Mercure Aachen Europaplatz

Hotels
•
Mercure
7.9 (2001 reviews)
Joseph-von-Görres-Str. 21 , Aachen , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great customer service
Tasty breakfast
Cons:
High costs for food
Rooms showing age

Categories

Cleanliness
7.15
Several reviews mentioned cleanliness issues, including uncleaned rooms.
Service
8.65
Customer service received high praise, especially in handling issues.
Location
7.65
Some reviews noted the hotel was a bit far from the city center, impacting accessibility.
Room Quality
7.65
Rooms are noted as comfortable but dated in some instances.
Amenities
7.65
Amenities were generally well-received, but some were overpriced.
Value for Money
7.65
Several guests mentioned that some costs, such as breakfast and parking, were high.
Food and Beverage
8.15
Breakfast was frequently praised, although some found it overpriced.
Overall Experience
8.65
Generally positive experiences were reported, with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:41

Property Description

Convenient Location and Accessibility
Located near the Europaplatz junction of the A544 motorway, our hotel offers easy access to Aachen city center and Main Station.

Comfortable Accommodation and Dining
Experience air-conditioned rooms with satellite TV, modern bathrooms, and free WiFi. Indulge in German and international cuisine at La Source restaurant with a terrace or enjoy drinks and snacks at the modern Mephisto bar.

Relaxation and Recreation
Unwind by the outdoor swimming pool during summer months or let the kids have fun at the children's playground. Plus, explore the nearby Ludwig Forum für Internationale Kunst modern art museum.

Book your stay at Mercure Aachen Europaplatz for a memorable experience!

Important information:

Please note that the restaurant closed from 26/12/2024 to 01/01/2025.Swimming pool: Closed from Fri, Nov 28, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 13 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2001 reviews
Cleanliness: 7.15
Service: 8.65
Location: 7.65
Room Quality: 7.65
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.65
K
Katharina • solo_traveller • de
8
Pros:

Sehr ruhig und sehr bequeme Betten
Ich habe sehr gut geschlafen

2026-03-21 • via Nuitee
M
MARIA BLANCA • solo_traveller • es
9
Cómodo y el desayuno estaba buenísimo.
Pros:

Era muy cómodo tenía parking y está en un sitio donde se descansa.

Cons:

Estaba un poco lejos del centro.

2026-03-21 • via Nuitee
C
Cord • couple • de
6
Wie erwartet
Pros:

Gute Lage; sehr gut erreichbar

2026-03-19 • via Nuitee
G
Gero • couple • de
8
Pros:

Gut mit dem Auto zu erreichen, gute Ausstattung.

Cons:

Die Parkplatzgebühr war zu hoch.

2026-03-18 • via Nuitee
I
Inez Zenys • couple • ro
10
2026-03-17 • via Nuitee
A
Albert • couple • es
7
2026-03-16 • via Nuitee
J
Jasmina • couple • be
6
2026-03-14 • via Nuitee
J
JMM Madrid • extended_group • es
9
Pros:

Fine hotel with a convenient location. A 20-minute walk to Aachen city center (far less in public transport), and well connected for day trips by car.

Cons:

No comment.

2026-03-10 • via Nuitee
L
Ladislav • solo_traveller • cz
10
2026-03-09 • via Nuitee
N
Norbert • solo_traveller • pl
8
2026-03-09 • via Nuitee
J
Jean • solo_traveller • lu
3
Das Zimmer stank stark nach Rauch
2026-03-08 • via Nuitee
P
Pavel • couple • cz
8
2026-03-08 • via Nuitee
N
Nelly • solo_traveller • fr
9
2026-03-04 • via Nuitee
D
Daniel • family_with_children • gb
10
Pros:

The family room is awesome with the mid door.

2026-03-03 • via Nuitee
H
Hubert • couple • de
8
2026-03-01 • via Nuitee
B
Boris • solo_traveller • de
9
2026-03-01 • via Nuitee
G
GREGORY • extended_group • fr
10
2026-02-28 • via Nuitee
D
Danijel • solo_traveller • de
10
Immer wieder gern
Pros:

Tolle Lage, tolle Zimmer und Angestellte.

2026-02-25 • via Nuitee
R
Rüdiger • couple • de
7
Wochenendbesuch
Pros:

Anreise mit dem Auto mit direktem Autobahnanschluß.

Cons:

Hotel liegt am Stadtrand und ist mit dem ÖPNV zum Zentrum problematisch (stark frequentierte Linie]. Schwer für Geheingeschränkte.
Angebote der Bar auf Coktails erweitern.

2026-02-24 • via Nuitee
S
Sickert • extended_group • de
7
Für eine Übernachtung völlig ok
Pros:

Lage und Frühstück, Zimmer war sauber

Cons:

Teurer Parkplatz, dunkler Flur

2026-02-23 • via Nuitee