Chateau Jasper

Hotels
8.3 (1261 reviews)
96 Gelkie Street , Jasper , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Hot tub not working
Inflexible management
Breakfast selection limited

Categories

Cleanliness
8.23
Several reviews mentioned cleanliness positively, indicating that the rooms were clean.
Service
8.7
The staff was frequently described as friendly and accommodating.
Location
8.74
Convenient location noted in multiple reviews.
Room Quality
8.19
Mixed reviews; some found rooms dated but comfortable.
Amenities
8.22
Amenities were generally well-received, though some were noted as not functioning.
Value for Money
8.38
Some discrepancies on breakfast pricing but overall a good value mentioned.
Food and Beverage
7.73
Some negative feedback regarding the breakfast selection.
Overall Experience
8.2
Enjoyed by many but marred by a couple of negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:16

Property Description

Luxurious Amenities and Convenient Location

Experience the ultimate comfort at Chateau Jasper with an indoor pool, hot tub, and a delicious breakfast at Silverwater Grill. Located in Jasper National Park, just a short drive away from popular attractions like Jasper Tramway and Maligne Lake.

Modern Comforts and Wellness Facilities

Relax in style in air-conditioned rooms equipped with a flat-screen TV and free WiFi. Unwind in the indoor hot tub or break a sweat in the modern gym. Don't forget about the convenience of meeting rooms and heated underground parking.

Explore Jasper's Natural Wonders

Venture out to Athabasca Falls and Miette Hotsprings for a day of adventure, both within a scenic drive from Chateau Jasper. Book now for an unforgettable stay amidst the beauty of Jasper National Park.

Important information:

When booking 10 rooms or more, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for CAD 25 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1261 reviews
Cleanliness: 8.23
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 7.73
Overall Experience: 8.2
T
Trevor • family_with_children • au
8
2026-03-05 • via Nuitee
T
Tracy • solo_traveller • ca
10
Pros:

Within walking distance of main street in Jasper, quiet and clean

Cons:

Friendly & helpful staff, restaurant on site as well as pool and hot tub

2026-03-03 • via Nuitee
L
Lara • family_with_children • ca
9
2026-02-28 • via Nuitee
C
Connie • couple • ca
8
One night stay on the way to Kamloops.
Pros:

Clean and comfortable.

2026-02-28 • via Nuitee
J
Jingyu • extended_group • au
8
2026-02-28 • via Nuitee
J
John • couple • ca
1
Ok if you want dated sub standard accommodation
Pros:

Not a lot

Cons:

Second time we have stayed here and the difference was like chalk and cheese !! First time was great no issues but this second stay was abysmal the room was sub standard to say the least, winter time and the heating was non existent due to drapes over the heater, unable to leave drapes open as the indoor pool was directly looking into our room , the fix was a maintenance guy zip tying the drapes !!! Also the extractor fan in the bathroom did not work but wasn’t fixed, overall the decor and entire place is shabby and tired looking. NEVER AGAIN

2026-02-27 • via Nuitee
H
Hall • extended_group • ca
8
2026-02-26 • via Nuitee
C
Chang hun • family_with_children • ca
9
Pros:

기대이상으로 깔끔했고 직원도 친절했습니다. 그리고 겨울애 꼭 필요한 지하주차장이 있습니다 수영장굿 핫풀 굿

Cons:

Outdoor heated pool이 있었다면!ㅋ 최고

2026-02-24 • via Nuitee
S
shannon • couple • au
10
2026-02-10 • via Nuitee
R
rosell • family_with_children • ca
9
2026-02-10 • via Nuitee
D
Dave • family_with_children • nl
9
Comfortabel hotel op mooie locatie met uitstekende service en goede faciliteiten
Pros:

Comfortabele ruime kamer van alle gemakken voorzien en luxe badkamer. Goed restaurant met zeer vriendelijk en bekwaam personeel.

2026-02-10 • via Nuitee
P
Patricia • couple • ca
10
2026-01-29 • via Nuitee
A
Anders • couple • ca
8
2026-01-27 • via Nuitee
B
Bastiaan • family_with_children • nl
9
2026-01-24 • via Nuitee
A
Andrea • couple • ca
10
Pros:

Super friendly service clean comfortable rooms loved our stay thanks

2026-01-20 • via Nuitee
A
Ann • family_with_children • ca
8
Pros:

Great location, very clean hotel

Cons:

The luggage carts had sharp edges that needed to be sanded, I cut myself

2026-01-19 • via Nuitee
R
rajan • couple • ca
1
2026-01-19 • via Nuitee
J
Jodi • couple • ca
7
Cons:

Very over priced for an old outdated hotel. Over $500 for one day is absolutely ridiculous.

2026-01-19 • via Nuitee
B
BIN • couple • cn
5
Pros:

位置不错，房间卫生很好

Cons:

性价比不太好，淋浴间的花洒高度如果是上下可移动的，体验感会更好些

2026-01-19 • via Nuitee
L
Lynda • family_with_children • us
10
2026-01-19 • via Nuitee