Hilton Stockton

Hotels
•
Hilton Hotels & Resorts
8.5 (415 reviews)
2323 Grand Canal Boulevard , Stockton , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (Brian, Roslyn, Farisha)
Clean and comfortable rooms
Pleasant toiletries (soap & lotion)
Great hospitality and helpful front desk
Nice patio/lounge area
Cons:
Noise from nearby maintenance/generator affecting rooms
Computer system outage prevented at least one check-in
Construction and broken elevator causing waits
No water reported in one room's shower
Breakfast and some pricing perceived as expensive
Outside areas lacking lighting and looked dirty

Categories

Cleanliness
9.3
Rooms repeatedly described as clean and comfortable; a few mentions that exterior/walk areas were dirty.
Service
9.9
Strongly positive: multiple guests named staff (Brian, Roslyn, Farisha) for exceptional, welcoming, and problem‑resolving service.
Location
8
Mixed sentiment: some guests praised the location, while others noted issues (being placed near a noisy maintenance closet, lack of street lighting/crosswalk).
Room Quality
7.5
Generally comfortable and clean, but problems reported including noisy rooms near maintenance, ongoing remodeling, and at least one room with no shower water.
Amenities
9.3
Positive mentions for in‑room toiletries (soap and lotion) and a pleasant patio; some disruption from remodeling.
Value for Money
7
Several guests felt price was high for a night and that breakfast was expensive, giving mixed/negative value impressions.
Food and Beverage
7.5
Limited comments focused on breakfast being expensive; no strong positive F&B feedback.
Overall Experience
9.5
Overall stays skew positive due to excellent staff service that turned difficult situations around, though a few guests experienced significant issues (failed check‑in, noise, water outage).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Amenities
The Hilton Stockton, located just 2 miles from the University of the Pacific, offers a range of luxurious amenities including an outdoor pool, gym, and jacuzzi. Guests can also enjoy the convenience of a restaurant serving American cuisine on-site.

Convenient Facilities
With free Wi-Fi, flat-screen cable TVs, and business center access, guests can stay connected and productive during their stay. The hotel also features meeting facilities for any business needs.

Ideal Location
Situated within walking distance of Quail Lake and close to popular attractions like The Haggin Museum and Bob Hope Theatre IFG, Hilton Stockton provides the perfect base for exploring the area. Book now for a memorable stay in California!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 415 reviews
Cleanliness: 9.3
Service: 9.9
Location: 8
Room Quality: 7.5
Amenities: 9.3
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 9.5
K
Kandy • couple • us
7
I am a member of this hotel with all Hiltons but this was a first I was not completely happy with them.
Pros:

The rooms were clean and comfortable.

Cons:

We use the Hilton often when we are in Stkn but this was the first time the put us near a maintenance closet were there was some kind of generator or something that made loud noises all through the night. It was so annoying. We had a very important event to attend so I didn’t have time to complain or change rooms.

2026-10-31 • via Nuitee
M
MICHAEL • solo_traveller • us
8
2026-10-23 • via Nuitee
S
shari • family_with_children • us
1
I did not get to stay at your property because your computer was down and they could not book me in
Cons:

When I arrived there, the computer system was down and they were not able to access my reservation. I had to go to a different hotel.

2026-10-22 • via Nuitee
L
Leonard • couple • us
1
2026-10-21 • via Nuitee
G
Gina • solo_traveller • us
10
2026-10-20 • via Nuitee
S
Susan • couple • us
10
2026-10-18 • via Nuitee
C
Christopher • couple • us
10
Pros:

Location and staff

Cons:

Price could be better for a night. Breakfast was expensive

2026-10-17 • via Nuitee
T
thitinan • family_with_children • us
9
great stay love the soap and lotion
Pros:

I love the soap and the lotion smell so good

Cons:

They been remodel when I stay

2026-10-13 • via Nuitee
M
Melissa • family_with_children • us
10
2026-10-08 • via Nuitee
M
McMurtrie • solo_traveller • us
8
2026-10-07 • via Nuitee
M
Matthew • solo_traveller • us
10
Perfect!!
Pros:

The place had no flaws..and the staff was very professional and curtious..

Cons:

Nothing

2026-10-07 • via Nuitee
M
Matt • couple • us
3
Disappointed
Pros:

The location

Cons:

This hotel is under construction, one elevator is broken and you have to wait for the construction workers as they us the operating elevator

2026-09-09 • via Nuitee
B
Becki • couple • us
8
It was fine.
Cons:

In general the outside was dirty walking around the outside area. No street light or crosswalk to cross street.

2026-09-05 • via Nuitee
R
Rochelle • couple • us
6
2026-09-04 • via Nuitee
A
Abel • couple • us
1
Cons:

We don’t have water in the room to the shower

2026-09-02 • via Nuitee
A
Abel • couple • us
10
2026-09-02 • via Nuitee
5
505tjg • Business
10
Great stay
Pros:

Everything was great, great hospitality, clean rooms, thanks to Roslyn I had a great stay!

2026-08-26 • via Tripadvisor
M
mirellix • Family • Stockton, California
10
Simply Brian
Pros:

Brian at the front desk is simply wonderful! He is always so kind, thoughtful, and welcoming every time I come to this hotel. He always has a kind or encouraging word to share, and you can tell he genuinely cares about people. He is truly an asset to this hotel! Thank you for being U Brian !

2026-08-22 • via Tripadvisor
G
G4544HPmanuelz • Business
10
10 out Of 10
Pros:

Always best experience checking in with Roslyn at Front desk . She is very welcoming with great customer service . Always feel so welcomed coming at this location!!

2026-08-20 • via Tripadvisor
5
50jbp • Couples • Tiverton, Rhode Island
10
Nice night in Stockton
Pros:

After hanging out on the awesome patio and talking with my nephew and his girlfriend my wife and I were going to head out and get some things at the store. Farisha and Roslyn inquired about what we needed while we were back in the lobby. They said Hilton has everything you need right here and helped us find the items.
Great rooms and great staff! Hilton exceeded our expectations on our trip to Stockton.

JB

2026-08-20 • via Tripadvisor