Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Convenient location
Cons:
Unfriendly service instances
Room temperature issues
High breakfast prices

Categories

Cleanliness
8.55
Most reviews consistently mention clean rooms.
Service
8.05
Mixed sentiments; some reviews appreciate friendly staff, while others criticize specific interactions.
Location
8.55
Convenient location near the event venue and close to public transport.
Room Quality
8.05
Rooms were comfortable but had minor issues like temperature control and lack of amenities.
Amenities
8.05
Facilities like parking and breakfast options were praised, but some amenities were unavailable.
Value for Money
8.05
Some guests felt prices were high relative to offered amenities.
Food and Beverage
8.55
The breakfast was widely praised for variety and quality.
Overall Experience
8.55
Generally positive experiences, with appreciation for cleanliness and breakfast despite service flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:50

Property Description

Luxurious Accommodations
Experience tranquility in our soundproofed rooms with modern amenities such as flat-screen TVs and stylish bathrooms. Enjoy a peaceful night's sleep and wake up refreshed to start your day in Cologne.

Gastronomic Delights
Indulge in a culinary journey at Le Jardin Restaurant offering delectable Mediterranean cuisine on a terrace with a view. Sip on fine wines and savor small snacks at the chic Rive Gauche Bar, perfect for unwinding after a day of exploring the city.

Wellness and Recreation
Relax and rejuvenate at our sauna and fitness center, or let your little ones have a blast at the children's play corner. Stay connected with our free internet terminal and make the most of your stay at Novotel Köln City.

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.3
Based on 6140 reviews
Cleanliness: 8.55
Service: 8.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
D
David solo_traveller de
8
2026-09-12 via Nuitee
S
Stephanie family_with_children at
10
2026-09-11 via Nuitee
J
Jordy couple nl
8
2026-09-11 via Nuitee
U
Umege family_with_children de
9
Pros:

Everything

Cons:

Nothing

2026-09-11 via Nuitee
A
Adian family_with_children de
8
2026-09-10 via Nuitee
A
Aslınur family_with_children tr
7
2026-09-09 via Nuitee
B
Berdien family_with_children nl
6
Fijn en prettig hotel.
Pros:

Het is fijne locatie, goede bedden fijne kamer en lekker ontbijt.

Cons:

Er was veel overlast van andere bezoekers rennend en stampend, en bij het ontbijt was het erg druk bij de pancakes ik miste goede begeleiding.

2026-09-09 via Nuitee
J
Julia solo_traveller de
10
Pros:

Alles

2026-09-09 via Nuitee
P
Pinar family_with_children tr
10
2026-09-09 via Nuitee
F
Florian family_with_children de
9
2026-09-08 via Nuitee
B
Bettina couple de
8
2026-09-07 via Nuitee
T
Tetschner solo_traveller de
10
2026-09-07 via Nuitee
N
Noman solo_traveller ie
9
Pros:

Clean, comfortable, great location

2026-09-07 via Nuitee
N
Nicola family_with_children gb
6
2026-09-07 via Nuitee
D
Daniel Huber solo_traveller de
9
Pros:

Die Dame im 2 Lehrjahr namens elina hat uns immer sehr gute freundlichen Auskunft gegeben ansonsten top jederzeit wieder und natürlich novotel!!!

2026-09-06 via Nuitee
T
Thomas family_with_children de
8
2026-09-06 via Nuitee
F
Frank family_with_children de
10
Super, dieses Hotel würde ich jederzeit wieder buchen.
Pros:

Die zentralen Lage direkt an der Rheinpromenade neben dem Schokoladenmuseum

Cons:

Ich finde die Parkplätze etwas knapp

2026-09-06 via Nuitee
K
Kristina family_with_children de
8
2026-09-05 via Nuitee
O
Olena family_with_children de
10
2026-09-05 via Nuitee
R
Roman family_with_children de
10
2026-09-05 via Nuitee