Best Western Plus CHC Florence

Hotels
•
Best Western Plus
7.9 (1767 reviews)
Via Francesco Baracca 199/A , Florence , it
+39 055 431151

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Limited restaurant choices
Small bathroom
Lack of visible signage

Categories

Cleanliness
7.54
Cleanliness received mixed sentiments with some mentions of cleanliness being good but limited complaints about the restaurant choices.
Service
8.51
Many reviews highlight the friendly and accommodating behavior of the staff.
Location
8.05
Several reviews commend the convenient location near public transport and airports, though some mention minor inconveniences.
Room Quality
8
Rooms were described as comfortable and clean, with decent size, although there were comments about small bathrooms.
Amenities
7.53
Some mentions of lacking specific amenities such as visible signage and features in the restaurant.
Value for Money
7.99
Reviewers noted a good ratio of price to quality, although slight adjustments were needed.
Food and Beverage
7.54
Mixed feedback on breakfast quality and limitations in the restaurant choices.
Overall Experience
8.01
Overall experience reflected a positive stay with good customer service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:39

Property Description

Convenient Location
Best Western Plus CHC Florence is strategically located near major motorways and the airport, ensuring easy access for travelers. A short bus ride will take you to the historic center, allowing you to explore the city with ease.

Comfortable Accommodation
Each room at Best Western Plus CHC Florence is equipped with individual air conditioning, a private bathroom, and free Wi-Fi access. The thoughtful amenities like bath/shower and hairdryer enhance your stay, providing comfort and convenience.

Safety and Protection
With our Special Protection Program, the safety of our guests and staff is our top priority. Rest assured that precise safeguards are in place to ensure a worry-free stay at our hotel.

Book your stay at Best Western Plus CHC Florence now and experience convenience, comfort, and top-notch safety measures during your visit.

Important information:

The private garage is available at extra cost and can be booked in advance.

When booking more than 4 rooms, different policies and additional supplements may apply.

The hotel has 15 free parking spaces subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

7.9
Based on 1767 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.05
Room Quality: 8
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.01
E
Enrico • family_with_children • it
9
Favoloso, ritornerei sicuramente se dovessi trovarmi nuovamente in zona
Pros:

Camera molto pulita, confortevole e spaziosa. bagno molto piccolo ma funzionale e pulito, ci è stata data la camera prima dell'orario indicato perchè era già disponibile e avendo un bambino piccolo ho molto apprezzato. parcheggio davanti all'hotel comodo, gratuito ed all'ombra. non c'è tantissimo posto ma se si è fortunati lo si trova. personale all'accettazione un pò scarso e poco preparato ma cmq molto gentile e cortese. mi ritengo molto soddisfatta del nostro breve soggiorno

Cons:

la colazione era buona, ma non era disponibile una offerta vegetale (latte di soia a parte): non c'erano croissant o biscotti senza prodotti animali, niente yogurt, nessuna pietanza salata calda (c'erano solo uova e bacon). avrei apprezzato almeno delle patate e dei fagioli e dei croissant vegani.

2026-09-03 • via Nuitee
A
Andrea • extended_group • it
8
2026-09-03 • via Nuitee
A
Abi • solo_traveller • us
10
Nice staff, late check-in, clean rooms, fabulous breakfast, good location!
Pros:

I loved that check in was until midnight--so helpful when one of my bags was lost at the airport! When I arrived, even so late into the night, the staff was so helpful and friendly. The next morning when I came down the breakfast was divine! So many croissants and many other delicious things to chose from. The room itself was very nice and clean, the bathroom was well stocked with towels, soaps, and a toothbrush etc. The hotel was also in a good location to walk just up the street to a bus stop the next morning, which is much cheaper than taking a taxi into the city!

Cons:

The eggs at breakfast were a bit watery

2026-09-03 • via Nuitee
R
Rrica • solo_traveller • it
9
2026-09-03 • via Nuitee
A
Alberico • family_with_children • de
7
Für eine Nacht ok 👌
Pros:

Im eigenen Restaurant war das Essen ganz gut und die Bedienung Georgia sehr nett .Das Frühstück was sehr gut riesige Auswahl .

Cons:

Die Klimaanlagen haben anfangs nicht richtig im Ganzen Hotel . Es war im 7 Stock zu warm . Im laufe des Abends wurden die Klimaanlagen repariert und in der Nacht funktionierte dann wieder zum Glück alles .

2026-09-02 • via Nuitee
I
Ingrid • family_with_children • us
10
2026-09-02 • via Nuitee
B
BOUTAYEB • extended_group • fr
10
Foncez !!! Personnel au top 👌🏼
Pros:

J’ai beaucoup aimé la décoration du hall ainsi que les couloirs de l’hôtel qui font un peu Anglais!
Le personnel est vraiment d’une gentillesse !! Le réceptionniste Luca qui nous a accueilli très tard nous a accueilli avec le sourire et à su répondre à nos questions malgré la barrière de la langue
Le personnel du petit déjeuner également… sans oublier le réceptionniste qui était présent le matin
Bref un sans faute pour cette équipe vraiment pleine de gentillesse envers les touristes
Merci beaucoup

2026-09-01 • via Nuitee
C
Chao • solo_traveller • it
7
2026-09-01 • via Nuitee
A
Angelica Maria • solo_traveller • mx
10
Pros:

El desayuno muy bueno, sin embargo sugiero que haya opciones veganas

Cons:

Que el desayuno tenga poca opción vegana

2026-08-31 • via Nuitee
N
NIKOLETTA • extended_group • gr
8
Ικανοποιητική
Pros:

Το προσωπικό ήταν πολύ εξυπηρετικό!

Cons:

Η τοποθεσία του ξενοδοχείου.

2026-08-31 • via Nuitee
V
Vreni • solo_traveller • ch
8
2026-08-31 • via Nuitee
S
Simone • solo_traveller • it
8
2026-08-31 • via Nuitee
J
Jean-Grégoire • family_with_children • fr
6
Bon séjour
Pros:

Bagnoire ; personnel ; chambre soignée ; literie parfaite

Présence de parking

Cons:

Odeurs désagréables dans les couloirs, dans le hall d'accueil...

Parking délabré (mais nous étions satisfaits au moins d'avoir un parking)

2026-08-29 • via Nuitee
G
Giambattista • solo_traveller • it
10
2026-08-29 • via Nuitee
J
Jan • solo_traveller • de
1
2026-08-28 • via Nuitee
A
audrey • solo_traveller • fr
7
2026-08-28 • via Nuitee
J
Jean Francois • solo_traveller • fr
8
Couchage douche
Pros:

Tout était très bien nous avons passé un très bon moment

Cons:

Les matelas très compliqué à dormir au moins de douche très calcaire manque une porte

2026-08-26 • via Nuitee
L
Lucie • solo_traveller • fr
9
2026-08-26 • via Nuitee
V
Vaimiti • couple • pf
8
Simple mais efficace
Pros:

Le calme

2026-08-24 • via Nuitee
M
Mancuso • couple • it
10
2026-08-23 • via Nuitee