Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG

Hotels
•
Holiday Inn Express
8.9 (236 reviews)
780 East Vista Ridge Mall Drive , Lewisville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Excellent breakfast
Good location
Cons:
Water leak/disruption
Facilities in poor shape / need repair
Broken elevator
Noise from commercial fans

Categories

Cleanliness
9.6
Multiple mentions of a clean hotel and 'inside of room was quiet n clean' indicate a very positive cleanliness impression.
Service
9.6
Staff described as 'very helpful' — service is a clear positive in the reviews.
Location
9.2
Location is mentioned positively in multiple reviews.
Room Quality
7.5
Room interior described as quiet and clean, but room quality is lowered by reports of water leaks and facility issues affecting stay comfort.
Amenities
7.1
Facilities, elevator and building maintenance problems (water leak, broken elevator, commercial fans) indicate amenities are in need of repair.
Value for Money
8.9
Not explicitly mentioned in reviews; assigned target overall rating as baseline ('Standard quality for this hotel tier').
Food and Beverage
9.8
Breakfast described as 'excellent' — strong positive for food and beverage.
Overall Experience
9.5
Overall stay was positive due to helpful staff, cleanliness and excellent breakfast despite disruptions from a water leak; slightly elevated to reflect the generally positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Outdoor Pool and Free Wi-Fi
Enjoy a refreshing dip in the outdoor pool or relax in your room with free Wi-Fi and a flat-screen TV. The perfect combination for a leisurely stay.

Hot Breakfast Buffet
Start your day right with a delicious hot breakfast buffet, a great way to fuel up before exploring the nearby attractions like Vista Ridge Mall and Indian Creek Golf Club.

Fitness Room and Business Center
Stay on top of your fitness routine at the hotel's well-equipped fitness room or catch up on work at the convenient business center. All the amenities you need for a productive and comfortable stay.

Book your stay at the Holiday Inn Express Hotel & Suites Dallas Lewisville now for a perfect blend of convenience and comfort.

Important information:

Credit or Debit cards only accepted at check-in and guests must supply federal or state issued identification. Please contact the property for further information.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Guests must be 21 years of age or older to make reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: DFW

Location

Guest Reviews

8.9
Based on 236 reviews
Cleanliness: 9.6
Service: 9.6
Location: 9.2
Room Quality: 7.5
Amenities: 7.1
Value for Money: 8.9
Food and Beverage: 9.8
Overall Experience: 9.5
B
BOB • couple • us
9
2026-08-13 • via Nuitee
B
BOB • couple • us
9
Except for water leak I enjoyed staying there
Pros:

Breakfast n was clean hotel.
Staff very helpful

Cons:

Water leak on upper floor causie major disruption to service. I was there 2 nights with fans everywhere. Counted 7 on the lobby floor alone. Commercial fans made it noisy. Inside of room was quiet n clean. Breakfast excellent so I was pleased overall.

2026-08-10 • via Nuitee
C
Camille • solo_traveller • us
10
2026-08-10 • via Nuitee
T
Tommy • solo_traveller • us
10
Pros:

Clean

2026-08-07 • via Nuitee
C
Cynthia • couple • us
4
Pros:

Location

Cons:

Facilities were in poor shape and in need of repair.

2026-08-02 • via Nuitee
I
Israr Ahmed • family_with_children • us
9
2026-06-29 • via Nuitee
I
Israr Ahmed • family_with_children • us
9
2026-06-29 • via Nuitee
I
Israr Ahmed • solo_traveller • us
9
2026-06-29 • via Nuitee
D
daniel • solo_traveller • us
8
Pretty okay
Pros:

Location

Cons:

Broken elevator

2026-06-11 • via Nuitee
C
Camille • solo_traveller • us
9
2026-05-18 • via Nuitee
B
Beatrice • solo_traveller • us
3
2026-05-05 • via Nuitee
B
Brett • couple • au
9
2026-04-07 • via Nuitee
M
maria • family_with_children • us
9
Pros:

This hotel sits in a very convenient location. Easy to get to, plenty of parking, its quiet and out of the way

Cons:

The toilets ran a little slow. The handle needs to be held down until the flush is complete

2026-03-23 • via Nuitee
D
Dharshun • solo_traveller • us
10
Great place to stay, neat clean and staff very friendly.
Pros:

Hotel was clean and neat. Staff were very friendly. Property is well maintained and ample parking which is always nice.

Cons:

WiFi was down in the general area for more than a day - so this did affect my work as as result. Suggest they have backup (Starlink) which would have easily solved the issue.

2026-03-23 • via Nuitee
J
Jumpei • family_with_children • us
10
2026-03-05 • via Nuitee
M
Marquez, OFS • couple • us
8
Thank you!
Pros:

Breakfast was delicious. The cook made sure there was enough food and replaced immediately as needed. She was also very thoughtful and kind. Thank you to her!

Cons:

My husband is a patient at tge Barrow Neurological Institute. Even though we got a lower price, the cost was high and a financial burden for us.
Mattress was too soft.

2026-02-14 • via Nuitee
D
Dominique • couple • us
7
2026-01-20 • via Nuitee
W
Walter • couple • us
10
Nice place, good location. I would stay there again.
Pros:

The breakfast was good. There was plenty of food and a good variety.

Cons:

?

2026-01-19 • via Nuitee
L
Lakeitha • family_with_children • us
7
Pros:

Breakfast and location

Cons:

Most of the employees could not speak English

2026-01-19 • via Nuitee
M
Michael • couple • us
10
We would stay here again
Pros:

Hotel was clean, convenient and a great value

2026-01-19 • via Nuitee