Leonardo Inn Glasgow West End

Hotels
Leonardo Hotels
7 (3379 reviews)
4 Shelley Road , Glasgow , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Unclean rooms
Old decor
Temperature issues with shower

Categories

Cleanliness
5.08
Multiple mentions of unclean rooms and poor maintenance.
Service
8.05
Staff were consistently noted as friendly and helpful.
Location
8.09
Conveniently located near essential areas.
Room Quality
6.04
Rooms described as old and needing upgrades.
Amenities
6.57
Some amenities noted to be lacking, but basic needs met.
Value for Money
7.03
Budget pricing justified by some limitations.
Food and Beverage
8.08
Breakfast was consistently praised.
Overall Experience
7.05
Mixed reviews with comfort and convenience but cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:50

Property Description

Modern Rooms with Digital TV
Enjoy a comfortable stay in stylish rooms equipped with digital TVs at Leonardo Inn Glasgow West End. Each room offers a welcome tray and 24-hour room service for your convenience.

The Bar and Grill
Indulge in local, seasonal delicacies at The Bar and Grill in a chic setting. With a menu available all day, savor the taste of fresh produce while enjoying the ambiance.

Convenient Location
Located in Glasgow's vibrant West End, the hotel offers easy access to cafes, pubs, and restaurants on Byres Road. Benefit from the nearby bus service for convenient travel, with the city centre just a short drive away.

Experience the best of Glasgow at Leonardo Inn Glasgow West End. Book your stay now for a memorable visit.

Important information:

When booking 8 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Location

Guest Reviews

7
Based on 3379 reviews
Cleanliness: 5.08
Service: 8.05
Location: 8.09
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 7.05
M
Mohammed family_with_children gb
10
2026-08-22 via Nuitee
M
Mohammed solo_traveller gb
7
Leonardo Inn Glasgow
Pros:

Housekeeping staff (Barry) were very caring and helpful

Cons:

The room was a little cramped and parking and breakfast costs a little extortionate

2026-08-22 via Nuitee
M
Marion solo_traveller gb
9
Pros:

Lovely staff very helpful

2026-08-22 via Nuitee
C
Charlotte Lucke solo_traveller de
3
Haus heruntergekommen, Personal super freundlich und hilfsbereit
Pros:

Ruhige Lage, ÖPNV in der Nähe, sehr gutes Bett

Cons:

Sanitärinstallationen funktionierten schlecht, Sauberkeit ließ zu wünschen übrig, sogar Schimmel im Bad

2026-08-21 via Nuitee
W
William solo_traveller gb
8
2026-08-21 via Nuitee
W
William solo_traveller gb
8
2026-08-21 via Nuitee
W
William solo_traveller gb
8
2026-08-21 via Nuitee
L
Lawrence couple gb
7
Decent and friendly.
Pros:

Really friendly staff

Cons:

Same issues as last time I stayed. Water not very hot in the shower. I think they deliberately limit the thermostat to save money. When I told them
They said they’d fix it and never did. Exactly the same thing happened last year! Also they don’t clean the room even if you put the sign out before 10pm the previous nights. Staff very friendly though and gave me a free breakfast to apologise but I’d rather hot water and a clean room.

2026-08-21 via Nuitee
Y
Yağmur couple tr
10
Pros:

Güzel

2026-08-21 via Nuitee
J
joy solo_traveller gb
7
Pros:

Very comfortable bed

Cons:

Poor cold breakfast and cramped ensuite

2026-08-21 via Nuitee
S
Serghei solo_traveller ro
10
2026-08-20 via Nuitee
N
NICOLA solo_traveller gb
3
Lacklustre.
Pros:

Serviceable but tired hotel. Breakfast was ok.

Cons:

I was put in a smoking room even though the Receptionist told me all the rooms are meant to be non-smoking. The carpet and curtains reeked of stale smoke. I had to ask to be moved to another room. The decor and furniture were very tired and out of date (dark brown 1980s style) and peeling paint in the bathroom. It seemed the assumption was no one would be staying more than one night. I did not understand why people left empty food containers and bottles outside their rooms in the corridor. The main entrance to the hotel was via the carpark. To get to it as a pedestrian you had to walk either round the back of the hotel or down a dingy pathway next to the petrol station. The hotel was really quite far from the West End but, admittedly, very handy for the Gartnavel hospital next door. The 3 night B & B stay was not cheap - over £400. Generally, the hotel needs refurbishment.

2026-08-20 via Nuitee
A
Ann couple au
5
A pleasant stay for one night.
Pros:

The staff were fantastic and accommodating with our late arrival. They made the evening relaxed and comfortable. The breakfast was great. A good selection of breakfast items, hot and cold.

Cons:

It was quite an old room with stains on the carpet, which is minor really but raised questions on the cleanliness of the place. The shower is quite high from the floor as it is over the bath.

2026-08-20 via Nuitee
A
Abel family_with_children es
7
2026-08-20 via Nuitee
R
robert solo_traveller gb
8
Good functional place to stay in a central locatiob
Pros:

Location

Cons:

A bit dated generally

2026-08-19 via Nuitee
A
Alison solo_traveller gb
7
Pros:

Comfortable beds, tea and coffee..Clean room

Cons:

The bathroom needs work. Missing hook off the door, peeling paint off the ceiling and black mould issues around the tiles.

2026-08-18 via Nuitee
M
Mary Eileen solo_traveller gb
4
Pros:

Location, friendly staff

Cons:

Very worn out hotel, doors to rooms seem to all have problems with the key locks, we certainly did. Lights in room were mostly out of order. Wash basin in sink was all cracked and a great piece was missing from it. Needs a good refurb.

2026-08-18 via Nuitee
W
Walker solo_traveller gb
4
Pros:

Nice location

Cons:

The shower kept coming on too hot while in use and there was dust everywhere in the room after just one day.

2026-08-18 via Nuitee
P
Pete couple gb
3
Left Quickly.
Pros:

Very little the staff tried hard.

Cons:

Smelly and dirty rooms, showers and baths that either didn’t work or had only cold water or scalding hot water. Very run down property.

2026-08-18 via Nuitee
L
Lezley84 solo_traveller gb
10
2026-08-17 via Nuitee