Best Western Asheville-Blue Ridge Parkway

Hotels
•
Best Western
8.6 (2746 reviews)
501 Tunnel Road , Asheville , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable beds
Clean rooms
Good breakfast
Cons:
Cleanliness issues
Limited breakfast seating
Pests in room

Categories

Cleanliness
7.69
Some cleanliness issues noted, including smell and pests.
Service
9.16
Staff received multiple positive mentions for helpfulness and friendliness.
Location
9.2
Conveniently located with good access to town, noted for being outside of the downtown hustle.
Room Quality
8.65
Rooms were generally comfortable and spacious, though some mentioned issues were noted.
Amenities
8.18
Good amenities mentioned like breakfast and dog-friendly features; some items noted for improvement.
Value for Money
8.64
Good perceived value for what guests received.
Food and Beverage
8.69
Breakfast was regularly highlighted as good, though seating was an issue mentioned.
Overall Experience
8.56
Overall positive experience but with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:06

Property Description

Scenic Views of Blue Ridge Mountains
Perched overlooking the stunning Blue Ridge Mountains, Best Western Asheville-Blue Ridge Parkway offers a picturesque retreat for your getaway.

Convenient Amenities
Indulge in the convenience of an outdoor pool, complimentary hot breakfast, and free WiFi during your stay. Each modern room is equipped with a microwave, refrigerator, and coffee-making facilities for your comfort.

24-Hour Front Desk and Business Center
Our dedicated staff is available round the clock at the front desk, ensuring all your needs are met promptly. Take advantage of our business center for any work requirements during your stay.

Experience the beauty of Asheville with us - book your stay at Best Western Asheville-Blue Ridge Parkway now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 2746 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.56
I
Izabela • couple • us
10
Pros:

Clean and comfortable.

2026-07-18 • via Nuitee
A
Alona • family_with_children • us
9
2026-07-18 • via Nuitee
R
Rebecca • couple • us
9
2026-07-18 • via Nuitee
H
Hadzimahovic • solo_traveller • ba
7
2026-07-15 • via Nuitee
K
Katrina • couple • us
9
Always friendly staff, good breakfast and pet friendly.
Pros:

Very pet friendly

Cons:

N/A

2026-07-14 • via Nuitee
K
Kaitlin • family_with_children • us
10
Great!
Pros:

The staff were very friendly

2026-07-13 • via Nuitee
E
Erin • family_with_children • us
4
We enjoyed it because we have really great plans. However, I would not see at this hotel again.
Pros:

The location

Cons:

The floors were filthy. The front desk was rude. The breakfast was tasteless. I couldn’t believe how awful the food was. The chain should really update their food selections for breakfast.

2026-07-11 • via Nuitee
S
Sridhar • family_with_children • us
10
2026-07-09 • via Nuitee
K
Kate • couple • us
8
Accommodated last minute need
Pros:

The front desk staff were super friendly and helpful

Cons:

Breakfast was just ok

2026-07-08 • via Nuitee
T
Tiffany • family_with_children • us
10
2026-07-06 • via Nuitee
J
Justin • couple • us
10
2026-07-06 • via Nuitee
H
hailey • couple • us
10
2026-07-05 • via Nuitee
J
James • solo_traveller • us
10
Everyone and everything was good
Pros:

Perfect

Cons:

Nothing

2026-07-05 • via Nuitee
U
U. • solo_traveller • de
7
Pros:

Sauber

Cons:

Dunkles Zimmer und Lärm der Straße war deutlich zu hören

2026-07-05 • via Nuitee
H
hailey • couple • us
10
2026-07-05 • via Nuitee
W
Woods • solo_traveller • us
9
Pros:

The room was very clean and the staff was very nice.

Cons:

The kids said the outdoor pool wasn't as clean but we arrived later in the evening.

2026-07-03 • via Nuitee
C
Cherri • couple • us
9
2026-07-03 • via Nuitee
M
MissHailey • family_with_children • us
10
Pleasant and convenient stay in Asheville!
Pros:

The room was nicely updated and very clean. The property was safe and visitor friendly. The pool was wonderful and very well maintained. The breakfast was amazing!

2026-07-02 • via Nuitee
A
Andrews • solo_traveller • us
8
2026-07-02 • via Nuitee
C
Chris • solo_traveller • us
10
2026-07-01 • via Nuitee