Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Outdated facilities
Cleanliness issues
Limitations on food services

Categories

Cleanliness
7.94
Some reviews mention cleanliness issues, including an unpleasant smell in the room and a dirty outdoor courtyard.
Service
9.41
Reviews highlight friendly, welcoming staff and specific praise for helpful concierge service.
Location
9.45
Guests consistently praise the hotel's excellent location, being close to shops, restaurants, and train stations.
Room Quality
8.4
Rooms are described as spacious and comfortable, though some are noted to be outdated.
Amenities
8.93
Guests enjoy good amenities such as a spa bath, though some facilities are getting dated.
Value for Money
8.89
The overall pricing is considered reasonable based on the spacious rooms and location.
Food and Beverage
8.44
Room service offers exceptional food, but more options at night would be appreciated.
Overall Experience
8.91
Overall, guests have had a great experience with minor noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:11

Property Description

Luxurious Suites with Modern Amenities

Featuring an indoor/outdoor pool and a well-equipped gym, The Como Melbourne offers stylish and spacious suites on Chapel Street. Each room boasts luxury bedding and bathrooms, with some suites even including a kitchen for added convenience.

Dining and Entertainment Options

Indulge in the hotel's brasserie for a delightful breakfast experience, or head to the popular bar offering an extensive cocktail list. Whether you're looking for a hearty meal or a refreshing drink, The Como has you covered.

Convenient Location for Exploring

Situated near South Yarra's top attractions, boutiques, and restaurants, The Como provides easy access to the vibrant local scene. With art galleries within walking distance and a nearby tram stop, exploring Melbourne's city center and key landmarks is a breeze.

Ready to experience luxury and convenience at The Como Melbourne? Book your stay now.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 39 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for AUD 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1011 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
L
Lawrie • solo_traveller • au
9
Relaxing
Pros:

Location, spacious bathroom and room

Cons:

Na

2026-04-10 • via Nuitee
S
Shaun • family_with_children • au
6
Nice place but for the same price as 2/3 crown properties it doesn’t justify it .
Pros:

Nice hotel , friendly, helpful staff.

Great location .

Cons:

1: Lounges on most of your rooms are dirty .

2: Fridges getting old ( my room 313 ) freezer didn’t work and was old !

3: No hand soap to take into the bath ( It’s a magnificent bath ) ( NOT USING THE HAND SOAP FROM DISPENSER IN A BATH )

4: 7:30 am breakfast starts on weekends ?

WAY TOO LATE !

2026-04-06 • via Nuitee
A
ARTHUR HENRY • couple • br
9
GOOD
Pros:

EFICIENT SERVICE KIND ATTENTION

Cons:

THE BED IS NOT VERY COMFORTABLE

2026-04-06 • via Nuitee
M
Marcus • family_with_children • au
7
2026-04-06 • via Nuitee
S
Sam • family_with_children • au
8
Cons:

Restaurant wasn't wheelchair accessible, had to go down 6 steps.

2026-04-05 • via Nuitee
A
Antonietta • couple • au
9
2026-04-05 • via Nuitee
T
Tyrone • solo_traveller • au
10
2026-03-31 • via Nuitee
L
Lisa-Jane • family_with_children • au
10
2026-03-29 • via Nuitee
M
Morgan • family_with_children • au
10
2026-03-29 • via Nuitee
J
Jessica • solo_traveller • au
8
2026-03-26 • via Nuitee
C
Constantine • couple • au
8
Very easy and stress free.
Pros:

Reception staff were excellent. Any queries were felt with immediately with real interest and smiling curtisy.

2026-03-26 • via Nuitee
J
Julie • couple • au
9
2026-03-22 • via Nuitee
D
Danielle • extended_group • au
7
2026-03-21 • via Nuitee
A
Amanda • solo_traveller • ch
8
2026-03-21 • via Nuitee
S
Shepparton • couple • au
7
Stay was good but there is room for impreovement
Pros:

Love the location. The bed was extremely comfortable. Love the quietness of the place

Cons:

The place is starting to show it's age. May be time to start some upgrades. Customer service could do with a little more attentiveness,

2026-03-20 • via Nuitee
S
Shane • couple • au
8
Great place to stay. Great staff and very clean. Just choose somewhere else to have breaky.
Pros:

Our room was amazing and the misses was very happy with the upstairs spa.

Cons:

I thought that the breakfast was below average considering the rest of the stay was exceptional.

2026-03-16 • via Nuitee
N
Natalie • solo_traveller • au
4
My hotel of choice was booked out so this was an alternative that will not be booked again
Pros:

Location

Cons:

Absolutely everything is tired and old ,in much need of updating and renovation..
Extremely expensive in comparison to other hotels for the quality of stay ….

2026-03-15 • via Nuitee
P
Peter • couple • au
8
2026-03-14 • via Nuitee
K
Kamilia • couple • at
1
2026-03-13 • via Nuitee
D
David • couple • gb
7
Pros:

Staff, position, size of rooms.

Cons:

Atmosphere, outdated bathrooms.

2026-03-10 • via Nuitee