Chateau Jasper

Hotels
8.3 (1420 reviews)
96 Gelkie Street , Jasper , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Hot tub not working
Inflexible management
Breakfast selection limited

Categories

Cleanliness
8.23
Several reviews mentioned cleanliness positively, indicating that the rooms were clean.
Service
8.7
The staff was frequently described as friendly and accommodating.
Location
8.74
Convenient location noted in multiple reviews.
Room Quality
8.19
Mixed reviews; some found rooms dated but comfortable.
Amenities
8.22
Amenities were generally well-received, though some were noted as not functioning.
Value for Money
8.38
Some discrepancies on breakfast pricing but overall a good value mentioned.
Food and Beverage
7.73
Some negative feedback regarding the breakfast selection.
Overall Experience
8.2
Enjoyed by many but marred by a couple of negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:16

Property Description

Luxurious Amenities and Convenient Location

Experience the ultimate comfort at Chateau Jasper with an indoor pool, hot tub, and a delicious breakfast at Silverwater Grill. Located in Jasper National Park, just a short drive away from popular attractions like Jasper Tramway and Maligne Lake.

Modern Comforts and Wellness Facilities

Relax in style in air-conditioned rooms equipped with a flat-screen TV and free WiFi. Unwind in the indoor hot tub or break a sweat in the modern gym. Don't forget about the convenience of meeting rooms and heated underground parking.

Explore Jasper's Natural Wonders

Venture out to Athabasca Falls and Miette Hotsprings for a day of adventure, both within a scenic drive from Chateau Jasper. Book now for an unforgettable stay amidst the beauty of Jasper National Park.

Important information:

When booking 10 rooms or more, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for CAD 25 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1420 reviews
Cleanliness: 8.23
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 7.73
Overall Experience: 8.2
S
Sumant • extended_group • in
7
Cons:

House keeping…. Bathrooms not cleaned properly for all the 3 days! Very perfunctory work.

Pillow cover was smudged mad not changed , again for the 3 days.

2026-07-11 • via Nuitee
S
sadaqat • extended_group • sa
9
Loved it
Pros:

Cleaniness, closeness to city

Cons:

Good staff , old building but exceptionally clean and well kept

2026-07-11 • via Nuitee
P
Paloma • extended_group • es
8
Para una noche no está mal
Pros:

Las camas son cómodas

Cons:

Que había que pagar el desayuno aparte y tampoco era demasiado bueno, es un poco antiguo y el baño muy pequeño.

2026-07-09 • via Nuitee
H
Henrik • family_with_children • de
6
Zum Übernachten okay, Preis-Leistungs-Verhältnis stimmt nicht.
Pros:

Eine Übernachtungsmöglichkeit in Jasper mit sehr freundlichem Personal. Die Zimmer sind sauber, die Einrichtung ist etwas in die Jahre gekommen und in Anspruch genommen.

Cons:

Der Pool und vor allem die sehr kleinen Fitness-Einrichtungen sind meiner Meinung nach eine Zumutung und unbenutzbar. Deutlich in die Jahre gekommen und schmutzig. Es gibt nicht einmal Hanteln. Der Pool ist mäßig warm und recht klein. Der Hot-Tub ist ebenfalls angeschmuddelt. Kalkflecken, Feuchtigkeitsschäden, blinde Fensterscheiben. Die 1980er-Jahre lassen grüßen.

2026-07-09 • via Nuitee
S
Sheldon • solo_traveller • ca
10
2026-07-09 • via Nuitee
K
KatyalNeeraj • solo_traveller • ae
5
2026-07-08 • via Nuitee
O
Olivier • extended_group • fr
7
Malgré le gros incendie de 07 2024, Jasper reste à découvrir
Pros:

Tarif raisonnable pour Jasper, 10 mns à pieds du centre, parking en sous sol pratique

2026-07-07 • via Nuitee
J
Josep M • family_with_children • es
9
Excelente
2026-07-07 • via Nuitee
U
Uros • family_with_children • si
9
As expected for the price.
Pros:

We liked location, availability and size of the pool. The room was clean and well maintained.

Cons:

The breakfast option was on expensive side!
We needed to shorten our stay due to family emergency, but we were not given an option to shorten our stay - we stayed another day and arrange changes in other hotels.

2026-07-07 • via Nuitee
E
Elaine • couple • gb
9
2026-07-06 • via Nuitee
V
Valeria • family_with_children • it
8
2026-07-06 • via Nuitee
S
Sangeeta • extended_group • ca
5
2026-07-05 • via Nuitee
J
Jose Lino • extended_group • es
7
2026-07-05 • via Nuitee
R
Richard • couple • ca
5
Pros:

Grossly overpriced!!!!!
Unfortunately Jasper with it’s fire related issues, very short of accommodations. And they are taking full advantage of it.

2026-07-05 • via Nuitee
R
Robin • family_with_children • no
7
2026-07-04 • via Nuitee
O
orit [chaja] • solo_traveller • il
9
2026-07-04 • via Nuitee
J
Jean • couple • us
5
regret
Pros:

breakfast expense snd cheap, staff are cold. facility looks high scale but not too comfortable designed. price is high yet not welcomed

Cons:

prentend high end hotel, without content of comfort and warm

2026-07-02 • via Nuitee
E
Elliot • solo_traveller • at
8
2026-06-28 • via Nuitee
L
Lisa • couple • ca
10
Really happy with our stay. Jasper is beautiful and we saw the most wildlife here!
Pros:

Originally we had a room with two double beds. When we were checking in, I asked if there were any rooms with King beds and there were. It ended up being not much more than $50 extra dollars on our total bill. Reception was super helpful and friendly. We ate at the restaurant and the staff was friendly and efficient. Location was good and parking was plentiful. We were there in June, 2026. Our room was huge, but there was a lot of wasted space, wished there was more of a kitchenette than just a microwave and small fridge…but no sink or dishes. I think other rooms had that, just not the suite we had. Bed was pretty comfortable and the nights were quiet. Curtains darkened room, so we could sleep well, even though it was bright until 10pm!

Cons:

As mentioned above, our room, although it had a fancy title on the door (“prime minister’s suite” or something like that), didn’t have a proper kitchenette which was disappointing. And the pizza in the restaurant was delicious, but the leftovers get sent back upstairs with you in a box that doesn’t fit in the mini fridge…would be nice if it did:)

2026-06-26 • via Nuitee
X
Xiaoqing • solo_traveller • cn
8
2026-06-26 • via Nuitee