Ibis Sheffield City

Hotels
ibis
8 (5188 reviews)
Shude Hill , Sheffield , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Uncomfortable beds
Noisy corridors
Maintenance issues

Categories

Cleanliness
7.48
Several reviews mentioned cold and uncomfortable conditions or maintenance issues, impacting the overall perception of cleanliness.
Service
8.45
Many reviews praised the friendly and attentive staff, indicating a positive service experience.
Location
8.49
The location was frequently highlighted as convenient and advantageous by multiple guests.
Room Quality
7.74
Mixed feedback on room comfort, with complaints about noise and bed hardness affecting the overall quality.
Amenities
7.97
Some amenities were satisfactory, but issues with the breakfast and lack of hand towels noted by guests.
Value for Money
8.43
Guests felt they received good value for their stay overall considering the service and location.
Food and Beverage
7.48
Breakfast received mixed reviews, with some guests requesting improvements.
Overall Experience
7.95
Many guests expressed satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 06:10

Property Description

Modern Comfort in Sheffield City Centre

Convenient Location: Ibis Sheffield City, just a short walk from the railway station, offers easy access to key city attractions like Sheffield Hallam University and Ponds Forge Leisure Center.

Dining Options: Indulge in delicious meals at the modern restaurant, grab snacks at the 24-hour bar, and start your day right with an all-you-can-eat breakfast buffet.

Comfortable Stay: With bright rooms featuring work desks, internet access, and private bathrooms, along with 24-hour front desk service, your stay at Ibis Sheffield City promises convenience and relaxation.

Ready to experience the best of Sheffield? Book your stay at Ibis Sheffield City now!

Important information:

Castlegate Q Park car park is 164 feet from the hotel entrance. The postcode is S1 2BQ.
ibis Sheffield guests can enjoy half-price parking when they book in advance at q-park.co.uk
Visit q-park.co.uk and search for Sheffield, select Q-Park Castlegate, enter discount code IHCG50 and then book & pay for your parking. The barriers will automatically open for your registered vehicle.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature)

Please note that the credit card used to book must be presented on arrival.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Ibis Sheffield City is located within the Sheffield Clean Air Zone, which is in effect from 27 February 2023. Private cars and motorbikes will not be charge but other vehicles may be.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

Location

Guest Reviews

8
Based on 5188 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.74
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.48
Overall Experience: 7.95
G
Gary solo_traveller gb
7
Pros:

Location

Cons:

Hot room. Very hard pillows

2026-07-05 via Nuitee
D
Diana solo_traveller gb
9
Nice hotel with friendly staff
Pros:

It’s in a really good location, close to the station

Cons:

The rooms were really warm but a fan was provided.
Also the window opens a little but was really dirty outside with cobwebs so didn’t really open it.

2026-07-04 via Nuitee
M
Meri solo_traveller gb
8
Basic but comfortable. Fantastic staff!
Pros:

Ideal location for my visit.

Staff were always helpful and diligent. When I got locked out of my room because the batteries failed on the door lock, the staff member on duty did not stop until it was rectified. Everyone was good natured, polite, helpful and clearly hardworking. Breakfast was great too!

Cons:

Was very hot though a fan was provided. Nothing to be done, the weather is to blame.

2026-07-04 via Nuitee
R
Russ solo_traveller gb
8
A quiet spot in a good location
Pros:

A short walk from the station and in a quiet spot

Cons:

N/A

2026-07-03 via Nuitee
T
Trevor solo_traveller gb
8
Great location needs air con
Pros:

Great location and staff were brilliant. The pepperoni pizza was amazing at 1am

Cons:

No air con in the room. Fans provided but rooms were very warm. It would have been unbearable during the really high temperatures.

2026-07-03 via Nuitee
C
Charles family_with_children gb
8
Convenient location and good value hotel
Pros:

The member of staff on reception gave us a warm welcome and the rooms were as expected. Breakfast was tasty.

Cons:

It was a hot day, and the room was difficult to cool down.

2026-07-03 via Nuitee
H
Helen McLeish solo_traveller gb
9
Easy access hotel
Pros:

Location great, close transport links, easy access 🙂

Cons:

Bed quite hard but ok, would include cooling within the Aircon system

2026-07-03 via Nuitee
R
Ricky solo_traveller gb
9
2026-07-03 via Nuitee
A
anonym solo_traveller de
7
Ok for a short trip
Pros:

The hotel is about 7 minutes away from the main bus station and 11 from the train station. The staff was nice. The shower worked good. Everything was clean. Bed was comfortable. Close to city center.

Cons:

It's been very hot in my room. No air-conditioning. Only a fan. 33 degrees in my room. Could not change the room as the hotel was fully booked.
The food from the menue was pretty bad.

2026-07-02 via Nuitee
J
jonathan solo_traveller gb
7
Ok
Pros:

Check in was easy and room was clean and bed comfy

Cons:

Was far too hot. I had to have 3/4 cold showers. I understand that it has been hot recently but at 25degrees it’s not extreme. The room only had a heat only conditioning unit. I would expect better ventilation at least

2026-07-01 via Nuitee
S
Simon solo_traveller gb
8
2026-07-01 via Nuitee
E
Emily solo_traveller gb
8
2026-07-01 via Nuitee
L
Linda solo_traveller gb
8
2026-06-30 via Nuitee
S
Susan solo_traveller gb
5
Pros:

The breakfast was good.
The staff were friendly.

Cons:

The main problem was the view from the room (201).
The view was a grotty carpark and even grottier wall.
I kept the curtains closed the whole time so that I couldn't see it. Would put me off staying again.

2026-06-30 via Nuitee
J
Jackie couple gb
10
Great stay for a night out in Sheffield 😊
Pros:

Loved the location, a short walk to the city centre, the receptionist was very helpful in giving directions and advice. Great value for money.

Cons:

It was very hot in the room, but a fan was provided.

2026-06-29 via Nuitee
思瑤 extended_group tw
10
2026-06-29 via Nuitee
D
Daniel couple gb
4
2026-06-29 via Nuitee
O
Olga solo_traveller de
8
2026-06-29 via Nuitee
A
Ange solo_traveller gb
10
2026-06-27 via Nuitee
H
Howard solo_traveller gb
9
So good to be back in Sheffield
Pros:

Excellent location and staff are friendly and professional.

Cons:

There was nothing I didn't like.

2026-06-26 via Nuitee