DoubleTree by Hilton San Francisco Airport North Bayfront

Hotels
•
Doubletree by Hilton
7.4 (750 reviews)
5000 Sierra Point Parkway , Brisbane , US
+1 415-467-4400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly/attentive staff
On-site bar and restaurants
Nice view
Well-equipped rooms (fridge, outlets)
Cons:
Parking fee ($46/night)
Uncomfortable/poor mattresses
Outdated rooms (tears, broken tiles, rust showers)
Occasional rude staff or front desk issues
Elevator/toilet maintenance problems and empty toiletries
Noise from planes
Cold pool / breakfast lounge availability issues
Systems outage at check-in

Categories

Cleanliness
7.5
Generally praised for clean rooms and stocked toiletries, though several reviews mention hair in bathroom, spills on floor, popcorn ceiling and some broken tiles indicating inconsistency.
Service
7.8
Many guests described staff as attentive, friendly and helpful, but a few reports of rude front desk/night auditor and slow response in some incidents.
Location
8.8
Repeatedly cited as a strong point: good waterfront/Bayfront location, convenient for dining and views.
Room Quality
5.8
Mixed to negative: several mentions of outdated rooms, torn bedding, broken tiles, rust in showers and notably very uncomfortable mattresses for some guests.
Amenities
7.2
On-site bar and restaurants and in-room fridge/outlets are positives; issues reported with cold pool, breakfast lounge not being open and occasional empty toiletry bottles.
Value for Money
6.6
Value impacted by unexpected charges (notably a $46/night parking fee) and some guests feeling the room condition didn't match price paid.
Food and Beverage
7.2
On-site dining options are convenient and appreciated; limited feedback otherwise and some issues with breakfast availability.
Overall Experience
8.3
Overall stays are generally positive due to location, cleanliness and helpful staff for many guests, tempered by occasional service lapses, room condition and extra fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Airport Transfer Service
Experience a seamless travel experience with our complimentary transfer service to San Francisco International Airport. No need to worry about transportation logistics.

Modern Rooms with Bay Views
Relax in style in our modernly decorated rooms featuring comfortable amenities such as ergonomic desk chairs, flat-screen TVs, and free WiFi. Upgrade to a suite for a spacious seating area and stunning bay views.

Dining with a View
Indulge in Californian cuisine at WhiteCaps Drinks + Eats while enjoying breathtaking bay views. Whether it's breakfast, lunch, or dinner, our on-site restaurant offers a delightful culinary experience.

Ready to elevate your stay in San Francisco? Book now at DoubleTree by Hilton San Francisco Airport North Bayfront.

Important information:

Guests must be 21 years of age or older to check-in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

7.4
Based on 750 reviews
Cleanliness: 7.5
Service: 7.8
Location: 8.8
Room Quality: 5.8
Amenities: 7.2
Value for Money: 6.6
Food and Beverage: 7.2
Overall Experience: 8.3
E
Eric • couple • us
3
2026-10-26 • via Nuitee
L
Lillian • extended_group • us
8
2026-10-25 • via Nuitee
K
Karina CDC • extended_group • us
5
Pros:

Location was good. Rooms were clean.

Cons:

After a long day my family and I were really tired and ready for bed. But when trying to check in, all systems went down and we had to lay in the lobby for a while and couldn't even check in.

2026-10-22 • via Nuitee
T
Trevonte • solo_traveller • us
10
2026-10-21 • via Nuitee
E
Eric • family_with_children • us
10
2026-10-17 • via Nuitee
P
Pedro • couple • us
9
This hotel was very clean has a bar and restaurants so you don’t have to leave far to eat good
Pros:

Like the attentiveness of the staff and also how clean our room was smelled very good.

Cons:

The room was a bit outdated so for example, some of the bedding did have some tears, and some of the tiles were broken so definitely the room we got was not a remodeled one, but still amazing for the price

2026-10-12 • via Nuitee
T
Tomek • extended_group • pl
10
Pros:

Wszystko ok, polecam

2026-10-07 • via Nuitee
L
Lanai • solo_traveller • us
3
Can’t believe this is a Doubletree. Hair all over the bathroom… old and run down hotel. Can’t believe I paid what I paid
Pros:

Location

Cons:

Unpleasant staff. Night auditor was rude. Girl at the front desk was rude. Philip was nice though.

2026-10-07 • via Nuitee
C
constantin • solo_traveller • de
10
2026-09-18 • via Nuitee
L
Lashawn • couple • us
10
2026-09-14 • via Nuitee
C
Carmen • couple • us
10
Pros:

room

2026-09-11 • via Nuitee
S
Sthefanny • solo_traveller • co
9
2026-09-10 • via Nuitee
C
Carol • solo_traveller • us
6
Pros:

cookie

Cons:

liquid spilled on floor near bathroom
loud noise from planes

2026-09-06 • via Nuitee
T
Thai Tuong Quyen • solo_traveller • us
10
2026-09-06 • via Nuitee
A
Amber • solo_traveller • us
7
2026-09-04 • via Nuitee
C
Carlos • couple • co
7
Bueno
Pros:

El servicio muy amable

Cons:

Qe la reserva desvía un precio y al pagar me cobraron otro valor

2026-09-01 • via Nuitee
M
Michelle • extended_group • us
10
Excellent hotel and staff
Pros:

How clean and how friendly the staff was. Also very helpful

Cons:

Nothing

2026-08-31 • via Nuitee
R
Rodriguez • extended_group • us
8
2026-08-26 • via Nuitee
E
Erik • couple • us
4
2026-08-23 • via Nuitee
Y
Yeni • extended_group • us
8
Nice but getting to expensive
Pros:

Everytime my family and i visit San Francisco, our favorite place is Bayfront. We love the location, cleanliness, staff are so polite and friendly.

Cons:

I really don’t like that we have to pay for parking. We always book 2 rooms, we eat in the restaurant we also use the bar. And I think it’s very unfair for guests to pay $46 a night. It should be free and have guest use a special pass/ permit.

2026-08-20 • via Nuitee