Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Airport shuttle
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Hot tub/Jacuzzi
-
Car hire
-
Sauna
-
Dry cleaning
-
Massage services
-
Spa/wellness center
-
Barber/beauty shop
-
Currency exchange
-
Valet parking
-
Private parking
-
Outdoor pool
-
Daily housekeeping
-
Designated smoking area
-
Airport shuttle (additional charge)
-
Concierge service
-
Special diet menus - on request
-
Nightclub/DJ
-
Shuttle service
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Food delivered to guest room
-
Process in place to check health of guests
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Dining Options
The Park, Kolkata boasts 8 dining options, including Roxy bar, Tantra nightclub, and Someplace Else for live performances. Aqua offers an al fresco dining experience, ensuring guests have a variety of culinary delights to choose from.
Stylish and Modern Rooms
The hotel's rooms feature modern décor and amenities such as a flat-screen TV, DVD player, and rain showers in the en suite bathrooms. Guests can enjoy complimentary Wi-Fi and a comfortable stay in the heart of downtown Kolkata.
Convenient Facilities and Services
From a fitness centre and swimming pool for relaxation to currency exchange and car rental services, The Park, Kolkata ensures a hassle-free stay. Additional services like a business centre, 24-hour room service, and butler service cater to all guest needs.
Book your luxurious stay at The Park, Kolkata on historic Park Street now!
A deposit may be required at the property.
Property Policies
-
Parking
Free private parking is possible on site (reservation is not needed).
-
Internet
WiFi is available in all areas and is free of charge.
-
Pets
Pets are not allowed.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Had great experience during my stay in Kolkata
No
Great Hotel at a great location. Loved the vibe
Excellent hospitality, clean and spacious rooms, friendly staff, and a great overall experience. The property is well maintained and offers excellent value for money. I thoroughly enjoyed my stay and would happily visit again. ⭐⭐⭐⭐⭐
Location and House keeping staff behaviour.
High vibration Music system all night, you can't sleep.
Washroom amenities are very old fashioned.
Food cost is too high.
The room and wash room are very small.
I had emailed for the bill a few times. Tull now it has not reached me
All are good
No
It is located in the prime location of Park Street and is very well connected with the other areas. It is well built and maintained properly
I hope this email finds you well.
I am writing to express my deep dissatisfaction regarding the service standards at your branded property, The Park Kolkata.
It is extremely disappointing that despite multiple attempts, no one is willing to attend calls on the hotel board line numbers. Furthermore, the Duty Manager’s contact number repeatedly goes unanswered, with no courtesy callback or follow-up from the team.
While the board line operators were polite in their approach, I requested them to share the official contact number of the General Manager, Mr. Pramode Bhandari. However, the operator firmly stated that they were not authorised to share the number. With due respect, I had clearly requested the official contact details and not any personal number.
The operator then mentioned that the call would be transferred to the Duty Manager’s handheld number. I further explained that, as has been the recurring experience, the Duty Manager neither answers the calls nor returns them.
I must ask — are these the standards expected from a 5-star hospitality brand? I have never encountered such challenges with your other properties, but unfortunately, with Kolkata, this has become a repeated experience.
I would request you to kindly review the SOPs being followed at the property, as the situation reflects either a serious lack of courtesy or inadequate training and guest handling experience.
For your reference and better understanding, I am attaching the relevant call records.
I look forward to your prompt response and appropriate action on the matter.
Should you require any other assistance or clarification please get in touch with the undersigned.
Best Regards,
Aditya Bidani
CEO
Avante Hospitality Services Pvt Ltd
The location and the breakfast was good.
Rooms are not well maintained
Breakfast was moderate with less options
Your guide to the flawless travel experience
Popular Countries
Get our app
