Leonardo Inn Glasgow West End

Hotels
Leonardo Hotels
7 (3233 reviews)
4 Shelley Road , Glasgow , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Unclean rooms
Old decor
Temperature issues with shower

Categories

Cleanliness
5.08
Multiple mentions of unclean rooms and poor maintenance.
Service
8.05
Staff were consistently noted as friendly and helpful.
Location
8.09
Conveniently located near essential areas.
Room Quality
6.04
Rooms described as old and needing upgrades.
Amenities
6.57
Some amenities noted to be lacking, but basic needs met.
Value for Money
7.03
Budget pricing justified by some limitations.
Food and Beverage
8.08
Breakfast was consistently praised.
Overall Experience
7.05
Mixed reviews with comfort and convenience but cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:50

Property Description

Modern Rooms with Digital TV
Enjoy a comfortable stay in stylish rooms equipped with digital TVs at Leonardo Inn Glasgow West End. Each room offers a welcome tray and 24-hour room service for your convenience.

The Bar and Grill
Indulge in local, seasonal delicacies at The Bar and Grill in a chic setting. With a menu available all day, savor the taste of fresh produce while enjoying the ambiance.

Convenient Location
Located in Glasgow's vibrant West End, the hotel offers easy access to cafes, pubs, and restaurants on Byres Road. Benefit from the nearby bus service for convenient travel, with the city centre just a short drive away.

Experience the best of Glasgow at Leonardo Inn Glasgow West End. Book your stay now for a memorable visit.

Important information:

When booking 8 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

7
Based on 3233 reviews
Cleanliness: 5.08
Service: 8.05
Location: 8.09
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 7.05
J
John solo_traveller gb
8
2026-06-27 via Nuitee
V
Virginie couple fr
8
Pros:

Personnel accueillant. De pouvoir déposer nos bagages plusieurs heures avant d’avoir la chambre. Le plateau de courtoisie.

Cons:

Propreté limite. Surtout dans les coins de la salle de bain.

2026-06-27 via Nuitee
A
Allan couple gb
9
Just what we needed for graduation
Pros:

Easy to get about great car park

Cons:

Nothing

2026-06-27 via Nuitee
R
Ross solo_traveller gb
5
2026-06-26 via Nuitee
N
Nigel solo_traveller gb
5
Disappointing room but the location still works for me.
Pros:

Good location, friendly Scottish staff. I think it is lovely to be served by locals.

Cons:

Big piece is wall paper missing from the wall. Lights in the bathroom kept going off and the on. At one stage I was showering in complete darkness. I did tell reception but it didn’t get fixed. My room was not made up after day 1.
Lid on the peddle bid was balanced on top of the bin.
I have stayed at the leonardo many times even from when it was called the ponds. The state of the room was the worst I have experienced.

2026-06-25 via Nuitee
C
Chaitna couple gb
7
2026-06-25 via Nuitee
M
Marie solo_traveller gb
4
Pros:

Where it's situated.

Cons:

Badly needs renovation of the rooms.

2026-06-25 via Nuitee
N
Nora couple gb
5
2026-06-25 via Nuitee
I
Ian couple ie
1
2026-06-24 via Nuitee
M
Martins couple gb
10
2026-06-24 via Nuitee
S
Sarah solo_traveller gb
8
2026-06-23 via Nuitee
F
Fricke solo_traveller no
5
basic standards were met, but all in all not a very nice place
Pros:

the place - rooms and corridors - was covered with carpets, not new, and there was a rather unpleasant smell
breakfast was plenty and they had glutenfree bread; but the cooked food was lukewarm and not very tasty
the bed was fine.

Cons:

smell in the room

2026-06-22 via Nuitee
C
Corp solo_traveller nl
6
2026-06-22 via Nuitee
C
chhabra solo_traveller in
8
2026-06-21 via Nuitee
A
Adel couple fi
8
2026-06-20 via Nuitee
C
Catriona couple gb
7
2026-06-20 via Nuitee
W
Wendy couple gb
10
Outstanding
Pros:

The property was clean and the staff were all excellent, very friendly and very accommodating.

Cons:

Nothing

2026-06-19 via Nuitee
S
shaun extended_group gb
3
2026-06-18 via Nuitee
G
Gordon solo_traveller gb
2
Would not stay again. Expensive for what it was, rooms a bit dated.
Pros:

Not much to like. Room was clean

Cons:

Brutalist 1970s architecture. Expensive for what it was. Car park was charged in addition to an expensive room. Very noisy with fans on the roof outside the room. These fans went on all night, shutting down for 30 seconds only turn on again louder.

2026-06-18 via Nuitee
I
Infelix solo_traveller gb
2
Pros:

When we complained about the blood and excrement that awaited us in the toilet, we were immediately issued with a full refund.

Cons:

Blood and excrement in the toilet on arrival. Peeling walls, cobwebs on the ceiling. Hotel miles away from the city centre, such is not is fault of course but didn't realise it was quite so far. Very noisy road.

2026-06-18 via Nuitee