Leonardo Inn Glasgow West End

Hotels
Leonardo Hotels
7 (2948 reviews)
4 Shelley Road , Glasgow , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Unclean rooms
Old decor
Temperature issues with shower

Categories

Cleanliness
5.08
Multiple mentions of unclean rooms and poor maintenance.
Service
8.05
Staff were consistently noted as friendly and helpful.
Location
8.09
Conveniently located near essential areas.
Room Quality
6.04
Rooms described as old and needing upgrades.
Amenities
6.57
Some amenities noted to be lacking, but basic needs met.
Value for Money
7.03
Budget pricing justified by some limitations.
Food and Beverage
8.08
Breakfast was consistently praised.
Overall Experience
7.05
Mixed reviews with comfort and convenience but cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:50

Property Description

Modern Rooms with Digital TV
Enjoy a comfortable stay in stylish rooms equipped with digital TVs at Leonardo Inn Glasgow West End. Each room offers a welcome tray and 24-hour room service for your convenience.

The Bar and Grill
Indulge in local, seasonal delicacies at The Bar and Grill in a chic setting. With a menu available all day, savor the taste of fresh produce while enjoying the ambiance.

Convenient Location
Located in Glasgow's vibrant West End, the hotel offers easy access to cafes, pubs, and restaurants on Byres Road. Benefit from the nearby bus service for convenient travel, with the city centre just a short drive away.

Experience the best of Glasgow at Leonardo Inn Glasgow West End. Book your stay now for a memorable visit.

Important information:

When booking 8 rooms or more, different policies and additional supplements will apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

7
Based on 2948 reviews
Cleanliness: 5.08
Service: 8.05
Location: 8.09
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 7.05
M
Michael couple gb
5
Pros:

good location and value for money

Cons:

shower was "interesting" and required a staff to show how to work it

2026-02-14 via Nuitee
T
Theresa family_with_children gb
8
Exceptional.
Pros:

The location was perfect as we we're attending the Beatson. However the staff we're incredible. So helpful and way beyond expectations. I cannot praise them enough. The young people who work here are so professional, friendly and exceptionally empathic. They are a credit to themselves. I wanted to say thank you for looking after us at such a difficult time. It means so much.

2026-02-13 via Nuitee
C
Clare couple gb
6
Comfortable with lovely staff but very in need of updating
Pros:

Good location for scouts town tennis, comfy beds

Cons:

Dated, rap fell off in bathroom, paint peeling off walls, lamps wonky

2026-02-12 via Nuitee
S
Sam family_with_children gb
9
Pros:

The food and restaurant were exceptional. Great food and menu.

Cons:

Hotel is a little tired, but comfortable to stay in.

2026-02-12 via Nuitee
M
matthew solo_traveller gb
3
Great staff, tired building that's over-priced.
Pros:

If I could score on behalf of the staff alone, then I'd give top marks. They were attentive, helpful and professional.

Cons:

Asking the price that this place does for a room feels borderline criminal - and then they throw in an extra £7 a night to use an empty car park. The whole hotel is extremely dated and in dire need of repair - as confirmed by staff themselves. Most of the doors don't even work, and they need a member of staff to frequently come up with you to reprogram the door with a computer. The decor is very old, the floors squeak, and sound-proofing between rooms is poor. What place really needs is a new owner who actually cares about the building, staff, and people paying to stay in it. Currently, they have rooms going for £116 a night, and to pay that for what is essentially a tired old hostel is insanity. Ditch the parking charges and silly cost for rooms, invest a little, and you'll have much more custom.

2026-02-11 via Nuitee
C
Clive solo_traveller gb
7
Good value stay
Pros:

Nice room and good restaurant

Cons:

Slightly tires rooms.

2026-02-11 via Nuitee
K
Kevin couple gb
7
Value for money, comfortable bed
Pros:

Location and value

Cons:

Couldn't get the tv on

2026-02-10 via Nuitee
C
Cat extended_group gb
8
2026-02-09 via Nuitee
E
ELIZABETH family_with_children gb
8
Pros:

A convenient Hotel for the West End of Glasgow with parking.

2026-02-09 via Nuitee
S
Sam solo_traveller pk
8
Overall it was fine but the noise level remained my major concern.
Pros:

The ambience, location and peaceful atmosphere.

Cons:

I did not like to hear voices of people, tv and water running in toilets or flushing of the toilets from the next door rooms.

2026-02-09 via Nuitee
T
Tri couple gb
4
Pros:

Only related to my tennis competition who provide shuttle bus during our Master Tennis Tournament.

Cons:

It is running down really. Need serious 🧐 TLC specially when the room rate is for 4* hotel.

2026-02-08 via Nuitee
J
James solo_traveller gb
7
2026-02-08 via Nuitee
J
Joyce family_with_children gb
10
2026-01-31 via Nuitee
D
Dane family_with_children de
10
Pros:

Staff superb Helpful exceptionally friendly.

2026-01-30 via Nuitee
T
Timothy couple gb
6
2026-01-29 via Nuitee
R
Robert solo_traveller gb
4
Not great......
Pros:

Staff were very friendly and helpful. The place was easy to find and in a good location for what I needed. Shower had a good level of pressure. Parking was simple and easy to sort out at the end of my stay.

Cons:

The stairwell was very dirty and a horrible smell was evident. The 'King size' bed that should have been in my room was just two normal mattresses' put together. There was a lot of dust behind the TV and fixtures, and the drawers were no longer sitting on their brackets so opening and closing did not work without effort. Breakfast wasn't great for the amount it cost. The pastries were very dense and the cooked breakfast wasn't very healthy in terms of options.

2026-01-29 via Nuitee
L
Lorna couple gb
10
Staff were amazing
Pros:

My mum and I used this hotel as she had an appointment at the hospital the following day. So convenient and did just the job. The gentleman on reception this morning 28/01 was absolutely brilliant and so accommodating. Thank you again

Cons:

Nothing.

2026-01-28 via Nuitee
K
kasia family_with_children gb
8
Pros:

Wygodne łóżka, czysto, bardzo miły personel.

2026-01-28 via Nuitee
K
Kelly family_with_children gb
9
Perfect location for gartnaval hospital
Pros:

The room was very clean and comfortable. The staff were lovely and very helpful.

Cons:

There was a charge for parking

2026-01-28 via Nuitee
V
victoria couple es
4
2026-01-27 via Nuitee