Charlottetown Inn & Conference Centre

Hotels
5.8 (1556 reviews)
238 Grafton Street , Charlottetown , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Cons:
Renovation noise
Inconsistent room rates

Categories

Cleanliness
4.76
Room was clean but maintenance was lacking during the stay.
Service
7.23
Staff was helpful in addressing issues but initial accommodation was poor.
Location
8.27
Central location with great access to most areas of town.
Room Quality
5.72
Upgraded room was comfortable, but there were inconsistent rates for different rooms.
Amenities
4.25
Swimming pool access was limited and not accessible for disabled guests.
Value for Money
5.71
Charged different rates for rooms; overall value was questionable.
Food and Beverage
5.26
Breakfast options were limited compared to previous visits.
Overall Experience
5.23
Overall experience marred by renovations and noise disturbances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:58

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in our indoor heated pool and enjoy the convenience of internet access in every room. Start your day right with a complimentary continental breakfast and explore the nearby waterfront just a short stroll away.

Home Away from Home
Savor the in-room coffee facilities and catch up on your favorite shows with cable TV. Upgrade to a room with a full kitchen for added flexibility during your stay.

Stay Active and Connected
Maintain your fitness routine at our on-site gym and rest easy knowing our 24-hour front desk is always available to assist you.

Ready to experience the perfect blend of comfort and convenience? Book your stay at the Charlottetown Inn & Conference Centre now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

5.8
Based on 1556 reviews
Cleanliness: 4.76
Service: 7.23
Location: 8.27
Room Quality: 5.72
Amenities: 4.25
Value for Money: 5.71
Food and Beverage: 5.26
Overall Experience: 5.23
S
Scott family_with_children ca
4
Would not stay again.
Pros:

The room was clean.

Cons:

There are two buildings in the complex. If you stay in the one across the road from the check-in desk, and you’re out past 10pm, they lock the building down and you can’t get in, even with your card key. You have to go across the road and use the tunnel back to your side of the street. Considering I had my 81yo mother there to see Anne of Green Gables, it was an unbelievable inconvenience, especially for what I paid.

2026-08-08 via Nuitee
G
Germain family_with_children ca
7
2026-08-08 via Nuitee
K
Kathy solo_traveller ca
8
2026-08-06 via Nuitee
D
Doiron solo_traveller ca
1
Terrible Hotel
Pros:

Nothing

Cons:

Nothing

2026-08-03 via Nuitee
S
Susanne family_with_children ca
6
Nice place once the renovations are done. Staff was ok but not overly friendly or helpful.
Pros:

It was close to downtown and an easy walk there and back.

Cons:

It’s being renovated so the rooms were not ready. And by that I mean, I think they had just finished tiling the bathrooms and floors before we got there. It smelled like drywall dust. It was clean but very minimally. The wifi was horrible and the hairdryer in the bathroom only blew cold air!

2026-08-03 via Nuitee
J
Jason couple ca
8
Pros:

Very clean, noticeably renovated

Cons:

Matress was very soft

2026-08-03 via Nuitee
A
Agnew couple ca
8
Very convenient for access to the Confederation Center and numerous restaurants
Pros:

Everything was fine. Good service when registering and facilities were very good.

Cons:

Hard to adjust room temperature but did not cause much discomfort.

2026-08-02 via Nuitee
F
Frances couple ca
10
We will recommend it highly to our friends,
Pros:

Do well located spacious, wonderful beds. Quiet.

Cons:

Nothing

2026-07-24 via Nuitee
G
Grant solo_traveller ca
7
Pros:

Location

Cons:

Under construction. Access to rooms was awkward.

2026-07-23 via Nuitee
S
Sylvie couple ca
9
2026-07-23 via Nuitee
J
Joseph couple us
4
Cons:

Portions of facility closed because of construction. Not informed until after reservations were made and paid for. Site should have been more transparent and/or offered a partial rebate based upon condition of premises.

2026-07-23 via Nuitee
M
Mazerolle solo_traveller ca
9
Great Value and walking distance to waterfront
Pros:

Location was walking distance to the waterfront.
We have a kitchen, which was a bonus

Cons:

It was in renovation

2026-07-20 via Nuitee
J
Jonathan couple us
10
Incredible quality stay for a great price. More than I'd ever expect or ask for in hotel service.
Pros:

Perfect location, near great restaurants and just down the road from the theatre. Staff was excellent, everyone was very nice and helpful.

2026-07-18 via Nuitee
E
Eric extended_group ca
7
Bien mais beaucoup trop cher
Pros:

Les chambres étais correct nouvellement rénové pour le Cetais très vieux magané.

Cons:

L’accès à l’ascenseur de la partie de la réception pour aller de l’autre côté de la rue nous avons due descendre les valise dans les escaliers.

2026-07-16 via Nuitee
W
William solo_traveller us
6
It suited my needs well.
Pros:

The location was ok for my needs, for a tourist spending their day in town, it would be very good.

Cons:

The construction forced people to go the long way around to access the suites opposite the office, but it was a minor inconvenience.

2026-07-15 via Nuitee
L
Luc solo_traveller ca
10
2026-07-15 via Nuitee
S
Stefan solo_traveller ca
4
2026-07-13 via Nuitee
L
Larry couple ca
10
Excellent
Pros:

Location Price

2026-07-13 via Nuitee
P
Parneet Kaur couple ca
10
2026-07-12 via Nuitee
O
Owen solo_traveller ca
4
Not a lot of choice in Charlottetown at this price point, but I think I could have done better.
Pros:

Room was newly renovated and bed was comfortable. Room had a kitchen with full size fridge.

Cons:

There was no comfortable seating in the room. The hotel is under slow renovations which was NOT disclosed pre-booking. To get from the only entrance and exit at front desk, one has to haul luggage down a dirty flight of stair then down ramp tunnel under the street. Housekeeping came only every 2nd day. Breakfast is packaged muffins, Costco chocolate covered granola bars, juice and an apple or orange. Coffee is in the room.

2026-07-11 via Nuitee