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Luxurious Design by Philippe Starck
Hôtel Le Royal Monceau - Raffles Paris stands out as a 5-star luxury hotel refurbished by the renowned designer Philippe Starck, offering a sophisticated and stylish ambiance throughout.
Gourmet Dining Options
Indulge in a culinary journey at Hôtel Le Royal Monceau - Raffles Paris with a variety of breakfast choices and dining experiences, including modern Japanese cuisine at Matsuhisa Paris and Michelin-starred Italian dishes at Il Carpaccio.
Relaxation and Wellness
Unwind and rejuvenate at the award-winning Clarins & myBlend Spa, featuring a 23-metre swimming pool, yoga and Pilates classes, Watsu sessions, a hammam, and personalized spa treatments.
Book your stay at Hôtel Le Royal Monceau - Raffles Paris for an unforgettable luxury experience in the heart of Paris.
Please note that this property applies group cancelation policies for any reservation of 5 rooms or more made under the same name.
Pets are allowed on request. No extra charges.
Wired internet is available in all areas and charges are applicable.
When booking more than 6 rooms, different policies and additional supplements may apply.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.
This is Paris Chic
Wir haben ein Wochenende in Paris im Le Royal Monceau verbracht. Zunächst möchte ich die positiven Aspekte unseres Aufenthalts erläutern und werde danach auf die Punkte eingehen, die uns leider negativ aufgefallen sind.
Das Hotel ist sehr gut gelegen und nahe zur Einkaufsstraße. Wenn man mit dem Auto anreist befindet sich direkt eine öffentliche Tiefgarage unmittelbar in der Nähe des Hotels.
Das Hotel verfügt über eine gute Ausstattung mit Restaurants, Spa, Concierge und 24h Room-Service.
Die Zimmer (Standard Zimmer) sind ebenfalls gut ausgestattet und haben ein ansprechendes Design. Auf Nachfrage erhält man auch die Möglichkeit Apple TV zu nutzen und auch anstatt Kaffee, eine Teebar.
Das Personal war durchgehend sehr freundlich und hat sich bemüht so schnell wie möglich unseren Wünschen nachzukommen. Von Beginn an hat man sich sehr willkommen gefühlt. Besonders hervorheben möchte ich an dieser Stelle den Concierge Service der sehr kurzfristige Anfragen zu unserer vollen Zufriedenheit umgesetzt hat. Ebenfalls wurde von der Rezeption die Abwicklung der Kaution innerhalb weniger Tage vollzogen, nur leider haben wir noch keine Rechnung zur Prüfung erhalten (3 Tage nach Abreise).
Leider gab es auch ein paar wenige negative Punkte, die unserer Meinung nach in einem Hotel dieser Preiskategorie verbessert werden sollten.
In unserem Zimmer gab es einige Mängel die wir dem Guest Service zugetragen haben und die leider nicht behoben wurden. Darunter hat der Mini Bar Kühlschrank nicht gekühlt und war durchgehend warm. Das wurde über die 2 Nächte leider auch nicht behoben. Man hat jedoch die Möglichkeit kalte Getränke über den room Service zu bestellen. Im Badezimmer ist die Heizung nicht warm geworden und ist ausgelaufen. Man stand immer mal wieder im Heizungswasser mit seinen Füßen. Hier wurde nach zweifacher Nachfrage ein Installateur vorbei geschickt jedoch bestand das Problem weiterhin. Bei dem Teppich im Zimmer fehlte eine ganze Ecke, die dazu noch ausgefranst war und wo man regelmäßig mit dem Fuß drin hängen geblieben ist. Das ist natürlich ein Zeichen von Abnutzung, man könnte jedoch darüber nachdenken den Teppich in Zukunft auszutauschen.
Das Essen vom room Service ist in Ordnung gewesen nur leider etwas kalt, was sich u.U. bei einer größeren Bestellung nicht immer vermeiden lässt.
Wir haben einen Tag den Spa Bereich genutzt. Wir haben keine Anwendung gebucht sondern nur den Frauensauna Bereich und das Schwimmbad genutzt. Im Frauensauna Bereich wurde kein Wasser aufgefüllt und der Mülleimer war bereits übergequollen weil er zu voll war. Wir haben das Personal darüber informiert. Eine regelmäßige Kontrolle der Bereiche wäre zu empfehlen.
Im Schwimmbad Bereich wurden kaum Handtücher weggeräumt und der Boden war sehr rutschig durch das Wasser, was man aus Sicherheitsgründen ggf. ab und zu weg wischen sollte.
Wir haben ebenfalls im Hotel gefrühstückt.
Das Frühstück war leider auch nur in Ordnung. Die eggs Benedict und auch der crepe waren kalt. Die Auswahl vom Buffet ist ok. Der Kaffee ist Maschinenkaffee und der Tee, Teebeutel Tee. Dafür gab es frischen Orangensaft. Wir empfanden das Preis-Leistungs-Verhältnis nicht angemessen.
Unfortunately, our flights to Paris have been cancelled due to bad weather conditions. We immediately reached out to the hotel to inform them accordingly but did not receive any sign of goodwill - appreciate that the cancellation policy provided for a 24h cancellation window but would have expected some flexibilty given our sad circumstances (of not being able to travel). They even refused to provide a voucher/discount to our next stay - just disappointing and unprofessional. They have robbed me any motivation to spend further nights in a Raffles hotel.
Raffles Royal Monceau Paris, located near Charles de Gaulle Étoile, Champs-Élysée, Monceau Park, and the charming Ternes neighbourhood, had been our Paris go-to-place for quite some time. Our previous experience on Easter 2025 had not been great due to technical malfunctions and cleanliness issues inside our room.
Mélinée from Guest Relations made sure of a complimentary night at a Suite category to make up for previous shortcomings, which we redeemed during this recent stay, alongside a booking of three additional nights. Throughout our stay, she and her colleague Léa did simply everything to enhance our experience.
Pre-communication with the Concierge team had been pretty complicated though, for a simple restaurant reservation their answer took five days.
The welcome was friendly, even though the door did not convince to the fullest, as it often remained unattended and we were rarely noticed when leaving or entering the hotel. The receptionist did a good job and Mélinée arrived swiftly to greet us in the most friendly manner.
The room was not ready yet at the time, a situation that could have been used to offer us a seat or a drink - both did not happen.
Even though the far too small reception area was very crowded when we came back for check-in, a very friendly member of the butler team was able to show us our room, a lovely Suite in breathtaking design. A very nice welcome arrangement was presented to us including an amazing birthday cake and a Moet Vintage Champagne.
Even though the amazing room decoration including wooden aspects as well as the signature mirror-light bathroom arrangement, the extremely comfortable bed and the relaxing courtyard view convinced us to the fullest, the technical state of the room was not in order: The bathroom door could hardly be closed, the bath tub would not fill up within less than an hour, and the air-conditioning in the bedroom did not work properly. Furthermore, both washlets either did not work at all or only partially. The Suite was not in a state that was suitable for being handed out to guests.
Due to these shortcomings, Mélinée and Léa made sure of an even more generous upgrade after our first night, and we were accommodated in one of the hotel's most prestigious Suites, where we were spoiled with amazing bouquets, daily pastries, occasional House Champagne (which could be of higher standard), and excellent fruit. In this Suite, equipped with two balconies, the technical setup was in far better shape, even though the bath tub seemed to be leaking a little. The shower and Clarins bathroom amenities were extremely pleasant.
In general cleanliness was good and once more, sofas, bed and design must be applauded.
Our contact with the butler team was always friendly and most of the time efficient, with some wishes not fully delivered. Unfortunately, the housekeeping did not always deliver a full service, which resulted in extra requests from our side.
The breakfast was of world-class quality with the exceptional Yazid Ichemrahen pastries, excellent bakery, outstanding cheese, juicy fruit, nice orange juice, and egg dishes of perfection. The team was delightful and let us forget the less than mediocre quality of coffee.
The pool area appeared crowded and not very relaxed.
After all, it is the feeling that counts, and the bouquet of 18 red roses combined with a hand-written card with the most lovely lines on Valentine's Day was one of the instances that simply made us feel welcome, almost loved. And yes, we received hand-written and very personal cards on more than a daily basis.
Finally, it is especially Mélinée who made us feel extremely special during our stay, she is the one person every hospitality employer should be yearning for. This does not mean that many other team members did not excell as well, she simply stood out (again).
Our check-out was smooth and even a Goodbye chocolate surprise had been prepared.
In the end we left with a feeling of wanting to return, thank you again for everyone involved in making our stay special!
And a huge THANK YOU again to Mélinée, the Raffles Royal Monceau would not be the same without you!
An outstanding dining experience at Matsuhisa Paris. The food was excellent – beautifully presented, perfectly balanced, and full of refined flavors. The atmosphere is stunning, elegant yet warm, creating the perfect setting for a memorable evening.
The staff was exceptionally friendly and attentive, making us feel truly welcome from start to finish. Special compliments to Chef Emanuele, Lucile, and Gabriele for their professionalism and hospitality.
Highly recommended – I look forward to coming back soon
Ambiance du bar
Les restaurants sont excellents
Établissement bruyant, bruits des chambre au dessus et à côté !
Ne réponde pas aux demandes banales (cartes de petit déjeuné en chambre!) 3 demandes pour l’avoir.
Qualité du petit déjeuné pas au niveau
L’accueil et le personnel aux petites attentions
كل شي
الراحه
🥰🥰🥰🥰
Excellent location, close to everything
Good-sized and comfortable Executive room
Stylish and attractive décor
Outstanding concierge service, especially with restaurant bookings
Very cool and modern bar with a great Champagne selection
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