Best Western At Ventura Pier

Hotels
Best Western
8.5 (640 reviews)
708 East Thompson Boulevard , Ventura , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Good breakfast
Cons:
Dirty floors
Bad smells in rooms
High prices

Categories

Cleanliness
7.71
Some reviews mentioned dirty floors and bad smells in rooms.
Service
9.18
Reviewers noted friendly and helpful staff.
Location
9.22
Multiple reviews highlighted the great location near the pier and restaurants.
Room Quality
7.67
Comments on beat-up rooms and some maintenance issues.
Amenities
8.7
Included positive mentions of breakfast and in-room facilities.
Value for Money
8.16
Some guests felt prices were high for the quality provided.
Food and Beverage
8.71
Generally positive experiences with breakfast food.
Overall Experience
8.68
A mix of good experiences with some setbacks but overall a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:33

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 640 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
M
Michael couple us
8
2026-04-18 via Nuitee
S
Stephan couple at
2
Cons:

Das Zimmer war nicht sauber!!
Der Fußboden war dreckig….,
So etwas haben wir noch nie erlebt

2026-04-18 via Nuitee
V
Vincent couple us
8
2026-04-17 via Nuitee
R
Reid couple us
6
Pretty good
Pros:

Clean, comfy bed
Very Nice breakfast!

Cons:

Drain flies, smell of sewage in bathroom sometimes
Lots of work trucks were there staying as guests , so it was super loud early in am, and the floors above me were very loud because of the flooring

2026-04-17 via Nuitee
G
Greg couple us
8
2026-04-13 via Nuitee
A
Amy solo_traveller us
8
Pros:

Close to downtown

Cons:

Staff wasn't friendly

2026-04-13 via Nuitee
U
Ursula couple gb
8
It was nice however we were not made aware that if we wanted our room cleaned we had to inform the front desk.
Pros:

The room was comfortable and clean.

Cons:

It advertised as having a hot tub & sauna which it didn't.

2026-04-11 via Nuitee
C
Corinne couple us
9
Fine property
Pros:

Didn’t have breakfast just had coffee, wasn’t hungry

Cons:

Every thing looked fine

2026-04-10 via Nuitee
S
Sanchez family_with_children us
10
Relaxing stay
Pros:

Breakfast was exceptional. The proximity of restaurants and entertainment were walking distance, which I thought was wonderful. Definitely a bang for your buck!

2026-04-10 via Nuitee
D
David family_with_children fr
10
2026-04-09 via Nuitee
J
John couple us
9
Everything was satisfactory.
Pros:

Reception Staff and Location. Breakfast staff were terrific. Housekeeping staff did a great job.

Cons:

N/A

2026-04-09 via Nuitee
D
Debbie family_with_children us
8
2026-04-07 via Nuitee
B
Beatris family_with_children us
10
Pros:

Stay was short but enjoyed breakfast, and the location was good

2026-03-30 via Nuitee
J
Joao extended_group pt
8
A good place to stay when travelling along the Pacific Highway
Pros:

Clean hotel with a very good location. Reasonable breakfast.

2026-03-25 via Nuitee
W
Watson family_with_children us
1
Stay
Pros:

NOTHING!

Cons:

We needed a handicap access room and weren't able to get it. We were told we have to make my handicap husband climb stairs and walk a long way to our room. We ended up NOT even staying!! Worst customer service ever!

2026-03-22 via Nuitee
B
Bobbie family_with_children us
9
Pros:

The location was good. Central to the beach and Main street. The room was clean and the breakfast was good too!

2026-03-16 via Nuitee
T
Tiara couple us
9
Great getaway
Pros:

Very convenient really close to the beach. Staff was great.

Cons:

Key card system is really inconsistent.

2026-03-16 via Nuitee
M
Marylynne solo_traveller us
6
2026-03-11 via Nuitee
M
Maria K. solo_traveller us
9
Great place to stay
Pros:

The location is great; downtown and close to the beach and the fairgrounds.

2026-03-11 via Nuitee
S
Sarah couple us
3
Loud neighbors and non-caring staff
Pros:

We liked the location being in walking distance to lots of restaurants as well as the complimentary breakfast the next morning.

Cons:

During our stay, we unfortunately were in a room next to some really loud people who were continually yelling and blasting music till around midnight. The walls were also super thin, so these loud guests unfortunately kept us up for a long time. I went to the front desk around 10:30PM to issue a noise complaint and the front desk worker communicated to me that he would go tell the loud guests to be quieter. Another hour went by and they were still super loud and blasting music. I went back to the front desk to issue another complaint and it turns out the worker never actually talked to the loud guests. He said that he stood in the parking lot next to our room (not even the loud neighbors room) and "couldn't hear anything" so never completed the noise complaint. This led to us missing out on almost 2 hours of sleep that night. I was super disappointed with this lack of service and it ruined our stay at this facility.

2026-03-10 via Nuitee