Hotel Ciputra Jakarta

Hotels
•
Swiss-Belhotel
8.2 (123 reviews)
Jalan Letnan Jendral S Parman, Jakarta, Jakarta, 11470 , Jakarta , ID
62-21-5660640

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Health club
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent staff service
Convenient location
Cons:
Old property needing maintenance
Issues with cleanliness in rooms

Categories

Cleanliness
7.55
The property is too old and needs some improvements, specifically mentioned issues with cleanliness in the shower.
Service
9.05
The staff were excellent, attentive, and kind, contributing positively to the overall experience.
Location
9.05
Convenient location, directly connected to a mall, and close to dining options.
Room Quality
7.05
Highlighted issues with room amenities like old and rusted shower heads.
Amenities
8.05
The gym is well-equipped and breakfast is delicious, but some amenities need maintenance.
Value for Money
8.05
Prices are affordable given the location and services, which adds to the value.
Food and Beverage
8.55
Breakfast and room service are praised for their quality.
Overall Experience
8.25
Overall a good experience but with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:36

Property Description

Experience luxury and relaxation at Hotel Ciputra Jakarta, your ultimate getaway in the heart of the city.

Spa and Recreation
Indulge in tranquility at our full-service spa or energize your day at the health club. With an outdoor pool and rental bicycles, there’s something for everyone to enjoy.

Dining Delights
Savor exquisite meals at The Gallery Restaurant, or grab a quick bite at our café. With 24-hour room service and poolside dining available, you'll never run out of delightful options.

Convenient Connectivity
Stay connected with complimentary wired and wireless internet, and take advantage of our business center and event facilities, perfect for any meeting or conference.

Don't miss your chance to experience unparalleled comfort; book your stay at Hotel Ciputra Jakarta today!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 123 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
G
Geoff • solo_traveller • us
6
2026-07-03 • via Nuitee
I
I Kadek • couple • id
9
2026-07-01 • via Nuitee
A
ahmad • solo_traveller • sa
10
Pros:

مكان مميز وجنبه مول ممتاز

2026-07-01 • via Nuitee
اسماعيل • solo_traveller • om
8
Pros:

موقع الفندق ممتاز جدا فالمول مباشرة اسعاره رخيصه في متناول اليد
البوفيه يحتاجله تنوع حيث انه لا يوجد اصناف كثيرة للعرب معظم الافطار اندونيسي
الغرف نظيفه جد ولكن دورة المياه يحتاج لها صيانه وتغيير

2026-07-01 • via Nuitee
A
ahmad • couple • sa
10
Pros:

ممتاز جداً وموقعه مميز

2026-07-01 • via Nuitee
R
Rashed • couple • sa
10
كان المكان هادي ونظيف
Pros:

تعامل طاقم الفندق وحسن الاستقبال

Cons:

النت ضعيف

2026-07-01 • via Nuitee
T
Tania • family_with_children • id
9
2026-06-29 • via Nuitee
V
VINOJ • couple • th
10
2026-06-28 • via Nuitee
S
Sebastian • couple • de
9
2026-06-27 • via Nuitee
R
Ricardo • solo_traveller • id
8
Pros:

Location. Mall access.

Cons:

Wrong information from staff. Breakfast served cold, such as nasi goreng and soto.

2026-06-27 • via Nuitee
M
MOHAMMED • family_with_children • sa
7
2026-06-25 • via Nuitee
A
Ahmed • solo_traveller • ae
7
2026-06-23 • via Nuitee
A
Ahmed • couple • ae
8
2026-06-23 • via Nuitee
R
Rajeev • solo_traveller • in
5
2026-06-18 • via Nuitee
M
Mohammed • couple • sa
10
2026-06-16 • via Nuitee
O
Omar Immun • solo_traveller • my
8
Keep your good service
Pros:

Service very excellent

Cons:

Dusty on lamp and carpet

2026-06-13 • via Nuitee
M
Meteb • solo_traveller • sa
10
2026-06-08 • via Nuitee
J
Jo Colfer • solo_traveller • gb
7
If u want big, out dated and over priced.. go here.
Pros:

Good size room had good tv stations. Location was above a mall so you could just walk through the hotel to the mall ..
Big comfy bed. Loads of storage
Staff were nice

Cons:

This property is very dated.. the bathroom suit is prob as ald as I am... furniture very dated fits the purpose but defo needs a good revamp... food and drink was way more expensive than yogyakarta like 40k extra on same food items and drink breakfast cost 195k and it was like a zoo so many people no comfortable nor the quality was not there...bit disappointing
No map of city available no ideas of what to go see or do..not very informative staff..

2026-06-08 • via Nuitee
M
Meteb • couple • sa
10
2026-06-08 • via Nuitee
M
Meteb • solo_traveller • sa
10
2026-06-08 • via Nuitee