INSELHOTEL Potsdam

Hotels
8.6 (1622 reviews)
Hermannswerder 30 , Potsdam , de

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful location
Delicious food
Cons:
Cleanliness issues
Outdated room decor
Limited wellness facilities

Categories

Cleanliness
8.14
The room cleanliness was mentioned as needing improvement, particularly in the context of room service.
Service
9.21
Staff was frequently complimented for being friendly, helpful, and attentive across multiple reviews.
Location
9.25
The location received positive remarks for being beautiful, tranquil, and well-connected.
Room Quality
8.4
Rooms were described as cozy and clean, but some reviews indicated concerns about outdated decor.
Amenities
7.73
The wellness area and sauna received mixed reviews, with issues noted regarding equipment and limited opening times.
Value for Money
8.69
Generally perceived as good value, though there were mixed comments on specific experiences.
Food and Beverage
8.54
Food quality was praised, but there were complaints about a specific meal causing issues.
Overall Experience
8.81
Overall positive sentiments, with guests expressing a desire to return and enjoy the peaceful environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:39

Property Description

Luxurious Accommodations

This 4-star non-smoker hotel, located on Hermannswerder Island, offers free Wi-Fi and stunning views of Templiner See lake. The rooms at INSELHOTEL Potsdam are elegantly furnished with modern amenities and some even feature balconies or terraces overlooking the picturesque surroundings.

Exceptional Dining Experience

Start your day with a delicious breakfast buffet and savor regional and international dishes at the Seerestaurant, accompanied by a fine selection of wines. Indulge in a culinary journey without leaving the hotel premises.

Relaxation and Recreation

Unwind in the AQUAMARIN spa area, complete with an outdoor pool, sauna, steam room, and more. With its boat jetty, yacht harbor, and access to rental bicycles, this hotel ensures a perfect blend of relaxation and adventure.

Experience luxury and comfort at INSELHOTEL Potsdam. Book your stay now for a memorable getaway.

Important information:

Please note that parking spaces are available subject to availability. Public parking costs EUR 12 daily and private parking costs EUR 18 daily.

Please also note that all spa services, including massages, must be booked in advance and will incur a fee.

Please note that guests who wish to enjoy the salt and brine chamber must wear white cotton socks for hygienic reasons.

Please note that extra beds and children's beds can also be reserved in advance directly with the hotel by email or telephone.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 17 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1622 reviews
Cleanliness: 8.14
Service: 9.21
Location: 9.25
Room Quality: 8.4
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 8.54
Overall Experience: 8.81
D
Detlef • solo_traveller • de
9
Pros:

Lage, Personal, Spa Bereich top und ein tolles Essen.

Cons:

Trotz der guten Ausstattung war der Makel keine Klimaanlage bei diesen Temperaturen.

2026-06-27 • via Nuitee
Y
Yuriy • solo_traveller • de
9
2026-06-26 • via Nuitee
A
Anna • solo_traveller • de
8
Kurzurlaub
Pros:

Schöne Lage zum entspannen direkt am See, gutes Wellnessangebot und ausreichend Liegenverfügbarkein, sehr gutes Frühstücksangebot

Cons:

Speisekarte im Restaurant sehr "eintönig" zur Spargelzeit. Fast jedes Gericht mit Spargel und keine Alternativen an Gemüse erkennbar

2026-06-25 • via Nuitee
F
Frank • solo_traveller • de
9
Wer Ruhe und Entspannung sucht...
Pros:

... die Lage, die Lage, die Lage!! Völlig ruhig und dennoch "zügig" in der Stadt. Das Restaurant war sehr gut und das Baden im See nach dem Besuch der Seesauna ... mega.

Cons:

Hmm, mir fällt nichts ein.

2026-06-19 • via Nuitee
M
Maik • couple • de
9
Es hat uns sehr gut gefallen und wir kommen bestimmt wieder.
Pros:

Die Lage ist hervorragend. Beim Frühstück kann man direkt auf den See schauen.
Der Wellnessbereich ist super. Wir haben ihn ausgiebig genutzt.
Das Personal ist sehr aufmerksam.

2026-06-17 • via Nuitee
M
Maria • couple • de
9
2026-06-14 • via Nuitee
M
Matthias • solo_traveller • de
8
2026-06-14 • via Nuitee
K
Kathrin • solo_traveller • de
9
2026-06-13 • via Nuitee
H
Harriet • extended_group • de
9
Ausgezeichnet
Pros:

Das Frühstück ist großartig, der Blick auf den See aus den Restaurants traumhaft. Essen im Restaurant ebenfalls ausgezeichnet. Die Seesauna mit anschließender Abkühlung im See einfach nur perfekt.

Cons:

Ich fand die Herren an der Rezeption ein bisschen arrogant. Falsche Frage, schnippische Antwort. Aber am Ende des Tages waren sie hilfreich. Personal im Restaurant sehr freundlich.

2026-06-13 • via Nuitee
R
Rocco • couple • de
10
2026-06-13 • via Nuitee
G
Gerhard • couple • de
7
2026-06-12 • via Nuitee
N
Nastasja • solo_traveller • de
8
Pros:

Sehr schöne Lage und super freundliches Personal!

2026-06-11 • via Nuitee
J
Jessica • couple • de
9
2026-06-11 • via Nuitee
C
Christoph • solo_traveller • de
9
2026-06-11 • via Nuitee
M
Maria • solo_traveller • de
10
2026-06-10 • via Nuitee
L
Luise • couple • de
10
2026-06-10 • via Nuitee
G
Gabriela Kobosil und Lutz • couple • de
10
Eine Ruheoase für Körper und Seele 🎈
Pros:

Da weiß man gar nicht wo man anfangen soll ! Alles war perfekt!
Die Lage am See, die Zimmer , der Wellnessbereich, die See-Sauna , das köstliche Essen , der Service , die unglaublich freundlichen , aufmerksamen und hilfsbereiten Mitarbeiter !
All das führt zu einem Aufenthalt, der einen weit weg von Jubel und Trubel , Ruhe und absolute Entspannung bietet .
Wir kommen auf jeden Fall wieder.

Cons:

Wir haben überhaupt nichts zu bemängeln

2026-06-09 • via Nuitee
A
Andrea • solo_traveller • de
10
Ich habe mich überaus wohlgefühlt und werde auf jeden Fall noch einmal wiederkommen.
Pros:

Das Zimmer war geschmackvoll eingerichtet und sauber. Das Frühstück sehr reichhaltig und für jeden Geschmack etwas dabei. Das Personal immer ansprechbar, sehr hilfsbereit und freundlich.

2026-06-09 • via Nuitee
K
Karl-Theodor • couple • de
9
2026-06-08 • via Nuitee
C
Christina • couple • de
9
2026-06-05 • via Nuitee