Chateau Jasper

Hotels
8.3 (1261 reviews)
96 Gelkie Street , Jasper , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Hot tub not working
Inflexible management
Breakfast selection limited

Categories

Cleanliness
8.23
Several reviews mentioned cleanliness positively, indicating that the rooms were clean.
Service
8.7
The staff was frequently described as friendly and accommodating.
Location
8.74
Convenient location noted in multiple reviews.
Room Quality
8.19
Mixed reviews; some found rooms dated but comfortable.
Amenities
8.22
Amenities were generally well-received, though some were noted as not functioning.
Value for Money
8.38
Some discrepancies on breakfast pricing but overall a good value mentioned.
Food and Beverage
7.73
Some negative feedback regarding the breakfast selection.
Overall Experience
8.2
Enjoyed by many but marred by a couple of negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:16

Property Description

Luxurious Amenities and Convenient Location

Experience the ultimate comfort at Chateau Jasper with an indoor pool, hot tub, and a delicious breakfast at Silverwater Grill. Located in Jasper National Park, just a short drive away from popular attractions like Jasper Tramway and Maligne Lake.

Modern Comforts and Wellness Facilities

Relax in style in air-conditioned rooms equipped with a flat-screen TV and free WiFi. Unwind in the indoor hot tub or break a sweat in the modern gym. Don't forget about the convenience of meeting rooms and heated underground parking.

Explore Jasper's Natural Wonders

Venture out to Athabasca Falls and Miette Hotsprings for a day of adventure, both within a scenic drive from Chateau Jasper. Book now for an unforgettable stay amidst the beauty of Jasper National Park.

Important information:

When booking 10 rooms or more, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for CAD 25 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1261 reviews
Cleanliness: 8.23
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 7.73
Overall Experience: 8.2
D
Dave family_with_children nl
9
Comfortabel hotel op mooie locatie met uitstekende service en goede faciliteiten
Pros:

Comfortabele ruime kamer van alle gemakken voorzien en luxe badkamer. Goed restaurant met zeer vriendelijk en bekwaam personeel.

2026-02-10 via Nuitee
R
rosell family_with_children ca
9
2026-02-10 via Nuitee
S
shannon couple au
10
2026-02-10 via Nuitee
P
Patricia couple ca
10
2026-01-29 via Nuitee
A
Anders couple ca
8
2026-01-27 via Nuitee
B
Bastiaan family_with_children nl
9
2026-01-24 via Nuitee
A
Andrea couple ca
10
Pros:

Super friendly service clean comfortable rooms loved our stay thanks

2026-01-20 via Nuitee
R
rajan couple ca
1
2026-01-19 via Nuitee
B
BIN couple cn
5
Pros:

位置不错,房间卫生很好

Cons:

性价比不太好,淋浴间的花洒高度如果是上下可移动的,体验感会更好些

2026-01-19 via Nuitee
D
Dakshinamurthy family_with_children au
9
Very nice accommodation
2026-01-19 via Nuitee
L
Lynda family_with_children us
10
2026-01-19 via Nuitee
J
Jodi couple ca
7
Cons:

Very over priced for an old outdated hotel. Over $500 for one day is absolutely ridiculous.

2026-01-19 via Nuitee
E
Elena couple it
8
2026-01-19 via Nuitee
A
Ann family_with_children ca
8
Pros:

Great location, very clean hotel

Cons:

The luggage carts had sharp edges that needed to be sanded, I cut myself

2026-01-19 via Nuitee
Z
Zhaojun family_with_children ca
10
2026-01-19 via Nuitee
G
Gary couple ca
10
Great and will come again
2026-01-19 via Nuitee
F
Favio couple us
10
2026-01-19 via Nuitee
C
Claire couple ie
10
Pros:

Lovely quiet and clean room. Good location - just a little walk and you’re in the town.

Cons:

Nothing

2026-01-19 via Nuitee
E
Eunmin solo_traveller ca
10
Pros:

너무 좋았어요. 친절하게 대해주시고, 너무 좋은 시간을 보내고 왔습니다.

2026-01-17 via Nuitee
A
Arjan extended_group nl
9
Heel fijn en comfortabel hotel
Pros:

Zeer comfortabel. Grote kamers met koelkast en combimagnetron.
Vriendelijk en behulpzaam personeel met goede communicatie.
Binnenzwembad erg fijn.
Hotel staat in Jasper ook bekend als een van de beste

Cons:

Ontbijtbuffet was wat beperkt qua aanbod

2026-01-12 via Nuitee