Comfort Inn Kendallville East

I tried calling several times to cancel my reservation through phone and online and it was never done.
I’ve been charged and never stayed there.

Very pleased with our room and the staff. Good to see them reopened.

Nice hotel. Jason greeted us and was so friendly.
The young lady who worked ar our morning bfast did an awesome job keeping everything filled for the guests.

Great customer service

Very clean, friendly staff. I’d stay here again.

close to everything. clean. good value. The manager Jason was very nice.

The staff are really nice people that are very helpful. The hotel was very clean. They offered a decent breakfast. I will definitely stay at this location the next time I'm in the area.

Facility was clean and fresh. Room was updated, modern and comfortable.

This is a former Rodeway Inn, so the property looks tired and old, even though the finishes inside have been recently updated...lots of weeds and lack of nice landscaping, and not a nice parking lot area. Trash, weeds, overgrowth, etc., all around the property perimeter. It reminds me of the saying, "You can put lipstick on a pig, but it's still a pig." For example, in our room, the new carpet was shoddily installed, with gaps between the carpet and baseboards. They slapped some new carpet, furniture, and finishes in the rooms, but the bones are old, and you can tell. The elevator was gross. But the hotel interior and rooms were at least clean, so there's that. The staff was friendly and welcoming, and the breakfast was decent, and the food area was very clean. Overall, both positives and negatives, but I don't think the rating/reviews were honestly reflective of the actual property.

The ratings were all 10s and they NAILED IT. Beds are so nice and place so quiet we slept til 9 am! Worth the drive off I-80!!!

All was good except the 2:00 am phone call from reception. Had wrong room, called twice.

Carpet was disgusting my toddlers feet were black from walking around barefoot they recently renovated the hotel and did a terrible job wall paper peeling faucet loose. I had to unplug the phone because it ring both nights we were there around 10 waking up everyone

The beds and pillows were very soft and comfortable. Could not get wi fi most of the time

The hotel was great for the price! The room and lobby were very clean. The staff were friendly and the pool was restocked with towels each day. Our floor smelled like someone had been smoking weed in their room, but I feel that was outside of the hotels control. The hot tub was also out of order but it was not advertised as having a hot tub when I booked the room. Overall, we had a good experience and would stay again.

Excellent room. Very clean and modern- especially for the price.

Room was clean, Bed was comfy. Bathroom updated. Breakfast was adequate.

The room and bathroom was very clean and nice. The breakfast bar was way above average. Could not ask for anything more. Job well done.

It was clean and staff friendly

Very quiet