Hesperia Mallorca

Hotels
•
Hesperia Hotels & Resorts
8 (3551 reviews)
Francisco Vidal Sureda, 24 , Palma de Mallorca , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Accessibility issues
Misleading parking information

Categories

Cleanliness
8.3
The hotel is described as clean and tidy, with spacious and well-maintained rooms.
Service
8.27
Staff is reported to be friendly and accommodating.
Location
7.31
While generally positive, a review notes the location's inaccessibility for those with mobility issues.
Room Quality
8.51
Rooms are large, clean, and equipped with necessary amenities.
Amenities
7.79
Amenities include a good breakfast and various facilities, though some comments on limited service replacements.
Value for Money
7.25
Concerns about misleading parking information suggest lower perceived value.
Food and Beverage
8.3
Breakfast options are viewed positively.
Overall Experience
8.27
Guests report a generally pleasant stay with few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Luxurious Accommodation
Experience comfort and style in our rooms featuring balconies, satellite TV, and free WiFi. The modern design and soft colors create a soothing ambiance for your stay.

Leisure and Wellness
Relax by our outdoor seasonal pool surrounded by lush gardens or stay active at our fitness center. Let us assist you in organizing bicycle or car rentals, ensuring you explore Palma de Mallorca effortlessly.

Prime Location
Conveniently located near Palma de Mallorca's center, our hotel offers easy access to Bellver Castle, Bellver Forest, and Cala Mayor Beach. With Palma Airport just 15 km away, your journey to relaxation begins here.

Important information:

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please, note that the swimming pool is open from 1 May until 31 October.

The Hesperia Ciudad de Mallorca no longer serves a complementary express breakfast

People under 18 years of age can only stay if they present an authorization granted by one of their parents or legal guardians, or if they are accompanied by them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 14 years old to 16 years old stay for € 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3551 reviews
Cleanliness: 8.3
Service: 8.27
Location: 7.31
Room Quality: 8.51
Amenities: 7.79
Value for Money: 7.25
Food and Beverage: 8.3
Overall Experience: 8.27
N
Noemi Erzsebet • extended_group • ch
7
2026-04-10 • via Nuitee
M
Mr Martin • couple • es
9
Pros:

El personal muy amable en general!!

Cons:

Que se escuchaba mucho el ruido exterior, pero por lo demás todo estupendo

2026-04-09 • via Nuitee
U
ulrika • couple • se
8
2026-04-07 • via Nuitee
F
Félicie • couple • be
9
Pros:

Excellent séjour de deux nuits dans cet hôtel à la décoration sixties, situé sur les hauteurs de Palma.
L’ambiance rappelle par moments Los Angeles ou Miami, ce qui lui donne un charme particulier.

La chambre était spacieuse, avec un lit king size très confortable, une salle de bain XL et un petit balcon très agréable.

L’hôtel dispose d’un parking payant ainsi que d’un service de location de vélos.
Le petit-déjeuner buffet est délicieux, varié et très bien présenté.

Les extérieurs sont également très agréables avec un joli jardin, une piscine et un bar extérieur (que nous n’avons malheureusement pas eu l’occasion de tester).

Le personnel, tant à l’accueil qu’au petit-déjeuner, est absolument charmant. Une mention spéciale à Evguenya et Aya pour leur gentillesse.

Je recommande vivement cet établissement.
À noter toutefois qu’une voiture est préférable pour y accéder, même si des bus à proximité permettent de rejoindre le centre-ville.

Cons:

RAS

2026-04-07 • via Nuitee
A
Aumüller • extended_group • at
6
2026-04-07 • via Nuitee
B
Brenda • couple • it
8
2026-04-06 • via Nuitee
V
Valeriu • couple • gb
10
2026-04-06 • via Nuitee
B
Beatrice • couple • de
10
Tolle Zeitreise in die 70er
Pros:

Tolle 70er Jahre Look. Toller Duft überall.

Cons:

Wer nicht gut zu Fuß ist, hat es nicht leicht, vom Hafen ins Hotel zu kommen.
Parkplatz musste extra bezahlt werden, obwohl die Suche mit Parkplatz war.

2026-04-06 • via Nuitee
P
Pier Paolo • family_with_children • it
3
sconsigliato; sopratutto troppo lontano dal centro
Cons:

posizione scomodissima; il centro è lontano e per andarci o prendi il taxi o a piedi devi fare una scalinata lunghissima e strade senza marciapiede; lo staff non parla italiano nonostante sia frequentato da tante persone italiane.
La televisione ha 50 canali per tutte le nazionalità di cui solo canali Rai; gli unici che non si vedono sono quelli, nonostante ripetuti solleciti non sono stati in grado di farli vedere. Personale alquanto scostante

2026-04-06 • via Nuitee
D
Daria • extended_group • pl
10
Pros:

Прекрасный отель, современный. Нам понравились очень вкусные завтраки, хотя мне не хватало там яичницы скрамбл, хороший кофе, много фруктов. Прекрасный номер с удобной регулируемой вентиляцией/обогревом. Есть все необходимое - шампуни, крем, зубные щётки, халаты и тапочки. Удобные кровати и много подушек. Холодильник и кофеварка в номере. Легко регулируемый душ, горячая вода, хороший напор.

Cons:

Отсутствие омлетов и яичницы скрамбл на завтрак, только жареные яйца.

2026-04-06 • via Nuitee
M
Malina Alisa Stefania • couple • es
8
Una estancia cómoda.
Pros:

Las habitaciones son modernas.
Hay fácil aparcamiento al rededor.
Las recepcionistas muy simpáticas.

Cons:

Por desgracia, no han cambiado sábanas ni toallas en las 4 noches que nos alojamos.

2026-04-05 • via Nuitee
M
melissa • solo_traveller • es
8
2026-04-05 • via Nuitee
I
Iana • couple • es
8
Pros:

Muy limpio y acogedor.

Cons:

Queda muy lejos del centro y playa.

2026-04-04 • via Nuitee
M
Maxim • extended_group • be
7
2026-04-03 • via Nuitee
X
X1484KFkatem • Family
10
Great spring trip
Pros:

Really great small hotel with a very friendly vibe. Our room was clean, modern and spacious. There was a good selection at breakfast.
The hotel is about a 10 minute walk that zigzags uphill from the end of Palma where the cruise ships come in. We used the local buses a lot which is pretty easy if you download the EMT app. To walk to the cathedral along the seafront took me and my fit 79 year old mum about half an hour.

2026-04-02 • via Tripadvisor
M
Miguel • family_with_children • es
8
2026-04-01 • via Nuitee
M
Miguel • couple • es
8
Agradable y confortable
Pros:

Extras de la Habitación ...

2026-04-01 • via Nuitee
J
Juan • solo_traveller • es
10
2026-03-31 • via Nuitee
L
Lütfiye • solo_traveller • de
10
2026-03-30 • via Nuitee
A
Audrey91 • couple • fr
10
2026-03-30 • via Nuitee