DoubleTree by Hilton San Francisco Airport North Bayfront

Hotels
•
Doubletree by Hilton
8.2 (951 reviews)
5000 Sierra Point Parkway , Brisbane , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Great location
Cons:
Expensive parking
Dirty room
Unhelpful staff

Categories

Cleanliness
7.45
Room was extremely dirty with stains everywhere and broken furniture.
Service
8.95
The service was lacking with unhelpful front desk staff and complaints not addressed efficiently.
Location
9.95
Great location close to SFO.
Room Quality
7.95
Malfunctioning bathroom sink and dirty rooms.
Amenities
8.95
High parking fees and a disappointing breakfast option.
Value for Money
7.45
High charges for incidentals and expensive parking.
Food and Beverage
6.45
Food was beyond disgusting with misleading information about dishes.
Overall Experience
8.45
Overall disappointing due to maintenance issues and lack of accountability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Convenient Airport Transfer Service
Experience a seamless travel experience with our complimentary transfer service to San Francisco International Airport. No need to worry about transportation logistics.

Modern Rooms with Bay Views
Relax in style in our modernly decorated rooms featuring comfortable amenities such as ergonomic desk chairs, flat-screen TVs, and free WiFi. Upgrade to a suite for a spacious seating area and stunning bay views.

Dining with a View
Indulge in Californian cuisine at WhiteCaps Drinks + Eats while enjoying breathtaking bay views. Whether it's breakfast, lunch, or dinner, our on-site restaurant offers a delightful culinary experience.

Ready to elevate your stay in San Francisco? Book now at DoubleTree by Hilton San Francisco Airport North Bayfront.

Important information:

Guests must be 21 years of age or older to check-in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.2
Based on 951 reviews
Cleanliness: 7.45
Service: 8.95
Location: 9.95
Room Quality: 7.95
Amenities: 8.95
Value for Money: 7.45
Food and Beverage: 6.45
Overall Experience: 8.45
K
Kevin • solo_traveller • pt
9
2026-07-04 • via Nuitee
F
Faruk • family_with_children • ba
3
2026-07-03 • via Nuitee
A
Angerina • solo_traveller • us
10
Great Stay!!
Pros:

I loved my stay at the Double Tree by Hilton !! Excellent customer service!! I will stay at the Double Tree if I am in the area

Cons:

Na

2026-07-01 • via Nuitee
M
Mike • solo_traveller • us
10
Pros:

Has a restaurant, gym And pool

Cons:

The beds were not very comfortable

2026-07-01 • via Nuitee
A
Angerina • solo_traveller • us
9
2026-07-01 • via Nuitee
B
Bosha • solo_traveller • eg
10
2026-06-29 • via Nuitee
J
Jocelyn • family_with_children • us
10
2026-06-29 • via Nuitee
Z
Zekican • solo_traveller • tr
10
2026-06-25 • via Nuitee
L
Lynn • family_with_children • us
10
2026-06-25 • via Nuitee
Z
zheng • couple • us
9
2026-06-19 • via Nuitee
D
Dunne Ray • solo_traveller • us
9
2026-06-18 • via Nuitee
V
Villodas • solo_traveller • us
10
2026-06-16 • via Nuitee
V
Vasileska • family_with_children • us
10
2026-06-15 • via Nuitee
M
Mesha • family_with_children • us
9
2026-06-14 • via Nuitee
G
Gladys Biviana • solo_traveller • co
5
The AC machine was so noisy I woke up every time it turned on and off. It was not a pleasant night.
Pros:

Nice food. Restaurant staff were really nice too.

Cons:

The AC machine was so noisy I woke up every time it turned on and off. It was not a pleasant night because of that. For the price paid the hotel must change the AC for a less noisy one.
Also, one lady staff in the reception was very rude and just replied to essential questions in a vague way. If she didn't know the answer, she replied "its not up to us to have that information". Instead of suggesting anything else or answer politely. I suggest to have that staff more training for hotel service as Double tree by Hilton is a very well known hotel to stay around the area.

2026-06-07 • via Nuitee
L
luis • couple • us
4
2026-06-02 • via Nuitee
A
Anali • couple • us
8
2026-05-27 • via Nuitee
S
Sarika • couple • us
2
Did not live up to usual doubletree standards
Cons:

Rooms are dingy. There is no hot tub as advertised. They did not do room cleaning when requested. No luggage trolley when I checked in late.

2026-05-26 • via Nuitee
N
Naomi • couple • us
8
Convenient
Pros:

Convenient near airport

Cons:

Distance from airport

2026-05-26 • via Nuitee
F
floentino • couple • us
10
Great stay
Pros:

The restaurant

Cons:

No hot tub

2026-05-25 • via Nuitee