Charlottetown Inn & Conference Centre

Hotels
5.8 (1576 reviews)
238 Grafton Street , Charlottetown , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Cons:
Renovation noise
Inconsistent room rates

Categories

Cleanliness
4.76
Room was clean but maintenance was lacking during the stay.
Service
7.23
Staff was helpful in addressing issues but initial accommodation was poor.
Location
8.27
Central location with great access to most areas of town.
Room Quality
5.72
Upgraded room was comfortable, but there were inconsistent rates for different rooms.
Amenities
4.25
Swimming pool access was limited and not accessible for disabled guests.
Value for Money
5.71
Charged different rates for rooms; overall value was questionable.
Food and Beverage
5.26
Breakfast options were limited compared to previous visits.
Overall Experience
5.23
Overall experience marred by renovations and noise disturbances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:58

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in our indoor heated pool and enjoy the convenience of internet access in every room. Start your day right with a complimentary continental breakfast and explore the nearby waterfront just a short stroll away.

Home Away from Home
Savor the in-room coffee facilities and catch up on your favorite shows with cable TV. Upgrade to a room with a full kitchen for added flexibility during your stay.

Stay Active and Connected
Maintain your fitness routine at our on-site gym and rest easy knowing our 24-hour front desk is always available to assist you.

Ready to experience the perfect blend of comfort and convenience? Book your stay at the Charlottetown Inn & Conference Centre now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYG

Location

Guest Reviews

5.8
Based on 1576 reviews
Cleanliness: 4.76
Service: 7.23
Location: 8.27
Room Quality: 5.72
Amenities: 4.25
Value for Money: 5.71
Food and Beverage: 5.26
Overall Experience: 5.23
A
Audet family_with_children ca
10
Très belle chambre situé dans le vieux charlettown
Pros:

Très belle chambre et très bien situé

Cons:

Rien

2026-08-22 via Nuitee
M
Mary family_with_children ca
10
Excellent
Pros:

Great location to see great sights

Cons:

It was wonderful

2026-08-20 via Nuitee
J
Justin solo_traveller ca
10
Pros:

The room was very cozy and the bed was extremely comfortable

2026-08-19 via Nuitee
A
Anaper solo_traveller ca
9
Pros:

One of the few accommodation facilities i ever stayed at, which gets you more exercise from the reception-lobby to the room, than one gets to travel there in the first place....very positive experience mind you!
The ideal location for anyone who has an out-patient surgery appointment scheduled at the nearby QE-Hospital, easily reached by cab.

Cons:

Nothing that is in the direct control of the Hotel management. All good.

2026-08-19 via Nuitee
M
Mazen solo_traveller ca
8
2026-08-18 via Nuitee
R
Rodney couple ca
7
Pros:

Location

Cons:

Room bed was very uneven

2026-08-16 via Nuitee
G
Graciano III extended_group ca
5
Ok for shortstay
Pros:

Not to bad for short stay

Cons:

The pool and the room os too far. Also the lady staff is kinda absentminded. Like, while asking directions the indian lady while point only the direction without telling which direction it is. Kinda rude for the guess.

2026-08-16 via Nuitee
F
Frances solo_traveller ca
5
Not what you would expect.
Pros:

The location was great. The staff were very helpful and friendly.

Cons:

I thought with the name of this hotel and the price, that it would be great place to stay. Unfortunately not so. There was carpet pulled away from the door so that was our first indication. No stand to put luggage and no closet to hang your clothes. The mattresses were not comfortable. It was dark and dingy. We were going to stay another night but changed our minds

2026-08-15 via Nuitee
Y
Yoanie extended_group ca
4
Pros:

Très ordinaire

Cons:

Rester prise dans l’ascenseur 2 fois

2026-08-14 via Nuitee
P
Paul extended_group ca
3
Pros:

No breakfast, wasn't told about renovations

Cons:

Booked 3 rooms with 2 Queen beds in esh room. Only one room had 2 beds

2026-08-14 via Nuitee
A
Andy couple ca
4
Did not enjoy this hotel at all. Overpriced is an understatement. Will not return.
Pros:

The location was ok. Breakfast was a cookie, cereal bar, muffin, apple, orange and apple juice which was in the room upon arrival.

Cons:

Air conditioner was in the window of the bathroom which supplied the entire room. Loud to say the least. The room had adjoining doors on either side which were not sound proof.

2026-08-13 via Nuitee
M
Michael couple us
10
Everything went well.
2026-08-13 via Nuitee
D
Diane couple ca
6
Nous n’y retournerons pas.
Pros:

Le confort des lits. Salle de bain propre et grande.

Cons:

L’annonce indique qu’il y a un déjeûner compris. C’est faux. L’établissement est en rénovation et on vous le dit seulement après avoir réservé.

2026-08-12 via Nuitee
M
Manon couple ca
5
Évidemment as plus d’une nuit.
Pros:

Localisation

Cons:

Air climatisé bruyante et pas froide du tout.
Déjeuner à la chambre…. Barre tendre…. Muffin sec et pomme molle.

2026-08-10 via Nuitee
T
Terry extended_group ca
7
It was ok
Pros:

No breakfast because it was under construction

Cons:

It was under construction

2026-08-10 via Nuitee
S
Scott family_with_children ca
4
Would not stay again.
Pros:

The room was clean.

Cons:

There are two buildings in the complex. If you stay in the one across the road from the check-in desk, and you’re out past 10pm, they lock the building down and you can’t get in, even with your card key. You have to go across the road and use the tunnel back to your side of the street. Considering I had my 81yo mother there to see Anne of Green Gables, it was an unbelievable inconvenience, especially for what I paid.

2026-08-08 via Nuitee
G
Germain family_with_children ca
7
2026-08-08 via Nuitee
K
Kathy solo_traveller ca
8
2026-08-06 via Nuitee
D
Doiron solo_traveller ca
1
Terrible Hotel
Pros:

Nothing

Cons:

Nothing

2026-08-03 via Nuitee
J
Jason couple ca
8
Pros:

Very clean, noticeably renovated

Cons:

Matress was very soft

2026-08-03 via Nuitee