Leonardo Inn Glasgow West End

Hotels
•
Leonardo Hotels
7 (3421 reviews)
4 Shelley Road , Glasgow , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Unclean rooms
Old decor
Temperature issues with shower

Categories

Cleanliness
5.08
Multiple mentions of unclean rooms and poor maintenance.
Service
8.05
Staff were consistently noted as friendly and helpful.
Location
8.09
Conveniently located near essential areas.
Room Quality
6.04
Rooms described as old and needing upgrades.
Amenities
6.57
Some amenities noted to be lacking, but basic needs met.
Value for Money
7.03
Budget pricing justified by some limitations.
Food and Beverage
8.08
Breakfast was consistently praised.
Overall Experience
7.05
Mixed reviews with comfort and convenience but cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:50

Property Description

Modern Rooms with Digital TV
Enjoy a comfortable stay in stylish rooms equipped with digital TVs at Leonardo Inn Glasgow West End. Each room offers a welcome tray and 24-hour room service for your convenience.

The Bar and Grill
Indulge in local, seasonal delicacies at The Bar and Grill in a chic setting. With a menu available all day, savor the taste of fresh produce while enjoying the ambiance.

Convenient Location
Located in Glasgow's vibrant West End, the hotel offers easy access to cafes, pubs, and restaurants on Byres Road. Benefit from the nearby bus service for convenient travel, with the city centre just a short drive away.

Experience the best of Glasgow at Leonardo Inn Glasgow West End. Book your stay now for a memorable visit.

Important information:

When booking 8 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Location

Guest Reviews

7
Based on 3421 reviews
Cleanliness: 5.08
Service: 8.05
Location: 8.09
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 7.05
F
ford • couple • gb
8
Comfortable and good value for money
Pros:

Good location for our needs
Very clean

Cons:

Public areas are lovely however bedroom and bathroom a bit tired

2026-10-24 • via Nuitee
L
Lorna • family_with_children • gb
5
Big name hitel left mildly disappointed
Pros:

Breakfast was good, room was comfortable and clean

Cons:

Shower was hard to control and requires repair. Tv not working. Not sound proof - banging of doors through the night

2026-10-24 • via Nuitee
R
Radoka • family_with_children • cz
7
Pros:

Čisté prostředí, snídaně ve formě bufetu, obchod a benzínka přes ulici. Rybník s labutěmi, kachnami a racky.

Cons:

Nic

2026-10-24 • via Nuitee
M
Matakala • couple • gb
5
2026-10-24 • via Nuitee
M
Marshall • family_with_children • gb
7
Cons:

They dont acknowledge your concerns that you raise in a email

2026-10-23 • via Nuitee
F
felix9494 • family_with_children • gb
9
Pros:

Rooms are very comfortable. Breakfast is reasonably priced and there's plenty of it. There's a little pond next door that is a lovely walk to wake you up in the morning. Not our first stay and won't be our last

2026-10-23 • via Nuitee
M
Matson • couple • gb
9
Lovely room quiet and clean. easy car parking and access to the city centre
Pros:

Lovely breakfast

Cons:

Nothing

2026-10-23 • via Nuitee
C
Catherine • solo_traveller • gb
10
Amazing staff, lovely location, clean and great food.
Pros:

Clean, great food, but most of all the staff went about and beyond to make sure I was ok

Cons:

Hot water was not hot enough for me.

2026-10-22 • via Nuitee
J
Janine • family_with_children • gb
9
Too short, I'd happily stay here for a week or more if I could, a very relaxed and friendly hotel.
Pros:

Staff were lovely and helpful at mealtimes, comfortable bed and lighting in room, good breakfast selection its an ideal location for me when I visit Glasgow. Made to feel very welcome at this hotel. Pleasant seating areas and nice lake and nature nearby, M&S across the road and train station nearby too, all very handy.

Cons:

couple of areas in toilet seem to have been neglected a little, felt it could do with a more thorough clean but it did not impact my stay and nothing I felt the need to mention until maybe now doing the survey.

2026-10-21 • via Nuitee
S
Sharon • couple • gb
7
2026-10-21 • via Nuitee
S
Susie • couple • gb
7
2026-10-20 • via Nuitee
M
McCarron • family_with_children • gb
1
Worst stay in a long time
Pros:

Nothing

Cons:

First room we got the keys to wasnt even ready. The replacement room was so unclean as well as the hotel it self. Housekeeping staff was so rude. Would not recomend to anyone

2026-10-20 • via Nuitee
P
Paul • solo_traveller • gb
3
Staff weren't very helpful and didn't get breakfast
2026-10-20 • via Nuitee
A
Angela • couple • gb
8
Would definitely stay again!
Pros:

Very nice staff and went above and beyond.

2026-10-20 • via Nuitee
G
Grant • solo_traveller • gb
5
2026-10-19 • via Nuitee
C
Christopher • couple • gb
9
Superb staff and a very good hotel in an excellent location.
Pros:

This hotel works really well. Rooms are nice, breakfasts excellent. The staff were so kind and so helpful. The other keys are excellent large carpark and only a 9 min walk to Hyndland station. Also 24 hour M&S 50 yds away. Will definitely stay again.

2026-10-19 • via Nuitee
L
Leon • family_with_children • gb
7
2026-10-19 • via Nuitee
K
KokoYoko • family_with_children • gb
8
Westend location
Pros:

Comfortable,clean bedroom with Autumnal view of the Pond
. Tea, Coffee,water & biscuits. Plenty hot water. Parking on site
Handy for Westend bustop & taxi nearby.

2026-10-19 • via Nuitee
J
Julius • family_with_children • gb
10
Excellent
Pros:

Everything about the hotel

Cons:

There was nothing not to like

2026-10-18 • via Nuitee
D
David Angus • family_with_children • gb
7
2026-10-18 • via Nuitee