Hesperia Mallorca

Hotels
Hesperia Hotels & Resorts
8 (3629 reviews)
Francisco Vidal Sureda, 24 , Palma de Mallorca , es

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Accessibility issues
Misleading parking information

Categories

Cleanliness
8.3
The hotel is described as clean and tidy, with spacious and well-maintained rooms.
Service
8.27
Staff is reported to be friendly and accommodating.
Location
7.31
While generally positive, a review notes the location's inaccessibility for those with mobility issues.
Room Quality
8.51
Rooms are large, clean, and equipped with necessary amenities.
Amenities
7.79
Amenities include a good breakfast and various facilities, though some comments on limited service replacements.
Value for Money
7.25
Concerns about misleading parking information suggest lower perceived value.
Food and Beverage
8.3
Breakfast options are viewed positively.
Overall Experience
8.27
Guests report a generally pleasant stay with few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Luxurious Accommodation
Experience comfort and style in our rooms featuring balconies, satellite TV, and free WiFi. The modern design and soft colors create a soothing ambiance for your stay.

Leisure and Wellness
Relax by our outdoor seasonal pool surrounded by lush gardens or stay active at our fitness center. Let us assist you in organizing bicycle or car rentals, ensuring you explore Palma de Mallorca effortlessly.

Prime Location
Conveniently located near Palma de Mallorca's center, our hotel offers easy access to Bellver Castle, Bellver Forest, and Cala Mayor Beach. With Palma Airport just 15 km away, your journey to relaxation begins here.

Important information:

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please, note that the swimming pool is open from 1 May until 31 October.

The Hesperia Ciudad de Mallorca no longer serves a complementary express breakfast

People under 18 years of age can only stay if they present an authorization granted by one of their parents or legal guardians, or if they are accompanied by them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 14 years old to 16 years old stay for € 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3629 reviews
Cleanliness: 8.3
Service: 8.27
Location: 7.31
Room Quality: 8.51
Amenities: 7.79
Value for Money: 7.25
Food and Beverage: 8.3
Overall Experience: 8.27
J
Joanna extended_group de
10
2026-06-06 via Nuitee
S
Samy couple fr
10
Hotel top ! Très bon emplacement, staff sympa, décoration très jolie en orange
Pros:

L’emplacement, la décoration

Cons:

Rien

2026-06-05 via Nuitee
P
Pepo solo_traveller de
7
2026-06-05 via Nuitee
M
María couple gt
10
2026-06-05 via Nuitee
D
Diana couple gb
9
Clean, friendly and exactly what was advertised.
Pros:

Hesperia Mallorca is a smallish, friendly, clean hotel that provides exactly what it promises. The staff are friendly and accommodating, the rooms clean and comfortable and the breakfast very good. It is a distance from the centre but walkable when it isn’t too hot. Taxis are readily available and not expensive. We were able to get a late check out for €10 an hour and our room was ready early for check-in with no additional charge. We would definitely stay again!

Cons:

Nothing. If you want a city centre hotel with a bar and surrounded by restaurants, this is not the place for you.

2026-06-04 via Nuitee
O
Olesia couple de
10
2026-06-04 via Nuitee
C
Christine solo_traveller gb
10
Bright and clean
Pros:

Everywhere was spotlessly clean. Room was spacious and comfortable. Staff very helpful and pleasant.

Cons:

Uphill walk to get back, however it was only a short taxi ride.

2026-06-03 via Nuitee
S
Schlagmirwasvor solo_traveller de
8
Geht so
Pros:

Die Ausstattung war super und das Frühstück lecker. Personal auch sehr freundlich.

Cons:

Schon weiter weg von der Stadt, das Bett war ziemlich durchgelegen und ein Zimmer nach vorne raus zur Straße war sehr laut...

2026-06-03 via Nuitee
H
Henry Reinhard couple es
8
Frühstückszeit von 07.30 Uhr bis 11.00 Uhr lobenswert
Pros:

Der super schnelle Service beim Frühstücksbuffet. Die Auswahl ist wirklich für jeden Geschmack vorhanden.

Cons:

Leider sprach niemand deutsch. Aber unseren kleinen spanisch und englisch Kenntnisse glichen es aus.

2026-06-02 via Nuitee
M
Melanie solo_traveller de
9
Kleines, familiäres Hotel. Sehr gemütlich.
Pros:

Schönes kleines Hotel, ruhig gelegen. Gepflegte Gartenanlage mit Pool.
Für die Durchreise sehr angenehm.

Cons:

Wir hatten keine Beanstandungen.

2026-06-02 via Nuitee
E
Enya couple ie
8
2026-06-01 via Nuitee
M
Maria Raquel couple es
6
Pros:

Esmorzar correcte, personal molt amable

Cons:

La situació

2026-06-01 via Nuitee
M
Mika-Matti solo_traveller fi
8
2026-06-01 via Nuitee
J
Juan solo_traveller es
7
2026-06-01 via Nuitee
I
Ignacio couple ar
8
Buen lugar en Palma
Pros:

La habitacion y el desayuno

Cons:

Dificil de acceder caminando o en bici

2026-06-01 via Nuitee
A
Alicia family_with_children es
8
Estupenda
Pros:

El personal

2026-05-30 via Nuitee
B
Bruno couple br
7
2026-05-30 via Nuitee
R
ramunas solo_traveller gb
8
Pros:

everything is fine

Cons:

breakfast not included

2026-05-29 via Nuitee
E
ESTER couple it
10
Soggiorno confortevole, hotel pulito, staff gentile. Tutto perfetto:)
Pros:

Strutta pulita dal design moderno e contemporaneo.

Cons:

Tutto perfetto.

2026-05-29 via Nuitee
D
Diegoval solo_traveller es
9
2026-05-28 via Nuitee