Ibis Sheffield City

Hotels
ibis
8 (5047 reviews)
Shude Hill , Sheffield , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Uncomfortable beds
Noisy corridors
Maintenance issues

Categories

Cleanliness
7.48
Several reviews mentioned cold and uncomfortable conditions or maintenance issues, impacting the overall perception of cleanliness.
Service
8.45
Many reviews praised the friendly and attentive staff, indicating a positive service experience.
Location
8.49
The location was frequently highlighted as convenient and advantageous by multiple guests.
Room Quality
7.74
Mixed feedback on room comfort, with complaints about noise and bed hardness affecting the overall quality.
Amenities
7.97
Some amenities were satisfactory, but issues with the breakfast and lack of hand towels noted by guests.
Value for Money
8.43
Guests felt they received good value for their stay overall considering the service and location.
Food and Beverage
7.48
Breakfast received mixed reviews, with some guests requesting improvements.
Overall Experience
7.95
Many guests expressed satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 06:10

Property Description

Modern Comfort in Sheffield City Centre

Convenient Location: Ibis Sheffield City, just a short walk from the railway station, offers easy access to key city attractions like Sheffield Hallam University and Ponds Forge Leisure Center.

Dining Options: Indulge in delicious meals at the modern restaurant, grab snacks at the 24-hour bar, and start your day right with an all-you-can-eat breakfast buffet.

Comfortable Stay: With bright rooms featuring work desks, internet access, and private bathrooms, along with 24-hour front desk service, your stay at Ibis Sheffield City promises convenience and relaxation.

Ready to experience the best of Sheffield? Book your stay at Ibis Sheffield City now!

Important information:

Castlegate Q Park car park is 164 feet from the hotel entrance. The postcode is S1 2BQ.
ibis Sheffield guests can enjoy half-price parking when they book in advance at q-park.co.uk
Visit q-park.co.uk and search for Sheffield, select Q-Park Castlegate, enter discount code IHCG50 and then book & pay for your parking. The barriers will automatically open for your registered vehicle.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature)

Please note that the credit card used to book must be presented on arrival.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Ibis Sheffield City is located within the Sheffield Clean Air Zone, which is in effect from 27 February 2023. Private cars and motorbikes will not be charge but other vehicles may be.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

Location

Guest Reviews

8
Based on 5047 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.74
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.48
Overall Experience: 7.95
M
Max solo_traveller gb
8
2026-05-09 via Nuitee
A
Angela solo_traveller gb
9
Pros:

Reception was great very welcoming.All the staff were friendly.The room was comfortable and breakfast was great, good choice of food.

2026-05-09 via Nuitee
M
Mark solo_traveller ie
10
Ideal for 2/3 days at the snooker!
Pros:

Great location for the Crucible.
Good breakfast.

Cons:

N/A

2026-05-09 via Nuitee
I
Iain solo_traveller gb
3
Boiling room
Pros:

Nearby to where I need to be

Cons:

Rooms red hot and they have a air con only used to heat the room not cool it down

2026-05-09 via Nuitee
G
George solo_traveller ro
8
Pros:

Very clean, comfortable room, large bathroom, perfect drainage at the sink and tub. Excellent position near the city center. Very friendly and dedicated hotel staff.

Cons:

The drinks selection at the bar was poor, almost half of the drinks on the menu list were missing.
No refrigerator in the room, not even to rent for extra cost.
Just one towel for each person! Two towels is the standard UK and most of Europe.

2026-05-09 via Nuitee
S
Sarah solo_traveller gb
10
2026-05-08 via Nuitee
L
liz buckingham solo_traveller gb
10
Relaxed break away
Pros:

Always friendly staff with this been my 6th time they know me . Also when made booking I booked twin by mistake they upgrade and gave me a double

Cons:

Nothing

2026-05-08 via Nuitee
W
Warren couple gb
1
2026-05-07 via Nuitee
A
ann family_with_children gb
7
Good overnighter!
Pros:

Good price for twin room, size is compact but that's usual for ibis. Good location, not too far from railway station. Ideal for going to a show at city Hall and for an overnighter. Nice staff on in evening who sorted us out with more tea/coffee. Good shower. They have a WhatsApp service but they didn't respond straight away and we had sorted issue with lights before noticing they had responded.

Cons:

Poor customer service, no information given about the hotel or breakfast and she was more concerned I filled all the form in. Need better signage to rooms and lift as bit disorientating with all thec. No air con in room and I felt over hot, so something to bare in mind for hotter months. Couldn't open window as too much noise from motorway. Beds and pillow were hard and not as comfy as Notts city ibis.

2026-05-07 via Nuitee
K
Kira couple gb
4
2026-05-07 via Nuitee
J
Jolanta solo_traveller cz
10
Pros:

Vše bylo skvělé, na nadstandardní úrovni

Cons:

Nic

2026-05-07 via Nuitee
L
Lee solo_traveller gb
9
Clean and comfortable hotel
Pros:

Comfy bed and good breakfast.

2026-05-06 via Nuitee
A
Aneta couple pl
8
A very nice welcome by Piotr at the Ibis reception. I really enjoyed my stay there
2026-05-06 via Nuitee
M
Mark couple gb
10
Pros:

Great location, fab buffet breakfast

2026-05-06 via Nuitee
E
Eric family_with_children gb
8
A great place to stay for access to the Crucible Theater
Pros:

The staff were excellent

Cons:

The ease of access to non residents late at night (after 10pm)

2026-05-06 via Nuitee
M
Michael solo_traveller ie
8
2026-05-05 via Nuitee
J
Jolanta family_with_children cz
10
Pros:

Krásný, čistý pokoj, velmi ochotný a vstřícný personál, výborná snídaně

2026-05-05 via Nuitee
P
Pauline couple gb
8
2026-05-05 via Nuitee
B
Ben couple gb
10
2026-05-05 via Nuitee
J
Jolanta extended_group cz
10
Pros:

Krásný, čistý pokoj, velmi ochotný a vstřícný personál, výborná snídaně. Vše v naprostém pořádku. Hotel určitě doporučuji.

2026-05-05 via Nuitee