Novotel Köln City

Hotels
•
Novotel
8.3 (5911 reviews)
Bayenstr. 51 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Convenient location
Cons:
Unfriendly service instances
Room temperature issues
High breakfast prices

Categories

Cleanliness
8.55
Most reviews consistently mention clean rooms.
Service
8.05
Mixed sentiments; some reviews appreciate friendly staff, while others criticize specific interactions.
Location
8.55
Convenient location near the event venue and close to public transport.
Room Quality
8.05
Rooms were comfortable but had minor issues like temperature control and lack of amenities.
Amenities
8.05
Facilities like parking and breakfast options were praised, but some amenities were unavailable.
Value for Money
8.05
Some guests felt prices were high relative to offered amenities.
Food and Beverage
8.55
The breakfast was widely praised for variety and quality.
Overall Experience
8.55
Generally positive experiences, with appreciation for cleanliness and breakfast despite service flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:50

Property Description

Luxurious Accommodations
Experience tranquility in our soundproofed rooms with modern amenities such as flat-screen TVs and stylish bathrooms. Enjoy a peaceful night's sleep and wake up refreshed to start your day in Cologne.

Gastronomic Delights
Indulge in a culinary journey at Le Jardin Restaurant offering delectable Mediterranean cuisine on a terrace with a view. Sip on fine wines and savor small snacks at the chic Rive Gauche Bar, perfect for unwinding after a day of exploring the city.

Wellness and Recreation
Relax and rejuvenate at our sauna and fitness center, or let your little ones have a blast at the children's play corner. Stay connected with our free internet terminal and make the most of your stay at Novotel Köln City.

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.

Location

Guest Reviews

8.3
Based on 5911 reviews
Cleanliness: 8.55
Service: 8.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
A
Amit • family_with_children • nl
8
2026-07-18 • via Nuitee
E
Ertaş Eker • family_with_children • tr
10
2026-07-18 • via Nuitee
A
Ann-Kathrin • family_with_children • de
10
2026-07-18 • via Nuitee
H
Herkner • solo_traveller • de
8
2026-07-18 • via Nuitee
A
Axel • solo_traveller • de
9
2026-07-17 • via Nuitee
J
Jürgen • solo_traveller • de
9
Pros:

Vorhandener Wasserspender, mit Still und Sprudel

2026-07-17 • via Nuitee
M
mehmet vakıf • family_with_children • tr
10
2026-07-16 • via Nuitee
H
Heiko • solo_traveller • de
9
2026-07-16 • via Nuitee
D
Dominique • family_with_children • be
8
Pros:

Petit déjeuner

2026-07-16 • via Nuitee
N
Nadine • family_with_children • de
9
zu empfehlen und kommen wieder!
Pros:

Nah am Rhein.Gute Gegend.

Cons:

Parkgebühren und Ausfahrt Parkhaus sehr eng

2026-07-16 • via Nuitee
O
Olena • family_with_children • dk
10
Pros:

Все было прекрасно. Расположение, чистота, персонал и отличный завтрак. Очень хорошая парковка

2026-07-16 • via Nuitee
F
Frida • family_with_children • nl
8
Prima plek om te verblijven op loopafstand van het centrum.
Pros:

Ideale locatie. Je loopt zo naar het centrum. En heerlijke rituals-zeep in de badkamer.

Cons:

Niks

2026-07-16 • via Nuitee
T
Tanja • family_with_children • de
9
2026-07-16 • via Nuitee
I
Iris • family_with_children • be
10
Super!
Pros:

Vriendelijk personeel, het ontbijt

Cons:

Geen

2026-07-15 • via Nuitee
K
Kevser • family_with_children • tr
9
Fiyat performans çocuk dostu temiz güzel bir şehir oteli
Pros:

Temizliği, çalışanların ilgisi güler yüzü, çocuk dostu olması, fiyat dengesi güzeldi

Cons:

Zeminin halı olmasını beğenmedim cadde üzerinde olduğu için camı kapatmak gerekiyor ses gelmemesi için halı olduğu için de biraz tıkandık gece

2026-07-15 • via Nuitee
N
NURETTİN • solo_traveller • tr
9
2026-07-15 • via Nuitee
C
Ceyhun • solo_traveller • tr
10
Mükemmel bir konaklama
Pros:

Tesisin temizliği çok iyi.Ayrica odamız hazır olduğunda bizi erken almaları çok olumluydu.Petsonel de ayrıca profesyoneldi.

Cons:

Otoparkı ücretsiz veya daha uygun fiyatlı olabilirdi.

2026-07-15 • via Nuitee
K
Katharina • solo_traveller • at
8
2026-07-15 • via Nuitee
I
Isabelle • solo_traveller • lu
8
2026-07-15 • via Nuitee
O
Olga Anita • family_with_children • fr
5
Pros:

Le petit déjeuné,l’emplacement

Cons:

Personnel froid et pas accueillant, pas assez de grande serviette ,coffre fort non fonctionnel ,

2026-07-15 • via Nuitee