Leonardo Inn Glasgow West End

Hotels
•
Leonardo Hotels
7 (3421 reviews)
4 Shelley Road , Glasgow , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Unclean rooms
Old decor
Temperature issues with shower

Categories

Cleanliness
5.08
Multiple mentions of unclean rooms and poor maintenance.
Service
8.05
Staff were consistently noted as friendly and helpful.
Location
8.09
Conveniently located near essential areas.
Room Quality
6.04
Rooms described as old and needing upgrades.
Amenities
6.57
Some amenities noted to be lacking, but basic needs met.
Value for Money
7.03
Budget pricing justified by some limitations.
Food and Beverage
8.08
Breakfast was consistently praised.
Overall Experience
7.05
Mixed reviews with comfort and convenience but cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:50

Property Description

Modern Rooms with Digital TV
Enjoy a comfortable stay in stylish rooms equipped with digital TVs at Leonardo Inn Glasgow West End. Each room offers a welcome tray and 24-hour room service for your convenience.

The Bar and Grill
Indulge in local, seasonal delicacies at The Bar and Grill in a chic setting. With a menu available all day, savor the taste of fresh produce while enjoying the ambiance.

Convenient Location
Located in Glasgow's vibrant West End, the hotel offers easy access to cafes, pubs, and restaurants on Byres Road. Benefit from the nearby bus service for convenient travel, with the city centre just a short drive away.

Experience the best of Glasgow at Leonardo Inn Glasgow West End. Book your stay now for a memorable visit.

Important information:

When booking 8 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Location

Guest Reviews

7
Based on 3421 reviews
Cleanliness: 5.08
Service: 8.05
Location: 8.09
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 7.05
S
Sebastien • couple • gb
6
Acceptable
Pros:

Its location is very convenient

Cons:

Lack of modern facilities. Food very basic

2026-09-20 • via Nuitee
J
john • solo_traveller • gb
8
Leonardo inn Glasgow
Pros:

The staff are friendly the location of the hotel is quit easy to get by bus taxi and there is a train station five minute walk but have not used yet. The rooms are nice big

Cons:

I think some parts of the hotel are looking a little bit tired you could do with a bit of fresh up. my room the shower did not work properly so I couldn't really get a hot shower.

2026-09-19 • via Nuitee
J
John • extended_group • us
6
Helpful staff in a tired building
Pros:

Very helpful staff

Cons:

Very worn, dormitory style lodging. Breakfast not included

2026-09-18 • via Nuitee
S
Sarah • couple • gb
6
2026-09-18 • via Nuitee
L
Lee • couple • gb
6
Nice stay but need to eat out
Pros:

Staff were great rooms were clean

Cons:

Need more choices on menu very limited menu

2026-09-18 • via Nuitee
M
Morgan • couple • gb
10
2026-09-18 • via Nuitee
T
Toland • solo_traveller • gb
4
Pros:

Staff at the bar where nice

Cons:

Bathroom very basic.. the shower was terrible .. the room carpet possibly hadn't been hoovered

2026-09-17 • via Nuitee
T
Tracy • solo_traveller • nz
9
2026-09-16 • via Nuitee
J
Jörg • extended_group • de
10
2026-09-15 • via Nuitee
J
John • couple • gb
1
Poor dirty won’t be going again
Pros:

Its location and the ability to take dogs with us

Cons:

The place is dirty needs painted and and a full overhaul the staff al look like junkies

2026-09-14 • via Nuitee
O
Otakar • solo_traveller • cz
9
Businness teip to Glasgow
Pros:

A pleasant hotel on the outskirts of the greater city center, with train access just 10 minutes from the center of Glasgow.

Cons:

Everithing was fine.

2026-09-14 • via Nuitee
P
Paul • solo_traveller • gb
6
2026-09-14 • via Nuitee
J
James • couple • gb
9
Exceeded our expectations
Pros:

Location

Cons:

Nothing

2026-09-14 • via Nuitee
M
Megan • couple • gb
4
Not the best, very worn, not very clean could do with significant improvement
Pros:

Was a good location for what we needed and staff were kind.

Cons:

The beds dip in the middle, were very uncomfortable and the cleanliness wasn’t to a good standard. There lights were damaged and hanging off the wall, shower ran hot and cold and there were stains on our sheets. It was also quite expensive so was disappointing for the price.

2026-09-14 • via Nuitee
N
Nino Kandelaki • solo_traveller • ge
8
Overall, I was very satisfied with my stay.
Pros:

The breakfast was good. I especially enjoyed the French cheese, watermelon, and melon. The room was a very good size, and the bed was very comfortable. Overall, I had a pleasant stay.

Cons:

The bathroom was the only thing I had a small issue with, especially the faucet in the bathtub. On the first day, I ran the water to take a bath but could not turn it off properly. A very kind young staff member came up from downstairs and helped me turn it off. After that, I learned to turn the faucet only slightly, so it was not really a problem for the rest of my stay. There was nothing else I disliked. The bed was very comfortable, the windows were large, and I really appreciated that when I requested a room on a higher floor, the staff kindly accommodated my request.

2026-09-14 • via Nuitee
M
Mary • solo_traveller • gb
5
Pros:

Proximity to West End.
Bed comfortable

Cons:

Decor extremely tired. Badly cracked wash basin with obvious repair. Difficulty balancing taps to be able to shower.
Enamel in bath worn down to metal.
Windows extremely dirty.
Hairdryer wouldn't work

2026-09-14 • via Nuitee
J
Jacqueline • solo_traveller • gb
8
2026-09-14 • via Nuitee
A
Amanda • solo_traveller • gb
5
Ok for a day or two if all you need is a place to crash after a busy day out in the city
Pros:

Reception staff were friendly and helpful. I stayed in a twin room which was spacious and the bed was fairly comfortable. Easy transport links to the city centre, and a short walk to the botanical gardens. Half an hour walk to the university.

Cons:

The room, bathroom in particular, wasn't particularly clean. There were coffee (I hope!) stains down the back of the door, hair on the floor and in the sink. The shower temperature regulation meant that you'd be freezing one second, scalding the next.

2026-09-13 • via Nuitee
J
Judith • couple • gb
9
2026-09-13 • via Nuitee
A
Adrian • extended_group • ie
3
Good location for the university , old , tired abd needs revamping , very average but with lovely staff and comfortable
Pros:

The staff were lovely and friendly , the beds were very comfortable and good location near the west end

Cons:

The property was dirty and tired
Rubbish in corridors , bathrooms damp and mould and broken , walls marked and dirty
On room had toast crusts left out side the door

2026-09-13 • via Nuitee