Best Western Plus CHC Florence

Hotels
•
Best Western Plus
7.6 (1679 reviews)
Via Francesco Baracca 199/A , Florence , IT
+39 055 431151

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
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Review Highlights

Pros:
Convenient location close to airport, tram and train
Helpful, friendly and multilingual staff
Good/abundant breakfast in many reviews
Minibar/fridge and provided toiletries appreciated
Perceived good value by several guests
Cons:
Bathroom problems and inconsistent room cleanliness (blocked sinks, small bathrooms)
Noise and poor soundproofing; some rooms face a busy road
Outdated rooms and maintenance issues (TVs not working, stuck windows, loose fittings)
Limited parking and lack of room security locks
Breakfast quality inconsistent (dry bread, limited variety at times)

Categories

Cleanliness
5.5
Multiple reviews cite poor bathroom condition (blocked sink, unusable lavabo), uneven room cleaning and some guests explicitly noted rooms/bathroom cleanliness below expectations.
Service
9.4
Consistently praised: staff described as very helpful, friendly and professional; assisted with taxi reservations and multilingual/helpful interactions across several reviews.
Location
8.6
Frequently noted as convenient—close to the airport, tram and train station—though a few reviews mention noise from a nearby 4‑lane road and mixed surroundings.
Room Quality
6.5
Mixed feedback: some rooms modern and comfortable, but several reports of outdated rooms, small bathrooms, malfunctioning TV, blocked windows and maintenance issues.
Amenities
7.5
Positives include toiletries, minibar/fridge and available breakfast; negatives include limited parking, no room security locks, no international TV channels in some rooms and A/C limited to cooling.
Value for Money
7.6
Mixed but generally positive: multiple guests call it good value or 'custo benefício', while a few feel it is overpriced for what is offered.
Food and Beverage
7.3
Breakfast often described as abundant and a highlight, though several guests noted quality issues (dry rolls, limited cheese/charcuterie variety) and inconsistent product quality.
Overall Experience
8.4
Overall mixed-but-positive for short stays: many praise location and service and report satisfactory stays, while others note maintenance, noise and cleanliness issues that lowered expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location
Best Western Plus CHC Florence is strategically located near major motorways and the airport, ensuring easy access for travelers. A short bus ride will take you to the historic center, allowing you to explore the city with ease.

Comfortable Accommodation
Each room at Best Western Plus CHC Florence is equipped with individual air conditioning, a private bathroom, and free Wi-Fi access. The thoughtful amenities like bath/shower and hairdryer enhance your stay, providing comfort and convenience.

Safety and Protection
With our Special Protection Program, the safety of our guests and staff is our top priority. Rest assured that precise safeguards are in place to ensure a worry-free stay at our hotel.

Book your stay at Best Western Plus CHC Florence now and experience convenience, comfort, and top-notch safety measures during your visit.

Important information:

The private garage is available at extra cost and can be booked in advance.

When booking more than 4 rooms, different policies and additional supplements may apply.

The hotel has 15 free parking spaces subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

7.6
Based on 1679 reviews
Cleanliness: 5.5
Service: 9.4
Location: 8.6
Room Quality: 6.5
Amenities: 7.5
Value for Money: 7.6
Food and Beverage: 7.3
Overall Experience: 8.4
J
Jurcuta • couple • it
8
2026-11-06 • via Nuitee
J
Jurabart • couple • hr
5
2026-11-05 • via Nuitee
N
Nicolas • couple • it
8
Molto piacevole
Pros:

Personale molto educato e struttura molto accogliente
Colazione ottima posto pulito

Cons:

Purtroppo nel bagno mancava un anta alla doccia obbligando ad usare il bagno uno alla volta per evitare di fare la doccia in 2

2026-11-05 • via Nuitee
S
Serena • family_with_children • it
10
Pros:

Tutto molto accurato e accogliente

Cons:

Bagno un po' piccolino ma con tutti i comfort

2026-11-03 • via Nuitee
P
Paola • family_with_children • co
10
Pros:

Todo

2026-11-02 • via Nuitee
M
Matillon-Mirabel • family_with_children • fr
8
Pratique et bon rapport qualité prix
Pros:

Chambre disponible tôt, spatieuse pour 4personnes, proche de l’aéroport facile pour un départ à 5h

Cons:

L’isolation phonique est mauvaise, et chambre qui sentait la fumée de cigarette, salle de bain un peu vétuste

2026-11-01 • via Nuitee
Z
Zambelli • family_with_children • it
8
2026-11-01 • via Nuitee
A
Anzor • family_with_children • fr
8
2026-10-31 • via Nuitee
L
Luisa • family_with_children • gt
8
2026-10-31 • via Nuitee
N
Nathalie • family_with_children • es
7
2026-10-27 • via Nuitee
M
masi • couple • it
10
2026-10-26 • via Nuitee
S
sandrine • couple • fr
9
Hotel 4 * à recommander
Pros:

Hotel bien placé à 10 mn du tramway. Grande chambre propre conforme à la description. Décoration moderne .literie confortable.
On a apprécié les produits dans la salle de bains ainsi que le frigo avec des petites bouteilles d'eau.
Petit déjeuner copieux ( sale et sucré) . Personnel très serviable qui a fait l'effort de parler français.
Ils se sont occupés de nous réserver le taxi pour l'aéroport.

Cons:

L'insonorisation n'est pas au top .

2026-10-25 • via Nuitee
L
Lucia • couple • it
5
Il bagno in camera era molto messo male , il lavabo completamente inutilizzabile , TV non funzionant
Pros:

Colazione buona prodotti buoni e buon assortmento

Cons:

Camera fredda,
Lavandino otturato
TV non funzionante

2026-10-25 • via Nuitee
L
Losano • solo_traveller • it
10
2026-10-24 • via Nuitee
V
Vincenzo • family_with_children • it
10
2026-10-24 • via Nuitee
E
Elise • family_with_children • fr
7
Un hôtel correct pour un passage ponctuel
Pros:

Proximité avec l'aéroport mais y aller en tramway (2 arrêts) puis à pied.
Arrivée très tardive possible.

Cons:

Le long d'une 4 voies assez bruyante tôt le matin en semaine.
Petit déjeuner moyen niveau qualité des produits mais choix présents.

2026-10-21 • via Nuitee
G
Giovanni • couple • it
4
2026-10-20 • via Nuitee
J
JoAnn • solo_traveller • ca
4
Street noise and adjacent room noise. Old hotel.
Pros:

Location

Cons:

The rooms are not sound proof, you can hear conversations from other rooms. Rooms don’t have security locks

2026-10-18 • via Nuitee
U
Ursula • couple • pe
10
Pros:

El servicio del hotel muy bueno, todo el personal dispuesto a ayudar. Está muy cerca del aeropuerto y cerca de la estación del tren, lo que permite llegar muy rápido al centro de la ciudad. Cuentan con un buen servicio de desayuno!!

Cons:

Todo estuvo bien.

2026-10-16 • via Nuitee
M
Massimo Cimini • solo_traveller • it
7
Pros:

La posizione non troppo lontano dal posto che dovevo raggiungere

Cons:

Camera e soprattutto bagno molto piccolo, pulizia camera non eccellente.

Colazione scarsa per un 4 stelle

2026-10-15 • via Nuitee