Chateau Jasper

Hotels
8.3 (1261 reviews)
96 Gelkie Street , Jasper , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Hot tub not working
Inflexible management
Breakfast selection limited

Categories

Cleanliness
8.23
Several reviews mentioned cleanliness positively, indicating that the rooms were clean.
Service
8.7
The staff was frequently described as friendly and accommodating.
Location
8.74
Convenient location noted in multiple reviews.
Room Quality
8.19
Mixed reviews; some found rooms dated but comfortable.
Amenities
8.22
Amenities were generally well-received, though some were noted as not functioning.
Value for Money
8.38
Some discrepancies on breakfast pricing but overall a good value mentioned.
Food and Beverage
7.73
Some negative feedback regarding the breakfast selection.
Overall Experience
8.2
Enjoyed by many but marred by a couple of negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:16

Property Description

Luxurious Amenities and Convenient Location

Experience the ultimate comfort at Chateau Jasper with an indoor pool, hot tub, and a delicious breakfast at Silverwater Grill. Located in Jasper National Park, just a short drive away from popular attractions like Jasper Tramway and Maligne Lake.

Modern Comforts and Wellness Facilities

Relax in style in air-conditioned rooms equipped with a flat-screen TV and free WiFi. Unwind in the indoor hot tub or break a sweat in the modern gym. Don't forget about the convenience of meeting rooms and heated underground parking.

Explore Jasper's Natural Wonders

Venture out to Athabasca Falls and Miette Hotsprings for a day of adventure, both within a scenic drive from Chateau Jasper. Book now for an unforgettable stay amidst the beauty of Jasper National Park.

Important information:

When booking 10 rooms or more, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for CAD 25 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1261 reviews
Cleanliness: 8.23
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 7.73
Overall Experience: 8.2
Y
You Lai • family_with_children • ie
8
2026-04-18 • via Nuitee
C
CJ Scharf-Bird • solo_traveller • ca
8
Great place for a mid week getaway
Pros:

Friendly, helpful staff, very clean facility and quiet. The restaurant had a nice breakfast buffet and good menu choices. It also has a great view of the mountains. The room was spacious and clean. Everything you need.

Cons:

I found the bathroom very tight and could not use my walker despite having a great accessible shower

2026-04-17 • via Nuitee
S
Shelley • couple • ca
10
I will book again at Chateau Jasper on my next visit.
Pros:

The staff are awesome and our stay was comfortable.

Cons:

No complaints

2026-04-17 • via Nuitee
T
Tammy • family_with_children • ca
9
Excellent location Alex the desk guy was great so helpful with everything
Pros:

Great location a rave out to Alex on the desk he was excellent

Cons:

Parking

2026-04-16 • via Nuitee
A
Andrii • solo_traveller • ca
10
2026-04-15 • via Nuitee
R
Robert • solo_traveller • se
9
2026-04-15 • via Nuitee
J
Jason • solo_traveller • ca
8
2026-04-13 • via Nuitee
S
Sandra • extended_group • ca
9
Great hotel, reasonably priced, great staff
Pros:

Front desk was very helpful in bringing luggage up to the room. The hotel was clean, in a good location, nice pool and hot tub. Reasonably priced.

Cons:

Restaurant prices a bit on the high side

2026-04-11 • via Nuitee
D
Donald • family_with_children • ca
8
2026-04-10 • via Nuitee
D
Donna • couple • ca
8
Every time is a nice time
Pros:

Underground parking, sizeable room

2026-04-09 • via Nuitee
N
Natacha Skov • family_with_children • dk
10
2026-04-07 • via Nuitee
M
Monique • family_with_children • ca
7
2026-04-06 • via Nuitee
M
Monique • family_with_children • ca
7
2026-04-04 • via Nuitee
B
Brennan • solo_traveller • ca
10
2026-04-02 • via Nuitee
K
Kelly • couple • ca
10
Pros:

Reception was excellent. The room was perfect

2026-03-31 • via Nuitee
K
Kellie • family_with_children • ca
7
2026-03-26 • via Nuitee
H
Haniyeh • family_with_children • ca
8
Pros:

Clean room and great location

2026-03-25 • via Nuitee
R
Robert • family_with_children • ca
7
Pros:

Location was nice ans the building was nice. Pool was nice also

Cons:

We had called room service for some packets of honey and was told they'd be right up with some after checking in some people. It never arrived. Also the buffet was not good at all. It wasnt free and it was garbage compared to many other free breakfasts included at other hotels we stayed at

2026-03-24 • via Nuitee
M
Melissa • family_with_children • ca
7
2026-03-24 • via Nuitee
E
Edgar • couple • ca
10
2026-03-24 • via Nuitee