Hesperia Mallorca

Hotels
•
Hesperia Hotels & Resorts
8 (3825 reviews)
Francisco Vidal Sureda, 24 , Palma de Mallorca , es
+34 971 70 13 06

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Accessibility issues
Misleading parking information

Categories

Cleanliness
8.3
The hotel is described as clean and tidy, with spacious and well-maintained rooms.
Service
8.27
Staff is reported to be friendly and accommodating.
Location
7.31
While generally positive, a review notes the location's inaccessibility for those with mobility issues.
Room Quality
8.51
Rooms are large, clean, and equipped with necessary amenities.
Amenities
7.79
Amenities include a good breakfast and various facilities, though some comments on limited service replacements.
Value for Money
7.25
Concerns about misleading parking information suggest lower perceived value.
Food and Beverage
8.3
Breakfast options are viewed positively.
Overall Experience
8.27
Guests report a generally pleasant stay with few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Luxurious Accommodation
Experience comfort and style in our rooms featuring balconies, satellite TV, and free WiFi. The modern design and soft colors create a soothing ambiance for your stay.

Leisure and Wellness
Relax by our outdoor seasonal pool surrounded by lush gardens or stay active at our fitness center. Let us assist you in organizing bicycle or car rentals, ensuring you explore Palma de Mallorca effortlessly.

Prime Location
Conveniently located near Palma de Mallorca's center, our hotel offers easy access to Bellver Castle, Bellver Forest, and Cala Mayor Beach. With Palma Airport just 15 km away, your journey to relaxation begins here.

Important information:

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please, note that the swimming pool is open from 1 May until 31 October.

The Hesperia Ciudad de Mallorca no longer serves a complementary express breakfast

People under 18 years of age can only stay if they present an authorization granted by one of their parents or legal guardians, or if they are accompanied by them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Location

Guest Reviews

8
Based on 3825 reviews
Cleanliness: 8.3
Service: 8.27
Location: 7.31
Room Quality: 8.51
Amenities: 7.79
Value for Money: 7.25
Food and Beverage: 8.3
Overall Experience: 8.27
N
Neil • couple • gb
7
Great value hotel. Does what it says on the Tin
Pros:

Efficient check in and check out. Pleasant staff. The pool really pretty. Much better than I'd expect at a price and location like this.

Cons:

Breakfast perhaps a little basic. Only limited outside space.

2026-09-12 • via Nuitee
K
Katrine Dorte • solo_traveller • dk
10
Pros:

Jeg elsker alt ved stedet. Lige min ånd.

2026-09-11 • via Nuitee
P
Paupe • extended_group • es
8
Buena experiencia
Pros:

Estancia muy agradable, el hotel está muy bien, las habitaciones son grandes y las camas muy cómodas.

Cons:

El desayuno no es muy completo para celíacos. Para llegar al hotel debes (o es muy recomendable) tener coche, pues está en una zona elevada de cuestas

2026-09-11 • via Nuitee
K
Katja • solo_traveller • de
9
Alles Prima!
Pros:

Das Personal war supernett.
Das Frühstück war für uns okay.
Es ist ja kein Luxushotel.
Pool war schön.
Die Wege in den Porto Pi war voll okay. Viele Treppen, aber wir sind ja fit.

Cons:

Meine Schuld, das ich so ein kleines Zimmer gebucht habe. Das Hotel war trotzdem schön.

2026-09-10 • via Nuitee
M
Momcilo • couple • rs
10
2026-09-09 • via Nuitee
S
silvana • couple • it
9
personale super disponibile, colazione ottima, tutto curato nei minimi dettagli. l’unica cosa è la posizione un po’ part
Pros:

tutto

Cons:

la posizione un po’ isolata

2026-09-09 • via Nuitee
R
Roberto • couple • fr
8
Overall nice stay, but I would say quite expensive for what it is, and not very close to the center.
Pros:

Nice hotel, clean, nice facilities, staff is helpful.

Cons:

A bit far from the center, so car is definitely needed. Parking is not included in reservation, you have to pay extra if you want to benefit from the hotel parking spaces which are expensive. Quite difficult to find a free parking spot around the hotel, so that is quite inconvenient.

2026-09-09 • via Nuitee
K
Kamil • couple • pl
7
Comfortable and spacious room that need some improvements
Pros:

Location was comfortable for us during the stay as it was 15 min walking distance to marine. The Room itself is spacious and cozy, but it needs improvements especially with sewers that smells bad once all windows are closed and air-conditioner is off. Breakfast was with limited choices - is not worth the price in my opinion - based on availability in the city and neighborhoods. Swimming pool was clean and easy to access. WiFi was working well.. service at reception was helpful and communicative.

Cons:

As described above.

2026-09-08 • via Nuitee
C
claudia • family_with_children • it
9
Rilassante
Pros:

Colazione ottima personale gentilissimo

Cons:

Posizione scomoda

2026-09-08 • via Nuitee
A
Amira • extended_group • fr
8
Pros:

Tout était correct, hotel très propre, literie confortable, équipement qualitatif, piscine propre et cadre très relaxant, je recommande vivement pour un petit séjour/weekend à Palma.

2026-09-08 • via Nuitee
N
nicola • extended_group • gb
5
2026-09-08 • via Nuitee
G
Gropa • couple • de
10
2026-09-07 • via Nuitee
S
Swantje • solo_traveller • de
9
Wenn man ein ruhiges Zimmer bekommt ein absoluter Traum!
Pros:

Sehr gut!

Cons:

Zunächst habe ich ein sehr lautes Zimmer direkt zur Hauptstraße bekommen. Der Lautstärkepegel lag über 80 Dezibel, wenn Motorräder ( leider sehr häufig) vorbeifuhren. Meiner Meinung nach sollten solche Zimmer in einem Hotel in dem man schlafen möchte, nicht vermietet werden.
Dank des freundlichen und bemühten Personals( und weil gottlob noch ein anderes Zimmer frei war ) konnte ich das Zimmer wechseln und dort schlafen.

2026-09-07 • via Nuitee
S
sabela • couple • es
4
Decepcionante
Pros:

Me pareció muy caro (+300€/noche) para lo que es: un hotel de batalla para gente que visita la ciudad para ir de fiesta
La limpieza si que me pareció buena. Todo estaba muy limpio aunque los textiles fuesen muy anticuados

Cons:

Las paredes son de papel y se escuchaban todo tipo de ruidos de otras habitaciones.
Hotel enfocado para despedidas y fiestas, muy ruidoso.
La cama era grande pero durísima
Todo estaba un poco anticuado para el precio del hotel
El desayuno está bien pero tardan muchísimo en reponer todo: cubiertos, tazas, comida...

2026-09-07 • via Nuitee
S
Sabine • couple • de
8
Alles in allem war es eine gute Alternative zur Stadtmitte in Palma.
Pros:

Der 70er-Jahre-Style war toll, macht gute Laune.

Cons:

Die Betten waren sehr hoch. Mit eine Körpergröße von 1,65 cm musste ich schon ins Bett springen.

2026-09-06 • via Nuitee
J
julia • couple • br
10
Pros:

Ótima localização, serviço. Equipe muito solicita!

Cons:

Quarto estava um pouco sujo quando chegamos, ainda com areia das praias.

2026-09-04 • via Nuitee
T
Theresa • extended_group • de
8
2026-09-04 • via Nuitee
E
Ellioth Ramon • couple • fr
10
2026-09-04 • via Nuitee
A
Antonio • extended_group • es
9
Pros:

Silencioso y tranquilo

Cons:

Falta bar y/o restaurante

2026-09-04 • via Nuitee
M
Mathuri • extended_group • ch
10
2026-09-04 • via Nuitee