DoubleTree by Hilton Swindon Hotel

Hotels
Doubletree by Hilton
8 (1699 reviews)
Lydiard Fields, Great Western Way , Swindon , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and quiet
Cons:
Uncomfortable beds
Poor cleanliness
Expensive for the quality

Categories

Cleanliness
7.25
Several reviews indicated the rooms were not particularly clean, and towels were not fresh.
Service
9.25
Sophie in reception was highlighted for exceptional help, and other positive comments noted friendly staff.
Location
8.75
Many reviews praised the hotel's convenient location.
Room Quality
7.25
Rooms were mentioned to be old, uncomfortable, or cold, with bad beds reported in several instances.
Amenities
8.25
Average positive mentions of hotel facilities, but room issues were noted.
Value for Money
7.75
Some reviews expressed that the hotel was expensive for what it offered.
Food and Beverage
7.25
Food quality received mixed reviews, with several mentions of overcrowded dining spaces.
Overall Experience
8.25
General sentiment was mixed but positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:19

Property Description

Luxurious Accommodation DoubleTree by Hilton Swindon Hotel offers modern air-conditioned rooms with 32-inch HDTVs, internet connections, and stylish en-suite bathrooms, providing a comfortable stay for guests.

Dining Excellence Guests can indulge in delicious British cuisine at the 14Twelve Brasserie and Bar, while enjoying complimentary WiFi in public areas. The breakfast buffet offers a variety of Continental and cooked options to start the day right.

Convenient Amenities With a 24-hour gym, business center, and proximity to Windmill Hill Business Park, this hotel caters to both leisure and business travelers. Additionally, its strategic location near the M4 motorway allows for easy access to various attractions and business hubs.

Book your stay at DoubleTree by Hilton Swindon Hotel for a delightful and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 3 per day.

Location

Guest Reviews

8
Based on 1699 reviews
Cleanliness: 7.25
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
J
John couple gb
8
Overall very pleasant and I would come and stay there again
Pros:

Easy to find. Looked like a new build.
Staff very pleasant.

Cons:

They was very hard and I had difficulty getting some sleep. It was a hot night however.

2026-07-17 via Nuitee
S
Stephen solo_traveller gb
5
Pros:

Location for my need was good

Cons:

Restaurant for breakfast was good but for an e evening meal was like a "canteen" We had to sit in the bar on the first evening on the 2nd evening the staff put us off because they said it would be really noisy as they had coach trips in. The room was described as "deluxe" but there wasn't even a fridge in it and the space was poor for a family room

2026-07-13 via Nuitee
M
Martin family_with_children gb
7
ticked all boxes apart from lack or bathroom ventilation/ air con and sofa bed
Pros:

good location. easy check in/breakfast service etc
breakfast very good except queue for the hot drinks area. The other area was broken.. should have been facilities
quiet room
bed supportive and long enough. sofa bed was so-so

Cons:

no air con or other means of cooling bathroom
It was in the middle of a heatwave. Hot air in bathroom hard to deal with if opening door when getting up at night
could have done with more than one pillow per person , and sufficient towels for our group.
sofa bed was so-so
Although I'm being negative (fair to take into account that weather was unusually hot) I would definitely use this hotel again

2026-07-13 via Nuitee
S
Scott solo_traveller gb
10
2026-07-12 via Nuitee
H
Heather solo_traveller gb
9
Pros:

It was good location and very nice and clean room.

2026-07-11 via Nuitee
H
Hannah Maria couple gb
10
Pros:

Comfortable and staff in reception is very accommodating with free cookie as well. Thank you. 😊

2026-07-11 via Nuitee
Z
zackmH1544WR Friends getaway
10
Great experience
Pros:

Great experience, we checked in late and Chris and Suzie were really helpful and friendly.

2026-07-10 via Tripadvisor
B
Bev couple gb
8
2026-07-09 via Nuitee
K
kimwK7651FL Couples Southampton, Hampshire, England
4
Disappointed
Pros:

Stayed here for one night and I’m glad it wasn’t longer.
The reception and bar area looks nice and modern where we received a friendly welcome. However, the actual room was a big let down.
We had a queen room which was very tired and in need of a refurb. Although clean, it wasn’t great. Air con blew a little bit of air, but not cold at all. Bed was uncomfortable and so noisy that each time I turned over in my sleep I woke with the noise. The tv is very old (had the same about 18 years ago).
We did tell the staff, but they didn’t seem overly bothered.

2026-07-06 via Tripadvisor
H
Heather couple gb
10
2026-07-05 via Nuitee
V
Vasile-Valentin solo_traveller gb
10
2026-07-05 via Nuitee
N
N3787SOmarkn Business
10
Welcome Cookies on arrival!
Pros:

Restaurant is good and it's convenient to ha e Greggs right outside and Starbucks within the hotel. Suzie was nice and gave me a cookie during my stay!

2026-07-04 via Tripadvisor
L
Leighann couple gb
4
2026-07-04 via Nuitee
J
Janith solo_traveller gb
9
Pros:

Cleanliness, ease of access

2026-07-02 via Nuitee
D
Dee couple gb
8
2026-06-30 via Nuitee
M
Mark couple gb
7
Clean and as expected
Pros:

Clean rooms and working air on

Cons:

Nothing as expected

2026-06-30 via Nuitee
D
des couple gb
7
like many other places stayed
Pros:

excellent shower, aircon,bed,fridge big plus,plenty of storage space

Cons:

parking would have been good except both days coaches blocked us going out as its a one way system they should scrap that and allow both ways out.the toilet seat moved both ways so was not good and the rubbish bins had bags in too short so very difficult to put rubbish in i did point that out as we where leaving but the receptionist did not seem overly interested

2026-06-29 via Nuitee
E
Elizabeyh family_with_children gb
10
Pros:

Room was beautifully clean. Staff were all very helpful and friendly. Breakfast was excellent and what we wanted. The hotel as a whole was very clean and a pleasure to be in.

2026-06-29 via Nuitee
G
Geetika solo_traveller gb
9
2026-06-29 via Nuitee
V
V4720LDcharlieh Business
10
Brilliant hotel and even better staff
Pros:

Great Double tree hotel with excellent access and parking. The staff welcomed us warmly despite our late arrival and were very professional with a smooth check-in procedure. The night manager Clavin and Marco went above and beyond even offering to store some of our bulky items in luggage storage for us. It’s those small things that make a huge difference for us as tired guests arriving late. Rooms are comfortable and spacious with comfy beds. One of my favourite hotels to stay at. Thanks again.

2026-06-27 via Tripadvisor