Mercure Pont d’Avignon Centre

Hotels
Mercure
7.9 (1225 reviews)
Rue Ferruce , Avignon , fr

Children allowed
Pets allowed

Facilities

Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Room size

Categories

Cleanliness
5.93
Multiple reviews stated the rooms and common areas were dirty and not well-maintained.
Service
8.9
Service was generally described as friendly with positive mentions of staff interactions.
Location
9.94
The location received high praise, being central and convenient.
Room Quality
6.89
Rooms were reported as small and in need of renovation.
Amenities
7.92
Amenities were basic; some guests mentioned lack of umbrellas and issues with parking.
Value for Money
7.88
Many reviews reflected a feeling that the cost did not match the quality of the facilities.
Food and Beverage
6.93
Breakfast experiences varied, with some guests mentioning cleanliness issues and limited choices.
Overall Experience
8.8
Overall experiences varied; there were both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:53

Property Description

Luxurious Accommodation and Dining Experience

Indulge in a stay at Mercure Pont d’Avignon Centre, where elegance meets comfort. Each room is equipped with modern amenities, ensuring a relaxing retreat. The on-site restaurant serves delectable Mediterranean dishes made from local, seasonal ingredients. Start your day with a delicious breakfast served under a charming glass roof.

Convenient Location and Exceptional Services

Located in the heart of historic Avignon, our hotel offers easy access to popular landmarks like Pont d'Avignon and Papal Palace. With free WiFi, a 24-hour front desk, and meeting rooms for up to 150 people, we cater to all your needs. Stay active at our fitness room open round the clock.

Special Offers and Nearby Attractions

Enjoy special perks like a 20% discount on the covered public car park. Explore nearby attractions such as Avignon Chateaublanc golf course and the Central Train Station. Make the most of your stay at Mercure Pont d’Avignon Centre and create unforgettable memories.

Important information:

Please note that if you are accessing the hotel by car you are advised to pull-up in the drop off section of the Palais des Papes car park and take your luggage to the hotel reception. The reception staff will then advise you on parking your vehicle.

Please note that children under 12 years old can enjoy breakfast for free.

The hotel will be closed for a complete renovation from October 20, 2025 until April 12, 2026.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

7.9
Based on 1225 reviews
Cleanliness: 5.93
Service: 8.9
Location: 9.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.8
P
Pierson couple fr
9
Hôtel propre et très bien placé
Pros:

Hôtel très bien placé, personnel accueillant et très bon petit déjeuner !

2026-06-05 via Nuitee
L
Loes Lucia couple nl
9
2026-06-01 via Nuitee
C
Christine couple lu
8
2026-05-31 via Nuitee
A
Astrid S Langåker couple no
8
2026-05-30 via Nuitee
J
Jelly couple gb
1
Disappointed
Pros:

We specifically chose this hotel because my wife has a walking disability and uses a small foldable scooter she can walk short distances unaided but struggles with steps.
Using the search filters we selected‘facilities for disabled guests’. However, this hotel is definitely not suitable as there is several steps even to get to reception, my wife had to wait at the top of a flight of stairs while I spoke with the receptionist. She was very helpful and luckily she managed to secure us a room with another hotel close by that was accessible

Cons:

This hotel is not suitable for guests with disabilities

2026-05-30 via Nuitee
G
Gail solo_traveller us
10
2026-05-29 via Nuitee
D
david couple fr
7
2026-05-27 via Nuitee
C
CAROLE couple lu
8
Très agréable
Pros:

L‘emplacement central

Cons:

Le parking (il s‘agit d‘un parking public)

2026-05-26 via Nuitee
B
BEGOÑA family_with_children es
9
2026-05-26 via Nuitee
N
Nathalie family_with_children de
7
2026-05-25 via Nuitee
C
céline couple ch
7
2026-05-25 via Nuitee
C
Christian couple at
8
2026-05-24 via Nuitee
C
Claudine solo_traveller fr
9
2026-05-24 via Nuitee
M
marguerite couple fr
7
Très bon séjours au pied du palais des papes dans une chambre calme et confortable.
Pros:

La localisation , l acceuil et le confort de la chambre

Cons:

L arrivée par le parking et le buffet du petit déjeuner dévalisé en salade de fruit et crêpes des 8h30

2026-05-24 via Nuitee
P
philippe couple fr
4
Dommage que nous ayons très mal dormi.
Pros:

L’emplacement

Cons:

Une nuit gâchée par les bruits d’un ascenseur mal entretenu

2026-05-22 via Nuitee
G
Garnier couple fr
7
2026-05-21 via Nuitee
D
Dominique couple fr
10
2026-05-19 via Nuitee
L
letitia family_with_children fr
9
Pros:

Super petit déjeuner, hotel très bien situé

2026-05-19 via Nuitee
E
Elise family_with_children fr
9
2026-05-18 via Nuitee
M
Michael solo_traveller de
6
2026-05-17 via Nuitee