Best Western At Ventura Pier

Hotels
Best Western
8.5 (722 reviews)
708 East Thompson Boulevard , Ventura , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Good breakfast
Cons:
Dirty floors
Bad smells in rooms
High prices

Categories

Cleanliness
7.71
Some reviews mentioned dirty floors and bad smells in rooms.
Service
9.18
Reviewers noted friendly and helpful staff.
Location
9.22
Multiple reviews highlighted the great location near the pier and restaurants.
Room Quality
7.67
Comments on beat-up rooms and some maintenance issues.
Amenities
8.7
Included positive mentions of breakfast and in-room facilities.
Value for Money
8.16
Some guests felt prices were high for the quality provided.
Food and Beverage
8.71
Generally positive experiences with breakfast food.
Overall Experience
8.68
A mix of good experiences with some setbacks but overall a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:33

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 722 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
K
Kerstin solo_traveller de
10
2026-06-27 via Nuitee
J
Judy couple us
9
ok place to stay
Pros:

clean and comfortable

Cons:

too expensive for a night’s sleep

2026-06-27 via Nuitee
J
Juan solo_traveller us
8
2026-06-26 via Nuitee
J
John couple us
9
Pros:

Room was nice as was the bathroom. Liked the mini split a/c. Did not like the fact that there is no elevator. A staff member helped take our things upstairs which was appreciated.

Cons:

Did not like the mattress. It was way too soft and sank in.Did not like the fact that there is no elevator. A staff member helped take our things upstairs which was appreciated.

2026-06-25 via Nuitee
D
David M couple us
10
Great time and comfortable
Pros:

The area was nice..

Cons:

Foul odor in bathroom…not a deal breaker…but it is foul

2026-06-24 via Nuitee
D
Dawn solo_traveller us
8
Pros:

Convenient, clean. Staff was very friendly.

2026-06-23 via Nuitee
V
valerie couple fr
8
Bien
Pros:

Tout était correct

Cons:

Ras

2026-06-23 via Nuitee
C
Clasina family_with_children us
8
Great location near the Beach/Pier!
Pros:

I have to say I felt so-so when I drove up and actually saw the hotel (it reminded me of a Motel 6 or something), but the inside exceeded my expectations! Very nice and clean. Mini fridge, hair dryer, TV. We had an upstairs room with an additional back window that gave a view of the Ventura Pier which was nice.... Note: railroad tracks are right behind the hotel as well. The complimentary breakfast is the usual fare- eggs, sausage, muffins, toast, waffles, fruit, etc. Really close to the walking bridge to cross the freeway over to the Pier/beach!

Cons:

NO microwave in the room. I would have given the hotel an overall rating of 10, but for a couple disturbing instances. 3 separate times we heard someone trying to open our door with a key card. First was a couple who were apologetic when I opened the window to question them (it must have been a front office error). The next morning we heard it again. I peeked out and saw a women trying the door. She walked away, and I proceeded to watch her walk all the way out of the facility (not to the office!). The last time was one of the cleaning staff. Although communication was difficult due to language barrier, she basically said the office asked her to see if her key worked (which it didn't). Something really weird going on there..... I reported it to the front desk, but not sure if that went anywhere.

2026-06-22 via Nuitee
R
Rice solo_traveller us
7
Pros:

Staff and area

Cons:

Beds were too soft

2026-06-22 via Nuitee
J
John couple us
5
Best Western has rude check-in staff and outrageous prices that the quality of rooms don't match.
Cons:

The front desk pushed joining Best Western and then had the nerve to charge us $25 extra for signing in early. This was particularly bad when the room cost about $375 for one night.

2026-06-22 via Nuitee
M
Marilu solo_traveller us
7
I work in the industry since 40 years ago and staying in this hotel made me feel like I was receiving attention like whe
Pros:

Is a little bit over priced.
The front desk agent was not too friendly

Cons:

Lack of hospitality from some of the staff

2026-06-22 via Nuitee
R
Rong extended_group cn
7
The building looks like a motel, but the room is standard express hotel and the breakfast is great.
Pros:

Wi-Fi is fast and the room is clean. Breakfast is great.

Cons:

The clerk at front desk looks very unhappy, like we owned her money.

2026-06-20 via Nuitee
H
Hsinyi solo_traveller us
9
2026-06-20 via Nuitee
J
John solo_traveller us
6
close to where I needed to be in town but ultimately underwhelming.
Pros:

The room was just ok. The shower was ok.

Cons:

I didn't realize how close to the freeway my room was. The freeway was very loud and I couldn't keep the windows open because of the exhaust fumes. Very disappointing at a hotel so close to the beach. The breakfast was very disappointing. I also woke up in the middle of night very thirsty and had to walk in the middle of the night very far to the lobby to buy a bottle of water. A vending machine closer would have been much much nicer.

2026-06-20 via Nuitee
L
Luis solo_traveller us
8
2026-06-20 via Nuitee
A
Angelo solo_traveller us
10
2026-06-18 via Nuitee
D
Demetri solo_traveller us
9
2026-06-15 via Nuitee
P
PRADIP extended_group in
1
Worthless
Pros:

Nothing

Cons:

Receptionist behaviour and they were not cooperative at all

2026-06-14 via Nuitee
P
PRADIP extended_group in
1
Worthless
Pros:

Nothing

Cons:

Receptionist behaviour and they were not cooperative and supportive at all

2026-06-14 via Nuitee
L
lindi family_with_children ie
8
Great for an overnight stay, clean and comfortable.
Pros:

A clean property with friendly staff.

2026-06-13 via Nuitee