Novotel Köln City

Hotels
Novotel
8.3 (5660 reviews)
Bayenstr. 51 , Cologne , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Convenient location
Cons:
Unfriendly service instances
Room temperature issues
High breakfast prices

Categories

Cleanliness
8.55
Most reviews consistently mention clean rooms.
Service
8.05
Mixed sentiments; some reviews appreciate friendly staff, while others criticize specific interactions.
Location
8.55
Convenient location near the event venue and close to public transport.
Room Quality
8.05
Rooms were comfortable but had minor issues like temperature control and lack of amenities.
Amenities
8.05
Facilities like parking and breakfast options were praised, but some amenities were unavailable.
Value for Money
8.05
Some guests felt prices were high relative to offered amenities.
Food and Beverage
8.55
The breakfast was widely praised for variety and quality.
Overall Experience
8.55
Generally positive experiences, with appreciation for cleanliness and breakfast despite service flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:50

Property Description

Luxurious Accommodations
Experience tranquility in our soundproofed rooms with modern amenities such as flat-screen TVs and stylish bathrooms. Enjoy a peaceful night's sleep and wake up refreshed to start your day in Cologne.

Gastronomic Delights
Indulge in a culinary journey at Le Jardin Restaurant offering delectable Mediterranean cuisine on a terrace with a view. Sip on fine wines and savor small snacks at the chic Rive Gauche Bar, perfect for unwinding after a day of exploring the city.

Wellness and Recreation
Relax and rejuvenate at our sauna and fitness center, or let your little ones have a blast at the children's play corner. Stay connected with our free internet terminal and make the most of your stay at Novotel Köln City.

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.

Location

Guest Reviews

8.3
Based on 5660 reviews
Cleanliness: 8.55
Service: 8.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
couple it
8
2026-04-25 via Nuitee
C
Cathleen family_with_children de
8
2026-04-22 via Nuitee
H
Hans Felix solo_traveller de
9
empfehlenswert
Pros:

„Das Zimmer war sehr geräumig und bot viel Platz zum Wohlfühlen.“

Cons:

sehr gut. vor allem die Lage zum Fluss

2026-04-22 via Nuitee
N
Nick family_with_children ae
8
Great location
Pros:

Clean, good location

2026-04-22 via Nuitee
C
Christian family_with_children de
8
Immer wieder gerne
Pros:

Wie immer super Frühstück. Kurzer Weg zur Bahnhallestelle!

Cons:

Die Schlafcouch für die Kinder. Habe für den nächsten Aufenthalt jetzt mal 2 Zimmer gebucht!

2026-04-20 via Nuitee
Y
YOU family_with_children kr
10
2026-04-20 via Nuitee
E
Eyyub family_with_children be
9
2026-04-20 via Nuitee
J
Julia solo_traveller de
10
2026-04-19 via Nuitee
M
matte95 extended_group it
8
Pros:

camera spaziosa e pulita, colazione con molta scelta e buona

2026-04-17 via Nuitee
M
Martin family_with_children de
8
Pros:

Lage des Hotels. Zu Fuß vieles erreichbar in Köln.

Cons:

- Frühstücksauswahl war sehr gut. Leider geschmacklich nicht optimal. Mehr eine 'Massenproduktion' als Exklusivität und Individualität.
- Nebenzimmer waren zu hören, teilweise etwas laut

2026-04-17 via Nuitee
M
Maxime solo_traveller fr
8
Pros:

L'emplacement et l'hôtel en général

2026-04-17 via Nuitee
R
Ricardo couple br
10
2026-04-17 via Nuitee
N
Nicole solo_traveller de
8
2026-04-16 via Nuitee
M
Melanie family_with_children de
8
2026-04-16 via Nuitee
H
hongteng couple fr
8
RAS
2026-04-15 via Nuitee
R
Rostem solo_traveller sy
9
2026-04-15 via Nuitee
P
Peter extended_group ch
7
2026-04-15 via Nuitee
M
Murat family_with_children tr
10
Ailecek rahatça kalabilirsiniz
Pros:

Konum, temiz ve konforlu gayet sakin bir hotel

2026-04-13 via Nuitee
M
Mohamed family_with_children eg
10
2026-04-13 via Nuitee
P
Pia family_with_children de
8
Alles super, gerne wieder!
Pros:

Sehr gute Lage, sehr freundliche Mitarbeiter, schönes Frühstück und Spielbereich für Kinder!

2026-04-13 via Nuitee