Leonardo Inn Glasgow West End

Hotels
Leonardo Hotels
7 (2995 reviews)
4 Shelley Road , Glasgow , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Unclean rooms
Old decor
Temperature issues with shower

Categories

Cleanliness
5.08
Multiple mentions of unclean rooms and poor maintenance.
Service
8.05
Staff were consistently noted as friendly and helpful.
Location
8.09
Conveniently located near essential areas.
Room Quality
6.04
Rooms described as old and needing upgrades.
Amenities
6.57
Some amenities noted to be lacking, but basic needs met.
Value for Money
7.03
Budget pricing justified by some limitations.
Food and Beverage
8.08
Breakfast was consistently praised.
Overall Experience
7.05
Mixed reviews with comfort and convenience but cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:50

Property Description

Modern Rooms with Digital TV
Enjoy a comfortable stay in stylish rooms equipped with digital TVs at Leonardo Inn Glasgow West End. Each room offers a welcome tray and 24-hour room service for your convenience.

The Bar and Grill
Indulge in local, seasonal delicacies at The Bar and Grill in a chic setting. With a menu available all day, savor the taste of fresh produce while enjoying the ambiance.

Convenient Location
Located in Glasgow's vibrant West End, the hotel offers easy access to cafes, pubs, and restaurants on Byres Road. Benefit from the nearby bus service for convenient travel, with the city centre just a short drive away.

Experience the best of Glasgow at Leonardo Inn Glasgow West End. Book your stay now for a memorable visit.

Important information:

When booking 8 rooms or more, different policies and additional supplements will apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

7
Based on 2995 reviews
Cleanliness: 5.08
Service: 8.05
Location: 8.09
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 7.05
A
ann family_with_children gb
7
Pros:

It suits us for visiting family in the area

Cons:

Our shower wasn't working , but to help staff were quick in the process of giving us another room

2026-03-14 via Nuitee
B
Bouski solo_traveller gb
7
Great for the price, safe and welcoming.
Pros:

The bed was very big and comfortable, it was very quiet and easy to sleep at night without noises waking me up during the night. The receptionist was welcoming and the hotel felt safe as a lone female traveller. Its not as expensive as hotels you'd find in the city centre but its not that far anyway and there is a bus station 2 minutes away that can take you into the city centre.

Cons:

The only thing I had a bit of trouble with was the shower because it was cold and difficult to figure out but otherwise all was well.

2026-03-11 via Nuitee
A
Angela solo_traveller de
7
Pros:

Personal ist sehr freundlich. Ein Wasserkocher war im Zimmer. Frühstück ist gut (neben dem sog. englischen Frühstück auch Cerealien mit verschiedenen Toppings, Joghurt, frische Croissants, Käse, Wurst, frisches Obst, etc.).

Cons:

Die Matraze war schon sehr durchgelegen. Ich habe mich aber nicht beschwert, denn das Hotel war ausgebucht. Die Fenster waren schon länger nicht mehr geputzt worden. Das Badezimmer war nicht ausreichend hell, da nur eine Lampe funktionierte. Die anderen Deckenleuchten im Bad funktionierten nicht. Ich habe aber auch das nicht moniert.

2026-03-11 via Nuitee
J
Jordan family_with_children gb
8
2026-03-10 via Nuitee
N
Nickyw1971 family_with_children gb
9
Pros:

Got it for excellent price.. Booked 2 rooms as daughter had concert at the ovo hydro

Cons:

I would've preferred more central but there was a bus stop right outside hotel

2026-03-10 via Nuitee
C
Caroline family_with_children gb
8
2026-03-10 via Nuitee
R
Rosemary family_with_children gb
7
Pros:

Very helpful reception staff

Cons:

Outside noise nut not unbearable

2026-03-09 via Nuitee
T
Trina couple gb
8
2026-03-08 via Nuitee
P
Pavel family_with_children cz
10
2026-03-07 via Nuitee
R
Rennie solo_traveller gb
6
good position, great staff, tired room
Pros:

All staff were very helpful and friendly

Cons:

The bathroom in my room had problems with shower (leaking) and wash hand basin (blocked)

2026-03-07 via Nuitee
D
david family_with_children gb
7
Pros:

Room was comfortable and a good breakfast

Cons:

Dinner menu was over priced and food was of poor quality.
Paid £31 for a steak which was at least half fat
Made a complaint but no further mention of it

2026-03-06 via Nuitee
M
mchugh solo_traveller gb
8
2026-03-06 via Nuitee
L
Lucy couple gb
10
2026-03-06 via Nuitee
A
Andrew couple gb
4
Cons:

Location and you would be charged for parking even though it wasn't stated on booking.com

2026-03-05 via Nuitee
G
Gheorghiță Liviu family_with_children gb
4
Pros:

Serviciul personalului, designul camerei.

Cons:

Sistemul de alarmă incendiu pornit din varii motive, 45 de minute de zgomot și modelul de baterie al căzii de la baie, execrabil, trebuie să te gândești cum se reglează și se închide.

2026-03-05 via Nuitee
J
Jonathan solo_traveller gb
6
If it wasn’t dog
Pros:

The staff were excellent. They were kind and helpful.

Cons:

The hotel has passed its ‘best by’ day and needs reinvestment. The corridors are tatty and tired. The shower in room 202 would only run hot when the cold bath tap also was running. The shower experience might have been good in 1975 but it disappoints in 2026. The radiator was installed in 1970 and could not be controlled the gap under the fire door was excessive and fails to protect the room from spread of fire the safe did not work. The lift call button to go down does not work. Press up to go down! Showers in the bath need to have grab handles. (Slip risks). Curtains coming off their tracks. Carpet by door is rucked

2026-03-05 via Nuitee
D
Denise family_with_children gb
4
Pros:

Area for hospital visiting

Cons:

Staff few and far, noisy at night, lifts not great and breakfast very standard.

2026-03-04 via Nuitee
S
Siva couple gb
10
2026-03-03 via Nuitee
S
Sheena solo_traveller gb
7
Hotel at Bingham's Pond.
Pros:

The hotel is conveniently located and easy to get to. It was clean.

Cons:

The shower temperatures are erratic - sometimes cold, sometimes really hot.
Nobody empties the bins if you stay for more than one day.
Prices have gone up recently so value for money has gone down.

2026-03-03 via Nuitee
A
Andy solo_traveller gb
8
Handy, but tired
Pros:

Location as I was in for an operation as it was ideal for my wife.

Cons:

Very dated.

2026-03-03 via Nuitee