Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Pool amenities
Friendly service
Good breakfast
Cons:
Cleanliness issues
Small rooms
Variable service quality
Value concerns

Categories

Cleanliness
8.13
Several reviews indicate issues with cleanliness, such as filthy rooms and common areas needing attention.
Service
9.1
Mixed reception regarding service; some staff were praised while others were described as unmotivated.
Location
9.64
The location received consistent compliments for being excellent and close to shops and restaurants.
Room Quality
8.09
Some rooms were reported as small and air conditioning was inadequate, impacting comfort.
Amenities
9.12
Amenities like the pool and facilities received positive mentions.
Value for Money
8.08
Feedback indicates mixed value, particularly due to the issues with stays and pricing.
Food and Beverage
9.13
Breakfast options were frequently highlighted as excellent quality and value.
Overall Experience
9.1
The overall impression was good, though some specific concerns were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:33

Property Description

Luxurious Lagoon Pool and Beachfront
The Novotel Oasis boasts a stunning lagoon pool with a sandy beach area, perfect for relaxation and fun under the sun. Guests can enjoy a refreshing swim or sip on cocktails at the swim-up bar, creating unforgettable moments.

Convenient Location for Exploring
Situated just a short stroll from the Esplanade and Cairns city center, guests have easy access to local attractions like the Great Barrier Reef and Daintree Rainforest. The proximity to the Cairns Convention Centre and Railway Station adds to the convenience for travelers.

Diverse Dining Options
From casual to fine dining, the resort offers a variety of culinary experiences to cater to every taste. Guests can indulge in delicious meals while enjoying the tropical surroundings of the Novotel Cairns Oasis Resort.

Experience luxury and convenience at Novotel Cairns Oasis Resort. Book your stay now for an unforgettable tropical getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Location

Guest Reviews

8.8
Based on 2522 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.64
Room Quality: 8.09
Amenities: 9.12
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 9.1
C
Claudia • family_with_children • de
8
2026-08-28 • via Nuitee
C
Craig • solo_traveller • au
9
2026-08-28 • via Nuitee
J
João • family_with_children • pt
9
2026-08-27 • via Nuitee
N
Nadia • couple • it
10
Viaggio a Cairns
Pros:

L’hotel si trova a pochi passi dalla passeggiata lungo il mare e ai ristoranti del centro. La campera ampia, pulita e con piccolo spazio all’aperto. All’interno della struttura c’e una bella piscina.

2026-08-27 • via Nuitee
G
Georgia • couple • au
10
2026-08-27 • via Nuitee
M
Michelle • solo_traveller • au
10
Excellent
Pros:

Loveed the bed and the size of the rooms

Cons:

N/A

2026-08-26 • via Nuitee
C
Claire • solo_traveller • nl
8
Mooi hotel, mooie locatie, goed eten, maar helaas wel een beetje gedateerd
Pros:

De locatie, het eten en het vriendelijke personeel en het zwembad.

Cons:

Kamer was gedateerd en wij moesten ons balkon/terras delen met de kamer naast ons (parterre kamer)

2026-08-26 • via Nuitee
K
Kasey • family_with_children • au
3
Not worth the cost
Pros:

Location was good

Cons:

It was overpriced for what you receive. Rooms have very little amenities, the restaurant food was poor and there was only one operational lift on our side of the building making it extremely slow

2026-08-26 • via Nuitee
S
Shirani • family_with_children • au
9
Pros:

The staff were extremely courteous and helpful. The room comfortable and spacious. The bathrooms were very clean. The beds were especially good.

Cons:

Nothing that was difficult or troublesome.

2026-08-26 • via Nuitee
B
Bec • solo_traveller • au
10
2026-08-25 • via Nuitee
S
stephane • family_with_children • ch
8
2026-08-24 • via Nuitee
O
Omeenyo • solo_traveller • au
10
2026-08-24 • via Nuitee
S
Stephanie • family_with_children • au
9
Relaxing
Pros:

Pool resort style with surrounding lush tropical plants

Cons:

Having to collect & return the pool towels at reception

2026-08-24 • via Nuitee
W
Wayne • solo_traveller • au
9
perfect
Pros:

Awesome service

Cons:

All good nothing to complain about

2026-08-24 • via Nuitee
M
Mooka • couple • au
10
Excellent
Pros:

Met my expectations

Cons:

Nothing

2026-08-24 • via Nuitee
J
Janene • family_with_children • au
10
We thoroughly enjoyed our stay
Pros:

The pool was fantastic, the only improvement could be a bit heated and then would be perfect. Loved the beach part of it also.

Cons:

Can't really fault it

2026-08-24 • via Nuitee
C
Cheryl • couple • au
9
2026-08-23 • via Nuitee
T
Tameka • extended_group • au
10
2026-08-23 • via Nuitee
H
Holly • solo_traveller • au
9
2026-08-23 • via Nuitee
L
Laura • solo_traveller • au
10
2026-08-21 • via Nuitee