Mercure Hotel Berlin City West

Hotels
•
Mercure
7.8 (2355 reviews)
Ohmstr. 4-6 , Berlin , de

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Cons:
Dirty rooms
Old furnishings
Wi-Fi issues

Categories

Cleanliness
6.7
Multiple reviews mention dirty rooms and old bathrooms.
Service
8.2
Several mentions of friendly staff providing good service.
Location
8.7
Conveniently situated near public transport and amenities.
Room Quality
6.7
Issues with old furnishings and cleanliness mentioned.
Amenities
7.2
Wi-Fi issues and limited bar service were noted.
Value for Money
8.2
Some reviews indicate decent value, especially with breakfast.
Food and Beverage
8.7
Breakfast is frequently highlighted as excellent.
Overall Experience
8
Overall decent experience with a few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:07

Property Description

Modern Amenities
The Mercure Hotel Berlin City West offers air-conditioned rooms with satellite TV, free Wi-Fi, and a minibar, ensuring a comfortable stay for guests.

Delicious Dining Options
Guests can enjoy German cuisine and fine wines at the Weinlounge Restaurant with a summer terrace, or unwind with international drinks at the Weinlounge Bar.

Relaxation and Convenience
With an outdoor swimming pool for summer months and proximity to Jungfernheide Public Park, guests can unwind. Additionally, the hotel's location near Siemensdamm Metro Station and easy access to the motorway and train station make exploring Berlin convenient.

Ready to experience comfort and convenience in Berlin? Book your stay at Mercure Hotel Berlin City West now!

Important information:

Swimming pool: Closed from Sat, Nov 22, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 2355 reviews
Cleanliness: 6.7
Service: 8.2
Location: 8.7
Room Quality: 6.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8
K
Kazuya • solo_traveller • jp
10
2026-04-04 • via Nuitee
A
Annika Carolin Sophie • couple • de
8
Pros:

Alles hat unkompliziert geklappt, freundliche Mitarbeitende, sauberes Zimmer

Cons:

Wasser in der Dusche fließt sehr langsam ab

2026-04-04 • via Nuitee
F
Franz • couple • de
7
Wir buchten schon die nächsten 2 Tage
Pros:

Sehr angenehm , Nähe zu der Familie sehr gute Anbindung an den öffentlichen Nahverkehr

Cons:

Alles ok

2026-04-03 • via Nuitee
W
Werner • couple • es
9
Alles prima
Pros:

Ifür mich war die Lage und die Freundlichkeit des Personals entscheidend

2026-04-02 • via Nuitee
V
Volkmar Hoppe • couple • de
9
Pros:

Nettes hilfsbereites Personal an der Rezeption

Cons:

Etwas in die Jahre gekommenes Hotel
Und im Kühlschrank kein Wasser als Willkommen Geschenk

2026-04-02 • via Nuitee
F
Franz • couple • de
6
Wiederholt waren wir dort und haben schon wieder nächsten Aufenthalt geplant
Pros:

Nähe zu meinen Eltern und öffentliche Anbindung

Cons:

Alles ok

2026-04-02 • via Nuitee
F
Fabian • couple • de
6
Zu teuer für die gegebene Ausstattung
Pros:

Direkt an einer U-Bahn-Station

Cons:

Das Bett und die Kissen waren sehr schlecht.

2026-03-31 • via Nuitee
U
Uwe • solo_traveller • de
8
Pros:

Unterkunft
Parken
Frühstück

Cons:

Bei geöffneten Fenster Straße zu hören

2026-03-30 • via Nuitee
M
Marcus • family_with_children • de
6
Pros:

Nähe zur U-Bahn. Preis.

Cons:

Im Haus sehr laut.

2026-03-29 • via Nuitee
U
Uwe • couple • de
8
Wir kommen definitiv wieder
Pros:

Das Personal ist immer wieder sehr nett.

2026-03-29 • via Nuitee
A
Alex • solo_traveller • de
7
Preis - Leistung Ok
2026-03-29 • via Nuitee
H
Hendrik • solo_traveller • de
10
Pros:

Top

2026-03-27 • via Nuitee
G
GuillermoS187 • Business • Nuremberg, Middle Franconia, Franconia, Bavaria
2
Poorly mantained
Pros:

I would start with the basics. There’s a lot of inconsistencies the „ free parking“ means park outside at the street, the hotel itself has no parking on site.
The hotel was I would assume at its glory many years ago and since then it’s poorly maintained. The carpets are very dirty, stained, also walls in general a very bad experience. The breakfast was not good as well coffee was tasting burnt and the tea was cold. Juices were very diluted and the list goes on. I do not recommend it.

2026-03-26 • via Tripadvisor
K
Konstantin • couple • de
1
2026-03-24 • via Nuitee
T
Truyen • couple • vn
9
2026-03-22 • via Nuitee
M
Matthias • solo_traveller • at
7
Cons:

Komische, alte Plastikdusche und Badezimmer

2026-03-21 • via Nuitee
D
Dawid • solo_traveller • de
9
2026-03-21 • via Nuitee
L
Liam • couple • gb
7
Convenient for public transport and local cafes
Pros:

Very Convenient for the U7 and local facilities

Cons:

I had to ask staff for extra pillows and toilet rolls. Tea and coffee wasn’t replenished during our stay

2026-03-20 • via Nuitee
C
Cezary • family_with_children • pl
9
2026-03-19 • via Nuitee
K
Kevin • couple • de
3
2026-03-17 • via Nuitee