Crystal Hotel superior

Hotels
8.9 (1013 reviews)
Via Traunter Plazzas 1 , St. Moritz , CH
+41 81 836 26 26

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and modern rooms
Cons:
A bit pricey
Dining area could be better

Categories

Cleanliness
8.85
The hotel is described as clean and modern.
Service
9.35
Staff mentioned multiple times as helpful and friendly.
Location
9.35
Centrally located with easy access to various attractions.
Room Quality
8.85
Rooms described as comfortable and welcoming.
Amenities
8.85
Amenities like sauna and breakfast received positive feedback.
Value for Money
8.35
Considered a bit pricey but generally worth it for the experience.
Food and Beverage
8.35
Breakfast received positive mentions, although some comments about basic offerings.
Overall Experience
9.25
Overall experience highlighted as enjoyable, with good reasons to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:10

Property Description

Central Location in St. Moritz
The Crystal Hotel superior offers a prime location in the heart of St. Moritz, with easy access to the Chantarella Railway for skiing enthusiasts.

Fine Dining and Cocktails
Indulge in delectable Italian and Mediterranean cuisine at the Grissini restaurant, complemented by a selection of fine wines. Unwind at the piano bar with a variety of expertly crafted cocktails.

Modern Alpine-style Rooms
Experience comfort and sophistication in the non-smoking rooms adorned with Swiss stone pine wood. Enjoy modern amenities such as a minibar, flat-screen TV, free Wi-Fi, and luxurious marble bathrooms.

Book now to enjoy a delightful stay at the Crystal Hotel and take advantage of the complimentary bus and cable car services for an unforgettable summer experience.

Important information:

The hotel recommends to book a table at Il Grissini restaurant in advance.

Please note that the price for the parking is different in summer and winter.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMV

Location

Guest Reviews

8.9
Based on 1013 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 9.25
J
James • solo_traveller • de
7
2026-09-18 • via Nuitee
U
Uwe • solo_traveller • de
8
Es ist ein gutes Preis - Leistungsverhältnis
Pros:

Die sehr gute Lage

2026-09-17 • via Nuitee
M
Matias • couple • us
6
Hermoso lugar, lástima la calidad de los colchones
Pros:

Destacamos la atención y cordialidad de la gente, especialmente de Francesco.

Cons:

Los colchones, ambos estaban vencidos, nos hundíamos. Dormimos muy mal

2026-09-16 • via Nuitee
G
Gonçalo • solo_traveller • nl
10
2026-09-14 • via Nuitee
A
ALINA • extended_group • it
10
Soggiorno impeccabile a St Moritz
Pros:

Posizione centrale fantastica, a pochi passi da ristoranti, boutique e dalla fermata dei bus per ogni direzione. Camera molto silenziosa, confortevole e con una pulizia impeccabile. Arredi eleganti e caldi. Colazione ottima, varia e di alta qualità. Ottime anche la sauna e la palestra, completa e ben attrezzata. Staff gentilissimo, professionale e sempre disponibile. Tutto perfetto, dovrò sicuramente ritornare

2026-09-14 • via Nuitee
C
christianne • couple • be
9
2026-09-14 • via Nuitee
P
Primoz • solo_traveller • si
9
Pros:

Location of the hotel

Cons:

Hotel was 4 star probably 10 years ago

2026-09-13 • via Nuitee
R
Rafael • solo_traveller • br
10
2026-09-13 • via Nuitee
E
ERIKO • couple • jp
8
2026-09-12 • via Nuitee
M
mariela paola • couple • ar
10
Pros:

Todo estaba como lo esperaba. Limpio, agradable, muy buen desayuno, gente amable. Es caro por el lugar en sí

2026-09-12 • via Nuitee
T
Teresa • extended_group • pt
10
Foi excelente!
Pros:

Adorei a minha estadia no Crystal Hotel Superior. Tudo perfeito!

O hotel é muito bem localizado, confortável, e os funcionários muito simpáticos e atenciosas.
Tem transporte gratuito da estação de comboio. as bebidas do bar do quarto serem gratuitas foi também um plus.

O gym e o spa são fantásticos! Equipamentos muito recentes e tem uma infrared sauna!

O quarto era agradável, o café da manhã muito bom. O jantar no restaurante foi ótimo!

Tudo fabuloso!

2026-09-12 • via Nuitee
D
Dixon • extended_group • cr
10
Fenomenal!
Pros:

Desayuno espectacular! Las instalaciones muy bonitas. Acogedor.

2026-09-11 • via Nuitee
K
Katherine • couple • us
10
Convenient, helpful staff
Pros:

Staff are helpful. We have to depart early at 5:30 am and they pack breakfast for us and serve as coffee.

Cons:

Nothing

2026-09-09 • via Nuitee
A
Ana Maria • couple • ar
10
Volvería siempre. Personal excelente sobre todo Francesco
Pros:

Me encantó

Cons:

Me gustó todo

2026-09-08 • via Nuitee
I
Ishaan • family_with_children • in
10
2026-09-08 • via Nuitee
M
MARIA NOEL • couple • es
10
2026-09-06 • via Nuitee
C
Cezar • family_with_children • ro
10
Crystal hotel offers very good conditions for enjoying the vacation in St. Moritz.
Pros:

I loved the type of the mattress and the duvet. They were so fluffy! I liked that the maid prepared the beds for sleep.

I liked the food and it's platting.
The receptionists and the waiters were so helpful and kind, they were smiling.

I liked the central positioning of the hotel. They offerred us complimentary to reach to the railway station.

2026-09-04 • via Nuitee
M
MASAYO • couple • jp
8
また機会が有れば泊まりたいです。
Pros:

フロントの方や朝食の時のスタッフの皆さんが、とても礼儀正しくて、素晴らしいと思う。
また、ちょっとしたアクシデントにもすぐに対応してもらい、とても良かったです。
駅からお迎えの車を用意もらえる。
朝食も生のフルーツがあり、他の料理の種類も豊富でした。

Cons:

駅から徒歩では、少し遠い。

2026-09-03 • via Nuitee
I
Isotta • family_with_children • ch
10
2026-09-02 • via Nuitee
H
Heike • couple • de
8
2026-09-01 • via Nuitee