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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Outdoor pool - seasonal
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Snack bar
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ATM/cash machine on site
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Water sport facilities on site
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Outdoor fireplace
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Pet bowls
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Convenient Location near Convention Center
Located just 3 miles from the Reno Sparks Convention Center, SureStay Plus Hotel by Best Western Reno Airport offers a comfortable stay with easy access to major events.
Amenities for a Relaxing Stay
Experience a range of amenities including a seasonal outdoor pool, a gym, and Crosswinds Lounge serving delicious American cuisine. The hotel also provides laundry and dry cleaning services for your convenience.
Cozy Rooms with Modern Features
Enjoy simply furnished rooms equipped with a microwave, refrigerator, Cable TV, and free WiFi. Whether you're here for business or leisure, our rooms with large hardwood work desks ensure a comfortable stay.
Book now for a delightful stay at SureStay Plus Hotel by Best Western Reno Airport, where convenience meets comfort.
Pet policy: Dogs are the only pets allowed. There is a USD 20 pet dog per night. Limit of 2 dogs per room, 50 lbs max, for 7 nights max. Reservation of "Dog Friendly" room required + pet fee. Undisclosed animals subject to $250 fine. Dogs must not be left alone. Any damages are billable at repair or replacement cost. "
Please note: The season outdoor pool is open from Memorial Day until Labor Day.
Prepaid credit cards and cash are not accepted at check-in.
Cash payments can be made at check-out, providing the guest shows a valid credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Me cobraron un deposito de cien dolares!! Eso me molestó muchisimo porque en ningun hotel que he estado me han cobrado dicha garantía o depósito. El hospedaje fue para mi hijo y el no traía dinero para pagar dicho depósito. Me pregunto si por el hecho de ser mexicano, fue que le pidieron dicho "depósito".
Easy access to the airport
Everything was fine. Our to stay when traveling out of the airport
We liked everything about the place
Nothing
NA
NA
Everything was good
They left the trash, for the previous tenants
My TV did not work correctly. It turned itself on in the night. Often
Nothing
Was told no water for 2 hours so no showers for most of us that stayed before check-out!!! They wound not compensate the price for us!!
Location and reasonable price
Facilities were pretty run down. Carpet and upholstery not well cleaned
Close to airport
Wish had healthier food options
all of the staff and facilities were exactly as I needed them to be
nothing
Bardzo wygodne łóżko i lokalizacja zaraz obok lotniska. Bardzo cichy pokój.
Obsługa mogłaby być trochę milsza, ale pewnie ze względu na dużą ilość gości są przytłoczeni. Poprosiłam o wózek na bagaż i nie mogli mi pomóc.
The location by the airport.
The worn out carpets and filth stuck in between the wall and the carpet baseboards. The capsule of some sort of drug lying on the floor as I entered our room, (so no vacuuming had been done apparently), the dirty elevators, the bathroom on the first floor by the checkin area with one clean stall and all the rest clogged, the brown liquid from some sort of leak by the counter near the restaurant entrance all over the floor.
And to top it all off, NO TELEVISION in the rooms (any of them, apparently the cable TV had been shut off or satellite removed or whatever the excuse was). We checked in on a Friday afternoon and Saturday night late there was still no TV. Of course, no offer of a discounted room rate was offered but the people at the reception desk were "very sorry".... so I guess that was the compensation?
For less money, you can get the airport shuttle, cleanliness, much better restaurants and food options and basic, basic stuff like TV in your room at any of the casino resorts a mile or two away. There is absolutely no reason whatsoever to stay at this place.
Clean room, very nice staff
A little loud. Bar by the sink was loose.
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