Novotel Köln City

Hotels
•
Novotel
8.3 (5777 reviews)
Bayenstr. 51 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Convenient location
Cons:
Unfriendly service instances
Room temperature issues
High breakfast prices

Categories

Cleanliness
8.55
Most reviews consistently mention clean rooms.
Service
8.05
Mixed sentiments; some reviews appreciate friendly staff, while others criticize specific interactions.
Location
8.55
Convenient location near the event venue and close to public transport.
Room Quality
8.05
Rooms were comfortable but had minor issues like temperature control and lack of amenities.
Amenities
8.05
Facilities like parking and breakfast options were praised, but some amenities were unavailable.
Value for Money
8.05
Some guests felt prices were high relative to offered amenities.
Food and Beverage
8.55
The breakfast was widely praised for variety and quality.
Overall Experience
8.55
Generally positive experiences, with appreciation for cleanliness and breakfast despite service flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:50

Property Description

Luxurious Accommodations
Experience tranquility in our soundproofed rooms with modern amenities such as flat-screen TVs and stylish bathrooms. Enjoy a peaceful night's sleep and wake up refreshed to start your day in Cologne.

Gastronomic Delights
Indulge in a culinary journey at Le Jardin Restaurant offering delectable Mediterranean cuisine on a terrace with a view. Sip on fine wines and savor small snacks at the chic Rive Gauche Bar, perfect for unwinding after a day of exploring the city.

Wellness and Recreation
Relax and rejuvenate at our sauna and fitness center, or let your little ones have a blast at the children's play corner. Stay connected with our free internet terminal and make the most of your stay at Novotel Köln City.

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.

Location

Guest Reviews

8.3
Based on 5777 reviews
Cleanliness: 8.55
Service: 8.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
F
Freitag • solo_traveller • de
8
2026-06-06 • via Nuitee
T
Tobias • solo_traveller • de
8
2026-06-06 • via Nuitee
P
Pasi • solo_traveller • fi
7
Pros:

Aamupala oli tosi hyvä, henkilökunta ystävällistä

Cons:

Wc:hen tuli pinttynyttä tupakanhajua ehkä ilmastoinnin kautta. Oli aika kamala haju koko vierailun ajan

2026-06-06 • via Nuitee
J
Jasmin • family_with_children • de
9
Richtig schön, wir kommen gerne wieder
Pros:

Sehr nett alle, super gelegen, perfekte Tiefgarage

Cons:

Bad etwas klein für drei Personen

2026-06-06 • via Nuitee
A
Anastasia • solo_traveller • de
9
2026-06-06 • via Nuitee
J
Juan • family_with_children • be
8
Cons:

El parking no está comprendido y hay que pagar todo el tiempo

2026-06-05 • via Nuitee
B
Bernd • couple • de
9
2026-06-05 • via Nuitee
S
Sabrina • family_with_children • de
8
Pros:

Sehr ruhig und gut gelegen

2026-06-05 • via Nuitee
Özer • family_with_children • tr
9
2026-06-05 • via Nuitee
K
Klaudija • family_with_children • de
9
2026-06-05 • via Nuitee
E
Evgenii • solo_traveller • ru
9
2026-06-04 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

It was very clean. It was close to where we needed to be. The staff was professional and friendly. The beds were comfortable. The breakfast was decent with many options.

Cons:

No coffee in lobby and only instant coffee in the room.

2026-06-04 • via Nuitee
S
Silke • solo_traveller • de
9
Pros:

Sehr ruhig das Hotel, super Service.

Cons:

Das Personal im Restaurant bzw. Frühstücksservice war sehr erkältet. Sie hat sich viel Mühe gegeben, eine Ansteckung zu vermeiden, aber die Befürchtung darum war doch da.

2026-06-04 • via Nuitee
D
Doris • solo_traveller • de
9
Immer wider war sehr schön
Pros:

Super Lage alle freundlich top

2026-06-03 • via Nuitee
M
matthias • family_with_children • de
7
Sehr zufrieden
Pros:

Sauber sehr nettes Personal

2026-06-02 • via Nuitee
M
murat • solo_traveller • tr
8
2026-06-02 • via Nuitee
T
Tuncay • family_with_children • tr
7
Pros:

Biraz uzak

2026-06-02 • via Nuitee
L
Lisa • solo_traveller • de
10
Pros:

Super Lage, nettes Personal

2026-06-01 • via Nuitee
E
Emre • family_with_children • tr
10
Merkezi konumda, otoparkının olması tercih sebebi
Pros:

Konumu merkezi

Cons:

Olumsuz bir durum görmedim, zaten 1 gece konakladım, personel gayet güleryüzlü ve yardımseverdi

2026-06-01 • via Nuitee
S
Sabrina • family_with_children • de
10
2026-06-01 • via Nuitee