Chateau Jasper

Hotels
8.3 (1328 reviews)
96 Gelkie Street , Jasper , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Hot tub not working
Inflexible management
Breakfast selection limited

Categories

Cleanliness
8.23
Several reviews mentioned cleanliness positively, indicating that the rooms were clean.
Service
8.7
The staff was frequently described as friendly and accommodating.
Location
8.74
Convenient location noted in multiple reviews.
Room Quality
8.19
Mixed reviews; some found rooms dated but comfortable.
Amenities
8.22
Amenities were generally well-received, though some were noted as not functioning.
Value for Money
8.38
Some discrepancies on breakfast pricing but overall a good value mentioned.
Food and Beverage
7.73
Some negative feedback regarding the breakfast selection.
Overall Experience
8.2
Enjoyed by many but marred by a couple of negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:16

Property Description

Luxurious Amenities and Convenient Location

Experience the ultimate comfort at Chateau Jasper with an indoor pool, hot tub, and a delicious breakfast at Silverwater Grill. Located in Jasper National Park, just a short drive away from popular attractions like Jasper Tramway and Maligne Lake.

Modern Comforts and Wellness Facilities

Relax in style in air-conditioned rooms equipped with a flat-screen TV and free WiFi. Unwind in the indoor hot tub or break a sweat in the modern gym. Don't forget about the convenience of meeting rooms and heated underground parking.

Explore Jasper's Natural Wonders

Venture out to Athabasca Falls and Miette Hotsprings for a day of adventure, both within a scenic drive from Chateau Jasper. Book now for an unforgettable stay amidst the beauty of Jasper National Park.

Important information:

When booking 10 rooms or more, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for CAD 25 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1328 reviews
Cleanliness: 8.23
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 7.73
Overall Experience: 8.2
T
Terry • couple • au
10
2026-05-23 • via Nuitee
M
Manpreet • solo_traveller • ca
9
Pros:

Loved the location. Parking was included and we could find spots.

2026-05-21 • via Nuitee
C
CPMISKOLCI • solo_traveller • us
10
Cons:

Too expensive for the service

2026-05-21 • via Nuitee
A
Armando • solo_traveller • es
9
Buen sitio
Pros:

Camas

Cons:

La cafetera no iba bien

2026-05-20 • via Nuitee
W
Wendy • couple • au
8
Great 2 night stay to explore Jasper
Pros:

Great location and easy underground parking and access to room.

2026-05-20 • via Nuitee
B
Benjamin • solo_traveller • ar
9
Pros:

Comodidad en la habitación, calidez del personal de recepción y personal del restaurante horario cena.

Cons:

La atención del personal del desayuno, que lo pagué por separado.

2026-05-20 • via Nuitee
L
loulwa • couple • ca
7
2026-05-19 • via Nuitee
A
Arora • family_with_children • ca
8
2026-05-18 • via Nuitee
U
Urlauber72 • solo_traveller • de
8
Pros:

Großes Zimmer mit Küchenzeile.

Cons:

Gegenüber waren die Unterkünfte vom Personal. Etwas laut

2026-05-17 • via Nuitee
E
Emma • couple • gb
9
Great location with only short pleasant walk into Jasper centre.
Pros:

Large comfortable room, location, excellent breakfast buffet. Indoor pool.

Cons:

Hot tub jets not working.

2026-05-17 • via Nuitee
S
Sandro • solo_traveller • de
7
Pros:

Room was clean and spacious, amenities as described, parking was easy.

Cons:

Hotel is using a third party provider for their wifi. Account creation is required, and they submit your email address to them as soon as you check in.
If you aren't very careful when connecting to wifi, you will sign up to spammy marketing mails.
The third part advertises itself with the following, in addition to being "revenue generating":

Capture visitor data, gain powerful analytics, and drive loyalty with our all-in-one guest WiFi platform.

Branded captive portal or seamless connection
Visitor analytics & reporting
Marketing automation

2026-05-17 • via Nuitee
R
rmalobcn • solo_traveller • es
7
Estancia correcta en Jasper
Pros:

La ubicación, en una zona tranquila. El tamaño de la habitación y el aparcamiento accesible.

Cons:

Estuvimos dos noches y no nos hicieron ninguna de las dos habitaciones.

2026-05-17 • via Nuitee
L
Li • extended_group • ca
10
Pros:

房间卫生，餐厅挺好的。

2026-05-17 • via Nuitee
B
Barbara • solo_traveller • de
10
Alles gut
Pros:

Die Lage war perfekt und das Hotelzimmer sehr gross. Es war auch eine kleine Küche vorhanden, somit konnte man das Frühstück vorbereiten und/oder Kaffee und Tee machen.

Cons:

Das Frühstück im Hotel war leider sehr schlecht (oder wir ernähren uns zu Hause sehr gesund), keine Gemüse oder frisches Brötchen oder Joghurt :( wir haben uns auch auf Whirlpool gefreut, da wir bei der Rafting richtig durchgefroren waren, aber es funktionierte nicht :(

2026-05-17 • via Nuitee
T
Tasha • couple • gb
8
2026-05-16 • via Nuitee
K
Kelli • solo_traveller • au
10
Great stop on our journey
Pros:

Staff very helpful, close to the shops. Room comfortable. Parking easy

Cons:

Air con didnt work room was hot

2026-05-15 • via Nuitee
P
Pavol • solo_traveller • nl
7
Pros:

The surrounding is amazing and also the staff is very polite.

Cons:

The room was not clean when we arrived and they did not clean it even after 2 requests.

2026-05-15 • via Nuitee
M
Martin • solo_traveller • au
10
Pros:

Rooms were big and well presented

2026-05-15 • via Nuitee
T
Tiffany Minh • extended_group • au
9
2026-05-14 • via Nuitee
M
Margaret • family_with_children • ca
8
Pros:

Good location. The room was spacious and comfortable. The pool and hottub were very nice and the restaurant food was good though a bit expensive. Staff were very friendly and helpful.

2026-05-13 • via Nuitee