Hesperia Mallorca

Hotels
•
Hesperia Hotels & Resorts
8 (3509 reviews)
Francisco Vidal Sureda, 24 , Palma de Mallorca , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Accessibility issues
Misleading parking information

Categories

Cleanliness
8.3
The hotel is described as clean and tidy, with spacious and well-maintained rooms.
Service
8.27
Staff is reported to be friendly and accommodating.
Location
7.31
While generally positive, a review notes the location's inaccessibility for those with mobility issues.
Room Quality
8.51
Rooms are large, clean, and equipped with necessary amenities.
Amenities
7.79
Amenities include a good breakfast and various facilities, though some comments on limited service replacements.
Value for Money
7.25
Concerns about misleading parking information suggest lower perceived value.
Food and Beverage
8.3
Breakfast options are viewed positively.
Overall Experience
8.27
Guests report a generally pleasant stay with few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Luxurious Accommodation
Experience comfort and style in our rooms featuring balconies, satellite TV, and free WiFi. The modern design and soft colors create a soothing ambiance for your stay.

Leisure and Wellness
Relax by our outdoor seasonal pool surrounded by lush gardens or stay active at our fitness center. Let us assist you in organizing bicycle or car rentals, ensuring you explore Palma de Mallorca effortlessly.

Prime Location
Conveniently located near Palma de Mallorca's center, our hotel offers easy access to Bellver Castle, Bellver Forest, and Cala Mayor Beach. With Palma Airport just 15 km away, your journey to relaxation begins here.

Important information:

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please, note that the swimming pool is open from 1 May until 31 October.

The Hesperia Ciudad de Mallorca no longer serves a complementary express breakfast

People under 18 years of age can only stay if they present an authorization granted by one of their parents or legal guardians, or if they are accompanied by them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 14 years old to 16 years old stay for € 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3509 reviews
Cleanliness: 8.3
Service: 8.27
Location: 7.31
Room Quality: 8.51
Amenities: 7.79
Value for Money: 7.25
Food and Beverage: 8.3
Overall Experience: 8.27
P
Pedro M • couple • ar
10
2026-03-21 • via Nuitee
A
Aldo • couple • it
10
Pros:

Camera. Ampia luminosa con un bel terrazzo. Letti comodi.

Cons:

Mancanza di un bollitore o di un'eventuale macchinetta caffè in camera.

2026-03-21 • via Nuitee
J
JAVIER • couple • es
7
Pros:

La amabilidad del personal y la TV

Cons:

No hay opciones de productos veganos en el desayuno

2026-03-21 • via Nuitee
E
enrica • couple • it
8
2026-03-21 • via Nuitee
J
Jesus Alexander • solo_traveller • gb
10
2026-03-17 • via Nuitee
M
María • solo_traveller • es
10
Pros:

La limpieza y el trato del personal

2026-03-15 • via Nuitee
A
A1XP • couple • ru
9
Pros:

A great hotel at a good price, friendly staff, fast Wi-Fi

Cons:

Breakfast could be more varied

2026-03-14 • via Nuitee
N
Nadja • couple • de
9
2026-03-13 • via Nuitee
E
Elaine • couple • gb
9
2026-03-13 • via Nuitee
E
Emilio • couple • es
8
Pros:

Buen desayuno. Buena atención por parte del personal.

2026-03-11 • via Nuitee
K
Kateryna • extended_group • de
9
Все чудово, зручно.
Pros:

Сучасний дизайн , вічливий персонал .

Cons:

море з балкону не було видно

2026-03-10 • via Nuitee
S
Sandraa • couple • es
8
Pros:

Las habitaciones y la decoración. Y la zona de la piscina pero como era invierno no lo pudimos disfrutar bien del todo

Cons:

Que debajo de la habitación había una sala de reuniones y/o eventos y tenían una fiesta montada que molestaba un poco. Por suerte no duró hasta muy tarde

2026-03-09 • via Nuitee
R
Rosa • extended_group • es
8
2026-03-09 • via Nuitee
G
grahamtulley • Family • Palma de Mallorca, Majorca, Balearic Islands
10
Good hotel in Palma better staff
Pros:

Nice hotel
Near port of palma and not too far from center
Good variety at buffet breakfast
Great staff in general an excellent treatment from reception Aya really went above and beyond to make us feel welcome and helpful on every occasion

2026-03-08 • via Tripadvisor
M
Mónica • couple • es
10
Todo fue perfecto!
Pros:

Me encantó. Todo perfecto

2026-03-08 • via Nuitee
A
Antonio • couple • es
8
2026-03-08 • via Nuitee
A
Antonio • solo_traveller • es
10
Pros:

La ubicación.

Cons:

Nada.

2026-03-07 • via Nuitee
J
José Carlos • couple • pt
9
Francamente buena
2026-03-07 • via Nuitee
P
Patricia • couple • es
10
Pros:

Me he alojado varias veces y seguiré haciéndolo cada vez que venga a Mallorca. El personal es muy amable y las habitaciones super acogedoras, con las camas más cómodas que he probado en mucho tiempo. Estás cerca del centro en autobús, justo está la parada al lado de la entrada al hotel y andando estás a 30 min de la catedral. Sin duda una muy buena opción.

2026-03-07 • via Nuitee
N
Nicole • couple • es
9
2026-03-06 • via Nuitee