
A
Angel • solo_traveller • us
9
2025-12-29 • via Nuitee
L
Lopez • solo_traveller • us
10
2025-12-27 • via Nuitee
M
Marquez • solo_traveller • us
4
Cons:

The rug was dirty. Not clean. The 2nd room was not available till well after check in. I asks for a call but never received once available but never received a call. I had to go to the front desk in our return and they were slow in response to the availability of the 2nd room which was already paid for.

2025-12-18 • via Nuitee
L
Laraela • extended_group • us
1
ther stay was sad after that
Pros:

the white lady was very racist and told me the room i wanted they didnt have it any more when the asain guy told me someone was inb it so i couldnt rent it that day but it would be open thye next day the lady in front looked at me with a verry ugly look like a frown and said im noi giving this black man our hot tub room im gonna try to sue for defamation of charater

Cons:

fire her and dont let her wotk the front desk no where if she did it to me she would do it to someone elese

2025-12-15 • via Nuitee
A
Andres • couple • us
9
2025-12-13 • via Nuitee
P
paul • solo_traveller • us
10
2025-12-12 • via Nuitee
X
xiomara • solo_traveller • us
8
2025-12-03 • via Nuitee
K
Kao Vey Sebastian • couple • us
6
Cons:

I don’t really leave reviews, but this issue still hasn’t been fixed. I booked through Booking.com with my Apple credit card, and when I checked in, they asked for another credit card just for security. After my stay, they ended up charging me again on that card even though I already prepaid. They still haven’t refunded me. Just wanted to warn anyone thinking about booking here.

2025-11-20 • via Nuitee
A
ANJELA KHAN • family_with_children • us
10
2025-11-08 • via Nuitee