Best Western Franklin

Hotels
•
Best Western
8.2 (2447 reviews)
1308 Murfreesboro Road , Franklin , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Noisy environment
Cleanliness issues

Categories

Cleanliness
7.41
Some reviews noted that the carpets and rooms could have been cleaner.
Service
8.88
Staff were consistently described as friendly and courteous, adding to a positive stay.
Location
7.92
The location was convenient for access to nearby facilities but sometimes noisy.
Room Quality
7.87
Rooms were updated and comfortable, despite some issues with noise and furnishings.
Amenities
8.4
Amenities like breakfast were well-reviewed; however, some noted noise disturbances.
Value for Money
8.36
Guests felt the quality received was good for the price paid.
Food and Beverage
8.41
Breakfast was praised by multiple reviewers as good and satisfying.
Overall Experience
8.38
Overall, guests had a pleasant stay despite minor issues, hitting the expected rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:42

Property Description

Convenient Location and Modern Amenities

Best Western Franklin, conveniently located near popular attractions, offers air-conditioned rooms with free WiFi and a seasonal outdoor pool. Guests can stay connected with cable TV, a desk, and free coffee in each room.

Fitness Center and Family-Friendly Facilities

Guests can maintain their workout routine at the hotel's fitness center or enjoy a delicious buffet breakfast. Families will appreciate the children's playground and business center on-site.

Multilingual Staff and 24-Hour Service

With a multilingual front desk staff speaking English, Spanish, and Hindi, guests can feel welcome and supported throughout their stay. Book your stay at Best Western Franklin for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 2447 reviews
Cleanliness: 7.41
Service: 8.88
Location: 7.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
K
Keri • couple • us
9
2026-06-05 • via Nuitee
S
Shallie • solo_traveller • us
9
2026-06-03 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Awesome breakfast....very clean

Cons:

Nothing

2026-06-02 • via Nuitee
C
Chaka • solo_traveller • us
10
Had an excellent stay! Everything was good
Pros:

It was very nice and clean! Friendly staff, and the breakfast

Cons:

N/A

2026-06-02 • via Nuitee
R
Robby • couple • us
8
Good stay!
Pros:

Breakfast was very good. Staff was nice. Room was clean. Location was convenient.

Cons:

Nothing.

2026-05-31 • via Nuitee
S
Susan • solo_traveller • us
9
Nice small room on major Avenue. Easy access to many restaurants and shops.
Pros:

Very friendly and accommodating staff. Good breakfast. Easy check in and out.

Cons:

Had a large water bug in the bathroom our first night. They offered to move us to another room. The staff immediately met us at our room after breakfast and sprayed our room. They were very apologetic. No further problems.

2026-05-29 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-05-29 • via Nuitee
B
Barker • couple • us
7
Decent facility, good breakfast and convenient location. Overall
Pros:

Breakfast was good, location good. Overall clean and decent.

Cons:

A little too much traffic noise but once I was asleep I did not notice it.

2026-05-28 • via Nuitee
E
Ellie • couple • us
8
2026-05-27 • via Nuitee
K
Kelly • couple • us
9
Surprisingly updated - bathroom was very nice, water pressure great, modern
Pros:

Clean. Modern facilities

2026-05-27 • via Nuitee
R
Rhonda • solo_traveller • us
9
2026-05-27 • via Nuitee
P
Pinson • solo_traveller • us
5
2026-05-27 • via Nuitee
R
Rune • extended_group • se
7
2026-05-26 • via Nuitee
S
Scottie • extended_group • us
8
Pros:

Clean friendly staff

2026-05-25 • via Nuitee
M
Mary • solo_traveller • us
10
Comfy
Pros:

The room was clean and comfortable.

2026-05-25 • via Nuitee
M
Myrna • couple • us
9
2026-05-25 • via Nuitee
C
Companydatgoodsaucecompany • solo_traveller • us
10
Pros:

Everything was great

2026-05-25 • via Nuitee
B
Byron • solo_traveller • us
1
2026-05-25 • via Nuitee
D
Don • family_with_children • us
3
Pros:

Nothing

Cons:

Smelly room

2026-05-24 • via Nuitee
T
teresa • couple • us
8
The room was clean and staff was knowledgeable.
Pros:

Close to I65

Cons:

The exterior looked a bit run down

2026-05-23 • via Nuitee