The Park Kolkata

Hotels
8.8 (1348 reviews)
17 Park Street , Kolkata , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good housekeeping
Great location
Nice food options
Cons:
Dirty rooms
Rude staff
Slow check-in

Categories

Cleanliness
8.13
Rooms were dirty and had an old carpet smell.
Service
9.1
Housekeeping staff were extremely nice and attentive.
Location
9.64
Location could not be better, with easy access to local transport.
Room Quality
8.09
Rooms were average compared to better hotels.
Amenities
9.12
Good amenities but check-in process was slow.
Value for Money
8.08
The room cleanliness and charge discrepancies detracted from overall value.
Food and Beverage
9.13
Breakfast had a great spread.
Overall Experience
9.1
Decent experience but with some notable service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Luxurious Dining Options
The Park, Kolkata boasts 8 dining options, including Roxy bar, Tantra nightclub, and Someplace Else for live performances. Aqua offers an al fresco dining experience, ensuring guests have a variety of culinary delights to choose from.

Stylish and Modern Rooms
The hotel's rooms feature modern décor and amenities such as a flat-screen TV, DVD player, and rain showers in the en suite bathrooms. Guests can enjoy complimentary Wi-Fi and a comfortable stay in the heart of downtown Kolkata.

Convenient Facilities and Services
From a fitness centre and swimming pool for relaxation to currency exchange and car rental services, The Park, Kolkata ensures a hassle-free stay. Additional services like a business centre, 24-hour room service, and butler service cater to all guest needs.

Book your luxurious stay at The Park, Kolkata on historic Park Street now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1348 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.64
Room Quality: 8.09
Amenities: 9.12
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 9.1
E
Elsayed solo_traveller kw
6
2026-02-14 via Nuitee
L
Lois solo_traveller gb
10
Extremely enjoyable despite the hiccups!
Pros:

The rooms the layout the indoor / outdoor facilities the pool and the live band!

Cons:

Would’ve been good to have know what was available and where - went on an explore but missed out on much. Maybe the info was on the screen but the TV in my room didn’t work. All the staff were lovely and helpful . I booked my early morning 6am car to the airport repeatedly as reception didn’t confirm and repeatedly had no record of it. No one called me when the car arrived . Haven’t received itemised bill for my extras yet!

2026-02-14 via Nuitee
R
Radheshyam family_with_children in
5
NOt good stay
Pros:

Location

Cons:

Room and facility

2026-02-14 via Nuitee
T
Trevor solo_traveller ca
8
2026-02-13 via Nuitee
A
Aakriti solo_traveller ae
3
2026-02-11 via Nuitee
R
REKNID couple in
7
We had a wonderful stay with a slight pinch on the pocket.
Pros:

The location is the USP of this hotel and is known to everyone. The in house amenities and the facilities are superb considering that you dont have to venture out to the city for pubbing, clubbing and dining.

Cons:

The rooms need an upgrade as this is an old hotel and the room price does not correspond well with the standard of the rooms offfered. The linens also exhibits sign and colour of overuse. Either the room tariff has to be reduced or the rooms upgraded.

2026-02-10 via Nuitee
A
Aravindakshan family_with_children in
9
Amazing stay, will recommend friends and family to stay there if they find themselves in Kolkata
Pros:

The rooms, facilities, ambience, service, and central location.

Cons:

Not applicable

2026-02-09 via Nuitee
M
Mehta family_with_children in
3
Not a place for a peaceful night!
Cons:

V noisy and it felt like you have to stay in a lounge. V dark and dingy and didn't like the lobby at all.

2026-01-31 via Nuitee
K
kamal couple gb
3
2026-01-30 via Nuitee
P
Priyal family_with_children in
8
2026-01-30 via Nuitee
H
Haresh solo_traveller in
1
2026-01-20 via Nuitee
V
venkata durgaprasad solo_traveller in
8
Over all it is good.
Pros:

Good.

2026-01-20 via Nuitee
G
Gias couple in
7
Pros:

The room is comfortable to stay in. The housekeeping service is also good.

Cons:

The airport shuttle service was expensive, and I wanted to cancel my reservation. However, the manager in charge of this process was unhelpful, and their refund policy was poor. I also didn't like loud music, even at midnight; I could hear it from my room.

2026-01-20 via Nuitee
R
Rohit couple in
1
2026-01-20 via Nuitee
I
Immanuel extended_group in
10
Good
Pros:

Hospitality is good

2026-01-20 via Nuitee
A
Arnab extended_group in
3
Need based stay. Otherwise , strictly to be avoided, More like a government guest house than a hotel
Pros:

Location

Cons:

Check in took more than 1 hour even though we specifically said while booking that we would arrive at 1 30 pm . We went away for lunch at 6 Ballygunge without being checked in , our luggage scattered on the floor , and even after we came back at 4 PM , we had to wait for ten minutes to get the key card. The cash receipts were not handed over after request at checkout. Even an extra bed ( specifically requested during booking ) took half a day and three calls to reception before it was provided.

Loud Noise from the Roxy nightclub in the hotel premises kept us awake till 4 AM. Unprecedented experience in a supposedly five star hotel. Very unpleasant . Dirty and dusty too. Management seems to be focused on nightclub activities only and not hotel rooms or guests. Hotel guests are unwelcome intruders here.

2026-01-20 via Nuitee
S
Saumil solo_traveller in
1
not as per expected
Pros:

only location

Cons:

Checking process is bad,
as per the booking not get the proper room, corner small room provided.
have to call multiple time for room service then only person come.
They clearly mentioned don't do booking from booking.com

2026-01-20 via Nuitee
V
Venkata Durgaprasad solo_traveller in
10
Appreciate Chiinomen Pea for her service
Pros:

Chiinsomen Pea manager took care of the room and guided well.

Cons:

Wi-Fi

2026-01-20 via Nuitee
R
Ramesh extended_group in
10
Pros:

Location

2026-01-20 via Nuitee
S
Sajan extended_group in
10
Pros:

Location is very good

Cons:

Checking time

2026-01-20 via Nuitee