Best Western Plus CHC Florence

Hotels
Best Western Plus
7.9 (1619 reviews)
Via Francesco Baracca 199/A , Florence , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Limited restaurant choices
Small bathroom
Lack of visible signage

Categories

Cleanliness
7.54
Cleanliness received mixed sentiments with some mentions of cleanliness being good but limited complaints about the restaurant choices.
Service
8.51
Many reviews highlight the friendly and accommodating behavior of the staff.
Location
8.05
Several reviews commend the convenient location near public transport and airports, though some mention minor inconveniences.
Room Quality
8
Rooms were described as comfortable and clean, with decent size, although there were comments about small bathrooms.
Amenities
7.53
Some mentions of lacking specific amenities such as visible signage and features in the restaurant.
Value for Money
7.99
Reviewers noted a good ratio of price to quality, although slight adjustments were needed.
Food and Beverage
7.54
Mixed feedback on breakfast quality and limitations in the restaurant choices.
Overall Experience
8.01
Overall experience reflected a positive stay with good customer service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:39

Property Description

Convenient Location
Best Western Plus CHC Florence is strategically located near major motorways and the airport, ensuring easy access for travelers. A short bus ride will take you to the historic center, allowing you to explore the city with ease.

Comfortable Accommodation
Each room at Best Western Plus CHC Florence is equipped with individual air conditioning, a private bathroom, and free Wi-Fi access. The thoughtful amenities like bath/shower and hairdryer enhance your stay, providing comfort and convenience.

Safety and Protection
With our Special Protection Program, the safety of our guests and staff is our top priority. Rest assured that precise safeguards are in place to ensure a worry-free stay at our hotel.

Book your stay at Best Western Plus CHC Florence now and experience convenience, comfort, and top-notch safety measures during your visit.

Important information:

The private garage is available at extra cost and can be booked in advance.

When booking more than 4 rooms, different policies and additional supplements may apply.

The hotel has 15 free parking spaces subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

Location

Guest Reviews

7.9
Based on 1619 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.05
Room Quality: 8
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.01
R
Riccardo family_with_children it
6
Comodo come sosta per spezzare il viaggio.
Pros:

Stanza grande e accogliente

Cons:

Prezzo non congruo rispetto all’albergo e alla posizione

2026-04-11 via Nuitee
V
Viti family_with_children it
8
Pros:

La disponibilità di parcheggiare, la disponibilità dello staff e anche la pulizia. Con 5 minuti a piedi si raggiunge la tramvia e l'uscita con l'auto da Firenze è facile e rapida.

Cons:

Nella dotazione doccia, ho visto solo lo shampo e avrei gradito un prodotto più specifico. A colazione avrei gradito anche dei formaggi in più oltre l'unico che era disponibile.

2026-04-11 via Nuitee
A
Alessandro family_with_children it
8
Pros:

Colazione abbondante e varia;
Posizione buona: distanza dal centro 20 minuti di macchina o con i mezzi pubblici (tram o bus), vicino ad autostrada ed aeroporto
Buona soluzione per famiglie: camera familiare con buoni spazi per 4 persone con letto matrimoniale e due letti
Buono rapporto qualità prezzo.

Cons:

Le stanze risentono dell'età dello stabile. Il bagno non ha finestre e l'aspiratore non funziona.
Ho fruito del ristorante interno per necessità ma non lo consiglierei, bassa qualità e quantità limitate.
Parcheggio privato hotel limitato nel numero dei posti e difficile da raggiungere.
L'hotel è su una strada ad alto scorrimento, vicino a ferrovia ed aeroporto per cui la notte si sentono comunque rumori che le finestre non riescono a filtrare.

2026-04-07 via Nuitee
A
Ayeshah family_with_children gb
8
Provided you are in right room, good stay
Pros:

Hotel staff add value to hotel as informative and friendly.

I believe breakfast selection is better than other 4* hotels I've tried in other hotels in Tuscany.

Hotel is 1-2 stops on tram from airport, from 15 minutes by bus/tram to city centre.

Very spacious room, the original double was smaller but fine though TV signal not the best.

Very comfortable bed.

Tea tray and fridge.

Cons:

When we first checked in there was a intolerable drain smell (this smell reached to the top floor and even after a shower was noticeable). Staff explained this is noticeable on one side of the hotel and they did change our room.

The original room we stayed in had bad water pressure from the shower and I think the shower head points the wrong direction - should be fixed to end not middle).

As apparent in many Italian hotels, bathroom dated, the room we moved in was somewhat refurbished.

It isn’t possible to open the window as this location is very noisy with traffic.

2026-04-06 via Nuitee
M
mulai couple ma
9
2026-04-06 via Nuitee
S
Silvia family_with_children it
6
Pros:

Vicinanza dal tram per arrivare in centro

Cons:

Nn é assolutamente un quattro stelle. Bagno piccolissimo e risistemato in maniera posticcia, struttura vecchia.

2026-04-05 via Nuitee
B
Bogdanovic family_with_children ch
10
2026-04-05 via Nuitee
G
Gheorghe solo_traveller ch
8
2026-04-04 via Nuitee
S
Sonja family_with_children de
5
Pros:

Nettes Personal

Cons:

Sehr laut, liegt an einer viel befahrenen Straße , schlecht isoliert

2026-04-03 via Nuitee
A
Andreea solo_traveller it
9
2026-04-01 via Nuitee
M
Mykhailo Popkov family_with_children ua
8
Pros:

Comfortable beds

Cons:

Breakfast: Scrambled eggs, tomatoes and minced meat were not fresh

2026-03-31 via Nuitee
F
F. solo_traveller it
6
Cons:

Scarsità di parcheggio, camere obsolete, colazione mediocre.

2026-03-28 via Nuitee
T
Thomas family_with_children se
10
2026-03-28 via Nuitee
C
cptn extended_group ch
7
2026-03-27 via Nuitee
F
Francesco couple it
6
Brevissimo soggiorno in una struttura ben collegata ma con scarsa manutenzione
Pros:

La disponibilità di parcheggio gratuito in prossimità e il buon collegamento con l’uso dell’automobile. Colazione abbondante anche se con prodotti di qualità rivedibile

Cons:

Migliorabili pulizia e dotazioni della camera. Impianti elettrico e idraulico funzionanti ma vecchi. Sifone del bagno da manutenere per evitare odori di ristagno.

2026-03-27 via Nuitee
R
Rizwan family_with_children id
8
Pros:

Breakfast excellent

Cons:

Room very small for 4 guest inside

2026-03-27 via Nuitee
M
Maria family_with_children it
8
2026-03-27 via Nuitee
A
Alessandro solo_traveller it
5
2026-03-26 via Nuitee
E
Erik Percivati solo_traveller it
7
2026-03-23 via Nuitee
L
Leonardo extended_group it
8
2026-03-23 via Nuitee