Mercure Hotel Berlin City West

Hotels
•
Mercure
7.8 (2492 reviews)
Ohmstr. 4-6 , Berlin , de

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Cons:
Dirty rooms
Old furnishings
Wi-Fi issues

Categories

Cleanliness
6.7
Multiple reviews mention dirty rooms and old bathrooms.
Service
8.2
Several mentions of friendly staff providing good service.
Location
8.7
Conveniently situated near public transport and amenities.
Room Quality
6.7
Issues with old furnishings and cleanliness mentioned.
Amenities
7.2
Wi-Fi issues and limited bar service were noted.
Value for Money
8.2
Some reviews indicate decent value, especially with breakfast.
Food and Beverage
8.7
Breakfast is frequently highlighted as excellent.
Overall Experience
8
Overall decent experience with a few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:07

Property Description

Modern Amenities
The Mercure Hotel Berlin City West offers air-conditioned rooms with satellite TV, free Wi-Fi, and a minibar, ensuring a comfortable stay for guests.

Delicious Dining Options
Guests can enjoy German cuisine and fine wines at the Weinlounge Restaurant with a summer terrace, or unwind with international drinks at the Weinlounge Bar.

Relaxation and Convenience
With an outdoor swimming pool for summer months and proximity to Jungfernheide Public Park, guests can unwind. Additionally, the hotel's location near Siemensdamm Metro Station and easy access to the motorway and train station make exploring Berlin convenient.

Ready to experience comfort and convenience in Berlin? Book your stay at Mercure Hotel Berlin City West now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 2492 reviews
Cleanliness: 6.7
Service: 8.2
Location: 8.7
Room Quality: 6.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8
N
Nicole • family_with_children • at
5
Pros:

Das freundliche Personal

Cons:

Das die Klima kaputt war und wir 30 Grad im Zimmer hatten

2026-07-04 • via Nuitee
S
Seyedreza • solo_traveller • at
10
Pros:

Sauberkeit, freundliche Personnel, Preis-Leistung Verhältnis

2026-07-04 • via Nuitee
S
Sarina • couple • de
5
Hatte was man braucht, aber leider für die Ausstattung viel zu teuer
Pros:

Das Frühstück war sehr gut, die Lage hat für das besuchte Event gut gepasst

Cons:

Unser Zimmer und auch der Flur auf der Etage waren sehr altmodisch und sahen sehr deutlich nach Renovierungsstau aus. Der Kühlschrank und auch der Duschvorhang waren vergilbt und zeigten deutlich die Zeichen der Zeit

2026-07-03 • via Nuitee
T
Thomas • couple • de
8
2026-07-03 • via Nuitee
S
Stefanie • solo_traveller • de
7
Reicht für einen Kurztrip
Pros:

Das Personal ist sehr freundlich, das Frühstück mit reichhaltiger Auswahl. Von der Hauptstraße hört man so gut wie nix. Das Bett war zwar weich, aber trotzdem bequem.

Cons:

Schon in die Jahre gekommenes Hotel: abgerissene Teppich-Fußleiste, welliger Teppichboden, Zwei-Personen Zimmer mit 1,40 Bett, Badezimmer enthält Monoblock Einbau-Duschwanne, eine Steckdose in Reichweite des Bettes... Alles nur Kleinigkeiten, aber für den Preis hätte ich mehr erwartet.

2026-07-03 • via Nuitee
S
Silvia • solo_traveller • de
7
Pros:

Sehr freundliche Mitarbeiter! In allen Bereichen.

Cons:

Sehr abgewohnte Ausstattung des Zimmer. Vor allem des Badezimmer, mit undichtem Duschschlauch.

2026-07-03 • via Nuitee
K
Khulan • couple • hu
5
Nice location decent deal
Pros:

Location was good

Cons:

Walls were dirty.Place need renovation

2026-07-03 • via Nuitee
J
Julia • solo_traveller • de
4
2026-07-03 • via Nuitee
A
Angelique • extended_group • be
7
2026-07-02 • via Nuitee
J
Jana • couple • de
4
2026-07-02 • via Nuitee
T
Thijs • solo_traveller • de
8
2026-07-01 • via Nuitee
M
M • solo_traveller • nl
8
2026-07-01 • via Nuitee
A
Anna Lena • solo_traveller • is
8
Pros:

Góð staðsetning, stutt i lestar og aðra þjónustu

Cons:

Veitingastaðurinn var lítið sem ekkert opinn og heldur ekki barinn.

2026-07-01 • via Nuitee
E
Emilia • extended_group • pl
7
Great option for short stay for a concert- we could leave the car, go and have fun, spend the night and eat good breakfa
Pros:

Cozy, clean rooms and we were able to get to our rooms earlier. Great option for people with cars

Cons:

A bit 1970 vibes

2026-06-30 • via Nuitee
S
Sophie • couple • at
6
2026-06-30 • via Nuitee
C
Christin • solo_traveller • de
8
2026-06-30 • via Nuitee
C
Claas • couple • de
4
Für den Preis einfach zu teuer
Pros:

Das Bad war sehr schön und sauber

Cons:

Teppich im ganzen Zimmer das hat uns überhaupt nicht gefallen.
Dann war es auch noch sehr schön eingerichtet.

2026-06-29 • via Nuitee
R
Rautenberg • solo_traveller • de
8
2026-06-29 • via Nuitee
A
Aleksandra • couple • pl
9
Bardzo miło pobyt
Pros:

Obsługa , darmowy parking pyszne śniadanie , rewelacyjna szybka WINDA 💪

Cons:

Znalazłam nie do końca posprzątany pokój, TV nie działał.

2026-06-29 • via Nuitee
J
John Robert • couple • ph
8
2026-06-29 • via Nuitee