Quality Inn & Suites East Troy I-43

Hotels
•
Quality Inn
7.3 (98 reviews)
2921 O'Leary Lane , East Troy , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Pets allowed
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly/courteous staff
Good, convenient location
Spacious rooms
Affordable/good price for some guests
Cons:
Cleanliness problems (stained sheets, cockroaches, dirty hot tub, nails in hallway)
Breakfast quality issues (cold food, bad coffee, no cream cheese, watered-down juice)
Construction/renovation impacts and no working elevator
Billing and pet-policy issues (extra charges, reservation problems)
Unsuitable pool supervision (unsupervised kids)

Categories

Cleanliness
5.5
Mixed reports: some guests said the hotel was very clean, but multiple reviews note stained sheets, cockroaches in the shower, dirty hot tub, nails outside the room and dirt in hallways—overall cleanliness is a concern.
Service
9.3
Generally praised: staff frequently described as friendly and courteous and several guests said staff met expectations; isolated incidents of rudeness and billing/reservation problems were reported but most service comments were positive.
Location
9.7
Consistently positive: many guests said the location was easy to find, private and convenient for outings; only minor issue noted was a poorly lit turn onto the hotel access road.
Room Quality
6.8
Mixed: many guests praised spacious rooms and comfortable beds, but others reported dated bathrooms, stained sheets, cockroaches, and issues like high beds or uncomfortable mattresses for some.
Amenities
5.9
Underwhelming: complaints about a dirty hot tub, unsupervised kids in the pool area, construction with no working elevator, and general maintenance issues reduced amenity satisfaction.
Value for Money
7
Mixed value: several guests said the stay was excellent for the price, while others felt the price was high or were upset by extra charges (pet/upgrade) that reduced perceived value.
Food and Beverage
6.2
Frequently criticized: breakfast had multiple complaints (cold eggs/sausage, bad coffee, no cream cheese, watered-down juice), though a few guests noted variety or enjoyed breakfast.
Overall Experience
8
Overall mixed but leaning positive: many guests would stay again and praised beds, staff and location, yet persistent cleanliness, amenity and breakfast issues lowered the overall impression for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location
Modern Amenities
Complimentary Breakfast

Book your stay now to experience comfort and convenience at Quality Inn & Suites East Troy I-43.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.3
Based on 98 reviews
Cleanliness: 5.5
Service: 9.3
Location: 9.7
Room Quality: 6.8
Amenities: 5.9
Value for Money: 7
Food and Beverage: 6.2
Overall Experience: 8
J
Jennifer • couple • us
7
2026-10-19 • via Nuitee
J
Jennifer • couple • us
8
Excellent Stay for the Price!
Pros:

Very clean, room spacious, mattress comfortable, staff friendly

Cons:

Only complaint is that the road to turn on off the main road to get to hotel not very well lit and therefore, easy to miss (I know that’s not the hotels fault)

2026-10-12 • via Nuitee
H
hubona • solo_traveller • us
1
if i had a choice to move i would have
Pros:

eggs and sausage were cold, coffee was terrible, no cream chese for the bagels

Cons:

bebs weree like cement

2026-10-07 • via Nuitee
J
Jane • solo_traveller • us
10
2026-10-07 • via Nuitee
B
Brent • solo_traveller • us
9
2026-09-04 • via Nuitee
S
Spray • couple • us
10
2026-09-03 • via Nuitee
H
Heather • couple • us
5
Not a pleasant experience
Pros:

The location it was close for our date night.

Cons:

When we checked in they were remodeling right outside our room in the hall. Had to call desk for wifi password and person who answered was very rude! When we walked out to go to pool I stepped on nails
Outside our room. Hallway had crap all over. Hot tub was dirty had stuff and bugs floating in it. Breakfast had no flavored creamers and orange juice was watered down.

2026-08-28 • via Nuitee
J
Jennifer • solo_traveller • us
2
Pros:

Nice private location.. rooms were good sized

Cons:

- the building is under construction and it was never noted, there was clearly construction equipment, carpet rolls and no working elevator
- sheets were stained yellow .
- cockroaches in the shower
- dirty clothing left in the bathroom

2026-08-24 • via Nuitee
S
Susan • couple • us
9
2026-08-23 • via Nuitee
T
Terri • family_with_children • us
9
Slept very well as it had comfortable beds and quiet location
Pros:

The breakfast offered a variety of choices. The location was easy to find and it was quiet.

2026-08-14 • via Nuitee
L
Leonora • family_with_children • us
10
Todo muy limpio el personal muy amable el desayuno muy bueno me encantó
Pros:

Me encantó todo .

2026-07-13 • via Nuitee
J
Jones • couple • us
10
2026-07-10 • via Nuitee
L
Laurel • family_with_children • us
7
Cons:

The breakfast could have been better. The price was pretty high.

2026-07-09 • via Nuitee
A
Autumn • family_with_children • us
7
2026-07-04 • via Nuitee
T
Tim • solo_traveller • us
6
2026-07-04 • via Nuitee
R
Rodinei • extended_group • br
10
Atendeu minhas expectativas
Pros:

Sem reclamações

Cons:

Não tenhmo nenhuma crítica

2026-06-26 • via Nuitee
H
Heather • couple • us
8
Was ok
Pros:

It was nice.

Cons:

The outlets on the lights on night stands didn’t work when light switch was off.

2026-06-24 • via Nuitee
M
Marilyn • couple • us
9
2026-06-23 • via Nuitee
C
Catherine • couple • us
10
2026-06-21 • via Nuitee
D
Doug • solo_traveller • us
1
I like the hotel. I wish they would stop saying pet friendly when it;s not!!
Pros:

Staff was courteous as always. Stayed multiple times.

Cons:

I had a confirmed reservation for a handicacapped accessible room and was refusesed because I had my dog. 2 weeks earlier, I reserved a queen double and got bumped to a King Shite which I didn't mind. My dog was allowed then be cause they needed the double room for other individuals. I was was charged 20.00 a night for a room I did not reserve. Funny how they can change things how they want to accommodate their pockets!

2026-06-15 • via Nuitee