Novotel Köln City

Hotels
•
Novotel
8.3 (5504 reviews)
Bayenstr. 51 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Convenient location
Cons:
Unfriendly service instances
Room temperature issues
High breakfast prices

Categories

Cleanliness
8.55
Most reviews consistently mention clean rooms.
Service
8.05
Mixed sentiments; some reviews appreciate friendly staff, while others criticize specific interactions.
Location
8.55
Convenient location near the event venue and close to public transport.
Room Quality
8.05
Rooms were comfortable but had minor issues like temperature control and lack of amenities.
Amenities
8.05
Facilities like parking and breakfast options were praised, but some amenities were unavailable.
Value for Money
8.05
Some guests felt prices were high relative to offered amenities.
Food and Beverage
8.55
The breakfast was widely praised for variety and quality.
Overall Experience
8.55
Generally positive experiences, with appreciation for cleanliness and breakfast despite service flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:50

Property Description

Luxurious Accommodations
Experience tranquility in our soundproofed rooms with modern amenities such as flat-screen TVs and stylish bathrooms. Enjoy a peaceful night's sleep and wake up refreshed to start your day in Cologne.

Gastronomic Delights
Indulge in a culinary journey at Le Jardin Restaurant offering delectable Mediterranean cuisine on a terrace with a view. Sip on fine wines and savor small snacks at the chic Rive Gauche Bar, perfect for unwinding after a day of exploring the city.

Wellness and Recreation
Relax and rejuvenate at our sauna and fitness center, or let your little ones have a blast at the children's play corner. Stay connected with our free internet terminal and make the most of your stay at Novotel Köln City.

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.

Location

Guest Reviews

8.3
Based on 5504 reviews
Cleanliness: 8.55
Service: 8.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
M
Martin • family_with_children • de
9
Pros:

Sehr leckeres Frühstück.
Damen Herren beim Frühstück sehr aufmerksam.

2026-03-14 • via Nuitee
N
NURİ • extended_group • tr
8
2026-03-10 • via Nuitee
U
uğur • family_with_children • tr
5
Otoparkın ücretli olması can sıkıcı ve pahalı
Pros:

Su sebili çok iyi iş gördü. Konum çok iyi

Cons:

Otoparkını

2026-03-10 • via Nuitee
B
BenLi24 • family_with_children • de
9
2026-03-07 • via Nuitee
H
Hacer • family_with_children • tr
10
Çok temizdi
Cons:

Biraz uzak merkezi değil

2026-03-05 • via Nuitee
S
Surendiran • family_with_children • nl
9
Pros:

Good staff

2026-03-04 • via Nuitee
R
Rainer • couple • de
10
Ein schöner Kurztrip und ein sehr gutes Hotel
Pros:

Es hat uns sehr gut gefallen. Das Frühstück war reichhaltig und eine sehr große Auswahl, da dürfte für jeden etwas dabei sein. Das Personal war freundlich und hilfsbereit. Der Check In war bereits am Vormittag möglich. Wir hatten ein Zimmer mit Ausblick auf den Rhein.

Cons:

Es gab zwar einen Fön im Bad, aber keine Steckdose. Das ist das einzige, was es von unserer Seite aus zu kritisieren gibt, aber wäre kein Grund das nächste Mal ein anderes Hotel zu nehmen

2026-03-04 • via Nuitee
E
Erdem • family_with_children • tr
10
Pros:

Konum çok iyi yerde. Odalar temiz.Çalıçanlar yardımcı oluyor.

2026-03-04 • via Nuitee
M
Martine • couple • lu
9
2026-03-04 • via Nuitee
S
Sven • solo_traveller • de
9
Ich komme gerne wieder
Pros:

Schicke moderne Zimmer, tolle Lage

2026-03-03 • via Nuitee
F
Florian • family_with_children • de
7
Pros:

Klasse Frühstück und Barfood

Cons:

Starker Abflussgeruch im Zimmer, der auch nach mehrmaligem Spülen und Lüften nicht verschwand

2026-03-03 • via Nuitee
D
DIMITRIOS • extended_group • gr
9
2026-03-03 • via Nuitee
K
kaivan • solo_traveller • ae
9
2026-03-03 • via Nuitee
D
Dorothee • couple • de
10
Sehr gutes Hotel für einen Kurztrip nach Köln City
Pros:

Das Hotel hatte alle Vorzüge, die wir brauchten für einen Kurzurlaub in Köln: es war gut erreichbar, nahe bei unserer Location in der Südstadt, sauber , freundlich und hatte eine abgeschlossene große Tiefgarage ohne Platzprobleme, so dass wir unseren Wagen sicher dort hinstellen konnten, da wir bereits Skisachen für den anschließenden Skiurlaub dabei hatten.

Cons:

Nichts

2026-03-02 • via Nuitee
J
Jose Antonio • family_with_children • es
9
Me gustó mucho
Pros:

Todo estaba muy limpio y muy cómodo

Cons:

Nada

2026-03-02 • via Nuitee
M
Maho • family_with_children • de
8
2026-03-01 • via Nuitee
F
Frank • family_with_children • de
7
Angenehmer Aufenthalt
Pros:

Ausstattung der Zimmer und Sauberkeit

Cons:

Eine große Bettdecke statt zwei kleinerer im Doppelbett.

2026-03-01 • via Nuitee
S
Sabine • solo_traveller • de
9
2026-03-01 • via Nuitee
S
Samuel • family_with_children • de
9
Familie Feuer und Flamme für Köln dank Basis im Novotel
Pros:

Direkt am Rhein, dortigen Privatboothafen, wunderbar. Fußläufig zu Schokomuseum und Innenstadt. Absolut kinderfreundlich. Gerne wieder.

Cons:

Parkplatzpreise Tiefgarage waren zu hoch

2026-03-01 • via Nuitee
Y
Yuliia • family_with_children • ua
7
2026-03-01 • via Nuitee